{"id":8018,"date":"2021-02-15T11:59:55","date_gmt":"2021-02-15T02:59:55","guid":{"rendered":"https:\/\/product-senses.mazrica.com\/?post_type=senseslab&amp;p=8018"},"modified":"2021-02-15T11:59:55","modified_gmt":"2021-02-15T02:59:55","slug":"about-subscription-business","status":"publish","type":"senseslab","link":"https:\/\/mazrica.com\/product\/senseslab\/tips\/about-subscription-business","title":{"rendered":"\u30b5\u30d6\u30b9\u30af\u30ea\u30d7\u30b7\u30e7\u30f3\u30d3\u30b8\u30cd\u30b9\u3068\u306f\uff1f\u6210\u529f\u306e\u30dd\u30a4\u30f3\u30c8\u3084\u7a2e\u985e\u3092\u5fb9\u5e95\u89e3\u8aac"},"content":{"rendered":"<p>\u300c\u30b5\u30d6\u30b9\u30af\u30ea\u30d7\u30b7\u30e7\u30f3\u30d3\u30b8\u30cd\u30b9\u300d\u3092\u3054\u5b58\u77e5\u3067\u3057\u3087\u3046\u304b\uff1f<\/p>\n<p>\u30c7\u30b8\u30bf\u30eb\u9818\u57df\u3067\u63a1\u7528\u3059\u308b\u4f01\u696d\u304c\u5897\u3048\u3066\u304d\u3066\u3044\u308b\u4e2d\u3001\u975e\u30c7\u30b8\u30bf\u30eb\u9818\u57df\u306b\u3082\u30b5\u30d6\u30b9\u30af\u30ea\u30d7\u30b7\u30e7\u30f3\u30e2\u30c7\u30eb\u306e\u30d3\u30b8\u30cd\u30b9\u304c\u5c55\u958b\u3055\u308c\u3066\u304d\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>\u5927\u624b\u4f01\u696d\u3082\u7d9a\u3005\u3068\u30b5\u30d6\u30b9\u30af\u30ea\u30d7\u30b7\u30e7\u30f3\u578b\u306b\u8ee2\u63db\u3057\u3066\u304d\u3066\u304a\u308a\u3001\u307e\u3055\u306b\u30b5\u30d6\u30b9\u30af\u30ea\u30d7\u30b7\u30e7\u30f3\u30d3\u30b8\u30cd\u30b9\u304c\u56fd\u5185\u3067\u5927\u6d41\u884c\u306e\u5146\u3057\u3092\u898b\u305b\u3066\u3044\u307e\u3059\u306d\u3002<\/p>\n<p>\u4eca\u56de\u306f\u3001\u305d\u3093\u306a\u65e5\u672c\u306e\u30d3\u30b8\u30cd\u30b9\u306b\u6b20\u304b\u305b\u306a\u3044\u30b5\u30d6\u30b9\u30af\u30ea\u30d7\u30b7\u30e7\u30f3\u30d3\u30b8\u30cd\u30b9\u30fbSaaS\u30d3\u30b8\u30cd\u30b9\u306b\u3064\u3044\u3066\u89e3\u8aac\u3057\u307e\u3059\uff01<\/p>\n<p><strong><a id=\"about-subscription-business-data-driven-sales\" href=\"https:\/\/product-senses.mazrica.com\/dldocument\/data-driven-sales\">\u25b6\ufe0e\u25b6\ufe0e\u6025\u6210\u9577\u306e\u7c73\u56fd\u30e1\u30ac\u30d9\u30f3\u30c1\u30e3\u30fc\u306b\u5171\u901a\u3059\u308b\u55b6\u696d\u6226\u7565\u3068\u306f\uff1f<\/a><\/strong><\/p>\n<h2>\u30b5\u30d6\u30b9\u30af\u30ea\u30d7\u30b7\u30e7\u30f3\u30d3\u30b8\u30cd\u30b9\u3068\u306f\uff1f<\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-8027 size-large\" src=\"https:\/\/product-senses.mazrica.com\/wp-content\/uploads\/2019\/02\/about-subscription-business-1024x683.jpg\" alt=\"\u30b5\u30d6\u30b9\u30af\u30ea\u30d7\u30b7\u30e7\u30f3\u30d3\u30b8\u30cd\u30b9\u3068\u306f\uff1f\u7a2e\u985e\u3068\u6210\u529f\u306e\u30dd\u30a4\u30f3\u30c8\u3068\u306f\uff1f|Mazrica Sales (\u65e7 Senses)  Lab.|1\" width=\"640\" height=\"427\" \/><\/p>\n<p>\u30b5\u30d6\u30b9\u30af\u30ea\u30d7\u30b7\u30e7\u30f3\u30d3\u30b8\u30cd\u30b9\u3068\u306f\u3001\u58f2\u308a\u5207\u308a\u3067\u306f\u306a\u304f\u3001\u30b5\u30fc\u30d3\u30b9\u3084\u88fd\u54c1\u3092\u5229\u7528\u3057\u305f\u671f\u9593\u3084\u5229\u7528\u91cf\u306b\u5bfe\u3057\u3066\u5bfe\u4fa1\u3092\u652f\u6255\u3046\u8ab2\u91d1\u63d0\u4f9b\u578b\u306e\u30d3\u30b8\u30cd\u30b9\u3067\u3059\u3002<\/p>\n<p>\u4eca\u307e\u3067\u306f\u30b5\u30fc\u30d3\u30b9\u3084\u88fd\u54c1\u3092\u4e00\u56de\u3054\u3068\u306b\u58f2\u308a\u5207\u308b\u30d3\u30b8\u30cd\u30b9\u30e2\u30c7\u30eb\u304c\u4e2d\u5fc3\u3067\u3057\u305f\u3002<\/p>\n<p>\u58f2\u308a\u5207\u308a\u306e\u30d3\u30b8\u30cd\u30b9\u3067\u306f\u5358\u767a\u306e\u58f2\u4e0a\u306f\u767a\u751f\u3059\u308b\u3082\u306e\u306e\u3001\u7d99\u7d9a\u7684\u306a\u58f2\u4e0a\u306b\u7e4b\u3052\u308b\u306b\u306f\u55b6\u696d\u52aa\u529b\u304c\u5fc5\u8981\u3067\u3059\u3002<\/p>\n<p>\u305d\u3053\u3067\u8fd1\u5e74\u6ce8\u76ee\u3055\u308c\u3001\u30b7\u30a7\u30a2\u3092\u5e83\u3052\u3066\u3044\u308b\u306e\u304c\u30b5\u30d6\u30b9\u30af\u30ea\u30d7\u30b7\u30e7\u30f3\u306e\u30d3\u30b8\u30cd\u30b9\u30e2\u30c7\u30eb\u3067\u3059\u3002<\/p>\n<p>\u300c\u6708\u984d\u25cb\u25cb\u5186\u3067\u4f7f\u3044\u653e\u984c\u300d\u3068\u3044\u3063\u305f\u5b9a\u984d\u5236\u306a\u3069\u304c\u3053\u306e\u30d3\u30b8\u30cd\u30b9\u30e2\u30c7\u30eb\u306b\u5f53\u3066\u306f\u307e\u308a\u3001\u5f93\u6765\u306e\u58f2\u308a\u5207\u308a\u578b\u3068\u306f\u9055\u3044\u3001\u7d99\u7d9a\u7684\u30fb\u5b89\u5b9a\u7684\u306a\u58f2\u4e0a\u304c\u898b\u8fbc\u3081\u307e\u3059\u3002<\/p>\n<p>\u4f8b\u3048\u3070\u3001\u4eca\u307e\u3067\u306fExcel\u3084Word\u306a\u3069\u306eoffice\u30b7\u30ea\u30fc\u30ba\u3092\u58f2\u308a\u5207\u308a\u306b\u3057\u3066\u3044\u305fMicrosoft\u304c\u3001\u30b5\u30d6\u30b9\u30af\u30ea\u30d7\u30b7\u30e7\u30f3\u578b\u3067\u63d0\u4f9b\u3092\u59cb\u3081\u307e\u3057\u305f\u3002<\/p>\n<p>\u307e\u305f\u3001Adobe\u3082\u58f2\u308a\u5207\u308a\u578b\u304b\u3089\u30b5\u30d6\u30b9\u30af\u30ea\u30d7\u30b7\u30e7\u30f3\u578b\u30d3\u30b8\u30cd\u30b9\u3078\u3068\u30b7\u30d5\u30c8\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>\u6700\u8fd1\u3067\u306f\u3001\u30b9\u30de\u30fc\u30c8\u30d5\u30a9\u30f3\u3084\u30d1\u30bd\u30b3\u30f3\u304b\u3089\u306e\u52d5\u753b\u898b\u653e\u984c\u30fb\u97f3\u697d\u8074\u304d\u653e\u984c\u30fb\u30de\u30f3\u30ac\u8aad\u307f\u653e\u984c\u306a\u3069\u306e\u30c7\u30b8\u30bf\u30eb\u30b5\u30fc\u30d3\u30b9\u3060\u3051\u3067\u306a\u304f\u3001\u30ab\u30fc\u30b7\u30a7\u30a2\u306a\u3069\u306e\u975e\u30c7\u30b8\u30bf\u30eb\u30b5\u30fc\u30d3\u30b9\u306e\u9818\u57df\u3067\u3082\u30b5\u30d6\u30b9\u30af\u30ea\u30d7\u30b7\u30e7\u30f3\u30d3\u30b8\u30cd\u30b9\u304c\u5e83\u304c\u3063\u3066\u304d\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>\u30b5\u30d6\u30b9\u30af\u30ea\u30d7\u30b7\u30e7\u30f3\u30d3\u30b8\u30cd\u30b9\u304c\u62e1\u5927\u3057\u3066\u3044\u308b\u80cc\u666f\u306b\u306f\u3001\u6d88\u8cbb\u8005\u304c\u300c\u6240\u6709\u3059\u308b\u3053\u3068\u300d\u300c\u8cfc\u5165\u3059\u308b\u3053\u3068\u300d\u3088\u308a\u3082\u300c\u4f7f\u3044\u3084\u3059\u3044\u3053\u3068\u300d\u300c\u5171\u6709\u3059\u308b\u3053\u3068\u300d\u306b\u30e1\u30ea\u30c3\u30c8\u3092\u611f\u3058\u308b\u3088\u3046\u306b\u306a\u3063\u3066\u304d\u305f\u3053\u3068\u304c\u6319\u3052\u3089\u308c\u307e\u3059\u3002<\/p>\n<p>\u5f93\u6765\u3001\u521d\u671f\u8cbb\u7528\u3067\u81a8\u5927\u306a\u8cbb\u7528\u304c\u304b\u304b\u308b\u30b5\u30fc\u30d3\u30b9\u3067\u3082\u30b5\u30d6\u30b9\u30af\u30ea\u30d7\u30b7\u30e7\u30f3\u30d3\u30b8\u30cd\u30b9\u306a\u3089\u624b\u8efd\u306b\u59cb\u3081\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3088\u3053\u3068\u3082\u62e1\u5927\u3057\u3066\u3044\u308b\u7406\u7531\u306e\u4e00\u3064\u3067\u3059\u3002<\/p>\n<p>\u3053\u306e\u3088\u3046\u306a\u6d88\u8cbb\u8005\u306e\u8cfc\u8cb7\u884c\u52d5\u306e\u5909\u5316\u3001\u30b9\u30de\u30fc\u30c8\u30d5\u30a9\u30f3\u3084\u30a4\u30f3\u30bf\u30fc\u30cd\u30c3\u30c8\u306e\u666e\u53ca\u30fb\u9032\u6b69\u3001\u305d\u3057\u3066\u4f01\u696d\u306b\u3068\u3063\u3066\u9867\u5ba2\u3068\u306e\u7d99\u7d9a\u7684\u306a\u95a2\u4fc2\u69cb\u7bc9\u304c\u5fc5\u8981\u3067\u3042\u308b\u3053\u3068\u306a\u3069\u304c\u80cc\u666f\u3068\u306a\u308a\u3001\u30b5\u30d6\u30b9\u30af\u30ea\u30d7\u30b7\u30e7\u30f3\u30d3\u30b8\u30cd\u30b9\u304c\u4e00\u6c17\u306b\u52a0\u901f\u3057\u3066\u3044\u308b\u306e\u3067\u3059\u3002<\/p>\n<h3><b>SaaS\u5e02\u5834\u306e\u4f38\u3073\u3000<\/b><\/h3>\n<p>SaaS\uff08Software as a Service\uff0f\u30b5\u30fc\u30b9\uff09\u306f\u3001\u30af\u30e9\u30a6\u30c9\u4e0a\u3067\u5229\u7528\u3067\u304d\u308b\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u30b5\u30fc\u30d3\u30b9\u3067\u3001\u30b5\u30d6\u30b9\u30af\u30ea\u30d7\u30b7\u30e7\u30f3\u65b9\u5f0f\u306b\u3088\u308a\u63d0\u4f9b\u3055\u308c\u3066\u3044\u308b\u3082\u306e\u3067\u3059\u3002<\/p>\n<p>\u4f8b\u3048\u3070\u3001\u4eca\u307e\u3067\u306f\u4f01\u696d\u3067\u306f\u696d\u52d9\u7528\u306e\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3092\u8cfc\u5165\u3057\u3066\u5229\u7528\u3057\u3066\u3044\u307e\u3057\u305f\u304c\u3001SaaS\u3092\u5229\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u81ea\u793e\u306b\u5408\u3063\u305f\u5185\u5bb9\u306e\u30b5\u30fc\u30d3\u30b9\u3092\u81ea\u793e\u306b\u5408\u3063\u305f\u30d7\u30e9\u30f3\u3067\u5229\u7528\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<p>2018\u5e74\u306f\u65e5\u7d4c\u65b0\u805e\u3067\u3082\u300cSaaS\u5143\u5e74\u300d\u3068\u8a00\u308f\u308c\u308b\u307b\u3069\u3001\u52a0\u901f\u5ea6\u7684\u306b\u6210\u9577\u3057\u3066\u3044\u308b\u5206\u91ce\u3067\u3059\u3002<\/p>\n<p>\u5bcc\u58eb\u30ad\u30e1\u30e9\u7dcf\u7814\u306b\u3088\u308b\u3068\u3001\u56fd\u5185SaaS\u5e02\u5834\u306f2022\u5e74\u306b\u306f6,412\u5104\u5186\u306b\u306a\u308b\u3068\u8a00\u308f\u308c\u3066\u304a\u308a\u3001\u3053\u308c\u306f2017\u5e74\u306e\u7d047\u5272\u5897\u306b\u3082\u306a\u308a\u307e\u3059\u3002<\/p>\n<p>\u3053\u308c\u307b\u3069\u307e\u3067\u306b\u4f38\u3073\u308b\u3068\u4e88\u60f3\u3055\u308c\u3066\u3044\u308bSaaS\u5e02\u5834\u306f\u3001SaaS\u3078\u306e\u5bfe\u5fdc\u304c\u9045\u308c\u304c\u3061\u306a\u5927\u624bIT\u4f01\u696d\u306b\u5bfe\u3057\u3066\u30b9\u30bf\u30fc\u30c8\u30a2\u30c3\u30d7\u4f01\u696d\u304c\u3051\u3093\u5f15\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>\u7c73\u56fd\u306e\u5927\u624bIT\u4f01\u696d\u304c\u63d0\u4f9b\u3057\u3066\u3044\u308b\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306e\u958b\u767a\u57fa\u76e4\u3092\u4f7f\u3046\u3053\u3068\u3067\u3001\u30b9\u30bf\u30fc\u30c8\u30a2\u30c3\u30d7\u3067\u3082\u30ea\u30bd\u30fc\u30b9\u3092\u304b\u3051\u305a\u306b\u30bd\u30d5\u30c8\u3092\u958b\u767a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u3063\u305f\u305f\u3081\u3067\u3059\u3002<\/p>\n<p>\u307e\u305f\u3001\u4e00\u65e6\u4f7f\u3044\u59cb\u3081\u308b\u3068\u7d99\u7d9a\u3057\u3066\u5229\u7528\u3055\u308c\u3084\u3059\u3044SaaS\u306f\u5c06\u6765\u7684\u306a\u6642\u4fa1\u7dcf\u984d\u304c\u4e88\u60f3\u3067\u304d\u308b\u306e\u3067\u3001\u6295\u8cc7\u5bb6\u304b\u3089\u306e\u8cc7\u91d1\u8abf\u9054\u3082\u3057\u3084\u3059\u3044\u3053\u3068\u304c\u3001\u30b9\u30bf\u30fc\u30c8\u30a2\u30c3\u30d7\u306e\u6210\u9577\u3092\u652f\u3048\u3066\u3044\u307e\u3059\u3002<\/p>\n<blockquote class=\"wp-embedded-content\" data-secret=\"GiemkluWpI\"><p><a href=\"https:\/\/product-senses.mazrica.com\/senseslab\/sales\/about-saas-business-required-skill\">SaaS\u55b6\u696d\u3068\u306f\uff1f\u5fc5\u8981\u306a\u30b9\u30ad\u30eb\u3068SaaS\u30d3\u30b8\u30cd\u30b9\u30e2\u30c7\u30eb\u306e\u7279\u5fb4\u307e\u3067\u7d39\u4ecb<\/a><\/p><\/blockquote>\n<p><iframe loading=\"lazy\" class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; visibility: hidden;\" title=\"&#8220;SaaS\u55b6\u696d\u3068\u306f\uff1f\u5fc5\u8981\u306a\u30b9\u30ad\u30eb\u3068SaaS\u30d3\u30b8\u30cd\u30b9\u30e2\u30c7\u30eb\u306e\u7279\u5fb4\u307e\u3067\u7d39\u4ecb&#8221; &#8212; SFA\/CRM\u30c4\u30fc\u30eb\u306a\u3089Mazrica Sales\" src=\"https:\/\/product-senses.mazrica.com\/senseslab\/sales\/about-saas-business-required-skill\/embed\/#?secret=xZlARdyJP2#?secret=GiemkluWpI\" data-secret=\"GiemkluWpI\" width=\"600\" height=\"338\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe><\/p>\n<h2>\u30b5\u30d6\u30b9\u30af\u30ea\u30d7\u30b7\u30e7\u30f3\u30d3\u30b8\u30cd\u30b9\u306e\u7a2e\u985e<\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-8022 size-large\" src=\"https:\/\/product-senses.mazrica.com\/wp-content\/uploads\/2019\/02\/about-subscription-business-2-1024x766.jpg\" alt=\"\u30b5\u30d6\u30b9\u30af\u30ea\u30d7\u30b7\u30e7\u30f3\u30d3\u30b8\u30cd\u30b9\u3068\u306f\uff1f\u7a2e\u985e\u3068\u6210\u529f\u306e\u30dd\u30a4\u30f3\u30c8\u3068\u306f\uff1f|Mazrica Sales (\u65e7 Senses)  Lab.|2\" width=\"640\" height=\"479\" \/><\/p>\n<p>\u30b9\u30de\u30fc\u30c8\u30d5\u30a9\u30f3\u3084\u30bf\u30d6\u30ec\u30c3\u30c8\u306a\u3069\u306e\u30c7\u30b8\u30bf\u30eb\u30c7\u30d0\u30a4\u30b9\u306e\u666e\u53ca\u306b\u3088\u308a\u50cd\u304d\u65b9\u304c\u591a\u69d8\u306b\u306a\u3063\u3066\u3044\u308b\u3053\u3068\u3068\u3001\u50cd\u304d\u65b9\u6539\u9769\u306b\u3088\u308a\u696d\u52d9\u52b9\u7387\u5316\u304c\u63d0\u5531\u3055\u308c\u3066\u3044\u308b\u3053\u3068\u3067\u3001\u30d3\u30b8\u30cd\u30b9\u3067\u3082SaaS\u30c4\u30fc\u30eb\u3092\u6d3b\u7528\u3059\u308b\u50be\u5411\u304c\u5f37\u304f\u306a\u3063\u3066\u304d\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>\u4eca\u3084\u3001\u30b5\u30d6\u30b9\u30af\u30ea\u30d7\u30b7\u30e7\u30f3\u7ba1\u7406\u306eSaaS\u306f\u3001\u30d3\u30b8\u30cd\u30b9\u3067\u3082\u30d7\u30e9\u30a4\u30d9\u30fc\u30c8\u3067\u3082\u3001\u79c1\u305f\u3061\u306e\u751f\u6d3b\u306b\u306f\u6b20\u304b\u305b\u306a\u3044\u30c4\u30fc\u30eb\u3068\u306a\u3063\u3066\u3044\u308b\u306e\u3067\u3059\u3002<\/p>\n<h3><b>BtoC SaaS<\/b><\/h3>\n<p>\u30b9\u30de\u30fc\u30c8\u30d5\u30a9\u30f3\u306e\u666e\u53ca\u306b\u3088\u308a\u3001\u901a\u52e4\u4e2d\u3084\u4f11\u61a9\u4e2d\u306a\u3069\u306e\u6642\u9593\u3064\u3076\u3057\u306b\u30a2\u30d7\u30ea\u3092\u5229\u7528\u3059\u308b\u4eba\u53e3\u304c\u5897\u3048\u3001\u305d\u308c\u306b\u4f34\u3063\u3066\u30b5\u30d6\u30b9\u30af\u30ea\u30d7\u30b7\u30e7\u30f3\u65b9\u5f0f\u306e\u30b5\u30fc\u30d3\u30b9\u3082\u5897\u52a0\u3057\u3066\u304d\u307e\u3057\u305f\u3002<\/p>\n<p>\u52d5\u753b\u914d\u4fe1\u30b5\u30fc\u30d3\u30b9\u3001\u97f3\u697d\u914d\u4fe1\u30b5\u30fc\u30d3\u30b9\u3001\u30de\u30f3\u30ac\u914d\u4fe1\u30b5\u30fc\u30d3\u30b9\u306a\u3069\u3001\u3055\u307e\u3056\u307e\u306a\u5206\u91ce\u306b\u6e21\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>2018\u5e74\u306bYouTube\u304c\u30b5\u30d6\u30b9\u30af\u30ea\u30d7\u30b7\u30e7\u30f3\u578b\u3092\u30b9\u30bf\u30fc\u30c8\u3055\u305b\u307e\u3057\u305f\u3057\u3001\u30de\u30cd\u30fc\u30d5\u30a9\u30ef\u30fc\u30c9\u306e\u6709\u6599\u4f1a\u54e1\u6570\u306f16\u4e07\u4eba\u3092\u8d85\u3048\u308b\u306a\u3069\u3001BtoC\u5411\u3051SaaS\u306f\u5e83\u304c\u308a\u3092\u898b\u305b\u3066\u3044\u307e\u3059\u3002<\/p>\n<h3><b>BtoB SaaS<\/b><\/h3>\n<p>\u52b4\u50cd\u751f\u7523\u6027\u306e\u5411\u4e0a\u306e\u305f\u3081\u306b\u696d\u52d9\u306e\u52b9\u7387\u5316\u304c\u3059\u3059\u3081\u3089\u308c\u3066\u3044\u308b\u73fe\u4ee3\u3067\u306f\u3001\u696d\u754c\u3084\u8077\u7a2e\u306b\u7279\u5316\u3057\u305fSaaS\u3092\u5c0e\u5165\u3059\u308b\u4f01\u696d\u304c\u5897\u3048\u3066\u304d\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>\u306a\u3093\u3068\u3001\u30b9\u30de\u30fc\u30c8\u30ad\u30e3\u30f3\u30d7\u306b\u3088\u308b\u3068\u3001\u5e73\u5747\u3057\u3066\u4e00\u793e\u3042\u305f\u308a23\u3082\u306eSaaS\u3092\u5229\u7528\u3057\u3066\u3044\u308b\u306e\u3060\u3068\u304b\uff01<\/p>\n<p>\u305d\u3093\u306a\u3001\u4f01\u696d\u306e\u696d\u52d9\u3092\u652f\u3048\u308bBtoB\u5411\u3051\u306eSaaS\u306b\u306f\u30012\u7a2e\u985e\u306e\u3082\u306e\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<h4><b>\u30fbHorizontal SaaS\uff08\u30db\u30ea\u30be\u30f3\u30bf\u30eb\u30b5\u30fc\u30b9\uff09<\/b><\/h4>\n<p>\u55b6\u696d\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3001\u4eba\u4e8b\u3001\u4f1a\u8a08\u3001\u30c7\u30fc\u30bf\u5206\u6790\u3001\u30b0\u30eb\u30fc\u30d7\u30a6\u30a7\u30a2\u306a\u3069\u793e\u5185\u306e\u7279\u5b9a\u306e\u90e8\u9580\u3084\u6a5f\u80fd\u306b\u7279\u5316\u3057\u305fSaaS<\/p>\n<p>\uff08\u672c\u30e1\u30c7\u30a3\u30a2\u3067\u3088\u304f\u53d6\u308a\u4e0a\u3052\u3066\u3044\u308b<a href=\"https:\/\/product-senses.mazrica.com\/senseslab\/sfa\/what-is-sfa\">SFA<\/a>\u3001CRM\u3001MA\u3001\u540d\u523a\u7ba1\u7406\u30c4\u30fc\u30eb\u306a\u3069\u3082Horizontal SaaS\u306b\u5206\u985e\u3055\u308c\u308b\u30b5\u30fc\u30d3\u30b9\u3067\u3059\uff09<a href=\"https:\/\/product-senses.mazrica.com\/wp-content\/uploads\/2019\/02\/094a751b54c4a14f12073aab9d69b297-e1550198827398.png\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-8023 size-large\" src=\"https:\/\/product-senses.mazrica.com\/wp-content\/uploads\/2019\/02\/094a751b54c4a14f12073aab9d69b297-e1550198802691-1024x490.png\" alt=\"\u30b5\u30d6\u30b9\u30af\u30ea\u30d7\u30b7\u30e7\u30f3\u30d3\u30b8\u30cd\u30b9\" width=\"640\" height=\"306\" \/><\/a>\u203b\u30b9\u30de\u30fc\u30c8\u30ad\u30e3\u30f3\u30d7\u3000\u300cSaaS \u696d\u754c\u30ec\u30dd\u30fc\u30c8\u300d\u3088\u308a\u629c\u7c8b<\/p>\n<h4><strong>\u30fbVertical SaaS\uff08\u30f4\u30a1\u30fc\u30c6\u30a3\u30ab\u30eb\u30b5\u30fc\u30b9\uff09<\/strong><\/h4>\n<p>\u98f2\u98df\u3001\u6559\u80b2\u3001\u5c0f\u58f2\u3001\u88fd\u9020\u306a\u3069\u7279\u5b9a\u306e\u696d\u754c\u306b\u7279\u5316\u3057\u305fSaaS\u3067\u3059\u3002<\/p>\n<p><a href=\"https:\/\/product-senses.mazrica.com\/wp-content\/uploads\/2019\/02\/vsrtical_saas-e1550199347277.png\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-8025 size-large\" src=\"https:\/\/product-senses.mazrica.com\/wp-content\/uploads\/2019\/02\/vsrtical_saas-e1550199338888-1024x470.png\" alt=\"vsrtical_saas\" width=\"640\" height=\"294\" \/><\/a><\/p>\n<p style=\"text-align: center;\">\u203b\u30b9\u30de\u30fc\u30c8\u30ad\u30e3\u30f3\u30d7\u3000\u300cSaaS \u696d\u754c\u30ec\u30dd\u30fc\u30c8\u300d\u3088\u308a\u629c\u7c8b<\/p>\n<p>\u696d\u7a2e\u3092\u9078\u3070\u305a\u306b\u5c0e\u5165\u3067\u304d\u308bHorizontal SaaS\u304c\u7279\u306b\u666e\u53ca\u3092\u5e83\u3052\u3066\u304a\u308a\u3001\u30b9\u30de\u30fc\u30c8\u30ad\u30e3\u30f3\u30d7\u306e\u5206\u6790\u306b\u3088\u308b\u3068\u300c\u30d5\u30a1\u30a4\u30eb\u7ba1\u7406\u30fb\u30c7\u30fc\u30bf\u5171\u6709\u306e\u30b5\u30fc\u30d3\u30b9\u306f51%\u3082\u306e\u4f01\u696d\u304cSaaS\u5316\u3057\u3066\u3044\u308b\u300d\u3068\u3044\u3046\u30c7\u30fc\u30bf\u3082\u51fa\u3066\u3044\u307e\u3059\u3002<\/p>\n<h3>SaaS\u30d3\u30b8\u30cd\u30b9\u3067\u4f7f\u308f\u308c\u308b\u7528\u8a9e<\/h3>\n<p>BtoB\u5411\u3051\u306eSaaS\u30d3\u30b8\u30cd\u30b9\u30fb\u30b5\u30d6\u30b9\u30af\u30ea\u30d7\u30b7\u30e7\u30f3\u30d3\u30b8\u30cd\u30b9\u3067\u3088\u304f\u4f7f\u308f\u308c\u3066\u3044\u308b\u30d3\u30b8\u30cd\u30b9\u7528\u8a9e\u3084\u6307\u6a19\u304c\u3042\u308b\u306e\u3067\u3001\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n<h4><strong>\u25cfMRR (Monthly Recurring Revenue)<\/strong><\/h4>\n<p>\u6708\u9593\u306e\u5b9a\u984d\u53ce\u76ca<br \/>\n\u203b\u5e74\u984d\u306e\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3057\u3066\u3044\u308b\u5834\u5408\u306f\u3001ARR\u00f712\u3067\u6c42\u3081\u308b\u3053\u3068\u304c\u591a\u3044<\/p>\n<h4><strong>\u25cfARR (Annual Recurring Revenue)<\/strong><\/h4>\n<p>\u5e74\u9593\u306e\u5b9a\u984d\u53ce\u76ca<br \/>\n\u203b\u6708\u984d\u306e\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3057\u3066\u3044\u308b\u5834\u5408\u306f\u3001MRR\u00d712\u3067\u6c42\u3081\u308b\u3053\u3068\u304c\u591a\u3044<\/p>\n<h4><strong>\u25cfACV (Annual Contract Value)<\/strong><\/h4>\n<p>\u5e74\u9593\u306e\u767a\u6ce8\u984d<\/p>\n<h4><strong>\u25cfChurn<\/strong><\/h4>\n<p>\u300c\u9000\u4f1a\u30fb\u89e3\u7d04\u300d\u3092\u610f\u5473\u3059\u308bChurn\u306b\u306f\u3044\u304f\u3064\u304b\u306e\u7a2e\u985e\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<ul>\n<li>Revenue Churn\uff1a\u89e3\u7d04\u306b\u3088\u308bMRR\u640d\u5931<br \/>\n(\u4f8b)\u6708\u984d10\u4e07\u5186\u306e\u30b5\u30fc\u30d3\u30b9\u30925\u793e\u304c\u89e3\u7d04\u3057\u305f\u3089\u3001\u305d\u306e\u6708\u306eRevenue Churn\uff1d50\u4e07\u5186<\/li>\n<li>Customer Churn\uff1a\u9867\u5ba2\u306e\u89e3\u7d04\u7387<br \/>\n\u3000(\u4f8b)1\u6708\u306b100\u793e\u306e\u9867\u5ba2\u304c\u6708\u984d\u3092\u652f\u6255\u3063\u3066\u3044\u3066\u30011\u6708\u5185\u306b3\u793e\u304c\u89e3\u7d04\u3057\u305f\u5834\u5408\u30011\u6708\u306eCustomer Churn\u306f3%<\/li>\n<li>Gross Churn\uff1a\u305d\u306e\u6708\u306b\u5931\u3063\u305fMRR\u00f7\u305d\u306e\u6708\u306e\u6700\u521d\u306eMRR<\/li>\n<li>Net Churn\uff1a\u305d\u306e\u6708\u306b\u5931\u3063\u305fMRR\u306b\u4e0a\u4f4d\u30b0\u30ec\u30fc\u30c9\u3078\u306e\u30a2\u30c3\u30d7\u30bb\u30eb\u3084\u30aa\u30d7\u30b7\u30e7\u30f3\u306e\u30af\u30ed\u30b9\u30bb\u30eb\u306a\u3069\u306b\u3088\u3063\u3066\u5897\u3048\u305fMRR\u3092\u8003\u616e\u3057\u305f\u30c1\u30e3\u30fc\u30f3\u306e\u6bd4\u7387<br \/>\n\u3000\u300c(\u305d\u306e\u6708\u306b\u5931\u3063\u305fMRR\uff0d\u30a2\u30c3\u30d7\u30bb\u30eb\u30fb\u30af\u30ed\u30b9\u30bb\u30eb\u3067\u5897\u3048\u305fMRR)\u00f7\u6708\u521d\u3081\u306eMRR\u300d\u3067\u7b97\u51fa\u3059\u308b<\/li>\n<li>Negative Churn\uff1aNet Churn\u304c\u30de\u30a4\u30ca\u30b9\u306b\u306a\u308b\u3053\u3068<\/li>\n<\/ul>\n<p>\u95a2\u9023\u8a18\u4e8b\uff1a<a href=\"https:\/\/product-senses.mazrica.com\/senseslab\/customer-success\/about-churn-rate\">\u30c1\u30e3\u30fc\u30f3\u30ec\u30fc\u30c8\uff08\u89e3\u7d04\u7387\uff09\u3068\u306f\uff1f\u8a08\u7b97\u65b9\u6cd5\u30686\u3064\u306e\u6539\u5584\u65b9\u6cd5\u3092\u89e3\u8aac<\/a><\/p>\n<h4><strong>\u25cfCAC (Customer Acquisition Cost)<\/strong><\/h4>\n<p>\u4e00\u9867\u5ba2\u3092\u7372\u5f97\u3059\u308b\u305f\u3081\u306b\u304b\u304b\u3063\u305f\u55b6\u696d\u3084\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306e\u30b3\u30b9\u30c8<\/p>\n<p>\u95a2\u9023\u8a18\u4e8b\uff1a<a href=\"https:\/\/product-senses.mazrica.com\/senseslab\/marketing\/what-is-cac\">CAC(\u9867\u5ba2\u7372\u5f97\u5358\u4fa1)\u3068\u306f?CPA\u3068\u306e\u9055\u3044\u3001\u8a08\u7b97\u65b9\u6cd5\u3068\u52b9\u679c\u7684\u306a\u524a\u6e1b\u65b9\u6cd5\u3092\u89e3\u8aac<\/a><\/p>\n<h4><strong>\u25cfLTV (Lifetime Value)<\/strong><\/h4>\n<p>\u4e00\u9867\u5ba2\u304c\u53d6\u5f15\u671f\u9593\u3092\u901a\u3057\u3066\u4f1a\u793e\u306b\u3082\u305f\u3089\u3059\u5229\u76ca\uff08\u58f2\u4e0a\u00f7\u89e3\u7d04\u7387\uff09<\/p>\n<p>(\u55b6\u696d\u652f\u63f4\u30c4\u30fc\u30ebMazrica Sales\u306e\u58f2\u4e0a\u5206\u6790\u6a5f\u80fd\u3092\u5229\u7528\u3002SFA\u30c4\u30fc\u30ebMazrica Sales \u306e\u8a73\u7d30\u306b\u3064\u3044\u3066\u306f<a id=\"about-subscription-business-senses-serviceguide-1\" href=\"https:\/\/product-senses.mazrica.com\/dldocument\/senses-serviceguide\">\u3053\u3061\u3089<\/a>\u3092\u3069\u3046\u305e)<\/p>\n<p>\u95a2\u9023\u8a18\u4e8b\uff1a<a href=\"https:\/\/product-senses.mazrica.com\/senseslab\/management\/lifetime-value\">LTV\uff08\u30e9\u30a4\u30d5\u30bf\u30a4\u30e0\u30d0\u30ea\u30e5\u30fc\uff09\u3068\u306f\uff1f\u610f\u5473\u3068\u8a08\u7b97\u65b9\u6cd5\u30fbLTV\u5411\u4e0a\u306b\u6709\u52b9\u306a\u55b6\u696d\u6226\u7565<\/a><\/p>\n<h2><b>\u30b5\u30d6\u30b9\u30af\u30ea\u30d7\u30b7\u30e7\u30f3\u30d3\u30b8\u30cd\u30b9\u6210\u529f\u306e\u30dd\u30a4\u30f3\u30c8<\/b><\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-8021 size-large\" src=\"https:\/\/product-senses.mazrica.com\/wp-content\/uploads\/2019\/02\/about-subscription-business-3-1024x367.jpg\" alt=\"\u30b5\u30d6\u30b9\u30af\u30ea\u30d7\u30b7\u30e7\u30f3\u30d3\u30b8\u30cd\u30b9\u3068\u306f\uff1f\u7a2e\u985e\u3068\u6210\u529f\u306e\u30dd\u30a4\u30f3\u30c8\u3068\u306f\uff1f|Mazrica Sales (\u65e7 Senses)  Lab.|3\" width=\"640\" height=\"229\" \/><\/p>\n<p>\u6bce\u6708\u5b89\u5b9a\u3057\u305f\u53ce\u76ca\u304c\u671b\u3081\u308b\u306a\u3069\u306e\u7406\u7531\u304b\u3089\u81ea\u793e\u306e\u88fd\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u3067\u30b5\u30d6\u30b9\u30af\u30ea\u30d7\u30b7\u30e7\u30f3\u30e2\u30c7\u30eb\u3092\u63a1\u7528\u3057\u3088\u3046\u3068\u691c\u8a0e\u3057\u3066\u3044\u308b\u4f01\u696d\u3082\u5c11\u306a\u304f\u306a\u3044\u3067\u3057\u3087\u3046\u3002<\/p>\n<p>\u3057\u304b\u3057\u306a\u304c\u3089\u3001\u30b5\u30d6\u30b9\u30af\u30ea\u30d7\u30b7\u30e7\u30f3\u30e2\u30c7\u30eb\u306f\u9867\u5ba2\u304c\u6e80\u8db3\u3059\u308b\u30b5\u30fc\u30d3\u30b9\u3067\u306a\u3051\u308c\u3070\u3059\u3050\u306b\u89e3\u7d04\u3067\u304d\u308b\u3068\u3044\u3046\u30ea\u30b9\u30af\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>\u305d\u306e\u305f\u3081\u3001\u89e3\u7d04\u3055\u308c\u306a\u3044\u3088\u3046\u306b\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u9ad8\u3081\u3066\u3044\u304f\u3053\u3068\u304c\u5fc5\u8981\u306a\u306e\u3067\u3059\u3002<\/p>\n<p>\u95a2\u9023\u8a18\u4e8b\uff1a<a href=\"https:\/\/product-senses.mazrica.com\/senseslab\/tool-reviews\/reason-for-maintainig-customer-satisfaction\">\u9867\u5ba2\u6e80\u8db3\u5ea6\u3068\u306f\uff1fCS\u5411\u4e0a\u306e\u305f\u3081\u306e4\u3064\u306e\u30dd\u30a4\u30f3\u30c8\u3068\u30c4\u30fc\u30eb7\u9078<\/a><\/p>\n<h3><b>\u4f53\u5236\u69cb\u7bc9<\/b><\/h3>\n<p>BtoB\u30b5\u30d6\u30b9\u30af\u30ea\u30d7\u30b7\u30e7\u30f3\u30d3\u30b8\u30cd\u30b9\u3067\u306f\u3001LTV(\uff1d\u58f2\u4e0a\u00f7\u30c1\u30e3\u30fc\u30f3\u30ec\u30fc\u30c8)\u304c\u6210\u529f\u3057\u3066\u3044\u308b\u304b\u3069\u3046\u304b\u3092\u5224\u65ad\u3059\u308b\u305f\u3081\u306e\u5927\u4e8b\u306a\u6307\u6a19\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n<p>LTV\u306f\u9867\u5ba2\u751f\u6daf\u4fa1\u5024\u3068\u548c\u8a33\u3055\u308c\u3066\u304a\u308a\u3001\u305f\u3060\u5951\u7d04\u3092\u3068\u308b\u3060\u3051\u3067\u306f\u306a\u304f\u3001\u305d\u306e\u5f8c\u306e\u95a2\u4fc2\u69cb\u7bc9\u306a\u3069\u306b\u3082\u30d5\u30a9\u30fc\u30ab\u30b9\u3057\u305f\u6307\u6a19\u3067\u3059\u3002<\/p>\n<p>BtoB\u5546\u6750\u3092\u6271\u3046\u4f1a\u793e\u3067\u306fLTV\u3092\u5411\u4e0a\u3055\u305b\u308b\u305f\u3081\u306b\u3001\u9867\u5ba2\u3092\u6210\u529f\u306b\u5c0e\u304f\u3053\u3068\u3092\u76ee\u7684\u3068\u3059\u308b\u300c\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u300d\u3092\u8a2d\u7f6e\u3059\u308b\u4f01\u696d\u304c\u591a\u3044\u3067\u3059\u3002<\/p>\n<p>&lt;\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306e\u7acb\u3061\u4f4d\u7f6e\u306f\u3053\u3061\u3089&gt;<\/p>\n<p><a href=\"https:\/\/product-senses.mazrica.com\/wp-content\/uploads\/2019\/02\/4d7571cc759a07ad184dca0ee7bb2323-e1564152446120.png\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-12037 size-large aligncenter\" src=\"https:\/\/product-senses.mazrica.com\/wp-content\/uploads\/2019\/02\/4d7571cc759a07ad184dca0ee7bb2323-e1564152433333-1024x352.png\" alt=\"\u30b5\u30d6\u30b9\u30af\u30ea\u30d7\u30b7\u30e7\u30f3\u30d3\u30b8\u30cd\u30b9\u3068\u306f\uff1f\u6210\u529f\u306e\u30dd\u30a4\u30f3\u30c8\u3068\u7528\u8a9e\u3092\u5fb9\u5e95\u89e3\u8aac\uff5cMazrica Sales (\u65e7 Senses)  Lab.|\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\" width=\"640\" height=\"220\" \/><\/a><\/p>\n<p>\u3069\u3053\u306e\u4f01\u696d\u3082\u4f55\u304b\u3057\u3089\u306e\u8ab2\u984c\u304c\u3042\u3063\u3066\u305d\u306e\u30b5\u30fc\u30d3\u30b9\u3092\u5c0e\u5165\u3057\u307e\u3059\u304c\u3001\u5c0e\u5165\u3057\u3066\u3082\u8ab2\u984c\u89e3\u6c7a\u306b\u7e4b\u304c\u3089\u306a\u3051\u308c\u3070\u89e3\u7d04\u3057\u3066\u3057\u307e\u3044\u307e\u3059\u3088\u306d\u3002<\/p>\n<p>\u305d\u308c\u3092\u9632\u3050\u306e\u304c\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u3067\u3059\u3002<\/p>\n<p>\u5951\u7d04\u30fb\u5c0e\u5165\u3092\u3057\u3066\u7d42\u4e86\u3067\u306f\u306a\u304f\u3001\u9867\u5ba2\u306b\u5bc4\u308a\u6dfb\u3063\u3066\u6210\u529f\u4f53\u9a13\u3092\u30d7\u30e9\u30f3\u30cb\u30f3\u30b0\u3059\u308b\u3053\u3068\u306b\u3088\u3063\u3066\u5229\u7528\u7d99\u7d9a\u306b\u7e4b\u3052\u308b\u306e\u3067\u3059\u3002<\/p>\n<p>\u307e\u305f\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u3067\u30d2\u30a2\u30ea\u30f3\u30b0\u3057\u305f\u5185\u5bb9\u3084\u6c17\u3065\u3044\u305f\u30dd\u30a4\u30f3\u30c8\u306a\u3069\u3092\u958b\u767a\u30c1\u30fc\u30e0\u306b\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3059\u308b\u3053\u3068\u3067\u3001\u88fd\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u3082\u30d6\u30e9\u30c3\u30b7\u30e5\u30a2\u30c3\u30d7\u3055\u308c\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u66f4\u306a\u308b\u5411\u4e0a\u306b\u3082\u7e4b\u304c\u308a\u307e\u3059\u3002<\/p>\n<p>(\u55b6\u696d\u652f\u63f4\u30c4\u30fc\u30eb<a id=\"about-subscription-business-senses-serviceguide-2\" href=\"https:\/\/product-senses.mazrica.com\/dldocument\/senses-serviceguide\">Mazrica Sales<\/a>\u6848\u4ef6\u30dc\u30fc\u30c9)<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-11131\" src=\"https:\/\/product-senses.mazrica.com\/wp-content\/uploads\/2019\/02\/569990949ccba9fdfa9fa4a0867bc4f6-e1562820455264.png\" alt=\"\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u3000\u30b5\u30d6\u30b9\u30af\u30ea\u30d7\u30b7\u30e7\u30f3\" width=\"640\" height=\"381\" srcset=\"https:\/\/mazrica.com\/product\/wp-content\/uploads\/sites\/5\/2019\/02\/569990949ccba9fdfa9fa4a0867bc4f6-e1562820455264.png 800w, https:\/\/mazrica.com\/product\/wp-content\/uploads\/sites\/5\/2019\/02\/569990949ccba9fdfa9fa4a0867bc4f6-e1562820455264-300x179.png 300w, https:\/\/mazrica.com\/product\/wp-content\/uploads\/sites\/5\/2019\/02\/569990949ccba9fdfa9fa4a0867bc4f6-e1562820455264-768x457.png 768w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/p>\n<p>\u4ee5\u4e0b\u306e\u8a18\u4e8b\u306f\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306b\u3064\u3044\u3066\u66f8\u304b\u308c\u305f\u8a18\u4e8b\u306a\u306e\u3067\u53c2\u8003\u306b\u3057\u3066\u307f\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n<p>\u95a2\u9023\u8a18\u4e8b\uff1a<a href=\"https:\/\/product-senses.mazrica.com\/senseslab\/column\/what-is-customer-success\">\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u3068\u306f | \u5177\u4f53\u7684\u306a\u696d\u52d9\u304b\u3089\uff12\u3064\u306e\u610f\u8b58\u3059\u3079\u304d\u3053\u3068\u307e\u3067<\/a><\/p>\n<h3><b>KPI\u8a2d\u8a08<\/b><\/h3>\n<p>\u30b5\u30d6\u30b9\u30af\u30ea\u30d7\u30b7\u30e7\u30f3\u30d3\u30b8\u30cd\u30b9\u3092\u904b\u7528\u3057\u3066\u3044\u304f\u4e0a\u3067\u306eKPI\u306f\u3001\u4e8c\u3064\u306e\u6307\u6a19\u3067\u8a2d\u5b9a\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n<h4>\u7d99\u7d9a\u7387<\/h4>\n<p>\u30b5\u30d6\u30b9\u30af\u30ea\u30d7\u30b7\u30e7\u30f3\u30d3\u30b8\u30cd\u30b9\u3067\u306f\u3001\u65b0\u898f\u9867\u5ba2\u306e\u7372\u5f97\u3060\u3051\u3067\u306a\u304f\u3001\u65e2\u5b58\u306e\u9867\u5ba2\u306e\u89e3\u7d04\u3092\u9632\u3050\uff1d\u7d99\u7d9a\u3057\u3066\u3082\u3089\u3046\u3053\u3068\u304c\u58f2\u4e0a\u30a2\u30c3\u30d7\u306e\u30ab\u30ae\u3002<\/p>\n<p>\u305d\u3057\u3066\u3001\u305d\u306e\u7d99\u7d9a\u7387\u3092\u4e0a\u3052\u3066\u3044\u304f\u3053\u3068\u3082\u5927\u4e8b\u3067\u3059\u3002<\/p>\n<p>\u5177\u4f53\u7684\u306a\u4f8b\u3092\u898b\u3066\u307f\u307e\u3057\u3087\u3046\u3002<\/p>\n<p>\u3010\u6bce\u5e74100\u4ef6\u306e\u65b0\u898f\u9867\u5ba2\u3092\u7372\u5f97\uff0f\u6bce\u5e7450%\u306e\u7d99\u7d9a\u7387\u3011<\/p>\n<ul>\n<li>1\u5e74\u76ee\uff1a100\u4ef6<\/li>\n<li>2\u5e74\u76ee\uff1a\u65b0\u898f100\u4ef6\uff0b\u7d99\u7d9a50\u4ef6\uff1d150\u4ef6<\/li>\n<li>3\u5e74\u76ee\uff1a\u65b0\u898f100\u4ef6\uff0b1\u5e74\u76ee\u7372\u5f97(50\u4ef6)\u306e\u7d99\u7d9a(50%)25\u4ef6\uff0b2\u5e74\u76ee\u7372\u5f97(100\u4ef6)\u306e\u7d99\u7d9a(50%)50\u4ef6\uff1d175\u4ef6<\/li>\n<\/ul>\n<p>\u3010\u6bce\u5e74100\u4ef6\u306e\u65b0\u898f\u9867\u5ba2\u3092\u7372\u5f97\uff0f\u6bce\u5e74\u7d99\u7d9a\u7387\u304c\u4e0a\u6607\u3011<\/p>\n<ul>\n<li>1\u5e74\u76ee\uff1a100\u4ef6<\/li>\n<li>2\u5e74\u76ee(\u7d99\u7d9a\u738750%)\uff1a\u65b0\u898f100\u4ef6\uff0b\u7d99\u7d9a50\u4ef6\uff1d150\u4ef6<\/li>\n<li>3\u5e74\u76ee(\u7d99\u7d9a\u738780%)\uff1a\u65b0\u898f100\u4ef6\uff0b1\u5e74\u76ee\u7372\u5f97(50\u4ef6)\u306e\u7d99\u7d9a(80%)40\u4ef6\uff0b2\u5e74\u76ee\u7372\u5f97(100\u4ef6)\u306e\u7d99\u7d9a(50%)50\u4ef6\uff1d190\u4ef6<\/li>\n<\/ul>\n<p>\u3053\u306e\u3088\u3046\u306b\u3001\u7d99\u7d9a\u9867\u5ba2\u3092\u7dad\u6301\u3059\u308b\u3053\u3068\u3001\u305d\u3057\u3066\u7d99\u7d9a\u7387\u3092\u4e0a\u3052\u308b\u3053\u3068\u304c\u5168\u4f53\u306e\u5951\u7d04\u6570\u3092\u5897\u3084\u3059\u3053\u3068\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n<h4>\u30a2\u30c3\u30d7\u30bb\u30eb\u30fb\u30af\u30ed\u30b9\u30bb\u30eb<\/h4>\n<p>\u7d99\u7d9a\u7387\u3060\u3051\u3067\u306a\u304f\u3001\u30a2\u30c3\u30d7\u30bb\u30eb\u30fb\u30af\u30ed\u30b9\u30bb\u30eb\u3082\u30b5\u30d6\u30b9\u30af\u30ea\u30d7\u30b7\u30e7\u30f3\u30d3\u30b8\u30cd\u30b9\u306e\u58f2\u4e0a\u30a2\u30c3\u30d7\u306b\u306f\u6b20\u304b\u305b\u306a\u3044\u3082\u306e\u3067\u3059\u3002<\/p>\n<p>\u6e80\u8db3\u5ea6\u306e\u9ad8\u3044\u9867\u5ba2\u306f\u4e0a\u4f4d\u30d7\u30e9\u30f3\u3078\u306e\u30a2\u30c3\u30d7\u30bb\u30eb\u3084\u30af\u30ed\u30b9\u30bb\u30eb\u3092\u3059\u308b\u50be\u5411\u304c\u5f37\u3044\u305f\u3081\u3001\u30a2\u30c3\u30d7\u30bb\u30eb\u30fb\u30af\u30ed\u30b9\u30bb\u30eb\u306e\u6210\u7d04\u6570\u306f\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u8868\u308c\u3068\u3082\u8a00\u3048\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n<p>\u95a2\u9023\u8a18\u4e8b\uff1a<a class=\"ProsemirrorEditor-link\" 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