{"id":556457,"date":"2025-11-30T15:09:24","date_gmt":"2025-11-30T06:09:24","guid":{"rendered":"https:\/\/product-senses.mazrica.com\/?post_type=senseslab&amp;p=556457"},"modified":"2025-11-30T15:09:24","modified_gmt":"2025-11-30T06:09:24","slug":"customer-support-ai","status":"publish","type":"senseslab","link":"https:\/\/mazrica.com\/product\/senseslab\/marketing\/customer-support-ai","title":{"rendered":"\u9867\u5ba2\u5bfe\u5fdcAI\uff1a2026\u5e74\u6700\u65b0\u30c8\u30ec\u30f3\u30c9\u3068\u201c\u81ea\u5f8b\u578b\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u201d\u304cBtoB\u306eCX\u3092\u9769\u65b0\u3059\u308b\u7406\u7531"},"content":{"rendered":"\n<p><span style=\"font-weight: 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400;\">\u3057\u304b\u3057\u3001\u591a\u304f\u306e\u4f01\u696d\u304cAI\u5c0e\u5165\u306e\u5fc5\u8981\u6027\u3092\u611f\u3058\u3064\u3064\u3082\u3001\u300c\u5f93\u6765\u306e\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3068\u4f55\u304c\u9055\u3046\u306e\u304b\uff1f\u300d\u300c\u3069\u3046\u3059\u308c\u3070AI\u3092\u5358\u306a\u308b\u554f\u3044\u5408\u308f\u305b\u5bfe\u5fdc\u306b\u7d42\u308f\u3089\u305b\u305a\u3001\u58f2\u4e0a\u306b\u76f4\u7d50\u3055\u305b\u3089\u308c\u308b\u306e\u304b\uff1f\u300d\u3068\u3044\u3063\u305f\u6839\u672c\u7684\u306a\u554f\u3044\u3078\u306e\u7b54\u3048\u3092\u898b\u51fa\u305b\u305a\u306b\u3044\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u3053\u306e\u8a18\u4e8b\u306f\u3001\u305d\u3046\u3057\u305f\u7591\u554f\u3092\u6301\u3064\u3059\u3079\u3066\u306e\u30d3\u30b8\u30cd\u30b9\u30ea\u30fc\u30c0\u30fc\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u8cac\u4efb\u8005\u3001DX\u63a8\u9032\u62c5\u5f53\u8005\u306b\u5411\u3051\u3066\u57f7\u7b46\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u5f93\u6765\u306e\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3068\u306e\u6c7a\u5b9a\u7684\u306a\u9055\u3044\u304b\u3089\u3001\u6700\u65b0\u306e\u300c\u81ea\u5f8b\u578bAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u300d\u304c\u3082\u305f\u3089\u3059\u55b6\u696d\u30fb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u5909\u9769\u3001\u305d\u3057\u3066AI\u3068\u4eba\u9593\u306e\u7406\u60f3\u7684\u306a\u5354\u50cd\u30e2\u30c7\u30eb\u306b\u81f3\u308b\u307e\u3067\u3001\u300c\u9867\u5ba2\u5bfe\u5fdcAI\u300d\u306b\u95a2\u3059\u308b\u3042\u3089\u3086\u308b\u8ad6\u70b9\u3092\u7db2\u7f85\u7684\u306b\u89e3\u304d\u660e\u304b\u3059\u300c\u5b8c\u5168\u30ac\u30a4\u30c9\u300d\u3067\u3059<\/span><span style=\"font-weight: 400;\">\u3002<\/span><\/p>\n<p><a id=\"banner-1\" href=\"\/product\/dldocument\/mazrica-engage_serviceguide\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/mazrica.com\/product\/wp-content\/uploads\/2026\/01\/bnr_engage-serviceguide.png\" alt=\"\u30de\u30c4\u30ea\u30ab\u30a8\u30f3\u30b2\u30fc\u30b8\u6982\u8981\u8cc7\u6599\" \/><\/a><\/p>\n<h2><b>\u9867\u5ba2\u5bfe\u5fdcAI\u3068\u306f\uff1f \u5f93\u6765\u306e\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3068\u306e\u6c7a\u5b9a\u7684\u306a\u9055\u3044<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">\u300c\u9867\u5ba2\u5bfe\u5fdcAI\u300d\u3068\u4e00\u53e3\u306b\u8a00\u3063\u3066\u3082\u3001\u305d\u306e\u6280\u8853\u30ec\u30d9\u30eb\u306f\u7389\u77f3\u6df7\u4ea4\u3067\u3059\u3002\u5e02\u5834\u306b\u6ea2\u308c\u308b\u88fd\u54c1\u7fa4\u3092\u7406\u89e3\u3059\u308b\u305f\u3081\u3001\u307e\u305a\u306f\u9867\u5ba2\u5bfe\u5fdcAI\u306e\u9032\u5316\u3092\u300c3\u3064\u306e\u30ec\u30d9\u30eb\u300d\u306b\u5206\u985e\u3057\u3066\u5b9a\u7fa9\u3057\u307e\u3059\u3002<\/span><\/p>\n<h3><b>\u9867\u5ba2\u5bfe\u5fdcAI\u306e\u300c3\u3064\u306e\u9032\u5316\u30ec\u30d9\u30eb\u300d<\/b><\/h3>\n<p><b>\u30ec\u30d9\u30eb1\uff1a\u30b7\u30ca\u30ea\u30aa\u578b\uff08\u5f93\u6765\u306e\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\uff09<\/b><\/p>\n<p><span style=\"font-weight: 400;\">\u3053\u308c\u306f\u3001\u6700\u3082\u521d\u671f\u6bb5\u968e\u306eAI\u5bfe\u5fdc\u3067\u3059\u3002\u3042\u3089\u304b\u3058\u3081\u8a2d\u5b9a\u3055\u308c\u305f\u30eb\u30fc\u30eb\u3068\u30b7\u30ca\u30ea\u30aa\uff08\u591a\u304f\u306fFAQ\u306e\u30c7\u30fc\u30bf\u30d9\u30fc\u30b9\uff09\u306b\u57fa\u3065\u304d\u3001\u6c7a\u307e\u3063\u305f\u5185\u5bb9\u306b\u306e\u307f\u5fdc\u7b54\u3057\u307e\u3059 3\u3002<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u7279\u5fb4\uff1a<\/b><span style=\"font-weight: 400;\"> \u300c\u55b6\u696d\u6642\u9593\u306f\uff1f\u300d\u300c\u6700\u5bc4\u308a\u99c5\u306f\uff1f\u300d\u3068\u3044\u3063\u305f\u3001\u60f3\u5b9a\u5185\u306e\u8cea\u554f\uff08FAQ\uff09\u306b\u5bfe\u5fdc\u3059\u308b\u306e\u304c\u5f97\u610f\u3067\u3059\u3002<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u9650\u754c\uff1a<\/b><span style=\"font-weight: 400;\"> \u6700\u5927\u306e\u5f31\u70b9\u306f\u3001\u30b7\u30ca\u30ea\u30aa\u306b\u306a\u3044\u8cea\u554f\u3084\u3001\u5c11\u3057\u8868\u73fe\u304c\u7570\u306a\u308b\u3060\u3051\u306e\u66d6\u6627\u306a\u554f\u3044\u306b\u306f\u300c\u308f\u304b\u308a\u307e\u305b\u3093\u300d\u3068\u3057\u304b\u7b54\u3048\u3089\u308c\u306a\u3044\u70b9\u3067\u3059 \u3002\u307e\u305f\u3001\u30b7\u30ca\u30ea\u30aa\u306e\u8ffd\u52a0\u3084\u4fee\u6b63\u306b\u81a8\u5927\u306a\u30e1\u30f3\u30c6\u30ca\u30f3\u30b9\u5de5\u6570\u304c\u5fc5\u8981\u3068\u306a\u308a\u3001\u60c5\u5831\u304c\u3059\u3050\u306b\u9673\u8150\u5316\u3057\u3066\u3057\u307e\u3046\u3068\u3044\u3046\u8ab2\u984c\u3092\u62b1\u3048\u3066\u3044\u307e\u3059\u3002<\/span><\/li>\n<\/ul>\n<p><strong>\u30ec\u30d9\u30eb2\uff1a\u751f\u6210AI\uff08\u67d4\u8edf\u306a\u5bfe\u8a71\u578b\uff09<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">2023\u5e74\u9803\u304b\u3089\u6025\u901f\u306b\u666e\u53ca\u3057\u305f\u751f\u6210AI\uff08\u5927\u898f\u6a21\u8a00\u8a9e\u30e2\u30c7\u30eb\uff1aLLM\uff09\u306e\u767b\u5834\u306b\u3088\u308a\u3001\u9867\u5ba2\u5bfe\u5fdc\u306f\u7b2c\u4e8c\u4e16\u4ee3\u3078\u3068\u9032\u5316\u3057\u307e\u3057\u305f\u3002<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u7279\u5fb4\uff1a<\/b><span style=\"font-weight: 400;\"> \u751f\u6210AI\u306f\u3001\u305d\u306e\u5834\u3067\u6587\u8108\u3092\u7406\u89e3\u3057\u3001\u672a\u77e5\u306e\u8cea\u554f\u306b\u5bfe\u3057\u3066\u3082\u4eba\u9593\u306e\u3088\u3046\u306a\u81ea\u7136\u306a\u6587\u7ae0\u3067\u300c\u67d4\u8edf\u306a\u56de\u7b54\u3092\u751f\u6210\u300d\u3067\u304d\u307e\u3059\u3002<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u9032\u5316\uff1a<\/b><span style=\"font-weight: 400;\"> \u3053\u308c\u306b\u3088\u308a\u3001\u5f93\u6765\u306e\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3067\u306f\u5bfe\u5fdc\u3067\u304d\u306a\u304b\u3063\u305f\u8907\u96d1\u306a\u4f1a\u8a71\u304c\u53ef\u80fd\u306b\u306a\u308a\u3001\u9867\u5ba2\u306e\u81ea\u5df1\u89e3\u6c7a\u7387\u304c\u98db\u8e8d\u7684\u306b\u5411\u4e0a\u3057\u307e\u3057\u305f <\/span><span style=\"font-weight: 400;\">6<\/span><span style=\"font-weight: 400;\">\u3002AI\u306f\u300c\u30eb\u30fc\u30eb\u901a\u308a\u306e\u5fdc\u7b54\u300d\u304b\u3089\u300c\u6587\u8108\u3092\u7406\u89e3\u3057\u305f\u5bfe\u8a71\u300d\u3078\u3068\u9032\u5316\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u30ec\u30d9\u30eb3\uff1a\u81ea\u5f8b\u578bAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\uff08\u76ee\u7684\u9042\u884c\u578b\uff09<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u305d\u3057\u3066\u4eca\u3001\u5e02\u5834\u306f\u7b2c3\u306e\u30ec\u30d9\u30eb\u300c\u81ea\u5f8b\u578bAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u300d\u306e\u6642\u4ee3\u306b\u7a81\u5165\u3057\u3066\u3044\u307e\u3059\u3002\u3053\u308c\u306f\u672c\u8a18\u4e8b\u3067\u63d0\u793a\u3059\u308b\u6700\u5148\u7aef\u306e\u6982\u5ff5\u3067\u3042\u308a\u3001\u9867\u5ba2\u5bfe\u5fdc\u306e\u672a\u6765\u3092\u5b9a\u7fa9\u3059\u308b\u3082\u306e\u3067\u3059\u3002<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u7279\u5fb4\uff1a<\/b><span style=\"font-weight: 400;\"> 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style=\"font-weight: 400;\">AI\u5c0e\u5165\u306b\u3088\u308b\u6700\u5927\u306e\u76f4\u63a5\u7684\u30e1\u30ea\u30c3\u30c8\u306f\u3001\u5727\u5012\u7684\u306a\u696d\u52d9\u52b9\u7387\u5316\u3067\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 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400;\">\u4f01\u696d\u306e\u8996\u70b9\u3067\u306f\u3001AI\u304c\u300c\u55b6\u696d\u6642\u9593\u306f\uff1f\u300d\u300c\u30d1\u30b9\u30ef\u30fc\u30c9\u3092\u5fd8\u308c\u305f\u300d\u300c\u8cc7\u6599\u304c\u6b32\u3057\u3044\u300d\u3068\u3044\u3063\u305f\u81a8\u5927\u306a\u6570\u306e\u5b9a\u578b\u7684\u306a\u554f\u3044\u5408\u308f\u305b\u3092\u81ea\u52d5\u51e6\u7406\u3059\u308b\u3053\u3068\u3067\u3001\u8cb4\u91cd\u306a\u4eba\u7684\u30ea\u30bd\u30fc\u30b9\uff08\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u3084\u55b6\u696d\u62c5\u5f53\u8005\uff09\u3092\u3001\u3088\u308a\u8907\u96d1\u3067\u4ed8\u52a0\u4fa1\u5024\u306e\u9ad8\u3044\u696d\u52d9\u3001\u4f8b\u3048\u3070\u3001\u500b\u5225\u306e\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u3001\u6df1\u523b\u306a\u30af\u30ec\u30fc\u30e0\u3078\u306e\u4e01\u5be7\u306a\u5bfe\u5fdc\u3001\u3042\u308b\u3044\u306f\u30a2\u30c3\u30d7\u30bb\u30eb\u3084\u30af\u30ed\u30b9\u30bb\u30eb\u306e\u63d0\u6848\u3068\u3044\u3063\u305f\u300c\u4eba\u9593\u306b\u3057\u304b\u3067\u304d\u306a\u3044\u696d\u52d9\u300d\u306b\u96c6\u4e2d\u3055\u305b\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u3053\u308c\u306b\u3088\u308a\u3001AI\u306b\u3088\u308b\u4eba\u4ef6\u8cbb\u3084\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u6559\u80b2\u30b3\u30b9\u30c8\u3068\u3044\u3063\u305f\u76f4\u63a5\u7684\u306a\u30b3\u30b9\u30c8\u524a\u6e1b\u3068\u3001\u4eba\u9593\u304c\u9ad8\u4ed8\u52a0\u4fa1\u5024\u696d\u52d9\u306b\u30b7\u30d5\u30c8\u3059\u308b\u3053\u3068\u306b\u3088\u308b\u7d44\u7e54\u5168\u4f53\u306e\u751f\u7523\u6027\u5411\u4e0a\u3092\u540c\u6642\u306b\u9054\u6210\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002<\/span><\/p>\n<h3><b>\u30e1\u30ea\u30c3\u30c83\uff1a\u9867\u5ba2\u6e80\u8db3\u5ea6\u3068\u30ed\u30a4\u30e4\u30ea\u30c6\u30a3\u306e\u5411\u4e0a<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">\u9867\u5ba2\u304c\u30b5\u30dd\u30fc\u30c8\u306b\u6c42\u3081\u308b\u6700\u5927\u306e\u4fa1\u5024\u306f\u3001\u7a81\u304d\u8a70\u3081\u308c\u3070\u300c\u8fc5\u901f\u306a\u8ab2\u984c\u89e3\u6c7a\u300d\u306b\u4ed6\u306a\u308a\u307e\u305b\u3093\u3002AI\u306b\u3088\u308b\u5373\u6642\u56de\u7b54\u306f\u3001\u9867\u5ba2\u304c\u81ea\u3089\u554f\u984c\u3092\u89e3\u6c7a\u3067\u304d\u308b\u300c\u81ea\u5df1\u89e3\u6c7a\u7387\u300d\u3092\u9ad8\u3081\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u76f4\u63a5\u7684\u306b\u5411\u4e0a\u3055\u305b\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u3055\u3089\u306b\u3001\u9867\u5ba2\u5bfe\u5fdcAI\u306e\u771f\u4fa1\u306f\u3001SFA\uff08\u55b6\u696d\u652f\u63f4\u30b7\u30b9\u30c6\u30e0\uff09\u3084CRM\uff08\u9867\u5ba2\u95a2\u4fc2\u7ba1\u7406\uff09\u3068\u9023\u643a\u3057\u305f\u6642\u306b\u767a\u63ee\u3055\u308c\u307e\u3059\u3002AI\u304c\u3053\u308c\u3089\u306e\u30b7\u30b9\u30c6\u30e0\u3068\u9023\u643a\u3059\u308b\u3053\u3068\u3067\u3001\u5358\u306a\u308b\u4e00\u554f\u4e00\u7b54\u3092\u8d85\u3048\u305f\u300c\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u5bfe\u5fdc\u300d\u304c\u5b9f\u73fe\u3057\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u4f8b\u3048\u3070\u3001AI\u304cCRM\u306b\u84c4\u7a4d\u3055\u308c\u305f\u9867\u5ba2\u306e\u5c5e\u6027\u3001\u904e\u53bb\u306e\u8cfc\u8cb7\u5c65\u6b74\u3001\u4ee5\u524d\u306e\u554f\u3044\u5408\u308f\u305b\u30c7\u30fc\u30bf\u3092\u53c2\u7167\u3057\u3001\u300cA\u69d8\u3001\u3044\u3064\u3082\u3054\u5229\u7528\u3042\u308a\u304c\u3068\u3046\u3054\u3056\u3044\u307e\u3059\u3002\u524d\u56de\u304a\u554f\u3044\u5408\u308f\u305b\u3044\u305f\u3060\u3044\u305f\u3007\u3007\u306e\u4ef6\u3067\u3059\u304c\u3001\u305d\u306e\u5f8c\u306e\u72b6\u6cc1\u306f\u3044\u304b\u304c\u3067\u3057\u3087\u3046\u304b\uff1f\u300d\u3068\u3044\u3063\u305f\u3001\u9867\u5ba2\u306e\u72b6\u6cc1\u3092\u6df1\u304f\u7406\u89e3\u3057\u305f\u4e0a\u3067\u306e\u5bfe\u5fdc\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059 \u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u3053\u306e\u3088\u3046\u306a\u4f53\u9a13\u306f\u3001\u9867\u5ba2\u306b\u300c\u81ea\u5206\u306e\u3053\u3068\u3092\u7406\u89e3\u3057\u3066\u304f\u308c\u3066\u3044\u308b\u300d\u3068\u3044\u3046\u5b89\u5fc3\u611f\u3068\u4fe1\u983c\u3092\u4e0e\u3048\u3001\u4f01\u696d\u3078\u306e\u30ed\u30a4\u30e4\u30ea\u30c6\u30a3\u3092\u98db\u8e8d\u7684\u306b\u9ad8\u3081\u307e\u3059\u3002\u305f\u3060\u3057\u3001\u3053\u308c\u306fAI\u304cSFA\/CRM\u3068\u300c\u9023\u643a\u300d\u3057\u3066\u3044\u308b\u3053\u3068\u304c\u5927\u524d\u63d0\u3067\u3059\u3002\u3053\u306e\u300c\u9023\u643a\u300d\u3053\u305d\u304c\u3001\u5f93\u6765\u306eAI\u3068\u6b21\u4e16\u4ee3AI\u3092\u5206\u3051\u308b\u6700\u5927\u306e\u5883\u754c\u7dda\u3067\u3042\u308a\u3001\u5f8c\u8ff0\u3059\u308b\u6700\u3082\u91cd\u8981\u306a\u8ad6\u70b9\u3068\u306a\u308a\u307e\u3059\u3002<\/span><\/p>\n<h2><b>\u3010\u5c0e\u5165\u4e8b\u4f8b\u3011AI\u306f\u9867\u5ba2\u5bfe\u5fdc\u306e\u73fe\u5834\u3092\u3069\u3046\u5909\u3048\u305f\u304b<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">\u9867\u5ba2\u5bfe\u5fdcAI\u306e\u5c0e\u5165\u306f\u3001\u3082\u306f\u3084\u300c\u7d75\u306b\u63cf\u3044\u305f\u9905\u300d\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u3059\u3067\u306b\u591a\u304f\u306e\u696d\u754c\u3067\u3001\u5177\u4f53\u7684\u306a\u7d4c\u55b6\u6210\u679c\uff08KPI\uff09\u306b\u7d50\u3073\u3064\u3044\u3066\u3044\u307e\u3059\u3002\u3053\u3053\u3067\u306f\u3001\u4f01\u696d\u306e\u6a29\u5a01\u3042\u308b\u5c0e\u5165\u4e8b\u4f8b\u3092\u5206\u6790\u3057\u3001AI\u304c\u73fe\u5834\u3092\u3069\u3046\u5909\u9769\u3057\u305f\u304b\u3092\u691c\u8a3c\u3057\u307e\u3059\u3002<\/span><\/p>\n<h3><b>\u696d\u754c\u5225\u306b\u898b\u308bAI\u5c0e\u5165\u6210\u529f\u4f8b<\/b><\/h3>\n<h4><b>\u91d1\u878d\uff08\u4e09\u83f1UFJ\u9280\u884c\uff09\uff1a\u670822\u4e07\u6642\u9593\u306e\u52b4\u50cd\u6642\u9593\u524a\u6e1b<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">\u91d1\u878d\u696d\u754c\u3067\u306f\u3001\u53b3\u683c\u306a\u30b3\u30f3\u30d7\u30e9\u30a4\u30a2\u30f3\u30b9\u3068\u81a8\u5927\u306a\u4e8b\u52d9\u51e6\u7406\u306e\u52b9\u7387\u5316\u304c\u6c42\u3081\u3089\u308c\u307e\u3059\u3002\u4e09\u83f1UFJ\u9280\u884c\u306f\u3001Azure OpenAI Service\u3092\u6d3b\u7528\u3057\u305f\u751f\u6210AI\u30b7\u30b9\u30c6\u30e0\u3092\u5c0e\u5165\u3002\u884c\u5185\u306e\u7167\u4f1a\u696d\u52d9\u3084\u6587\u66f8\u4f5c\u6210\u306a\u3069\u3001110\u3092\u8d85\u3048\u308b\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u306b\u304a\u3044\u3066\u81ea\u52d5\u5316\u3092\u63a8\u9032\u3057\u3001\u6708\u3042\u305f\u308a22\u4e07\u6642\u9593\u3082\u306e\u52b4\u50cd\u6642\u9593\u3092\u524a\u6e1b\u3059\u308b\u3068\u3044\u3046\u9a5a\u7570\u7684\u306a\u6210\u679c\u3092\u898b\u8fbc\u3093\u3067\u3044\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u884c\u54e1\u306f\u3088\u308a\u9ad8\u5ea6\u306a\u91d1\u878d\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u696d\u52d9\u306b\u6642\u9593\u3092\u5272\u3051\u308b\u3088\u3046\u306b\u306a\u308a\u3001\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u306e\u8cea\u7684\u5411\u4e0a\u306b\u3082\u3064\u306a\u304c\u3063\u3066\u3044\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u53c2\u8003\uff1a\u65e5\u672c\u7d4c\u6e08\u65b0\u805e\u300c<a href=\"https:\/\/www.nikkei.com\/article\/DGXZQOUB270LP0X21C23A1000000\/\">\u4e09\u83f1UFJ\u9280\u884c\u3001\u751f\u6210AI\u3067\u670822\u4e07\u6642\u9593\u306e\u52b4\u50cd\u524a\u6e1b\u3068\u8a66\u7b97<\/a>\u300d2023\u5e7412\u6708<\/span><\/p>\n<h4><b>\u5c0f\u58f2\uff08\u30e4\u30de\u30c0\u96fb\u6a5f\uff09\uff1a24\u6642\u9593\u4fee\u7406\u53d7\u4ed8\u306e\u5b9f\u73fe<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">\u5c0f\u58f2\u696d\u754c\u3001\u7279\u306b\u5bb6\u96fb\u91cf\u8ca9\u5e97\u3067\u306f\u3001\u55b6\u696d\u6642\u9593\u5916\u306e\u30b5\u30dd\u30fc\u30c8\u30cb\u30fc\u30ba\u304c\u8ab2\u984c\u3067\u3057\u305f\u3002\u30e4\u30de\u30c0\u96fb\u6a5f\u306f\u3001AI\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u300cTerry\u300d\u3092\u5c0e\u5165\u3057\u3001\u7279\u306b\u591c\u9593\u306e\u4fee\u7406\u53d7\u4ed8\u696d\u52d9\u306e\u81ea\u52d5\u5316\u306b\u7740\u624b\u3057\u307e\u3057\u305f\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u9867\u5ba2\u306f\u81ea\u8eab\u306e\u90fd\u5408\u306e\u826f\u3044\u6642\u9593\uff08\u4f8b\u3048\u3070\u3001\u4ed5\u4e8b\u304b\u3089\u5e30\u5b85\u3057\u305f\u6df1\u591c\uff09\u306b\u4fee\u7406\u4f9d\u983c\u3084\u554f\u3044\u5408\u308f\u305b\u304c\u53ef\u80fd\u3068\u306a\u308a\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u304c\u5927\u5e45\u306b\u5411\u4e0a\u3002\u55b6\u696d\u6642\u9593\u5916\u306e\u9867\u5ba2\u30cb\u30fc\u30ba\u3092\u63b4\u307f\u3001\u6a5f\u4f1a\u640d\u5931\u3092\u9632\u3050\u3053\u3068\u306b\u6210\u529f\u3057\u3066\u3044\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u53c2\u7167\uff1a \u300c\u30e4\u30de\u30c0\u96fb\u6a5f\u3001\u591c\u9593\u4fee\u7406\u53d7\u4ed8\u696d\u52d9\u306e\u81ea\u52d5\u5316\u306bAI\u30b7\u30b9\u30c6\u30e0\u3092\u5c0e\u5165\u300d2019\u5e74<\/span><\/p>\n<h4><b>B2B\uff08\u30d3\u30ba\u30e1\u30a4\u30c4\u682a\u5f0f\u4f1a\u793e\uff09\uff1a\u30e1\u30fc\u30eb\u554f\u3044\u5408\u308f\u305b\u6570\u309225%\u524a\u6e1b<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">B2B\u306e\u30aa\u30f3\u30e9\u30a4\u30f3\u30b5\u30fc\u30d3\u30b9\u306b\u304a\u3044\u3066\u3082AI\u306f\u4e0d\u53ef\u6b20\u3067\u3059\u3002\u30aa\u30f3\u30e9\u30a4\u30f3\u82f1\u4f1a\u8a71\u306e\u30d3\u30ba\u30e1\u30a4\u30c4\u682a\u5f0f\u4f1a\u793e\u3067\u306f\u3001\u53d7\u8b1b\u8005\u6570\u306e\u5897\u52a0\u306b\u4f34\u3044\u30e1\u30fc\u30eb\u3067\u306e\u554f\u3044\u5408\u308f\u305b\u304c\u6025\u5897\u3057\u3066\u3044\u307e\u3057\u305f\u3002AI\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3092\u5c0e\u5165\u3057\u3001FAQ\u3067\u89e3\u6c7a\u53ef\u80fd\u306a\u8cea\u554f\u3092\u81ea\u52d5\u5316\u3002\u305d\u306e\u7d50\u679c\u3001\u53d7\u8b1b\u8005\u6570\u306f\u5897\u52a0\u3057\u7d9a\u3051\u3066\u3044\u308b\u306b\u3082\u95a2\u308f\u3089\u305a\u3001\u30e1\u30fc\u30eb\u3067\u306e\u554f\u3044\u5408\u308f\u305b\u6570\u309225%\u3082\u524a\u6e1b\u3059\u308b\u3053\u3068\u306b\u6210\u529f\u3057\u307e\u3057\u305f\u3002\u7279\u7b46\u3059\u3079\u304d\u306f\u3001\u3053\u308c\u306b\u3088\u308a\u524a\u6e1b\u3067\u304d\u305f\u30ea\u30bd\u30fc\u30b9\uff08\u4eba\u624b\uff09\u3092\u3001\u65b0\u898f\u4e8b\u696d\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306b\u6295\u5165\u3067\u304d\u305f\u70b9\u3067\u3042\u308a\u3001AI\u304c\u5b88\u308a\uff08\u52b9\u7387\u5316\uff09\u3068\u653b\u3081\uff08\u65b0\u898f\u4e8b\u696d\uff09\u306e\u4e21\u65b9\u306b\u8ca2\u732e\u3057\u305f\u597d\u4f8b\u3067\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u53c2\u7167\uff1a\u682a\u5f0f\u4f1a\u793e\u30e6\u30fc\u30b6\u30fc\u30ed\u30fc\u30ab\u30eb\u3000\u5c0e\u5165\u4e8b\u4f8b\u300c\u30b5\u30dd\u30fc\u30c8\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306e\u5c0e\u5165\u3067\u554f\u3044\u5408\u308f\u305b\u6570\u306e\u524a\u6e1b\u52b9\u679c\u306f25\uff05\uff01\u524a\u6e1b\u3057\u305f\u30ea\u30bd\u30fc\u30b9\u3092\u65b0\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306b\u6295\u5165\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u305f\u3002\u300d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u3053\u308c\u3089\u306e\u4e8b\u4f8b\u3092\u307e\u3068\u3081\u305f\u3082\u306e\u304c\u3001\u4ee5\u4e0b\u306e\u8868\u3067\u3059\u3002<\/span><\/p>\n<p><b>\u88681\uff1a\u696d\u754c\u5225\u30fb\u9867\u5ba2\u5bfe\u5fdcAI\u306b\u3088\u308b\u6539\u5584\u6307\u6a19<\/b><\/p>\n<div>\n<table style=\"width: 100%; border-collapse: collapse;\" border=\"1\">\n<thead><\/thead>\n<tbody>\n<tr>\n<td>\n<p><b>\u696d\u754c<\/b><\/p>\n<\/td>\n<td>\n<p><b>\u5c0e\u5165\u4f01\u696d\uff08\u4f8b\uff09<\/b><\/p>\n<\/td>\n<td>\n<p><b>\u5c0e\u5165\u30c4\u30fc\u30eb<\/b><\/p>\n<\/td>\n<td>\n<p><b>\u4e3b\u8981\u306a\u6210\u679c\uff08KPI\uff09<\/b><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<p><span style=\"font-weight: 400;\">\u91d1\u878d<\/span><\/p>\n<\/td>\n<td>\n<p><span style=\"font-weight: 400;\">\u4e09\u83f1UFJ\u9280\u884c<\/span><\/p>\n<\/td>\n<td>\n<p><span style=\"font-weight: 400;\">\u751f\u6210AI\u30b7\u30b9\u30c6\u30e0<\/span><\/p>\n<\/td>\n<td>\n<p><span style=\"font-weight: 400;\">22\u4e07\u6642\u9593\u306e\u52b4\u50cd\u6642\u9593\u524a\u6e1b\uff08\u898b\u8fbc\uff09<\/span><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<p><span style=\"font-weight: 400;\">\u5c0f\u58f2<\/span><\/p>\n<\/td>\n<td>\n<p><span style=\"font-weight: 400;\">\u30e4\u30de\u30c0\u96fb\u6a5f<\/span><\/p>\n<\/td>\n<td>\n<p><span style=\"font-weight: 400;\">AI\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8<\/span><\/p>\n<\/td>\n<td>\n<p><span style=\"font-weight: 400;\">24\u6642\u9593\u4fee\u7406\u53d7\u4ed8\u306e\u5b9f\u73fe\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u5411\u4e0a<\/span><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<p><span style=\"font-weight: 400;\">B2B<\/span><\/p>\n<\/td>\n<td>\n<p><span style=\"font-weight: 400;\">\u30d3\u30ba\u30e1\u30a4\u30c4<\/span><\/p>\n<\/td>\n<td>\n<p><span style=\"font-weight: 400;\">AI\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8<\/span><\/p>\n<\/td>\n<td>\n<p><span style=\"font-weight: 400;\">\u30e1\u30fc\u30eb\u554f\u3044\u5408\u308f\u305b\u6570\u309225%\u524a\u6e1b<\/span><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<h2><b>\u5f93\u6765\u306eAI\u5bfe\u5fdc\u304c\u6301\u3064\u300c\u898b\u3048\u3056\u308b\u9650\u754c\u300d<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">\u3053\u3053\u307e\u3067\u3067\u3001\u9867\u5ba2\u5bfe\u5fdcAI\u304c\u3082\u305f\u3089\u3059\u30e1\u30ea\u30c3\u30c8\u3068\u5177\u4f53\u7684\u306a\u6210\u679c\u306f\u660e\u78ba\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u3057\u304b\u3057\u3001\u3053\u308c\u3089\u306e\u6210\u529f\u4e8b\u4f8b\u306e\u88cf\u3067\u3001\u591a\u304f\u306e\u4f01\u696d\u304c\u5f93\u6765\u306eAI\u5c0e\u5165\u3067\u76f4\u9762\u3059\u308b\u300c\u898b\u3048\u3056\u308b\u9650\u754c\u300d\u304c\u5b58\u5728\u3057\u307e\u3059\u3002<\/span><\/p>\n<h3><b>\u9650\u754c1\uff1aMA\u306e\u300c\u56fa\u5b9a\u30b7\u30ca\u30ea\u30aa\u300d\u306e\u7f60\u3068\u3001Web\u30b5\u30a4\u30c8\u306e\u9ad8\u3044\u96e2\u8131\u7387<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">B2B\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306b\u304a\u3044\u3066\u3001\u9577\u3089\u304f\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30aa\u30fc\u30c8\u30e1\u30fc\u30b7\u30e7\u30f3\uff08MA\uff09\u304c\u9867\u5ba2\u80b2\u6210\uff08\u30ca\u30fc\u30c1\u30e3\u30ea\u30f3\u30b0\uff09\u306e\u4e3b\u5f79\u3067\u3057\u305f\u3002\u3057\u304b\u3057\u3001MA\u3082\u307e\u305f\u300c\u56fa\u5b9a\u3055\u308c\u305f\u30b7\u30ca\u30ea\u30aa\u300d\u3067\u9867\u5ba2\u3092\u8a98\u5c0e\u3057\u3088\u3046\u3068\u3059\u308b\u70b9\u3067\u3001\u30ec\u30d9\u30eb1\u306e\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3068\u540c\u3058\u9650\u754c\u3092\u62b1\u3048\u3066\u3044\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u9867\u5ba2\u306e\u30cb\u30fc\u30ba\u3084\u691c\u8a0e\u30d5\u30a7\u30fc\u30ba\u304c\u591a\u69d8\u5316\u3059\u308b\u73fe\u4ee3\u306b\u304a\u3044\u3066\u3001\u4f01\u696d\u5074\u304c\u8a2d\u8a08\u3057\u305f\u753b\u4e00\u7684\u306a\u30b7\u30ca\u30ea\u30aa\uff08\u4f8b\uff1aA\u306e\u30e1\u30fc\u30eb\u3092\u958b\u5c01\u3057\u305f\u3089B\u306e\u8cc7\u6599\u3092\u9001\u308b\uff09\u306f\u3001\u9867\u5ba2\u306e\u30ea\u30a2\u30eb\u306a\u95a2\u5fc3\u3068\u4e56\u96e2\u3057\u304c\u3061\u3067\u3059\u3002\u30ca\u30a4\u30eb\u682a\u5f0f\u4f1a\u793e\u306e\u4e8b\u4f8b\u304c\u793a\u3059\u3088\u3046\u306b\u3001\u5f93\u6765\u306eMA\u306e\u56fa\u5b9a\u30b7\u30ca\u30ea\u30aa\u3067\u306f\u3001\u9867\u5ba2\u306e\u591a\u69d8\u306a\u72b6\u614b\u3084\u30cb\u30fc\u30ba\u306b\u67d4\u8edf\u306b\u5bfe\u5fdc\u3067\u304d\u305a\u3001\u591a\u304f\u306e\u6a5f\u4f1a\u640d\u5931\u304c\u767a\u751f\u3057\u3066\u3044\u307e\u3057\u305f\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u3055\u3089\u306b\u6df1\u523b\u306a\u306e\u306f\u3001Web\u30b5\u30a4\u30c8\u306e\u30b3\u30f3\u30d0\u30fc\u30b8\u30e7\u30f3\uff08CVR\uff09\u306b\u304a\u3051\u308b\u30dc\u30c8\u30eb\u30cd\u30c3\u30af\u3067\u3059\u3002Web\u30b5\u30a4\u30c8\u3092\u8a2a\u554f\u3057\u305f\u898b\u8fbc\u307f\u9867\u5ba2\u306e\u5927\u534a\u306f\u3001\u6c42\u3081\u308b\u60c5\u5831\u306b\u305f\u3069\u308a\u7740\u3051\u306a\u304b\u3063\u305f\u308a\u3001\u60c5\u5831\u5165\u624b\u306e\u30d7\u30ed\u30bb\u30b9\u304c\u9762\u5012\u3060\u3063\u305f\u308a\u3057\u3066\u3001\u4f55\u3082\u884c\u52d5\u3092\u8d77\u3053\u3055\u305a\u306b\u96e2\u8131\u3057\u3066\u3044\u307e\u3059\u3002\u5f93\u6765\u306e\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3084Web\u30d5\u30a9\u30fc\u30e0\u306f\u3001\u8cc7\u6599\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u3084\u554f\u3044\u5408\u308f\u305b\u306e\u969b\u306b\u300c\u5225\u30da\u30fc\u30b8\u3078\u306e\u9077\u79fb\u300d\u3084\u300c\u7169\u96d1\u306a\u30d5\u30a9\u30fc\u30e0\u5165\u529b\u300d\u3001\u300c\u9762\u5012\u306a\u65e5\u7a0b\u8abf\u6574\u300d\u3092\u9867\u5ba2\u306b\u5f37\u3044\u307e\u3059\u3002\u3053\u306eUX\uff08\u30e6\u30fc\u30b6\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\uff09\u306e\u60aa\u5316\u3053\u305d\u304c\u3001\u9867\u5ba2\u304c\u30b3\u30f3\u30d0\u30fc\u30b8\u30e7\u30f3\u76f4\u524d\u3067\u96e2\u8131\u3059\u308b\u6700\u5927\u306e\u539f\u56e0\u3068\u306a\u3063\u3066\u3044\u308b\u306e\u3067\u3059\u3002<\/span><\/p>\n<h3><b>\u9650\u754c2\uff1a\u30c7\u30fc\u30bf\u9023\u643a\u306e\u58c1\u3068\u300c\u5206\u65ad\u3055\u308c\u305f\u300d\u9867\u5ba2\u4f53\u9a13<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">\u5f93\u6765\u306e\u9867\u5ba2\u5bfe\u5fdcAI\u306b\u304a\u3051\u308b\u3001\u6700\u3082\u91cd\u5927\u304b\u3064\u898b\u904e\u3054\u3055\u308c\u304c\u3061\u306a\u5931\u6557\u70b9\u3002\u305d\u308c\u306f\u3001AI\u304c\u300c<\/span><b>\u30c7\u30fc\u30bf\u306e\u30b5\u30a4\u30ed\uff08\u5b64\u5cf6\uff09<\/b><span style=\"font-weight: 400;\">\u300d\u3068\u5316\u3057\u3066\u3057\u307e\u3046\u554f\u984c\u3067\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u591a\u304f\u306e\u4f01\u696d\u306b\u304a\u3044\u3066\u3001\u9867\u5ba2\u5bfe\u5fdcAI\uff08\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\uff09\u306f\u300c\u70b9\u300d\u3067\u3057\u304b\u6a5f\u80fd\u3057\u3066\u304a\u3089\u305a\u3001\u7d44\u7e54\u306e\u57fa\u5e79\u30b7\u30b9\u30c6\u30e0\u3067\u3042\u308bSFA\/CRM\u306e\u9867\u5ba2\u30c7\u30fc\u30bf\u3068\u300c<\/span><b>\u5206\u65ad<\/b><span style=\"font-weight: 400;\">\u300d\u3055\u308c\u3066\u3044\u307e\u3059 <\/span><span style=\"font-weight: 400;\">13<\/span><span style=\"font-weight: 400;\">\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u3053\u306e\u554f\u984c\u306e\u6df1\u523b\u3055\u3092\u3001\u5bfe\u8a71\u578b\u97f3\u58f0AI SaaS\u3092\u63d0\u4f9b\u3059\u308b\u682a\u5f0f\u4f1a\u793eIVRy\u306e\u4e8b\u4f8b\u304c\u8c61\u5fb4\u3057\u3066\u3044\u307e\u3059 <\/span><span style=\"font-weight: 400;\">25<\/span><span style=\"font-weight: 400;\">\u3002<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u90e8\u9580\u306e\u6210\u679c\uff1a<\/b><span style=\"font-weight: 400;\"> \u540c\u793e\u306fWeb\u30b5\u30a4\u30c8\u304b\u3089\u6bce\u6708\u300c\u6570\u5343\u4ef6\u300d\u3068\u3044\u3046\u5927\u91cf\u306e\u65b0\u898f\u30ea\u30fc\u30c9\u3092\u7372\u5f97\u3057\u3066\u3044\u307e\u3057\u305f\u3002\u3053\u308c\u306f\u4e00\u898b\u3001\u5927\u6210\u529f\u3067\u3059\u3002<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u73fe\u5834\u306e\u8ab2\u984c\uff1a<\/b><span style=\"font-weight: 400;\"> \u3057\u304b\u3057\u3001\u7372\u5f97\u3057\u305f\u30ea\u30fc\u30c9\u306e\u8cea\u306f\u300c\u60c5\u5831\u53ce\u96c6\u6bb5\u968e\u306e\u6f5c\u5728\u5c64\u300d\u304b\u3089\u300c\u5c0e\u5165\u691c\u8a0e\u6bb5\u968e\u306e\u9855\u5728\u5c64\u300d\u307e\u3067\u591a\u5c90\u306b\u308f\u305f\u3063\u3066\u3044\u307e\u3057\u305f\u3002<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u55b6\u696d\u90e8\u9580\u306e\u969c\u58c1\uff1a<\/b><span style=\"font-weight: 400;\"> \u30a4\u30f3\u30b5\u30a4\u30c9\u30bb\u30fc\u30eb\u30b9\u90e8\u9580\u306f\u3001\u5897\u3048\u7d9a\u3051\u308b\u30ea\u30fc\u30c9\u306b\u5bfe\u3057\u3001\u305d\u306e\u512a\u5148\u9806\u4f4d\u3092\u5224\u65ad\u3059\u308b\u305f\u3081\u306e\u300c<\/span><b>\u5ba2\u89b3\u7684\u306a\u30c7\u30fc\u30bf\u304c\u4e0d\u8db3<\/b><span style=\"font-weight: 400;\">\u300d\u3057\u3066\u3044\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">\u3053\u306e\u7d50\u679c\u3001\u4f55\u304c\u8d77\u3053\u308b\u3067\u3057\u3087\u3046\u304b\uff1f \u55b6\u696d\u62c5\u5f53\u8005\u306f\u3001\u8ab0\u304c\u300c\u4eca\u3059\u3050\u5ba2\u300d\u3067\u8ab0\u304c\u300c\u307e\u3060\u307e\u3060\u5ba2\u300d\u304b\u5206\u304b\u3089\u306a\u3044\u307e\u307e\u3001\u753b\u4e00\u7684\u306a\u30a2\u30d7\u30ed\u30fc\u30c1\uff08\u4f8b\u3048\u3070\u3001\u5168\u54e1\u306b\u540c\u3058\u5185\u5bb9\u306e\u96fb\u8a71\u3092\u304b\u3051\u308b\uff09\u3057\u304b\u3067\u304d\u305a\u3001\u8cb4\u91cd\u306a\u30ea\u30bd\u30fc\u30b9\u3092\u6d6a\u8cbb\u3057\u3066\u3057\u307e\u3044\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u672c\u6765\u3001Web\u30b5\u30a4\u30c8\u4e0a\u306eAI\u30c1\u30e3\u30c3\u30c8\u3067\u306e\u5bfe\u8a71\u306b\u306f\u3001\u9867\u5ba2\u306e\u300c\u751f\u306e\u58f0\u300d\u2014\u300c\u3007\u3007\u306e\u6a5f\u80fd\u306b\u3064\u3044\u3066\u77e5\u308a\u305f\u3044\u300d\u300c\u4ed6\u793e\u88fd\u54c1\u3068\u6bd4\u8f03\u3057\u3066\u3044\u308b\u300d\u2014\u3068\u3044\u3063\u305f\u3001\u55b6\u696d\u306b\u3068\u3063\u3066\u6700\u3082\u4fa1\u5024\u306e\u3042\u308b\u8208\u5473\u30fb\u95a2\u5fc3\u306e\u30c7\u30fc\u30bf\u304c\u8a70\u307e\u3063\u3066\u3044\u307e\u3059\u3002\u3057\u304b\u3057\u3001AI\u304cSFA\/CRM\u3068\u5206\u65ad\u3055\u308c\u3066\u3044\u308b\u305f\u3081\u3001\u3053\u308c\u3089\u306e\u8cb4\u91cd\u306a\u30c7\u30fc\u30bf\u306f\u55b6\u696d\u90e8\u9580\u306b\u4e00\u5207\u5171\u6709\u3055\u308c\u307e\u305b\u3093\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u3053\u308c\u306f\u3001\u9867\u5ba2\u5bfe\u5fdc\uff08\u30b5\u30dd\u30fc\u30c8\uff09\u304c\u3001\u55b6\u696d\uff08\u30bb\u30fc\u30eb\u30b9\uff09\u304b\u3089\u5b8c\u5168\u306b\u5207\u308a\u96e2\u3055\u308c\u3066\u3044\u308b\u72b6\u614b\u3067\u3042\u308a\u3001\u4f01\u696d\u5168\u4f53\u3068\u3057\u3066\u81a8\u5927\u306a\u6a5f\u4f1a\u640d\u5931\u3092\u751f\u307f\u51fa\u3057\u3066\u3044\u308b\u3053\u3068\u306b\u4ed6\u306a\u308a\u307e\u305b\u3093\u3002<\/span><\/p>\n<h2><b>\u6b21\u4e16\u4ee3AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u300cMazrica Engage\u300d\u304c\u3059\u3079\u3066\u3092\u89e3\u6c7a\u3059\u308b<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">\u300cCVR\u306e\u9650\u754c\u300d\u3068\u300c\u30c7\u30fc\u30bf\u306e\u5206\u65ad\u300d\u3068\u3044\u3046\u3001\u5f93\u6765\u306e\u9867\u5ba2\u5bfe\u5fdcAI\u304c\u62b1\u3048\u308b2\u5927\u8ab2\u984c\u3002\u3053\u308c\u3089\u3092\u6839\u672c\u304b\u3089\u89e3\u6c7a\u3057\u3001\u9867\u5ba2\u5bfe\u5fdc\u3092\u300c\u30b3\u30b9\u30c8\u524a\u6e1b\u300d\u304b\u3089\u300c\u58f2\u4e0a\u5275\u51fa\u300d\u3078\u3068\u5909\u9769\u3059\u308b\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3053\u305d\u304c\u3001\u79c1\u305f\u3061\u30de\u30c4\u30ea\u30ab\u304c\u63d0\u4f9b\u3059\u308b\u6b21\u4e16\u4ee3\u306e\u55b6\u696dAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u300c<\/span><b>Mazrica Engage<\/b><span style=\"font-weight: 400;\">\u300d\u3067\u3059\u3002<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-556841 size-full\" src=\"https:\/\/mazrica.com\/product\/wp-content\/uploads\/2025\/12\/6268415b8c67e18263826c5f51b1f8f8.jpg\" alt=\"Mazrica Engage\u30d8\u30c3\u30c0\u30fc\u753b\u50cf\" width=\"1840\" height=\"986\" srcset=\"https:\/\/mazrica.com\/product\/wp-content\/uploads\/sites\/5\/2025\/12\/6268415b8c67e18263826c5f51b1f8f8.jpg 1840w, https:\/\/mazrica.com\/product\/wp-content\/uploads\/sites\/5\/2025\/12\/6268415b8c67e18263826c5f51b1f8f8-300x161.jpg 300w, https:\/\/mazrica.com\/product\/wp-content\/uploads\/sites\/5\/2025\/12\/6268415b8c67e18263826c5f51b1f8f8-1024x549.jpg 1024w, https:\/\/mazrica.com\/product\/wp-content\/uploads\/sites\/5\/2025\/12\/6268415b8c67e18263826c5f51b1f8f8-768x412.jpg 768w, https:\/\/mazrica.com\/product\/wp-content\/uploads\/sites\/5\/2025\/12\/6268415b8c67e18263826c5f51b1f8f8-1536x823.jpg 1536w\" sizes=\"auto, (max-width: 1840px) 100vw, 1840px\" \/><\/p>\n<h3>AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u304c\u81ea\u3089\u8003\u3048\u3066\u52d5\u304f\u300c\u81ea\u5f8b\u578b\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u300d\u306e\u53f0\u982d<\/h3>\n<p data-path-to-node=\"13,0\">\u3053\u308c\u307e\u3067\u306e\u9867\u5ba2\u5bfe\u5fdcAI\u306f\u3001\u4eba\u9593\u306e\u6307\u793a\u3084\u8a2d\u5b9a\u3055\u308c\u305f\u30b7\u30ca\u30ea\u30aa\u3092\u5fe0\u5b9f\u306b\u5b9f\u884c\u3059\u308b\u300c\u53d7\u52d5\u7684\u300d\u306a\u5b58\u5728\u3067\u3057\u305f\u3002\u3057\u304b\u3057\u3001\u73fe\u5728\u6ce8\u76ee\u3055\u308c\u3066\u3044\u308b\u306e\u306f\u3001AI\u304c\u9867\u5ba2\u306e\u72b6\u6cc1\u3092\u81ea\u3089\u5206\u6790\u3057\u3001\u6700\u9069\u306a\u65bd\u7b56\u3092\u81ea\u5f8b\u7684\u306b\u5b9f\u884c\u3059\u308b\u300c<strong>\u81ea\u5f8b\u578b\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u300d<\/strong>\u3068\u3044\u3046\u8003\u3048\u65b9\u3067\u3059\u3002<\/p>\n<p data-path-to-node=\"13,1\">\u4f8b\u3048\u3070\u3001\u9867\u5ba2\u306e\u95b2\u89a7\u5c65\u6b74\u3084\u904e\u53bb\u306e\u5546\u8ac7\u30c7\u30fc\u30bf\u3092\u57fa\u306b\u3001AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u304c\u300c\u3053\u306e\u9867\u5ba2\u306b\u306f\u4eca\u3001\u3053\u306e\u4e8b\u4f8b\u8cc7\u6599\u3092\u9001\u308b\u3079\u304d\u3060\u300d\u3068\u5224\u65ad\u3057\u3001\u81ea\u52d5\u3067\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u30e1\u30fc\u30eb\u3092\u9001\u4fe1\u3057\u307e\u3059\u3002\u3053\u306e\u81ea\u5f8b\u7684\u306a\u5224\u65ad\u304c\u3001\u9867\u5ba2\u5bfe\u5fdc\u306e\u8cea\u3092\u98db\u8e8d\u7684\u306b\u9ad8\u3081\u307e\u3059\u3002<\/p>\n<p><span style=\"font-weight: 400;\">Mazrica Engage\u306f\u3001\u5358\u306a\u308b\u30ec\u30d9\u30eb2\uff08\u751f\u6210AI\uff09\u306e\u80fd\u529b\u3092\u6301\u3064\u3060\u3051\u3067\u306a\u304f\u3001\u30ec\u30d9\u30eb3\uff08\u81ea\u5f8b\u578b\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\uff09\u3068\u3057\u3066\u6a5f\u80fd\u3059\u308b\u3088\u3046\u8a2d\u8a08\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u3053\u308c\u306f\u3001\u53d7\u52d5\u7684\u306a\u300c\u9867\u5ba2\u5bfe\u5fdcAI\u300d\u3067\u306f\u306a\u304f\u3001\u55b6\u696d\u30fb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30d7\u30ed\u30bb\u30b9\u3092\u300c<\/span><b>\u81ea\u5f8b\u7684\u306b\u63a8\u9032\u3059\u308b<\/b><span style=\"font-weight: 400;\">\u300dAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3067\u3059<\/span><span style=\"font-weight: 400;\">\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u79c1\u305f\u3061\u30de\u30c4\u30ea\u30ab\u306f\u3001AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u304c\u81ea\u5f8b\u7684\u306b\u9867\u5ba2\u5bfe\u5fdc\u3092\u5b9f\u884c\u3057\u3001\u305d\u306e\u5bfe\u8a71\u30c7\u30fc\u30bf\u3084\u884c\u52d5\u30ed\u30b0\u3092\u6d3b\u7528\u3057\u3066\u3001\u300c\u8907\u6570\u306eAI\u304c\u5206\u62c5\u30fb\u9023\u643a\u300d\u3057\u306a\u304c\u3089\u55b6\u696d\u30fb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u696d\u52d9\u5168\u4f53\u3092\u524d\u306b\u9032\u3081\u308b\u3001\u3053\u306e\u65b0\u3057\u3044AI\u3068\u4eba\u9593\u306e\u5354\u50cd\u624b\u6cd5\u3092\u300c<\/span><b>\u30a8\u30fc\u30b8\u30a7\u30f3\u30c6\u30a3\u30c3\u30af\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0<\/b><span style=\"font-weight: 400;\">\u300d\u3068\u3082\u547c\u3093\u3067\u3044\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Mazrica Engage\u306f\u3001\u3053\u306e\u300c\u30a8\u30fc\u30b8\u30a7\u30f3\u30c6\u30a3\u30c3\u30af\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u300d\u3092\u5177\u73fe\u5316\u3059\u308bAI\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3067\u3059\u3002<\/span><\/p>\n<h3>AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u5c0e\u5165\u3067\u5909\u308f\u308b\u672a\u6765\u306eCX<\/h3>\n<h4><b data-path-to-node=\"19,0\" data-index-in-node=\"0\">24\u6642\u9593365\u65e5\u3001\u30c8\u30c3\u30d7\u55b6\u696d\u304c\u5bc4\u308a\u6dfb\u3046\u4f53\u9a13\u3092<\/b><\/h4>\n<p><strong>\u81ea\u5f8b\u578b\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\uff08AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u6d3b\u7528<\/strong>\uff09\u3092\u5c0e\u5165\u3057\u305f\u7d44\u7e54\u3067\u306f\u3001\u9867\u5ba2\u306f\u6df1\u591c\u3067\u3082\u4f11\u65e5\u3067\u3082\u3001\u81ea\u8eab\u306e\u8ab2\u984c\u306b\u5bfe\u3057\u3066\u7684\u78ba\u306a\u30a2\u30c9\u30d0\u30a4\u30b9\u3092\u53d7\u3051\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002AI\u304c\u5358\u306a\u308b\u300cFAQ\u306e\u691c\u7d22\u300d\u3067\u306f\u306a\u304f\u3001\u9867\u5ba2\u306e\u30d5\u30a7\u30fc\u30ba\u306b\u5408\u308f\u305b\u305f\u6700\u9069\u306a\u300c\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u63d0\u6848\u300d\u3092\u884c\u3046\u3053\u3068\u3067\u3001\u9867\u5ba2\u306f\u300c\u81ea\u5206\u306e\u3053\u3068\u3092\u7406\u89e3\u3057\u3066\u304f\u308c\u3066\u3044\u308b\u300d\u3068\u3044\u3046\u9ad8\u3044\u6e80\u8db3\u611f\u3092\u5f97\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<h4>2026\u5e74\u7248\uff1a\u9867\u5ba2\u5bfe\u5fdcAI\u306e\u6bd4\u8f03\u30fb\u9078\u5b9a\u57fa\u6e96<\/h4>\n<div>\n<table style=\"width: 100%; border-collapse: collapse;\" border=\"1\">\n<thead>\n<tr>\n<td><strong>\u6bd4\u8f03\u9805\u76ee<\/strong><\/td>\n<td><strong>\u5f93\u6765\u306e\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8 (IT\u5316)<\/strong><\/td>\n<td><strong>\u81ea\u5f8b\u578bAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8 (DX)<\/strong><\/td>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td><span data-path-to-node=\"23,1,0,0\"><b data-path-to-node=\"23,1,0,0\" data-index-in-node=\"0\">\u5224\u65ad\u57fa\u6e96<\/b><\/span><\/td>\n<td><span data-path-to-node=\"23,1,1,0\">\u8a2d\u5b9a\u3055\u308c\u305f\u30eb\u30fc\u30eb\u901a\u308a\u306b\u52d5\u304f<\/span><\/td>\n<td><span data-path-to-node=\"23,1,2,0\">\u72b6\u6cc1\u306b\u5fdc\u3058\u3066<b data-path-to-node=\"23,1,2,0\" data-index-in-node=\"6\">AI\u304c\u81ea\u5f8b\u7684\u306b\u5224\u65ad<\/b><\/span><\/td>\n<\/tr>\n<tr>\n<td><span data-path-to-node=\"23,2,0,0\"><b data-path-to-node=\"23,2,0,0\" data-index-in-node=\"0\">\u9867\u5ba2\u4f53\u9a13<\/b><\/span><\/td>\n<td><span data-path-to-node=\"23,2,1,0\">\u6b63\u78ba\u3060\u304c\u5b9a\u578b\u7684\u306a\u56de\u7b54<\/span><\/td>\n<td><span data-path-to-node=\"23,2,2,0\">\u67d4\u8edf\u3067<b data-path-to-node=\"23,2,2,0\" data-index-in-node=\"3\">\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u63d0\u6848<\/b><\/span><\/td>\n<\/tr>\n<tr>\n<td><span data-path-to-node=\"23,3,0,0\"><b data-path-to-node=\"23,3,0,0\" data-index-in-node=\"0\">SFA\u9023\u643a<\/b><\/span><\/td>\n<td><span data-path-to-node=\"23,3,1,0\">\u30ed\u30b0\u3092\u8a18\u9332\u3059\u308b\u3060\u3051<\/span><\/td>\n<td><span data-path-to-node=\"23,3,2,0\"><b data-path-to-node=\"23,3,2,0\" data-index-in-node=\"0\">\u5546\u8ac7\u5316\u306e\u30bf\u30a4\u30df\u30f3\u30b0\u3092\u81ea\u52d5\u691c\u77e5<\/b><\/span><\/td>\n<\/tr>\n<tr>\n<td><span data-path-to-node=\"23,4,0,0\"><b data-path-to-node=\"23,4,0,0\" data-index-in-node=\"0\">\u4e3b\u306a\u5f79\u5272<\/b><\/span><\/td>\n<td><span data-path-to-node=\"23,4,1,0\">\u554f\u3044\u5408\u308f\u305b\u5de5\u6570\u306e\u524a\u6e1b<\/span><\/td>\n<td><span data-path-to-node=\"23,4,2,0\"><b data-path-to-node=\"23,4,2,0\" data-index-in-node=\"0\">\u9867\u5ba2\u4f53\u9a13(CX)\u306e\u5411\u4e0a\u3068\u58f2\u4e0a\u5275\u51fa<\/b><\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<h3><b>Web\u63a5\u5ba2\u62c5\u5f53\u300cHana\u300d\uff1aWeb\u30b5\u30a4\u30c8\u3092\u201c\u30ea\u30fc\u30c9\u88fd\u9020\u6a5f\u201d\u306b\u5909\u3048\u308b<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Mazrica Engage\u306eAI Web\u63a5\u5ba2\u62c5\u5f53\u300cHana\u300d\u306f\u3001\u300cCVR\u306e\u9650\u754c\u300d\u3092\u76f4\u63a5\u7684\u306b\u89e3\u6c7a\u3057\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u5f93\u6765\u306eWeb\u4f53\u9a13\u3067\u306f\u3001\u9867\u5ba2\u306f\u300c\u8cc7\u6599\u8acb\u6c42\u300d\u30dc\u30bf\u30f3\u3092\u62bc\u3057\u3001\u5225\u30da\u30fc\u30b8\u306b\u9077\u79fb\u3057\u3001\u7169\u96d1\u306a\u30d5\u30a9\u30fc\u30e0\u306b\u5165\u529b\u3057\u3001\u9001\u4fe1\u5f8c\u306b\u30e1\u30fc\u30eb\u30dc\u30c3\u30af\u30b9\u3092\u78ba\u8a8d\u3057\u3001\u3088\u3046\u3084\u304fPDF\u3092\u958b\u304f\u3001\u3068\u3044\u3046\u591a\u304f\u306e\u30b9\u30c6\u30c3\u30d7\u3092\u8e0f\u3080\u5fc5\u8981\u304c\u3042\u308a\u307e\u3057\u305f\u3002\u300cHana\u300d\u306f\u3001\u3053\u306e\u9867\u5ba2\u304c\u96e2\u8131\u3057\u304c\u3061\u3060\u3063\u305f\u30dc\u30c8\u30eb\u30cd\u30c3\u30af\u3092AI\u306e\u529b\u3067\u5b8c\u5168\u306b\u89e3\u6d88\u3057\u307e\u3059<\/span><span style=\"font-weight: 400;\">\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u300cHana\u300d\u304c\u5c0e\u5165\u3055\u308c\u305fWeb\u30b5\u30a4\u30c8\u3067\u306f\u3001\u9867\u5ba2\u306fAI\u3068\u306e\u5bfe\u8a71\u306e\u4e2d\u3067\u3001<\/span><b>\u30da\u30fc\u30b8\u9077\u79fb\u3059\u308b\u3053\u3068\u306a\u304f\u3001\u305d\u306e\u5834\u3067<\/b><span style=\"font-weight: 400;\">\u8cc7\u6599\u3092\u95b2\u89a7\u3057\u3001\u8208\u5473\u304c\u9ad8\u307e\u3063\u305f\u30bf\u30a4\u30df\u30f3\u30b0\u3067\u3001\u305d\u306e\u307e\u307e\u30c1\u30e3\u30c3\u30c8\u753b\u9762\u4e0a\u3067\u30d5\u30a9\u30fc\u30e0\u5165\u529b\u3084\u30a2\u30dd\u30a4\u30f3\u30c8\u306e\u65e5\u7a0b\u8abf\u6574\u307e\u3067\u3092\u30b7\u30fc\u30e0\u30ec\u30b9\u306b\u5b8c\u7d50\u3055\u305b\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059<\/span><span style=\"font-weight: 400;\">\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u3053\u306e\u300c\u96e2\u8131\u30dd\u30a4\u30f3\u30c8\u306e\u5fb9\u5e95\u7684\u306a\u6392\u9664\u300d\u306b\u3088\u308a\u3001\u9867\u5ba2\u4f53\u9a13\u306f\u5287\u7684\u306b\u5411\u4e0a\u3057\u307e\u3059\u3002\u5b9f\u969b\u306b\u3001Mazrica Engage\u306e\u5c0e\u5165\u4f01\u696d\u3067\u306f\u3001\u5f93\u6765\u306eWeb\u30b5\u30a4\u30c8\u3068\u6bd4\u8f03\u3057\u3066\u30ea\u30fc\u30c9\u5275\u51fa\u6570\u3092<\/span><b>1.8\u500d<\/b><span style=\"font-weight: 400;\">\u306b\u5897\u52a0\u3055\u305b\u305f\u5b9f\u7e3e\u304c\u5831\u544a\u3055\u308c\u3066\u3044\u307e\u3059<\/span><span style=\"font-weight: 400;\">\u3002<\/span><\/p>\n<h3><b>\u30e1\u30fc\u30eb\u4f5c\u6210\u62c5\u5f53\u300cFumi\u300d\uff1a\u300cHana\u300d\u306e\u5bfe\u8a71\u30ed\u30b0\u3067\u201c\u5b8c\u5168\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u201d\u3092\u5b9f\u73fe<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">\u300c\u30a8\u30fc\u30b8\u30a7\u30f3\u30c6\u30a3\u30c3\u30af\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u300d\u306e\u771f\u9ac4\u306f\u3001\u5358\u4e00\u306eAI\u304c\u512a\u79c0\u3067\u3042\u308b\u3053\u3068\u4ee5\u4e0a\u306b\u3001AI\u540c\u58eb\u304c\u300c\u9023\u643a\u300d\u3059\u308b\u3053\u3068\u306b\u3042\u308a\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Web\u63a5\u5ba2\u62c5\u5f53\u300cHana\u300d\u304cWeb\u30b5\u30a4\u30c8\u3067\u53ce\u96c6\u3057\u305f\u9867\u5ba2\u306e\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306a\u95a2\u5fc3\u30c7\u30fc\u30bf\u2014\u5177\u4f53\u7684\u306b\u306f\u3001\u300c\u3007\u3007\u6a5f\u80fd\u306e\u4fa1\u683c\u3092\u77e5\u308a\u305f\u3044\u300d\u3068\u3044\u3063\u305f\u751f\u3005\u3057\u3044<\/span><b>\u5bfe\u8a71\u30ed\u30b0<\/b><span style=\"font-weight: 400;\">\u3084\u3001\u95b2\u89a7\u3057\u305f<\/span><b>\u8cc7\u6599\u30c7\u30fc\u30bf<\/b><span style=\"font-weight: 400;\">\u2014\u3092\u3001\u30e1\u30fc\u30eb\u4f5c\u6210\u62c5\u5f53AI\u300cFumi\u300d\u304c\u5373\u5ea7\u306b\u5171\u6709\u3057\u3001\u6d3b\u7528\u3057\u307e\u3059<\/span><span style=\"font-weight: 400;\">\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u300cFumi\u300d\u306f\u3001\u3053\u308c\u3089\u306e\u300cHana\u300d\u304b\u3089\u53d7\u3051\u53d6\u3063\u305f\u4e00\u6b21\u30c7\u30fc\u30bf\u3092\u57fa\u306b\u3001\u9867\u5ba2\u4e00\u4eba\u3072\u3068\u308a\u306e\u5177\u4f53\u7684\u306a\u8ab2\u984c\u3084\u95a2\u5fc3\u4e8b\u306b\u6700\u9069\u5316\u3055\u308c\u305f\u3001\u5b8c\u5168\u306b\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u55b6\u696d\u30e1\u30fc\u30eb\u3092\u81ea\u52d5\u3067\u751f\u6210\u3057\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u3053\u308c\u306f\u3001\u5f93\u6765\u306e\u753b\u4e00\u7684\u306a\u30c6\u30f3\u30d7\u30ec\u30fc\u30c8\u30e1\u30fc\u30eb\u3068\u306f\u5168\u304f\u7570\u306a\u308a\u3001\u9867\u5ba2\u306e\u300c\u4eca\u3001\u77e5\u308a\u305f\u3044\u3053\u3068\u300d\u306b\u30d4\u30f3\u30dd\u30a4\u30f3\u30c8\u3067\u5fdc\u3048\u308b\u30a2\u30d7\u30ed\u30fc\u30c1\u3067\u3059\u3002\u3053\u306e\u30e1\u30ab\u30cb\u30ba\u30e0\u306b\u3088\u308a\u3001\u55b6\u696d\u62c5\u5f53\u8005\u306e\u30b9\u30ad\u30eb\u3084\u7d4c\u9a13\u306b\u4f9d\u5b58\u3057\u306a\u3044\u9ad8\u54c1\u8cea\u306a\u30a2\u30d7\u30ed\u30fc\u30c1\uff08<\/span><b>\u8cea<\/b><span style=\"font-weight: 400;\">\uff09\u3092\u3001\u30dc\u30bf\u30f3\u4e00\u3064\u3067\u5927\u91cf\u306b\u5b9f\u884c\uff08<\/span><b>\u91cf<\/b><span style=\"font-weight: 400;\">\uff09\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u3001\u55b6\u696d\u6d3b\u52d5\u306b\u304a\u3051\u308b\u300c\u91cf\u3068\u8cea\u300d\u306e\u4e8c\u5f8b\u80cc\u53cd\u3092\u89e3\u6d88\u3057\u307e\u3059 \u3002<\/span><\/p>\n<h3><b>\u53cc\u65b9\u5411\u30c7\u30fc\u30bf\u9023\u643a\uff1aSFA\/CRM\u304c\u201c\u771f\u306e\u9867\u5ba2\u30c7\u30fc\u30bf\u30d9\u30fc\u30b9\u201d\u306b\u306a\u308b<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">\u305d\u3057\u3066\u3001Mazrica Engaget\u304c\u5f93\u6765\u306eAI\u3068\u4e00\u7dda\u3092\u753b\u3059\u6700\u5927\u306e\u7406\u7531\u304c\u3001\u300c\u30c7\u30fc\u30bf\u306e\u5206\u65ad\u300d\u554f\u984c\u3092\u300c<\/span><b>\u53cc\u65b9\u5411\u9023\u643a<\/b><span style=\"font-weight: 400;\">\u300d\u306b\u3088\u3063\u3066\u89e3\u6c7a\u3059\u308b\u70b9\u306b\u3042\u308a\u307e\u3059\u3002Mazrica Engage\u306f\u3001\u55b6\u696d\u30fb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306e\u73fe\u5834\u306b\u300c<\/span><b>\u30c7\u30fc\u30bf\u5faa\u74b0\u69cb\u9020<\/b><span style=\"font-weight: 400;\">\u300d\u3092\u69cb\u7bc9\u3057\u307e\u3059\u3002<\/span><\/p>\n<p><b>1) AI \u2192 SFA\/CRM \uff08\u30c7\u30fc\u30bf\u84c4\u7a4d\uff09<\/b><\/p>\n<p><span style=\"font-weight: 400;\">\u307e\u305a\u3001\u300cHana\u300d\u304c\u9867\u5ba2\u3068\u306e\u5bfe\u8a71\u3067\u7372\u5f97\u3057\u305f\u3059\u3079\u3066\u306e\u30c7\u30fc\u30bf\uff08\u5bfe\u8a71\u30ed\u30b0\u3001\u95b2\u89a7\u8cc7\u6599\u3001\u95a2\u5fc3\u4e8b\u9805\uff09\u306f\u3001\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067Salesforce\u3001HubSpot\u3001\u3042\u308b\u3044\u306f\u30de\u30c4\u30ea\u30ab\u304c\u63d0\u4f9b\u3059\u308bMazrica Sales\u3068\u3044\u3063\u305fSFA\/CRM\u306b\u81ea\u52d5\u3067\u84c4\u7a4d\u3055\u308c\u307e\u3059\u3002<\/span><\/p>\n<p><b>2) SFA\/CRM \u2192 AI \uff08\u30c7\u30fc\u30bf\u6d3b\u7528\uff09<\/b><\/p>\n<p><span style=\"font-weight: 400;\">\u6b21\u306b\u3001AI\u81ea\u8eab\u304cSFA\/CRM\u4e0a\u306b\u84c4\u7a4d\u3055\u308c\u305f\u65e2\u5b58\u306e\u9867\u5ba2\u60c5\u5831\uff08\u793e\u540d\u3001\u90e8\u7f72\u3001\u5f79\u8077\u3001\u904e\u53bb\u306e\u5546\u8ac7\u5c65\u6b74\u306a\u3069\uff09\u3092\u9023\u643a\u30fb\u53c2\u7167\u3057\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u3053\u306e\u300c\u53cc\u65b9\u5411\u9023\u643a\u300d\u304c\u3082\u305f\u3089\u3059\u4fa1\u5024\u306f\u8a08\u308a\u77e5\u308c\u307e\u305b\u3093\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u7b2c\u4e00\u306b\u3001\u55b6\u696d\u62c5\u5f53\u8005\u306f\u3001SFA\/CRM\u306e\u753b\u9762\u3092\u898b\u308b\u3060\u3051\u3067\u3001\u682a\u5f0f\u4f1a\u793eIVRy\u306e\u62c5\u5f53\u8005\u304c\u307e\u3055\u306b\u6c42\u3081\u3066\u3044\u305f\u300c\u5ba2\u89b3\u7684\u30c7\u30fc\u30bf\u300d\u306b\u57fa\u3065\u304d\u3001\u4eca\u307e\u3055\u306bWeb\u30b5\u30a4\u30c8\u3067\u60c5\u5831\u53ce\u96c6\u3057\u3066\u3044\u308b\u6700\u3082\u71b1\u91cf\u306e\u9ad8\u3044\u9867\u5ba2\u304c\u8ab0\u306a\u306e\u304b\u3092\u5373\u5ea7\u306b\u7279\u5b9a\u3057\u3001\u305d\u306e\u9867\u5ba2\u306e\u95a2\u5fc3\u4e8b\u3092\u6b63\u78ba\u306b\u628a\u63e1\u3057\u305f\u4e0a\u3067\u3001\u5373\u6642\u30a2\u30d7\u30ed\u30fc\u30c1\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u7b2c\u4e8c\u306b\u3001\u300cHana\u300d\u306f\u3001Web\u30b5\u30a4\u30c8\u3092\u518d\u8a2a\u3057\u305f\u9867\u5ba2\u304c\u540d\u4e57\u308b\u524d\u304b\u3089SFA\/CRM\u306e\u30c7\u30fc\u30bf\u3092\u53c2\u7167\u3057\u3001\u300c\u3007\u3007\u682a\u5f0f\u4f1a\u793e\u306e\u25b3\u25b3\u69d8\u3001\u5148\u65e5\u306f\u304a\u6253\u3061\u5408\u308f\u305b\u3042\u308a\u304c\u3068\u3046\u3054\u3056\u3044\u307e\u3057\u305f\u3002\u672c\u65e5\u306f\u25a1\u25a1\u306e\u8cc7\u6599\u306b\u3064\u3044\u3066\u3054\u89a7\u306b\u306a\u308a\u307e\u3059\u304b\uff1f\u300d\u3068\u3044\u3063\u305f\u3001\u65e2\u5b58\u9867\u5ba2\u5411\u3051\u306e\u9ad8\u5ea6\u306a\u63a5\u5ba2\u3092\u81ea\u5f8b\u7684\u306b\u884c\u3046\u3053\u3068\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u3053\u308c\u306f\u3082\u306f\u3084\u3001\u5358\u306a\u308b\u300c\u9867\u5ba2\u5bfe\u5fdc\u300d\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002AI\u304cSFA\/CRM\u3068\u4e00\u4f53\u3068\u306a\u308a\u3001\u9867\u5ba2\u4e00\u4eba\u3072\u3068\u308a\u306e\u6587\u8108\u3092\u7406\u89e3\u3057\u3066\u6700\u9069\u306a\u4f53\u9a13\u3092\u63d0\u4f9b\u3059\u308b\u3001\u300c<\/span><b>\u9867\u5ba2\u4f53\u9a13\uff08CX\uff09\u306e\u8a2d\u8a08<\/b><span style=\"font-weight: 400;\">\u300d\u305d\u306e\u3082\u306e\u306a\u306e\u3067\u3059\u3002<\/span><\/p>\n<h2><b>\u3010\u5c0e\u5165\u4e8b\u4f8b\u3011Mazrica Engage\u306fBtoB\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3092\u3069\u3046\u5909\u9769\u3057\u305f\u304b<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">AI\u5c0e\u5165\u306e\u4e00\u822c\u7684\u306a\u4e8b\u4f8b\u3092\u7d39\u4ecb\u3057\u307e\u3057\u305f\u304c\u3001\u672c\u7ae0\u3067\u306fMazrica Engage\u304c\u3001B2B\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u7279\u6709\u306e\u8ab2\u984c\uff08CVR\u306e\u9650\u754c\u3001\u30c7\u30fc\u30bf\u306e\u5206\u65ad\uff09\u3092\u3044\u304b\u306b\u3057\u3066\u89e3\u6c7a\u3057\u305f\u304b\u3092\u3001\u5177\u4f53\u7684\u306a\u5c0e\u5165\u4f01\u696d\u306e\u30b9\u30c8\u30fc\u30ea\u30fc\u3092\u901a\u3058\u3066\u8a73\u8ff0\u3057\u307e\u3059\u3002<\/span><\/p>\n<h3><b>\u4e8b\u4f8b1\uff1a\u682a\u5f0f\u4f1a\u793eIVRy\u69d8\u300c\u591a\u69d8\u306a\u30ea\u30fc\u30c9\u306e\u201c\u8cea\u201d\u3092\u898b\u6975\u3081\u3001\u55b6\u696d\u52b9\u7387\u3092\u6700\u5927\u5316\u300d<\/b><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u8ab2\u984c\uff08\u518d\u63b2\uff09\uff1a<\/b><span style=\"font-weight: 400;\"> \u5bfe\u8a71\u578b\u97f3\u58f0AI SaaS\u300c\u30a2\u30a4\u30d6\u30ea\u30fc\u300d\u306eWeb\u30b5\u30a4\u30c8\u304b\u3089\u6708\u6570\u5343\u4ef6\u306e\u30ea\u30fc\u30c9\u304c\u6765\u308b\u3082\u306e\u306e\u3001\u305d\u306e\u8cea\u306f\u300c\u6f5c\u5728\u5c64\u304b\u3089\u9855\u5728\u5c64\u307e\u3067\u300d\u7389\u77f3\u6df7\u4ea4\u3067\u3057\u305f\u3002\u30a4\u30f3\u30b5\u30a4\u30c9\u30bb\u30fc\u30eb\u30b9\u90e8\u9580\u306f\u3001\u4eba\u54e1\u304c\u9650\u3089\u308c\u308b\u4e2d\u3067\u3001\u3069\u306e\u30a2\u30d7\u30ed\u30fc\u30c1\u3092\u512a\u5148\u3059\u3079\u304d\u304b\u5224\u65ad\u3059\u308b\u300c\u5ba2\u89b3\u7684\u30c7\u30fc\u30bf\u300d\u3092\u6301\u305f\u305a\u3001\u753b\u4e00\u7684\u306a\u30a2\u30d7\u30ed\u30fc\u30c1\u306b\u7559\u307e\u3063\u3066\u3044\u307e\u3057\u305f\u3002<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u89e3\u6c7a\uff08Mazrica Enagage\u306e\u6d3b\u7528\uff09\uff1a<\/b><\/li>\n<\/ul>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">\u307e\u305a\u3001AI Web\u63a5\u5ba2\u62c5\u5f53\u300cHana\u300d\u304c\u3001Web\u30b5\u30a4\u30c8\u8a2a\u554f\u8005\u306e\u4e00\u6b21\u5bfe\u5fdc\u3092\u884c\u3044\u307e\u3059\u3002\u300cHana\u300d\u306f\u8a2a\u554f\u8005\u3068\u306e\u81ea\u7136\u306a\u5bfe\u8a71\u3092\u901a\u3058\u3066\u30cb\u30fc\u30ba\u3092\u30d2\u30a2\u30ea\u30f3\u30b0\u3057\u3001\u305d\u306e\u9867\u5ba2\u304c\u300c\u60c5\u5831\u53ce\u96c6\u6bb5\u968e\u300d\u306a\u306e\u304b\u300c\u5177\u4f53\u7684\u306a\u5c0e\u5165\u691c\u8a0e\u6bb5\u968e\u300d\u306a\u306e\u304b\u3092\u81ea\u5f8b\u7684\u306b\u5224\u65ad\u3057\u307e\u3059 \u3002<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">\u6b21\u306b\u3001\u305d\u306e\u5bfe\u8a71\u30ed\u30b0\uff08\u9867\u5ba2\u304c\u4f55\u306b\u60a9\u307f\u3001\u4f55\u3092\u8cea\u554f\u3057\u305f\u304b\u3068\u3044\u3046\u8cb4\u91cd\u306a\u30bc\u30ed\u30d1\u30fc\u30c6\u30a3\u30c7\u30fc\u30bf\uff09\u3068AI\u306e\u5224\u65ad\u7d50\u679c\u3092\u3001\u5373\u5ea7\u306bSFA\/CRM\u306b\u81ea\u52d5\u9023\u643a\u3055\u305b\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ol>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u6210\u679c\uff1a<\/b><span style=\"font-weight: 400;\"> \u3053\u306e\u4ed5\u7d44\u307f\u306b\u3088\u308a\u3001\u30a4\u30f3\u30b5\u30a4\u30c9\u30bb\u30fc\u30eb\u30b9\u90e8\u9580\u306f\u3001SFA\/CRM\u306e\u753b\u9762\u3092\u898b\u308b\u3060\u3051\u3067\u300c\u4eca\u3001\u6700\u3082\u30a2\u30d7\u30ed\u30fc\u30c1\u3059\u3079\u304d\u71b1\u3044\u9867\u5ba2\u300d\u304c\u8ab0\u306a\u306e\u304b\u3092\u5373\u5ea7\u306b\u628a\u63e1\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u7d50\u679c\u3001\u9867\u5ba2\u4e00\u4eba\u3072\u3068\u308a\u306b\u6700\u9069\u5316\u3055\u308c\u305fWeb\u63a5\u5ba2\uff08Hana\u306b\u3088\u308b\u81ea\u52d5\u5bfe\u5fdc\uff09\u3068\u3001\u30c7\u30fc\u30bf\u306b\u57fa\u3065\u304d\u512a\u5148\u9806\u4f4d\u4ed8\u3051\u3055\u308c\u305f\u52b9\u7387\u7684\u306a\u55b6\u696d\u6d3b\u52d5\uff08\u30a4\u30f3\u30b5\u30a4\u30c9\u30bb\u30fc\u30eb\u30b9\u306b\u3088\u308b\u6709\u4eba\u5bfe\u5fdc\uff09\u306e\u4e21\u7acb\u3092\u5b9f\u73fe\u3002\u300c\u30a8\u30fc\u30b8\u30a7\u30f3\u30c6\u30a3\u30c3\u30af\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u300d\u306e\u5b9f\u8df5\u306b\u6210\u529f\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<h3><b>\u4e8b\u4f8b2\uff1a\u30ca\u30a4\u30eb\u682a\u5f0f\u4f1a\u793e\u69d8\u300cMA\u306e\u201c\u56fa\u5b9a\u30b7\u30ca\u30ea\u30aa\u201d\u306e\u9650\u754c\u3092AI\u3067\u7a81\u7834\u300d<\/b><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u8ab2\u984c\uff1a<\/b><span style=\"font-weight: 400;\"> Web\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306e\u30d7\u30ed\u30d5\u30a7\u30c3\u30b7\u30e7\u30ca\u30eb\u3067\u3042\u308b\u30ca\u30a4\u30eb\u682a\u5f0f\u4f1a\u793e\u69d8\u81ea\u8eab\u3082\u3001\u5f93\u6765\u306eMA\uff08\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30aa\u30fc\u30c8\u30e1\u30fc\u30b7\u30e7\u30f3\uff09\u304c\u6301\u3064\u300c\u56fa\u5b9a\u30b7\u30ca\u30ea\u30aa\u300d\u306e\u9650\u754c\u306b\u76f4\u9762\u3057\u3066\u3044\u307e\u3057\u305f\u3002\u4f01\u696d\u5074\u304c\u8a2d\u5b9a\u3057\u305f\u30b7\u30ca\u30ea\u30aa\u3067\u306f\u3001\u9867\u5ba2\u306e\u591a\u69d8\u306a\u72b6\u614b\u3084\u8907\u96d1\u306a\u30cb\u30fc\u30ba\u306b\u67d4\u8edf\u306b\u5bfe\u5fdc\u3067\u304d\u305a\u3001\u53d6\u308a\u3053\u307c\u3057\uff08\u6a5f\u4f1a\u640d\u5931\uff09\u304c\u767a\u751f\u3057\u3066\u3044\u305f\u306e\u3067\u3059\u3002<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u89e3\u6c7a\uff08Mazrica Engage\u306e\u6d3b\u7528\uff09\uff1a<\/b><span style=\"font-weight: 400;\"> \u5f93\u6765\u306eMA\u306e\u56fa\u5b9a\u30b7\u30ca\u30ea\u30aa\u306b\u4ee3\u308f\u308a\u3001AI Web\u63a5\u5ba2\u62c5\u5f53\u300cHana\u300d\u3092\u5c0e\u5165\u3002\u300cHana\u300d\u306f\u3042\u3089\u304b\u3058\u3081\u5b9a\u3081\u3089\u308c\u305f\u30b7\u30ca\u30ea\u30aa\u306b\u7e1b\u3089\u308c\u308b\u3053\u3068\u306a\u304f\u3001\u9867\u5ba2\u306e\u72b6\u614b\u3084\u8cea\u554f\u306b\u5fdc\u3058\u3066\u3001\u305d\u306e\u5834\u3067\u67d4\u8edf\u306b\u5bfe\u8a71\u3092\u5c55\u958b\u3057\u307e\u3059\u3002\u9867\u5ba2\u306e\u95a2\u5fc3\u306b\u5408\u308f\u305b\u3066\u6700\u9069\u306a\u30b3\u30f3\u30c6\u30f3\u30c4\u3092AI\u304c\u5224\u65ad\u3057\u3066\u63d0\u793a\u3057\u3001\u81ea\u7136\u306a\u6d41\u308c\u3067\u30b3\u30f3\u30d0\u30fc\u30b8\u30e7\u30f3\uff08\u8cc7\u6599\u8acb\u6c42\u3084\u554f\u3044\u5408\u308f\u305b\uff09\u3078\u3068\u8a98\u5c0e\u3057\u307e\u3057\u305f <\/span><span style=\"font-weight: 400;\">21<\/span><span style=\"font-weight: 400;\">\u3002<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>\u6210\u679c\uff1a<\/b><span style=\"font-weight: 400;\"> MA\u3067\u306f\u5bfe\u5fdc\u3057\u304d\u308c\u306a\u304b\u3063\u305f\u3067\u3042\u308d\u3046\u300c\u30b7\u30ca\u30ea\u30aa\u5916\u300d\u306e\u591a\u69d8\u306a\u6f5c\u5728\u9867\u5ba2\u3092\u3001AI\u306e\u67d4\u8edf\u306a\u5bfe\u8a71\u306b\u3088\u3063\u3066\u7372\u5f97\u3059\u308b\u3053\u3068\u306b\u6210\u529f\u3002\u56fa\u5b9a\u30b7\u30ca\u30ea\u30aa\u3068\u3044\u3046\u67a0\u7d44\u307f\u305d\u306e\u3082\u306e\u3092\u3001AI\u306e\u81ea\u5f8b\u7684\u306a\u5224\u65ad\u529b\u3067\u7a81\u7834\u3057\u307e\u3057\u305f\u3002<\/span><\/li>\n<\/ul>\n<h2><b>\u5931\u6557\u3057\u306a\u3044\u300c\u9867\u5ba2\u5bfe\u5fdcAI\u300d\u306e\u9078\u5b9a\u30dd\u30a4\u30f3\u30c8\u3068\u672a\u6765\u5c55\u671b<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">\u672c\u8a18\u4e8b\u3092\u901a\u3058\u3066\u3001\u9867\u5ba2\u5bfe\u5fdcAI\u306e\u9032\u5316\u306e\u7cfb\u8b5c\u3068\u3001\u305d\u306e\u6700\u5148\u7aef\u304c\u3082\u305f\u3089\u3059\u5909\u9769\u3092\u3054\u7406\u89e3\u3044\u305f\u3060\u3051\u305f\u304b\u3068\u601d\u3044\u307e\u3059\u3002\u6700\u5f8c\u306b\u3001\u3053\u308c\u304b\u3089AI\u5c0e\u5165\u3092\u691c\u8a0e\u3059\u308b\u4f01\u696d\u304c\u5931\u6557\u3057\u306a\u3044\u305f\u3081\u306e\u300c\u9078\u5b9a\u57fa\u6e96\u300d\u3068\u3001AI\u3068\u4eba\u9593\u304c\u63cf\u304f\u3079\u304d\u300c\u672a\u6765\u306e\u5354\u50cd\u30e2\u30c7\u30eb\u300d\u306b\u3064\u3044\u3066\u63d0\u8a00\u3057\u307e\u3059\u3002<\/span><\/p>\n<h3><b>2026\u5e74\u4ee5\u964d\u306eAI\u9078\u5b9a\u57fa\u6e96<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">2026\u5e74\u4ee5\u964d\u3001\u9867\u5ba2\u5bfe\u5fdcAI\u3092\u9078\u5b9a\u3059\u308b\u57fa\u6e96\u306f\u3001\u5f93\u6765\u306e\u300c\u30b3\u30b9\u30c8\u524a\u6e1b\u52b9\u679c\u300d\u304b\u3089\u5927\u304d\u304f\u5909\u308f\u308a\u307e\u3057\u305f\u3002\u4ee5\u4e0b\u306e3\u3064\u306e\u30dd\u30a4\u30f3\u30c8\u3067\u8a55\u4fa1\u3059\u308b\u3053\u3068\u304c\u4e0d\u53ef\u6b20\u3067\u3059\u3002<\/span><\/p>\n<h4><b>\u30dd\u30a4\u30f3\u30c81\uff1a\u5358\u306a\u308b\u300c\u304a\u554f\u5408\u305b\u5bfe\u5fdc\u300d\u304b\u3001\u300c\u55b6\u696d\u30fb\u30ea\u30fc\u30c9\u5275\u51fa\u300d\u307e\u3067\u62c5\u3046\u304b\u3002<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">\u5c0e\u5165\u306e\u76ee\u7684\u304c\u3001\u65e2\u5b58\u306e\u554f\u3044\u5408\u308f\u305b\u5bfe\u5fdc\u306e\u30b3\u30b9\u30c8\u524a\u6e1b\u3060\u3051\u306a\u306e\u304b\u3001\u305d\u308c\u3068\u3082Web\u30b5\u30a4\u30c8\u304b\u3089\u306e\u58f2\u4e0a\u5275\u51fa\uff08CVR\u5411\u4e0a\uff09\u307e\u3067\u6c42\u3081\u308b\u306e\u304b\u3092\u660e\u78ba\u306b\u3059\u3079\u304d\u3067\u3059\u3002\u5f8c\u8005\u3092\u76ee\u7684\u3068\u3059\u308b\u306a\u3089\u3070\u3001AI\u304c\u5358\u306b\u56de\u7b54\u3092\u8fd4\u3059\u3060\u3051\u3067\u306a\u304f\u3001\u300cHana\u300d\u306e\u3088\u3046\u306b\u30da\u30fc\u30b8\u9077\u79fb\u3084\u30d5\u30a9\u30fc\u30e0\u5165\u529b\u3092\u6392\u9664\u3057\u3001\u30b7\u30fc\u30e0\u30ec\u30b9\u306a\u9867\u5ba2\u4f53\u9a13\u3067\u30ea\u30fc\u30c9\u5275\u51fa\u307e\u3067\u3092\u5b8c\u7d50\u3067\u304d\u308b\u304b\u304c\u6c7a\u5b9a\u7684\u306a\u9375\u3068\u306a\u308a\u307e\u3059\u3002<\/span><\/p>\n<h4><b>\u30dd\u30a4\u30f3\u30c82\uff1aSFA\/CRM\u3068\u30b7\u30fc\u30e0\u30ec\u30b9\u306b\u300c\u53cc\u65b9\u5411\u300d\u9023\u643a\u3067\u304d\u308b\u304b\u3002<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">\u5c0e\u5165\u3059\u308bAI\u304c\u3001\u55b6\u696d\u90e8\u9580\u304b\u3089\u5207\u308a\u96e2\u3055\u308c\u305f\u300c\u30c7\u30fc\u30bf\u306e\u5b64\u5cf6\u300d\u306b\u306a\u3063\u3066\u3044\u306a\u3044\u3067\u3057\u3087\u3046\u304b\uff1f AI\u304c\u53ce\u96c6\u3057\u305f\u8cb4\u91cd\u306a\u5bfe\u8a71\u30c7\u30fc\u30bf\u3092\u55b6\u696d\u90e8\u9580\u304c\u6d3b\u7528\u3067\u304d\uff08AI\u2192SFA\uff09\u3001\u304b\u3064\u55b6\u696d\u90e8\u9580\u304c\u6301\u3064\u65e2\u5b58\u306e\u9867\u5ba2\u30c7\u30fc\u30bf\u3092AI\u304c\u6d3b\u7528\u3067\u304d\u308b\uff08SFA\u2192AI\uff09\u3068\u3044\u3046\u300c\u53cc\u65b9\u5411\u9023\u643a\u300d 32 \u306f\u3001\u3082\u306f\u3084\u30aa\u30d7\u30b7\u30e7\u30f3\u3067\u306f\u306a\u304f\u5fc5\u9808\u6761\u4ef6\u3067\u3059\u3002\u3053\u306e\u9023\u643a\u304c\u306a\u3051\u308c\u3070\u3001AI\u306f\u518d\u3073\u300c\u5206\u65ad\u3055\u308c\u305f\u300d\u9867\u5ba2\u4f53\u9a13\u3092\u751f\u307f\u51fa\u3059\u539f\u56e0\u3068\u306a\u308a\u307e\u3059\u3002<\/span><\/p>\n<h4><b>\u30dd\u30a4\u30f3\u30c83\uff1a\u81ea\u793e\u306e\u30ca\u30ec\u30c3\u30b8\u3092\u5b89\u5168\u306b\u5b66\u7fd2\u3057\u3001\u81ea\u5f8b\u7684\u306b\u7a3c\u50cd\u3067\u304d\u308b\u304b\u3002<\/b><\/h4>\n<p><span style=\"font-weight: 400;\">AI\u306e\u77e5\u6027\u306f\u3001\u5b66\u7fd2\u3059\u308b\u30c7\u30fc\u30bf\u306e\u8cea\u306b\u4f9d\u5b58\u3057\u307e\u3059\u3002\u81ea\u793e\u306e\u55b6\u696d\u8cc7\u6599\u3001\u63d0\u6848\u8cc7\u6599\u3001\u904e\u53bb\u306e\u4ed5\u69d8\u66f8\u3068\u3044\u3063\u305f\u72ec\u81ea\u306e\u30b3\u30f3\u30c6\u30f3\u30c4\u3092AI\u306b\u5b89\u5168\u306b\u5b66\u7fd2\u3055\u305b\u300124\u6642\u9593365\u65e5\u3001\u81ea\u793e\u306e\u300c\u30a8\u30ad\u30b9\u30d1\u30fc\u30c8\u300d\u3068\u3057\u3066\u81ea\u5f8b\u7684\u306b\u56de\u7b54\u3067\u304d\u308b\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3092\u69cb\u7bc9\u3067\u304d\u308b\u304b\u3092\u78ba\u8a8d\u3059\u3079\u304d\u3067\u3059\u3002<\/span><\/p>\n<h3><b>\u672a\u6765\u5c55\u671b\uff1aAI\u3068\u4eba\u9593\u306e\u5354\u50cd\u30e2\u30c7\u30eb\uff08Human-in-the-Loop\uff09<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">AI\u306e\u9032\u5316\u306f\u6b62\u307e\u308a\u307e\u305b\u3093\u3002\u3057\u304b\u3057\u3001\u7a76\u6975\u7684\u306bAI\u304c\u4eba\u9593\u306e\u696d\u52d9\u3092100%\u4ee3\u66ff\u3059\u308b\u306e\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002AI\u306f\u300c\u4eba\u9593\u306e\u4ed5\u4e8b\u3092\u596a\u3046\u300d\u5b58\u5728\u3067\u306f\u306a\u304f\u3001\u300c\u4eba\u9593\u304c\u3088\u308a\u4eba\u9593\u3089\u3057\u3044\u4ed5\u4e8b\u306b\u96c6\u4e2d\u3059\u308b\u300d\u305f\u3081\u306e\u6700\u5f37\u306e\u30d1\u30fc\u30c8\u30ca\u30fc\u3068\u306a\u308a\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u305d\u306e\u7406\u60f3\u7684\u306a\u59ff\u304c\u3001\u300c<\/span><b>\u30d2\u30e5\u30fc\u30de\u30f3\u30fb\u30a4\u30f3\u30fb\u30b6\u30fb\u30eb\u30fc\u30d7\uff08Human-in-the-Loop\uff1aHITL\uff09<\/b><span style=\"font-weight: 400;\">\u300d\u3068\u547c\u3070\u308c\u308b\u5354\u50cd\u30e2\u30c7\u30eb\u3067\u3059 \u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u3053\u308c\u306f\u3001AI\u30b7\u30b9\u30c6\u30e0\u306e\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb\u5168\u4f53\uff08\u30c7\u30fc\u30bf\u306e\u53ce\u96c6\u304b\u3089\u904b\u7528\u76e3\u8996\u307e\u3067\uff09\u306b\u3001\u4eba\u9593\u306b\u3088\u308b\u610f\u601d\u6c7a\u5b9a\u3084\u5236\u5fa1\u3092\u6226\u7565\u7684\u306b\u7d44\u307f\u8fbc\u3080\u30a2\u30d7\u30ed\u30fc\u30c1\u3067\u3059 \u3002\u9867\u5ba2\u5bfe\u5fdc\u306e\u73fe\u5834\u306b\u304a\u3044\u3066\u306f\u3001\u30ec\u30d9\u30eb3\u306eAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\uff08Mazrica Engage\uff09\u304c\u81a8\u5927\u306a\u5b9a\u578b\u696d\u52d9\u3001\u30c7\u30fc\u30bf\u5206\u6790\u3001\u4e00\u6b21\u5bfe\u5fdc\u3092\u81ea\u5f8b\u7684\u306b\u5b9f\u884c\u3057\u3064\u3064\u3001AI\u306e\u5224\u65ad\u306e\u78ba\u4fe1\u5ea6\u304c\u4f4e\u3044\u5834\u5408\u3084\u3001\u8907\u96d1\u306a\u30af\u30ec\u30fc\u30e0\u5bfe\u5fdc\u3001\u3042\u308b\u3044\u306f\u6700\u7d42\u7684\u306a\u4fa1\u683c\u4ea4\u6e09\u3084\u30af\u30ed\u30fc\u30b8\u30f3\u30b0\u3068\u3044\u3063\u305f\u300c\u30a8\u30c3\u30b8\u30b1\u30fc\u30b9\u300d\u3084\u300c\u9ad8\u5ea6\u306a\u4eba\u9593\u7684\u5224\u65ad\u300d\u304c\u6c42\u3081\u3089\u308c\u308b\u5834\u9762\u3067\u3001\u30b7\u30fc\u30e0\u30ec\u30b9\u306b\u4eba\u9593\u306e\u62c5\u5f53\u8005\u306b\u5bfe\u5fdc\u3092\u5f15\u304d\u7d99\u304e\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">AI\uff08Mazrica Engage\uff09\u304c\u300c\u91cf\u300d\u3068\u300c\u901f\u5ea6\u300d\u3068\u300c\u6b63\u78ba\u6027\u300d\u3092\u62c5\u4fdd\u3057\u3001\u4eba\u9593\uff08\u55b6\u696d\u30fbCS\u62c5\u5f53\u8005\uff09\u306f\u3001AI\u304c\u53ce\u96c6\u30fb\u6574\u7406\u3057\u305f\u30c7\u30fc\u30bf\u3092\u57fa\u306b\u3001\u6700\u3082\u91cd\u8981\u304b\u3064\u4ed8\u52a0\u4fa1\u5024\u306e\u9ad8\u3044\u300c\u500b\u5225\u76f8\u8ac7\u300d\u300c\u6226\u7565\u7acb\u6848\u300d\u300c\u4fe1\u983c\u95a2\u4fc2\u306e\u69cb\u7bc9\u300d\u3068\u3044\u3063\u305f\u30b3\u30a2\u696d\u52d9\u306b\u96c6\u4e2d\u3059\u308b \u3002\u3053\u308c\u3053\u305d\u304c\u3001\u9867\u5ba2\u5bfe\u5fdcAI\u304c\u76ee\u6307\u3059\u6700\u7d42\u7684\u306a\u300c\u5354\u50cd\u30e2\u30c7\u30eb\u300d\u3067\u3059\u3002<\/span><\/p>\n<h2><b>\u9867\u5ba2\u5bfe\u5fdcAI\u306f\u300c\u30b3\u30b9\u30c8\u524a\u6e1b\u300d\u304b\u3089\u300c\u58f2\u4e0a\u5275\u51fa\u300d\u306e\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3078<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">\u672c\u8a18\u4e8b\u3067\u8a73\u7d30\u306b\u89e3\u8aac\u3057\u3066\u304d\u305f\u3088\u3046\u306b\u3001\u300c\u9867\u5ba2\u5bfe\u5fdcAI\u300d\u306e\u5f79\u5272\u306f\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u306b\u304a\u3051\u308b\u53d7\u52d5\u7684\u306a\u30b3\u30b9\u30c8\u524a\u6e1b\u304b\u3089\u3001\u55b6\u696d\u30fb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306b\u304a\u3051\u308b\u80fd\u52d5\u7684\u306a\u58f2\u4e0a\u5275\u51fa\u3078\u3068\u3001\u305d\u306e\u91cd\u5fc3\u3092\u5b8c\u5168\u306b\u30b7\u30d5\u30c8\u3057\u3066\u3044\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u3082\u306f\u3084\u3001AI\u306f\u30b5\u30dd\u30fc\u30c8\u90e8\u9580\u3060\u3051\u306e\u3082\u306e\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u5f93\u6765\u306e\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3084MA\u304c\u62b1\u3048\u3066\u3044\u305f\u300c\u56fa\u5b9a\u30b7\u30ca\u30ea\u30aa\u306e\u9650\u754c\u300d\u3084\u300cSFA\/CRM\u3068\u306e\u30c7\u30fc\u30bf\u306e\u5206\u65ad\u300d\u3068\u3044\u3063\u305f\u6839\u6df1\u3044\u8ab2\u984c\u306f\u3001Mazrica Engage\u306e\u3088\u3046\u306a\u300c\u81ea\u5f8b\u578bAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u300d\u306b\u3088\u3063\u3066\u89e3\u6c7a\u3055\u308c\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">AI\u304cWeb\u30b5\u30a4\u30c8\u306e\u63a5\u5ba2\u3092\u901a\u3058\u3066\u9867\u5ba2\u306e\u95a2\u5fc3\u4e8b\u3092\u6df1\u304f\u7406\u89e3\u3057\uff08Hana\uff09\u3001\u305d\u306e\u30c7\u30fc\u30bf\u3092\u57fa\u306b\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u30a2\u30d7\u30ed\u30fc\u30c1\u3092\u81ea\u52d5\u751f\u6210\u3057\uff08Fumi\uff09\u3001\u305d\u306e\u3059\u3079\u3066\u306e\u6d3b\u52d5\u5c65\u6b74\u304cSFA\/CRM\u306b\u84c4\u7a4d\u30fb\u5faa\u74b0\u3059\u308b\uff08\u53cc\u65b9\u5411\u9023\u643a\uff09\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u3053\u306e\u300c\u30a8\u30fc\u30b8\u30a7\u30f3\u30c6\u30a3\u30c3\u30af\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u300d\u306e\u5b9f\u8df5\u304c\u3001\u9867\u5ba2\u5bfe\u5fdc\uff08\u5b88\u308a\uff09\u3068\u30ea\u30fc\u30c9\u5275\u51fa\uff08\u653b\u3081\uff09\u3092\u4e21\u7acb\u3055\u305b\u3001\u4f01\u696d\u306e\u7af6\u4e89\u529b\u3092\u5909\u9769\u3059\u308b\u624b\u6bb5\u3067\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u672c\u8a18\u4e8b\u3067\u7d39\u4ecb\u3057\u305f\u6b21\u4e16\u4ee3AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u300cMazrica Engage\u300d\u306e\u8cc7\u6599\u306f\u3001\u4e0b\u8a18\u3088\u308a\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u53ef\u80fd\u3067\u3059\u3002<\/span><\/p>\n<p><b>\u3053\u306e\u8cc7\u6599\u8acb\u6c42\u306f\u3001AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u300eHana\u300f\u304c\u5b9f\u969b\u306b\u5bfe\u5fdc\u3057\u307e\u3059\u3002<\/b><\/p>\n<p><span style=\"font-weight: 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