{"id":473772,"date":"2025-03-04T09:34:51","date_gmt":"2025-03-04T00:34:51","guid":{"rendered":"https:\/\/product-senses.mazrica.com\/?post_type=senseslab&amp;p=473772"},"modified":"2025-03-04T09:34:51","modified_gmt":"2025-03-04T00:34:51","slug":"how-to-use-crm","status":"publish","type":"senseslab","link":"https:\/\/mazrica.com\/product\/senseslab\/sfa\/how-to-use-crm","title":{"rendered":"CRM\u306e\u4f7f\u3044\u65b9\u3068\u306f\uff1f\u5c0e\u5165\u524d\u306b\u3084\u308b\u3079\u304d\u3053\u3068\u3084\u5f97\u3089\u308c\u308b\u52b9\u679c\u3082\u7d39\u4ecb"},"content":{"rendered":"<p>CRM\u306f\u3001\u9867\u5ba2\u30c7\u30fc\u30bf\u3092\u4e00\u5143\u7ba1\u7406\u3057\u9867\u5ba2\u3068\u306e\u826f\u597d\u306a\u95a2\u4fc2\u69cb\u7bc9\u306b\u5f79\u7acb\u3066\u3089\u308c\u308b\u30c4\u30fc\u30eb\u3067\u3059\u3002<\/p>\n<p>\u3057\u304b\u3057\u3001CRM\u3092\u5c0e\u5165\u3057\u305f\u3082\u306e\u306e\u4f7f\u3044\u65b9\u304c\u308f\u304b\u3089\u305a\u306b\u3001\u671f\u5f85\u3057\u305f\u6210\u679c\u3092\u5f97\u3089\u308c\u3066\u3044\u306a\u3044\u4f01\u696d\u306f\u5c11\u306a\u304f\u3042\u308a\u307e\u305b\u3093\u3002<\/p>\n<p>\u672c\u8a18\u4e8b\u3067\u306f\u3001CRM\u306e\u5177\u4f53\u7684\u306a\u4f7f\u3044\u65b9\u3068\u3001\u5931\u6557\u3057\u3084\u3059\u3044\u4f7f\u3044\u65b9\u3092\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n<p>\u307e\u305f\u3001\u30b9\u30e0\u30fc\u30ba\u306b\u904b\u7528\u3059\u308b\u305f\u3081\u306b\u5c0e\u5165\u524d\u306b\u3084\u308b\u3079\u304d\u6e96\u5099\u3084\u904b\u7528\u306b\u3088\u3063\u3066\u5f97\u3089\u308c\u308b\u52b9\u679c\u3001\u4f7f\u3046\u969b\u306e\u6ce8\u610f\u70b9\u3082\u7d39\u4ecb\u3057\u307e\u3059\u306e\u3067\u3001\u81ea\u793e\u306b\u5408\u3063\u305f\u4f7f\u3044\u65b9\u3092\u304a\u63a2\u3057\u306e\u62c5\u5f53\u8005\u306e\u65b9\u306f\u53c2\u8003\u306b\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n<p><a 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href=\"https:\/\/product-senses.mazrica.com\/senseslab\/management\/marketing-and-sales-cooperation\">\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30fb\u55b6\u696d\u306e\u9023\u643a\u306e\u79d8\u8a23\u3068\u306f\uff1f\u30e1\u30ea\u30c3\u30c8\u30fb\u30c8\u30e9\u30d6\u30eb\u89e3\u6c7a\u7b56\u3092\u89e3\u8aac\uff01<\/a><\/p>\n<h3>\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u9ad8\u3081\u308b<\/h3>\n<p>\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u9ad8\u3081\u308b\u3053\u3068\u3082CRM\u306e\u4f7f\u3044\u65b9\u306e\u4e00\u3064\u3067\u3059\u3002<\/p>\n<p>CRM\u306b\u84c4\u7a4d\u3055\u308c\u305f\u30c7\u30fc\u30bf\u3092\u6d3b\u7528\u3057\u3066\u9867\u5ba2\u306e\u5c5e\u6027\u3084\u904e\u53bb\u306e\u884c\u52d5\u5c65\u6b74\u3001\u55dc\u597d\u3092\u628a\u63e1\u3057\u3066\u3001\u9867\u5ba2\u3054\u3068\u306b\u500b\u5225\u5316\u3055\u308c\u305f\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3067\u304d\u308b\u304b\u3089\u3067\u3059\u3002<\/p>\n<p>\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u9ad8\u3081\u308b\u306b\u306f\u3001\u9867\u5ba2\u304b\u3089\u306e\u554f\u3044\u5408\u308f\u305b\u3084\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u8fc5\u901f\u306b\u51e6\u7406\u3057\u3066\u3001\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u5f37\u5316\u3059\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<\/p>\n<p>\u307e\u305f\u3001\u554f\u3044\u5408\u308f\u305b\u3084\u30a2\u30f3\u30b1\u30fc\u30c8\u306a\u3069\u3067\u5f97\u3089\u308c\u305f\u9867\u5ba2\u306e\u58f0\u306b\u5fdc\u3048\u308b\u3053\u3068\u3067\u88fd\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306e\u6539\u5584\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n<p>CRM\u3092\u6d3b\u7528\u3057\u3066\u3053\u308c\u3089\u306e\u65bd\u7b56\u3092\u5b9f\u884c\u3059\u308c\u3070\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u5411\u4e0a\u3068\u9577\u671f\u7684\u306a\u9867\u5ba2\u95a2\u4fc2\u306e\u69cb\u7bc9\u306b\u3064\u306a\u304c\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n<p>\u9867\u5ba2\u6e80\u8db3\u5ea6\u306b\u3064\u3044\u3066\u306f\u3001\u6b21\u306e\u8a18\u4e8b\u3082\u53c2\u8003\u306b\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n<p>\u95a2\u9023\u8a18\u4e8b\uff1a<a href=\"https:\/\/product-senses.mazrica.com\/senseslab\/tips\/reason-for-maintaining-customer-satisfaction\">\u9867\u5ba2\u6e80\u8db3\u5ea6\uff08CS\uff09\u3068\u306f\uff1f\u5411\u4e0a\u306e\u30dd\u30a4\u30f3\u30c8\u30fb\u30c4\u30fc\u30eb7\u9078\u3068\u5177\u4f53\u4e8b\u4f8b<\/a><\/p>\n<h3>\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3092\u52b9\u7387\u5316\u3059\u308b<\/h3>\n<p>CRM\u306f\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3092\u52b9\u7387\u5316\u3059\u308b\u4f7f\u3044\u65b9\u3082\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\u84c4\u7a4d\u3055\u308c\u305f\u30c7\u30fc\u30bf\u3092\u6d3b\u7528\u3057\u3066\u5206\u6790\u3092\u884c\u3046\u3053\u3068\u3067\u30bf\u30fc\u30b2\u30c3\u30c8\u3092\u660e\u78ba\u306b\u3057\u3066\u3001\u9867\u5ba2\u3054\u3068\u306b\u8208\u5473\u95a2\u5fc3\u3084\u30cb\u30fc\u30ba\u306b\u3088\u3063\u3066\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u65bd\u7b56\u3092\u5c55\u958b\u3067\u304d\u308b\u304b\u3089\u3067\u3059\u3002<\/p>\n<p>\u307e\u305f\u3001\u8cfc\u8cb7\u30d1\u30bf\u30fc\u30f3\u3084\u9867\u5ba2\u306e\u884c\u52d5\u50be\u5411\u3092\u5206\u6790\u30fb\u628a\u63e1\u3059\u308c\u3070\u3001\u52b9\u679c\u7684\u306a\u8ca9\u4fc3\u6d3b\u52d5\u3092\u8a08\u753b\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\u3053\u306e\u3088\u3046\u306a\u4f7f\u3044\u65b9\u3092\u3059\u308b\u3053\u3068\u3067\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3092\u52b9\u7387\u5316\u3067\u304d\u308b\u3060\u3051\u3067\u306a\u304f\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u6226\u7565\u306e\u52b9\u679c\u304c\u5411\u4e0a\u3057\u3001\u7af6\u4e89\u529b\u306e\u3042\u308b\u5e02\u5834\u3067\u3082\u7af6\u4e89\u512a\u4f4d\u6027\u3092\u9ad8\u3081\u3066\u6210\u679c\u3092\u4e0a\u3052\u308b\u3053\u3068\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n<h2>CRM\u306e\u5931\u6557\u3057\u3084\u3059\u3044\u4f7f\u3044\u65b9<\/h2>\n<p>CRM\u306f\u4f7f\u3044\u65b9\u3092\u8aa4\u308c\u3070\u3001\u5341\u5206\u306a\u6210\u679c\u3092\u5f97\u3089\u308c\u306a\u304f\u306a\u308a\u307e\u3059\u3002<\/p>\n<p>\u3053\u3053\u3067\u306f\u4ee5\u4e0b\u306e\u901a\u308a\u3001CRM\u306e\u5931\u6557\u3057\u3084\u3059\u3044\u4f7f\u3044\u65b9\u3092\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n<div style=\"height: 12px;\"><span style=\"background: #91D8AC; padding: 6px 10px; border-radius: 5px; color: #ffffff; font-weight: bold; margin-left: 10px;\">CRM\u306e\u5931\u6557\u3057\u3084\u3059\u3044\u4f7f\u3044\u65b9<\/span><\/div>\n<div style=\"padding: 30px 15px 10px; border-radius: 5px; border: 2px solid #91D8AC;\">\n<ul>\n<li>\u5341\u5206\u306a\u9867\u5ba2\u6226\u7565\u3092\u63cf\u304b\u305a\u306b\u4f7f\u3063\u3066\u3057\u307e\u3046<\/li>\n<li>\u73fe\u5834\u3084\u62c5\u5f53\u8005\u306e\u58f0\u3092\u805e\u3044\u3066\u3044\u306a\u3044<\/li>\n<\/ul>\n<\/div>\n<h3>\u5341\u5206\u306a\u9867\u5ba2\u6226\u7565\u3092\u63cf\u304b\u305a\u306b\u4f7f\u3063\u3066\u3057\u307e\u3046<\/h3>\n<p>CRM\u306e\u4f7f\u3044\u65b9\u3067\u6ce8\u610f\u3057\u305f\u3044\u306e\u304c\u3001\u9867\u5ba2\u6226\u7565\u3092\u660e\u78ba\u306b\u305b\u305a\u306b\u904b\u7528\u3057\u3066\u3057\u307e\u3046\u3053\u3068\u3067\u3059\u3002<\/p>\n<p>\u3088\u304f\u3042\u308bCRM\u5c0e\u5165\u306e\u5931\u6557\u4f8b\u306f\u3001\u9867\u5ba2\u30c7\u30fc\u30bf\u3092\u5165\u529b\u3059\u308b\u3060\u3051\u306e\u30c7\u30fc\u30bf\u30d9\u30fc\u30b9\u306b\u3068\u3069\u307e\u3063\u3066\u3057\u307e\u3046\u30b1\u30fc\u30b9\u3067\u3059\u3002<\/p>\n<p>CRM\u306e\u5229\u70b9\u306f\u3001\u84c4\u7a4d\u3055\u308c\u305f\u9867\u5ba2\u30c7\u30fc\u30bf\u3092\u5206\u6790\u3057\u3066\u3001\u81ea\u793e\u306b\u6709\u76ca\u306a\u9867\u5ba2\u3084\u8cfc\u8cb7\u610f\u6b32\u306e\u4f4e\u3044\u9867\u5ba2\u3092\u7279\u5b9a\u3067\u304d\u308b\u3053\u3068\u3067\u3059\u304c\u3001\u30c7\u30fc\u30bf\u30d9\u30fc\u30b9\u306b\u3068\u3069\u307e\u3063\u3066\u3057\u307e\u3048\u3070\u3001\u3053\u306e\u30e1\u30ea\u30c3\u30c8\u3092\u5341\u5206\u306b\u5f97\u3089\u308c\u306a\u3044\u3067\u3057\u3087\u3046\u3002<\/p>\n<p>CRM\u306e\u4f7f\u3044\u65b9\u304c\u5358\u306a\u308b\u30c7\u30fc\u30bf\u30d9\u30fc\u30b9\u306b\u7d42\u308f\u308b\u539f\u56e0\u306f\u3001\u9867\u5ba2\u6226\u7565\u3092\u5341\u5206\u306b\u7df4\u3089\u305a\u306b\u5c0e\u5165\u3059\u308b\u304b\u3089\u3067\u3059\u3002<\/p>\n<p>\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u306b\u5411\u3051\u3066CRM\u3092\u5c0e\u5165\u3057\u3001\u3069\u306e\u3088\u3046\u306b\u4f1a\u793e\u3092\u5909\u9769\u3059\u308b\u306e\u304b\u3001\u9867\u5ba2\u306e\u30cb\u30fc\u30ba\u3084\u8981\u671b\u3092\u3069\u306e\u7a0b\u5ea6\u53d7\u3051\u6b62\u3081\u3089\u308c\u308b\u304b\u3001\u305d\u306e\u7d50\u679c\u3001\u81ea\u793e\u306f\u3069\u306e\u3088\u3046\u306a\u5229\u76ca\u3092\u5f97\u3089\u308c\u308b\u306e\u304b\u3092\u8003\u3048\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>\u307e\u305f\u3001CRM\u306e\u5c0e\u5165\u30fb\u904b\u7528\u306b\u306f\u3001\u8cbb\u7528\u3001\u4eba\u6750\u3001\u6642\u9593\u306e\u30b3\u30b9\u30c8\u3082\u304b\u304b\u308a\u307e\u3059\u3002<\/p>\n<p>CRM\u306e\u5c0e\u5165\u524d\u306b\u3001\u304b\u3051\u3089\u308c\u308b\u30b3\u30b9\u30c8\u306b\u3064\u3044\u3066\u3082\u691c\u8a0e\u3057\u3066\u304a\u304f\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<\/p>\n<p>CRM\u6226\u7565\u306b\u3064\u3044\u3066\u306f\u3001\u6b21\u306e\u8a18\u4e8b\u3082\u53c2\u8003\u306b\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n<p>\u95a2\u9023\u8a18\u4e8b\uff1a<a href=\"https:\/\/product-senses.mazrica.com\/senseslab\/sfa\/about-crm-strategy\">CRM\u6226\u7565\u3068\u306f\uff1f\u5c0e\u5165\u306e\u30e1\u30ea\u30c3\u30c8\u3068\u6226\u7565\u7acb\u6848\u306e\u305f\u3081\u306e5\u30b9\u30c6\u30c3\u30d7<\/a><\/p>\n<h3>\u73fe\u5834\u3084\u62c5\u5f53\u8005\u306e\u58f0\u3092\u805e\u3044\u3066\u3044\u306a\u3044<\/h3>\n<p>\u5b9f\u969b\u306bCRM\u3092\u904b\u7528\u3059\u308b\u73fe\u5834\u3084\u62c5\u5f53\u8005\u306e\u58f0\u3092\u8074\u304b\u305a\u3001\u7d4c\u55b6\u5c64\u306e\u72ec\u65ad\u3067CRM\u3092\u5c0e\u5165\u3059\u308b\u5834\u5408\u3082\u5931\u6557\u3057\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u3002<\/p>\n<p>\u30c8\u30c3\u30d7\u30c0\u30a6\u30f3\u3067\u73fe\u5834\u306e\u610f\u898b\u3092\u78ba\u8a8d\u305b\u305a\u306b\u5c0e\u5165\u3057\u3066\u3082\u3001\u904b\u7528\u304c\u5b9a\u7740\u3057\u306a\u3044\u53ef\u80fd\u6027\u304c\u9ad8\u3044\u304b\u3089\u3067\u3059\u3002<\/p>\n<p>\u7279\u306b\u3001CRM\u306e\u5c0e\u5165\u306b\u4f34\u3044\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u304c\u5909\u308f\u308b\u5834\u5408\u306f\u3001\u73fe\u5834\u306b\u8ca0\u62c5\u304c\u304b\u304b\u308b\u305f\u3081\u3001\u73fe\u5834\u304b\u3089\u306e\u62d2\u7d76\u304c\u4e88\u60f3\u3055\u308c\u307e\u3059\u3002<\/p>\n<p>CRM\u3092\u4e3b\u306b\u5229\u7528\u3059\u308b\u306e\u306f\u73fe\u5834\u3067\u3042\u308b\u305f\u3081\u3001\u5c0e\u5165\u76ee\u7684\u3084\u5f97\u3089\u308c\u308b\u6210\u679c\u3001\u52b9\u7387\u5316\u3067\u304d\u308b\u696d\u52d9\u306b\u3064\u3044\u3066\u5341\u5206\u306a\u8aac\u660e\u3092\u3057\u3066\u7406\u89e3\u3092\u5f97\u305f\u3046\u3048\u3067\u3001\u73fe\u5834\u306e\u4f7f\u3044\u3084\u3059\u3055\u3082\u8003\u616e\u3057\u3066\u88fd\u54c1\u3092\u9078\u5b9a\u3057\u3001\u5c0e\u5165\u3059\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<\/p>\n<p>\u307e\u305f\u3001\u696d\u52d9\u30d7\u30ed\u30bb\u30b9\u306e\u5909\u66f4\u306b\u4f34\u3046\u73fe\u5834\u306e\u8ca0\u62c5\u3092\u8efd\u6e1b\u3067\u304d\u308b\u4f7f\u3044\u65b9\u3082\u691c\u8a0e\u3059\u308b\u3068\u826f\u3044\u3067\u3057\u3087\u3046\u3002<\/p>\n<h2>CRM\u5c0e\u5165\u524d\u306b\u3084\u308b\u3079\u304d\u3053\u3068<\/h2>\n<p>CRM\u306e\u5c0e\u5165\u52b9\u679c\u3092\u6700\u5927\u5316\u3059\u308b\u306b\u306f\u3001\u904b\u7528\u4f53\u5236\u3092\u6574\u3048\u3066\u304a\u304f\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u3053\u3053\u3067\u306f\u3001CRM\u306e\u5c0e\u5165\u524d\u306b\u3084\u308b\u3079\u304d\u3053\u3068\u3092\u4ee5\u4e0b\u306e5\u3064\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n<div style=\"height: 12px;\"><span style=\"background: #91D8AC; padding: 6px 10px; border-radius: 5px; color: #ffffff; font-weight: bold; margin-left: 10px;\">CRM\u5c0e\u5165\u524d\u306b\u3084\u308b\u3079\u304d\u3053\u3068<\/span><\/div>\n<div style=\"padding: 30px 15px 10px; border-radius: 5px; border: 2px solid #91D8AC;\">\n<ul>\n<li>\u5c0e\u5165\u306e\u76ee\u7684\u3092\u660e\u78ba\u306b\u3059\u308b<\/li>\n<li>\u5fc5\u8981\u306a\u6a5f\u80fd\u3092\u30d4\u30c3\u30af\u30a2\u30c3\u30d7\u3059\u308b<\/li>\n<li>CRM\u30b7\u30b9\u30c6\u30e0\u3092\u9078\u5b9a\u3059\u308b<\/li>\n<li>\u8a55\u4fa1\u6307\u6a19\u3092\u8a2d\u5b9a\u3059\u308b<\/li>\n<li>\u30c8\u30e9\u30a4\u30a2\u30eb\u3084\u30c7\u30e2\u3067\u6d3b\u7528\u30a4\u30e1\u30fc\u30b8\u3092\u63b4\u3080<\/li>\n<\/ul>\n<\/div>\n<h3>\u5c0e\u5165\u306e\u76ee\u7684\u3092\u660e\u78ba\u306b\u3059\u308b\u200b\u200b<\/h3>\n<p>CRM\u3092\u5b9a\u7740\u3055\u305b\u308b\u306b\u306f\u3001\u81ea\u793e\u306b\u5408\u3063\u305fCRM\u3092\u9078\u5b9a\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>\u305d\u306e\u305f\u3081\u306b\u3001\u5c0e\u5165\u306e\u76ee\u7684\u3092\u660e\u78ba\u306b\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n<p>\u306a\u305c\u306a\u3089\u3001\u76ee\u7684\u304c\u4e0d\u660e\u78ba\u306a\u307e\u307e\u88fd\u54c1\u3092\u9078\u5b9a\u3057\u3066\u5c0e\u5165\u3059\u308b\u3068\u3001\u5c06\u6765\u7684\u306b\u4f7f\u7528\u3057\u306a\u304f\u306a\u308b\u30ea\u30b9\u30af\u304c\u3042\u308b\u304b\u3089\u3067\u3059\u3002<\/p>\n<p>\u5c0e\u5165\u76ee\u7684\u306e\u5177\u4f53\u4f8b\u306b\u306f\u3001\u300c\u89e3\u7d04\u7387\u306e\u4f4e\u4e0b\u300d\u3084\u300c\u30ea\u30d4\u30fc\u30c8\u7387\u306e\u5411\u4e0a\u300d\u306a\u3069\u304c\u6319\u3052\u3089\u308c\u307e\u3059\u3002<\/p>\n<p>\u3053\u308c\u3089\u306e\u76ee\u7684\u3092\u9054\u6210\u3059\u308b\u305f\u3081\u306b\u9867\u5ba2\u30c7\u30fc\u30bf\u3092\u3069\u306e\u3088\u3046\u306b\u5206\u6790\u3057\u3066\u6d3b\u7528\u3059\u308c\u3070\u826f\u3044\u306e\u304b\u306a\u3069\u3092\u3001\u74b0\u5883\u3084\u554f\u984c\u3092\u6398\u308a\u4e0b\u3052\u3066\u8003\u3048\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<\/p>\n<p>\u4e0a\u8a18\u306e\u4f8b\u3067\u3042\u308c\u3070\u3001\u4ee5\u4e0b\u306e\u3088\u3046\u306b\u60c5\u5831\u3092\u7d10\u3065\u3051\u3066\u5206\u6790\u3057\u307e\u3059\u3002<\/p>\n<ul>\n<li>\u89e3\u7d04\u7387\u3092\u4f4e\u4e0b\u3055\u305b\u305f\u3044\u5834\u5408: \u9867\u5ba2\u5c5e\u6027\u3068\u89e3\u7d04\u7406\u7531\u3092\u5206\u6790\u3057\u3066\u3001\u6539\u5584\u65bd\u7b56\u3092\u5b9f\u65bd\u3059\u308b<\/li>\n<li>\u30ea\u30d4\u30fc\u30c8\u7387\u3092\u5411\u4e0a\u3055\u305b\u305f\u3044\u5834\u5408: \u9867\u5ba2\u30cb\u30fc\u30ba\u3092\u5206\u6790\u3057\u3066\u3001\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u65bd\u7b56\u3092\u5b9f\u65bd\u3059\u308b<\/li>\n<\/ul>\n<p>\u3053\u306e\u3088\u3046\u306b\u3001\u5c0e\u5165\u76ee\u7684\u304c\u660e\u78ba\u306b\u306a\u308c\u3070\u3001\u5206\u6790\u3059\u3079\u304d\u30c7\u30fc\u30bf\u5bfe\u8c61\u3084\u5fc5\u8981\u306a\u6a5f\u80fd\u3082\u660e\u3089\u304b\u306b\u306a\u308a\u307e\u3059\u3002CRM\u3092\u5c0e\u5165\u3059\u308b\u30dd\u30a4\u30f3\u30c8\u306f\u3001\u6b21\u306e\u8a18\u4e8b\u3082\u53c2\u8003\u306b\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n<p>\u95a2\u9023\u8a18\u4e8b\uff1a<a href=\"https:\/\/product-senses.mazrica.com\/senseslab\/sfa\/crm-case\">CRM\u5c0e\u5165\u306e\u6210\u529f\u4e8b\u4f8b5\u9078\uff5c\u8ab2\u984c\u30fb\u904b\u7528\u65b9\u6cd5\u30fb\u52b9\u679c\u30fb\u5c0e\u5165\u6642\u306e\u30dd\u30a4\u30f3\u30c8<\/a><\/p>\n<h3>\u5fc5\u8981\u306a\u6a5f\u80fd\u3092\u30d4\u30c3\u30af\u30a2\u30c3\u30d7\u3059\u308b<\/h3>\n<p>\u5c0e\u5165\u76ee\u7684\u3092\u660e\u78ba\u5316\u3067\u304d\u308c\u3070\u3001\u76ee\u7684\u9054\u6210\u306b\u5fc5\u8981\u306a\u6a5f\u80fd\u3092\u691c\u8a0e\u3057\u307e\u3059\u3002CRM\u306b\u306f\u5e45\u5e83\u3044\u6a5f\u80fd\u304c\u642d\u8f09\u3055\u308c\u3066\u304a\u308a\u3001\u88fd\u54c1\u306b\u3088\u3063\u3066\u7570\u306a\u308a\u307e\u3059\u3002<\/p>\n<p>\u3057\u304b\u3057\u6a5f\u80fd\u304c\u591a\u3059\u304e\u3066\u3082\u4f7f\u3044\u306b\u304f\u304f\u306a\u3063\u3066\u3057\u307e\u3044\u307e\u3059\u3002\u696d\u52d9\u306b\u5fc5\u8981\u306a\u6a5f\u80fd\u3092\u7d5e\u308a\u8fbc\u307f\u3001\u6a5f\u80fd\u904e\u591a\u306b\u306a\u3089\u306a\u3044\u3088\u3046\u6ce8\u610f\u3059\u308b\u3053\u3068\u304c\u5927\u5207\u3067\u3059\u3002<\/p>\n<p>\u6a5f\u80fd\u306e\u9078\u5b9a\u306f\u3001\u5c0e\u5165\u76ee\u7684\u3092\u3075\u307e\u3048\u305f\u3046\u3048\u3067\u3001\u696d\u52d9\u30d5\u30ed\u30fc\u3078\u306e\u7d44\u307f\u8fbc\u307f\u65b9\u3084\u9078\u5b9a\u3057\u305f\u6a5f\u80fd\u306e\u6d3b\u7528\u65b9\u6cd5\u3092\u6c7a\u3081\u308b\u6d41\u308c\u3067\u884c\u3044\u307e\u3059\u3002<\/p>\n<p>\u3042\u308b\u7a0b\u5ea6\u6a5f\u80fd\u3092\u7d5e\u308a\u8fbc\u3081\u305f\u3089\u3001\u5b9f\u969b\u306bCRM\u3092\u5229\u7528\u3059\u308b\u90e8\u9580\u306b\u8aac\u660e\u3084\u30d2\u30a2\u30ea\u30f3\u30b0\u3092\u5b9f\u65bd\u3057\u3001\u904b\u7528\u4e0a\u306e\u554f\u984c\u3084\u4e0d\u8db3\u3059\u308b\u6a5f\u80fd\u304c\u306a\u3044\u304b\u3092\u78ba\u8a8d\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n<p>\u554f\u984c\u304c\u306a\u3051\u308c\u3070\u9078\u3093\u3060\u6a5f\u80fd\u3092\u6700\u7d42\u6c7a\u5b9a\u3057\u307e\u3059\u3002<\/p>\n<p>CRM\u306e\u6a5f\u80fd\u306f\u6b21\u306e\u8a18\u4e8b\u3067\u3082\u8a73\u3057\u304f\u89e3\u8aac\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>\u95a2\u9023\u8a18\u4e8b\uff1a<a href=\"https:\/\/product-senses.mazrica.com\/senseslab\/sfa\/smb-crm-recommendations\">\u30102025\u5e74\u3011CRM\u30c4\u30fc\u30eb\u304a\u3059\u3059\u3081\u6bd4\u8f0314\u9078\uff01 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href=\"https:\/\/product-senses.mazrica.com\/senseslab\/sfa\/crm-check-point\">CRM\u306e\u6b63\u3057\u3044\u9078\u3073\u65b9\u3068\u306f\uff1f\u5c0e\u5165\u524d\u306b\u78ba\u8a8d\u3059\u3079\u304d5\u3064\u306e\u30dd\u30a4\u30f3\u30c8<\/a><\/p>\n<p><a id=\"banner-2\" href=\"https:\/\/product-senses.mazrica.com\/dldocument\/sfa_chart\"><img data-dominant-color=\"a697ba\" data-has-transparency=\"false\" style=\"--dominant-color: #a697ba;\" loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-415757 not-transparent\" src=\"https:\/\/mazrica.com\/product\/wp-content\/uploads\/sites\/5\/2021\/04\/sfa-chart-banner-1.webp\" alt=\"SFA\/CRM\u5206\u985e\u30c1\u30e3\u30fc\u30c8\u30d0\u30ca\u30fc\" width=\"800\" height=\"250\" srcset=\"https:\/\/mazrica.com\/product\/wp-content\/uploads\/sites\/5\/2021\/04\/sfa-chart-banner-1.webp 960w, https:\/\/mazrica.com\/product\/wp-content\/uploads\/sites\/5\/2021\/04\/sfa-chart-banner-1-300x94.webp 300w, https:\/\/mazrica.com\/product\/wp-content\/uploads\/sites\/5\/2021\/04\/sfa-chart-banner-1-768x240.webp 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" 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\/>\nSFA\/CRM\u30c4\u30fc\u30eb\u300e<a href=\"https:\/\/product-senses.mazrica.com\/\">Mazrica Sales<\/a>\u300f\u306f\u7121\u6599\u3067\u304a\u4f7f\u3044\u3044\u305f\u3060\u3051\u308b\u30d7\u30e9\u30f3\u304c\u3042\u308a\u307e\u3059\u3002<br \/>\n<strong class=\"article-marker yellow\"><a id=\"task-management-tools-trial\" href=\"https:\/\/product-senses.mazrica.com\/trial\/\" target=\"_blank\" rel=\"noopener\">\u25b6\ufe0e\u25b6\ufe0e\u7121\u6599\u30c8\u30e9\u30a4\u30a2\u30eb\u306e\u304a\u7533\u8fbc\u307f\u306f\u3053\u3061\u3089\u304b\u3089<\/a><\/strong><\/p>\n<h2>CRM\u5c0e\u5165\u3067\u5f97\u3089\u308c\u308b\u52b9\u679c<\/h2>\n<p>CRM\u306e\u5c0e\u5165\u3067\u5f97\u3089\u308c\u308b\u52b9\u679c\u306f\u3001\u4ee5\u4e0b\u306e4\u3064\u3067\u3059\u3002<\/p>\n<div style=\"height: 12px;\"><span style=\"background: #91D8AC; padding: 6px 10px; border-radius: 5px; color: #ffffff; font-weight: bold; margin-left: 10px;\">CRM\u5c0e\u5165\u3067\u5f97\u3089\u308c\u308b\u52b9\u679c<\/span><\/div>\n<div style=\"padding: 30px 15px 10px; border-radius: 5px; border: 2px solid #91D8AC;\">\n<ul>\n<li>\u9867\u5ba2\u306e\u898b\u8fbc\u307f\u5ea6\u3092\u5224\u5b9a<\/li>\n<li>\u6210\u7d04\u7387\u306e\u5411\u4e0a<\/li>\n<li>\u9867\u5ba2\u306e\u4e0d\u6e80\u3084\u7591\u554f\u306e\u89e3\u6d88<\/li>\n<li>\u6b63\u78ba\u306a\u58f2\u4e0a\u4e88\u6e2c\u3068\u8fc5\u901f\u306a\u7d4c\u55b6\u5224\u65ad<\/li>\n<\/ul>\n<\/div>\n<h3>\u9867\u5ba2\u306e\u898b\u8fbc\u307f\u5ea6\u3092\u5224\u5b9a<\/h3>\n<p>CRM\u306e\u5c0e\u5165\u306f\u3001\u9867\u5ba2\u306e\u898b\u8fbc\u307f\u5ea6\u306e\u5224\u5b9a\u306b\u5f79\u7acb\u3061\u307e\u3059\u3002<\/p>\n<p>CRM\u306b\u306f\u3001\u30bb\u30df\u30ca\u30fc\u7533\u3057\u8fbc\u307f\u3084Web\u30b5\u30a4\u30c8\u304b\u3089\u306e\u8cc7\u6599\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u3001\u30d5\u30a9\u30fc\u30e0\u3092\u901a\u3058\u305f\u554f\u3044\u5408\u308f\u305b\u306a\u3069\u306e\u884c\u52d5\u30c7\u30fc\u30bf\u3082\u84c4\u7a4d\u3055\u308c\u308b\u306e\u3067\u3001\u9867\u5ba2\u3054\u3068\u306e\u8a73\u7d30\u306a\u60c5\u5831\u7ba1\u7406\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n<p>\u3053\u308c\u3089\u306e\u30c7\u30fc\u30bf\u3092\u5206\u6790\u3059\u308c\u3070\u3001\u65bd\u7b56\u3054\u3068\u306e\u6210\u679c\u3060\u3051\u3067\u306f\u308f\u304b\u3089\u306a\u3044\u9867\u5ba2\u3054\u3068\u306e\u898b\u8fbc\u307f\u5ea6\u3092\u5224\u5b9a\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<p>\u898b\u8fbc\u307f\u5ea6\u306b\u3088\u3063\u3066\u9867\u5ba2\u3092\u30bb\u30b0\u30e1\u30f3\u30c8\u3057\u305f\u3046\u3048\u3067\u3001\u4f8b\u3048\u3070\u3001\u300c\u8907\u6570\u56de\u8cc7\u6599\u3092\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u3057\u3066\u3044\u308b\u9867\u5ba2\u300d\u306e\u3088\u3046\u306b\u78ba\u5ea6\u306e\u9ad8\u3044\u9867\u5ba2\u3092\u7279\u5b9a\u3057\u3066\u8fc5\u901f\u306b\u30a2\u30d7\u30ed\u30fc\u30c1\u3059\u308b\u3053\u3068\u3067\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u65bd\u7b56\u3084\u55b6\u696d\u6d3b\u52d5\u306e\u6210\u679c\u306e\u5411\u4e0a\u306b\u5bc4\u4e0e\u3057\u307e\u3059\u3002<\/p>\n<h3>\u6210\u7d04\u7387\u306e\u5411\u4e0a<\/h3>\n<p>CRM\u3092\u5c0e\u5165\u3059\u308c\u3070\u696d\u52d9\u306b\u95a2\u3059\u308b\u307b\u307c\u3059\u3079\u3066\u306e\u60c5\u5831\u3092\u4e00\u5143\u7ba1\u7406\u3067\u304d\u3001\u5e38\u306b\u6700\u65b0\u306e\u60c5\u5831\u3092\u57fa\u306b\u884c\u52d5\u3067\u304d\u308b\u305f\u3081\u3001\u6210\u7d04\u7387\u306e\u5411\u4e0a\u304c\u898b\u8fbc\u3081\u307e\u3059\u3002<\/p>\n<p>\u5404\u30e1\u30f3\u30d0\u30fc\u306e\u6210\u529f\u4e8b\u4f8b\u3084\u5931\u6557\u4f8b\u3082CRM\u306b\u84c4\u7a4d\u3057\u5171\u6709\u3059\u308c\u3070\u3001\u5404\u55b6\u696d\u62c5\u5f53\u8005\u306e\u30a8\u30e9\u30fc\u3092\u6e1b\u3089\u3057\u3066\u6210\u7d04\u7387\u3092\u5411\u4e0a\u3055\u305b\u308b\u3053\u3068\u3082\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<p>\u60c5\u5831\u5171\u6709\u74b0\u5883\u304c\u6574\u3063\u3066\u3044\u308c\u3070\u3001\u30c8\u30e9\u30d6\u30eb\u304c\u767a\u751f\u3057\u305f\u5834\u5408\u3067\u3082\u62c5\u5f53\u8005\u4ee5\u5916\u306e\u30e1\u30f3\u30d0\u30fc\u304c\u30b5\u30dd\u30fc\u30c8\u3057\u3084\u3059\u3044\u72b6\u614b\u3092\u4fdd\u3066\u308b\u305f\u3081\u3001\u696d\u52d9\u304c\u30b9\u30e0\u30fc\u30ba\u306b\u9032\u3080\u306e\u3082\u30e1\u30ea\u30c3\u30c8\u3067\u3059\u3002<\/p>\n<p>\u307e\u305f\u3001\u53d7\u6ce8\u5c65\u6b74\u3092\u5b9a\u671f\u7684\u306b\u7ba1\u7406\u3057\u3066\u304a\u304f\u3053\u3068\u3067\u3001\u4f11\u7720\u9867\u5ba2\u306e\u6d17\u3044\u51fa\u3057\u304c\u5bb9\u6613\u306b\u306a\u308a\u3001\u30c1\u30e3\u30f3\u30b9\u3092\u9003\u3055\u305a\u306b\u518d\u30a2\u30d7\u30ed\u30fc\u30c1\u3067\u304d\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n<p>\u95a2\u9023\u8a18\u4e8b\uff1a<a href=\"https:\/\/product-senses.mazrica.com\/senseslab\/sales\/reactivating-customers-and-leads\">\u4f11\u7720\u9867\u5ba2\u3092\u6398\u308a\u8d77\u3053\u3059\u305f\u3081\u306e3\u30b9\u30c6\u30c3\u30d7\uff5c\u6210\u529f\u4e8b\u4f8b\u3082\u89e3\u8aac<\/a><\/p>\n<h3>\u9867\u5ba2\u306e\u4e0d\u6e80\u3084\u7591\u554f\u306e\u89e3\u6d88<\/h3>\n<p>CRM\u306f\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3084\u55b6\u696d\u3060\u3051\u3067\u306a\u304f\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u90e8\u9580\u306b\u3082\u5927\u304d\u306a\u5909\u5316\u3092\u3082\u305f\u3089\u3057\u307e\u3059\u3002<\/p>\n<p>\u306a\u305c\u306a\u3089\u3001CRM\u3067\u904e\u53bb\u306e\u8cfc\u5165\u5c65\u6b74\u3084\u8cfc\u5165\u7d4c\u8def\u306a\u3069\u306e\u9867\u5ba2\u30c7\u30fc\u30bf\u3092\u53c2\u7167\u3059\u308b\u3053\u3068\u3067\u3001\u554f\u3044\u5408\u308f\u305b\u304c\u6765\u3066\u3044\u308b\u9867\u5ba2\u306e\u72b6\u6cc1\u628a\u63e1\u304c\u5bb9\u6613\u306b\u306a\u308a\u3001\u62c5\u5f53\u8005\u4ee5\u5916\u3067\u3082\u30b9\u30e0\u30fc\u30ba\u306a\u5bfe\u5fdc\u304c\u53ef\u80fd\u3068\u306a\u308b\u304b\u3089\u3067\u3059\u3002<\/p>\n<p>\u3053\u306e\u3088\u3046\u306b\u3001\u8fc5\u901f\u3067\u4e00\u8cab\u3057\u305f\u9867\u5ba2\u5bfe\u5fdc\u306f\u3001\u9867\u5ba2\u306e\u4e0d\u6e80\u3084\u7591\u554f\u306e\u89e3\u6d88\u306b\u5927\u304d\u304f\u8ca2\u732e\u3057\u307e\u3059\u3002<\/p>\n<h3>\u6b63\u78ba\u306a\u58f2\u4e0a\u4e88\u6e2c\u3068\u8fc5\u901f\u306a\u7d4c\u55b6\u5224\u65ad<\/h3>\n<p>CRM\u306e\u6d3b\u7528\u306b\u306f\u3001\u6b63\u78ba\u306a\u58f2\u4e0a\u4e88\u6e2c\u3068\u8fc5\u901f\u306a\u7d4c\u55b6\u5224\u65ad\u3092\u53ef\u80fd\u306b\u3059\u308b\u52b9\u679c\u3082\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>\u9867\u5ba2\u30c7\u30fc\u30bf\u3060\u3051\u3067\u306a\u304f\u3001\u55b6\u696d\u9032\u6357\u3084\u58f2\u4e0a\u30c7\u30fc\u30bf\u3092\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u5171\u6709\u3067\u304d\u308b\u305f\u3081\u3001\u500b\u3005\u306e\u30e1\u30f3\u30d0\u30fc\u3084\u30c1\u30fc\u30e0\u5168\u4f53\u306e\u6b63\u78ba\u306a\u58f2\u4e0a\u4e88\u6e2c\u304c\u7acb\u3066\u3084\u3059\u304f\u306a\u308b\u304b\u3089\u3067\u3059\u3002<\/p>\n<p>\u9032\u884c\u4e2d\u6848\u4ef6\u306e\u898b\u7a4d\u984d\u3084\u78ba\u5ea6\u3092\u57fa\u306b\u30c7\u30fc\u30bf\u3092\u5206\u6790\u3059\u308c\u3070\u3001\u300c\u3069\u306e\u6848\u4ef6\u306b\u6ce8\u529b\u3059\u3079\u304d\u304b\u300d\u304c\u660e\u78ba\u306b\u306a\u308a\u3001\u52b9\u7387\u7684\u306a\u58f2\u4e0a\u5411\u4e0a\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<p>\u307e\u305f\u3001\u7d4c\u55b6\u8005\u306f\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u6b63\u78ba\u306a\u58f2\u4e0a\u4e88\u6e2c\u3092\u628a\u63e1\u3067\u304d\u3001\u8fc5\u901f\u306a\u7d4c\u55b6\u5224\u65ad\u3092\u884c\u3048\u308b\u30e1\u30ea\u30c3\u30c8\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>\u7684\u78ba\u304b\u3064\u8fc5\u901f\u306a\u7d4c\u55b6\u5224\u65ad\u306f\u3001\u793e\u5185\u30ea\u30bd\u30fc\u30b9\u306e\u6700\u9069\u5316\u3084\u7af6\u4e89\u512a\u4f4d\u6027\u306e\u5411\u4e0a\u306b\u3082\u3064\u306a\u304c\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n<h2>CRM\u3092\u6d3b\u7528\u3059\u308b\u969b\u306e\u30dd\u30a4\u30f3\u30c8<\/h2>\n<p>CRM\u3067\u6210\u679c\u3092\u4e0a\u3052\u308b\u306b\u306f\u3001\u4f7f\u3044\u65b9\u3092\u77e5\u308b\u3060\u3051\u3067\u306a\u304f\u3001\u904b\u7528\u306b\u3082\u6ce8\u610f\u304c\u5fc5\u8981\u3067\u3059\u3002\u3053\u3053\u3067\u306f\u3001\u4ee5\u4e0b\u306e4\u3064\u306e\u6ce8\u610f\u70b9\u3092\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n<div style=\"height: 12px;\"><span style=\"background: #91D8AC; padding: 6px 10px; border-radius: 5px; color: #ffffff; font-weight: bold; margin-left: 10px;\">CRM\u3092\u6d3b\u7528\u3059\u308b\u969b\u306e\u30dd\u30a4\u30f3\u30c8<\/span><\/div>\n<div style=\"padding: 30px 15px 10px; border-radius: 5px; border: 2px solid #91D8AC;\">\n<ul>\n<li>\u6b63\u78ba\u306a\u60c5\u5831\u3092\u4fdd\u6301\u3059\u308b\u3053\u3068\u304c\u5927\u5207\u306b\u306a\u308b<\/li>\n<li><span style=\"font-weight: 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