{"id":24258,"date":"2021-08-20T09:11:13","date_gmt":"2021-08-20T00:11:13","guid":{"rendered":"https:\/\/product-senses.mazrica.com\/?post_type=senseslab&amp;p=24258"},"modified":"2021-08-20T09:11:13","modified_gmt":"2021-08-20T00:11:13","slug":"what-is-customer-success","status":"publish","type":"senseslab","link":"https:\/\/mazrica.com\/product\/senseslab\/tips\/what-is-customer-success","title":{"rendered":"\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u3068\u306f\uff1f\u696d\u52d9\u5185\u5bb9\u3084\u6210\u529f\u4e8b\u4f8b\u30fb\u304a\u3059\u3059\u3081\u30c4\u30fc\u30eb\u3092\u7d39\u4ecb"},"content":{"rendered":"<p>\u30b5\u30d6\u30b9\u30af\u30ea\u30d7\u30b7\u30e7\u30f3\u578b\u30b5\u30fc\u30d3\u30b9\u306e\u666e\u53ca\u3068\u3068\u3082\u306b\u3001\u300c\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u300d\u3068\u3044\u3046\u8a00\u8449\u304c\u65e5\u672c\u3067\u3082\u5e83\u304f\u77e5\u3089\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u3057\u304b\u3057\u3001\u305d\u306e\u5177\u4f53\u7684\u306a\u610f\u5473\u3084\u5b9f\u8df5\u65b9\u6cd5\u3092\u7406\u89e3\u3057\u3066\u3044\u308b\u4eba\u306f\u307e\u3060\u5c11\u306a\u3044\u306e\u3067\u306f\u306a\u3044\u3067\u3057\u3087\u3046\u304b\u3002<\/p>\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306f\u3001\u9867\u5ba2\u306e\u6210\u529f\u3092\u652f\u63f4\u3057\u3001\u4f01\u696d\u306e\u6301\u7d9a\u7684\u306a\u6210\u9577\u3092\u5b9f\u73fe\u3059\u308b\u305f\u3081\u306e\u91cd\u8981\u306a\u8003\u3048\u65b9\u3067\u3059\u3002<\/p>\n<p>\u672c\u8a18\u4e8b\u3067\u306f\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u304c\u6ce8\u76ee\u3055\u308c\u308b\u80cc\u666f\u304b\u3089\u3001\u95a2\u9023\u3059\u308b\u30ad\u30fc\u30ef\u30fc\u30c9\u3001\u3055\u3089\u306b\u5177\u4f53\u7684\u306a\u696d\u52d9\u5185\u5bb9\u307e\u3067\u3092\u308f\u304b\u308a\u3084\u3059\u304f\u89e3\u8aac\u3057\u307e\u3059\u3002\u3053\u306e\u8a18\u4e8b\u3092\u8aad\u3080\u3053\u3068\u3067\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306e\u672c\u8cea\u3092\u7406\u89e3\u3057\u3001\u81ea\u793e\u3067\u306e\u5b9f\u8df5\u306b\u6d3b\u304b\u305b\u308b\u30d2\u30f3\u30c8\u3092\u5f97\u3089\u308c\u308b\u306f\u305a\u3067\u3059\u3002<\/p>\n<p><a id=\"banner\" href=\"https:\/\/product-senses.mazrica.com\/dldocument\/senses-serviceguide\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-438227 size-full\" src=\"https:\/\/product-senses.mazrica.com\/wp-content\/uploads\/2020\/05\/2b44c6aae850a379030e85114ca8ad0e.jpg\" alt=\"\" width=\"960\" height=\"300\" srcset=\"https:\/\/mazrica.com\/product\/wp-content\/uploads\/sites\/5\/2020\/05\/2b44c6aae850a379030e85114ca8ad0e.jpg 960w, https:\/\/mazrica.com\/product\/wp-content\/uploads\/sites\/5\/2020\/05\/2b44c6aae850a379030e85114ca8ad0e-300x94.jpg 300w, https:\/\/mazrica.com\/product\/wp-content\/uploads\/sites\/5\/2020\/05\/2b44c6aae850a379030e85114ca8ad0e-768x240.jpg 768w\" sizes=\"auto, (max-width: 960px) 100vw, 960px\" \/><\/a><\/p>\n<h2>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u3068\u306f\uff1f<\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-274909\" src=\"https:\/\/product-senses.mazrica.com\/wp-content\/uploads\/2021\/08\/13e2facf7366793671ed30fec333071b.jpg\" alt=\"\" width=\"640\" height=\"410\" srcset=\"https:\/\/mazrica.com\/product\/wp-content\/uploads\/sites\/5\/2021\/08\/13e2facf7366793671ed30fec333071b.jpg 800w, https:\/\/mazrica.com\/product\/wp-content\/uploads\/sites\/5\/2021\/08\/13e2facf7366793671ed30fec333071b-300x192.jpg 300w, https:\/\/mazrica.com\/product\/wp-content\/uploads\/sites\/5\/2021\/08\/13e2facf7366793671ed30fec333071b-768x492.jpg 768w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/p>\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\uff08Customer Success\uff09\u3068\u306f\u3001\u4f01\u696d\u304c\u9867\u5ba2\u306e\u6210\u529f\u3092\u652f\u63f4\u3057\u3001\u63d0\u4f9b\u3059\u308b\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u3092\u6700\u5927\u9650\u306b\u6d3b\u7528\u3067\u304d\u308b\u3088\u3046\u80fd\u52d5\u7684\u306b\u50cd\u304d\u304b\u3051\u308b\u6d3b\u52d5\u3092\u6307\u3057\u307e\u3059\u3002<\/p>\n<p>\u5f93\u6765\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u304c\u9867\u5ba2\u304b\u3089\u306e\u554f\u3044\u5408\u308f\u305b\u3084\u30c8\u30e9\u30d6\u30eb\u5bfe\u5fdc\u3092\u53d7\u52d5\u7684\u306b\u884c\u3046\u306e\u306b\u5bfe\u3057\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306f\u3001\u9867\u5ba2\u304c\u76ee\u6a19\u3092\u9054\u6210\u3067\u304d\u308b\u3088\u3046\u7a4d\u6975\u7684\u306b\u652f\u63f4\u3059\u308b\u70b9\u304c\u5927\u304d\u306a\u9055\u3044\u3067\u3059\u3002<\/p>\n<p>\u4f8b\u3048\u3070\u3001\u30b5\u30fc\u30d3\u30b9\u306e\u5229\u7528\u72b6\u6cc1\u3092\u5206\u6790\u3057\u3001\u6700\u9069\u306a\u6d3b\u7528\u65b9\u6cd5\u3092\u63d0\u6848\u3059\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u306e\u6e80\u8db3\u5ea6\u3092\u9ad8\u3081\u3001\u89e3\u7d04\u3092\u9632\u6b62\u3067\u304d\u307e\u3059\u3002<br \/>\n\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306f\u5358\u306a\u308b\u30b5\u30dd\u30fc\u30c8\u696d\u52d9\u3067\u306f\u306a\u304f\u3001\u4f01\u696d\u3068\u9867\u5ba2\u306e\u53cc\u65b9\u306b\u3068\u3063\u3066\u9577\u671f\u7684\u306a\u6210\u9577\u3092\u4fc3\u3059\u91cd\u8981\u306a\u5f79\u5272\u3092\u679c\u305f\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>\u95a2\u9023\u8a18\u4e8b\uff1a<a href=\"https:\/\/product-senses.mazrica.com\/senseslab\/tips\/reason-for-maintaining-customer-satisfaction\" target=\"_blank\" rel=\"noopener\">\u9867\u5ba2\u6e80\u8db3\u5ea6\uff08CS\uff09\u3068\u306f\uff1f\u5411\u4e0a\u306e\u30dd\u30a4\u30f3\u30c8\u30fb\u30c4\u30fc\u30eb7\u9078\u3068\u5177\u4f53\u4e8b\u4f8b<\/a><\/p>\n<h3>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u3068\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u306e\u9055\u3044<\/h3>\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u3068\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u306f\u6df7\u540c\u3055\u308c\u3084\u3059\u3044\u3067\u3059\u304c\u3001\u305d\u306e\u76ee\u7684\u3084\u30a2\u30d7\u30ed\u30fc\u30c1\u306b\u306f\u660e\u78ba\u306a\u9055\u3044\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<h4>\u76ee\u7684\u306e\u9055\u3044<\/h4>\n<ul>\n<li>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\uff1a\u9867\u5ba2\u304c\u6210\u529f\u3092\u53ce\u3081\u3001\u30b5\u30fc\u30d3\u30b9\u3092\u9577\u671f\u7684\u306b\u6d3b\u7528\u3059\u308b\u3053\u3068\u3092\u652f\u63f4<\/li>\n<li>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\uff1a\u9867\u5ba2\u306e\u7591\u554f\u3084\u30c8\u30e9\u30d6\u30eb\u3092\u89e3\u6c7a\u3057\u3001\u5186\u6ed1\u306b\u30b5\u30fc\u30d3\u30b9\u3092\u5229\u7528\u3067\u304d\u308b\u3088\u3046\u30b5\u30dd\u30fc\u30c8<\/li>\n<\/ul>\n<h4>\u53d6\u308a\u7d44\u307f\u65b9\u306e\u9055\u3044<\/h4>\n<ul>\n<li>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\uff1a\u9867\u5ba2\u306e\u8ab2\u984c\u3092\u5148\u56de\u308a\u3057\u3066\u628a\u63e1\u3057\u3001\u80fd\u52d5\u7684\u306b\u652f\u63f4\u3092\u884c\u3046<\/li>\n<li>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\uff1a\u9867\u5ba2\u304b\u3089\u306e\u554f\u3044\u5408\u308f\u305b\u306b\u5bfe\u5fdc\u3059\u308b\u53d7\u52d5\u7684\u306a\u30a2\u30d7\u30ed\u30fc\u30c1\u3092\u3068\u308b<\/li>\n<\/ul>\n<h4>\u8a55\u4fa1\u6307\u6a19\uff08KPI\uff09\u306e\u9055\u3044<\/h4>\n<ul>\n<li>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\uff1a\u89e3\u7d04\u7387\u306e\u4f4e\u4e0b\u3001\u30a2\u30c3\u30d7\u30bb\u30eb\u30fb\u30af\u30ed\u30b9\u30bb\u30eb\u306e\u5897\u52a0<\/li>\n<li>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\uff1a\u5bfe\u5fdc\u6642\u9593\u306e\u77ed\u7e2e\u3001\u554f\u3044\u5408\u308f\u305b\u4ef6\u6570\u306e\u524a\u6e1b<\/li>\n<\/ul>\n<p>\u7279\u306b\u3001\u30b5\u30d6\u30b9\u30af\u30ea\u30d7\u30b7\u30e7\u30f3\u578b\u30d3\u30b8\u30cd\u30b9\u3084BtoB\u306eSaaS\u4f01\u696d\u306b\u304a\u3044\u3066\u306f\u3001\u9867\u5ba2\u306e\u6210\u529f\u304c\u7d99\u7d9a\u5229\u7528\u3084\u5951\u7d04\u66f4\u65b0\u306b\u76f4\u7d50\u3059\u308b\u305f\u3081\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u304c\u91cd\u8981\u306a\u5f79\u5272\u3092\u62c5\u3044\u307e\u3059\u3002<\/p>\n<h3>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u3092\u7406\u89e3\u3059\u308b\u305f\u3081\u306e\u91cd\u8981\u306a\u30ad\u30fc\u30ef\u30fc\u30c9<\/h3>\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u3092\u5b9f\u8df5\u3059\u308b\u3046\u3048\u3067\u3001\u62bc\u3055\u3048\u3066\u304a\u304f\u3079\u304d\u6982\u5ff5\u3084\u6307\u6a19\u304c\u3044\u304f\u3064\u304b\u3042\u308a\u307e\u3059\u3002<\/p>\n<h4>1. LTV\uff08\u30e9\u30a4\u30d5\u30bf\u30a4\u30e0\u30d0\u30ea\u30e5\u30fc\uff09<\/h4>\n<p>LTV\uff08Life Time Value\uff09\u306f\u300c\u9867\u5ba2\u751f\u6daf\u4fa1\u5024\u300d\u3092\u6307\u3057\u30011\u4eba\u306e\u9867\u5ba2\u304c\u5951\u7d04\u671f\u9593\u4e2d\u306b\u4f01\u696d\u306b\u3082\u305f\u3089\u3059\u53ce\u76ca\u306e\u7dcf\u984d\u3092\u793a\u3057\u307e\u3059\u3002<\/p>\n<p>\u30b5\u30d6\u30b9\u30af\u30ea\u30d7\u30b7\u30e7\u30f3\u578b\u30d3\u30b8\u30cd\u30b9\u3067\u306f\u3001\u9867\u5ba2\u304c\u3069\u308c\u3060\u3051\u9577\u304f\u5951\u7d04\u3092\u7d99\u7d9a\u3057\u3001\u4fa1\u5024\u3092\u611f\u3058\u7d9a\u3051\u3066\u3044\u308b\u304b\u3092\u6e2c\u308b\u91cd\u8981\u306a\u6307\u6a19\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n<p>LTV\u306e\u5411\u4e0a\u306f\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306e\u6700\u3082\u91cd\u8981\u306a\u76ee\u6a19\u306e\u4e00\u3064\u3067\u3042\u308a\u3001\u89e3\u7d04\u7387\u306e\u4f4e\u6e1b\u3084\u30a2\u30c3\u30d7\u30bb\u30eb\u30fb\u30af\u30ed\u30b9\u30bb\u30eb\u3092\u901a\u3058\u3066\u53ce\u76ca\u3092\u6700\u5927\u5316\u3059\u308b\u3053\u3068\u304c\u6c42\u3081\u3089\u308c\u307e\u3059\u3002<\/p>\n<p>\u95a2\u9023\u8a18\u4e8b\uff1a<a href=\"https:\/\/product-senses.mazrica.com\/senseslab\/marketing\/what-is-customer-acquisition\" target=\"_blank\" rel=\"noopener\">LTV\uff08Life Time Value\/\u30e9\u30a4\u30d5\u30bf\u30a4\u30e0\u30d0\u30ea\u30e5\u30fc\uff09\u3068\u306f\uff1f\u610f\u5473\u3068\u8a08\u7b97\u65b9\u6cd5\uff5cLTV\u5411\u4e0a\u306b\u6709\u52b9\u306a\u55b6\u696d\u6226\u7565<\/a><\/p>\n<h4>2. \u30cf\u30a4\u30bf\u30c3\u30c1\u30fb\u30ed\u30fc\u30bf\u30c3\u30c1\u30fb\u30c6\u30c3\u30af\u30bf\u30c3\u30c1<\/h4>\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306e\u30a2\u30d7\u30ed\u30fc\u30c1\u306f\u3001\u9867\u5ba2\u306e\u898f\u6a21\u3084\u4fa1\u5024\u306b\u5fdc\u3058\u3066\u7570\u306a\u308a\u307e\u3059\u3002<\/p>\n<ul>\n<li>\u30cf\u30a4\u30bf\u30c3\u30c1\uff1a\u5927\u53e3\u9867\u5ba2\u5411\u3051\u306b\u3001\u500b\u5225\u306e\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u3084\u5c02\u4efb\u306e\u62c5\u5f53\u8005\u3092\u914d\u7f6e<\/li>\n<li>\u30ed\u30fc\u30bf\u30c3\u30c1\uff1a\u4e2d\u898f\u6a21\u9867\u5ba2\u5411\u3051\u306b\u3001\u30a6\u30a7\u30d3\u30ca\u30fc\u3084\u30b0\u30eb\u30fc\u30d7\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u3092\u6d3b\u7528<\/li>\n<li>\u30c6\u30c3\u30af\u30bf\u30c3\u30c1\uff1a\u5c0f\u898f\u6a21\u9867\u5ba2\u5411\u3051\u306b\u3001\u30e1\u30eb\u30de\u30ac\u3084\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3092\u4f7f\u3063\u305f\u81ea\u52d5\u5316\u5bfe\u5fdc<\/li>\n<\/ul>\n<p>\u3053\u308c\u3089\u306e\u624b\u6cd5\u3092\u9069\u5207\u306b\u7d44\u307f\u5408\u308f\u305b\u308b\u3053\u3068\u3067\u3001\u4f01\u696d\u306e\u30ea\u30bd\u30fc\u30b9\u3092\u6700\u9069\u5316\u3057\u306a\u304c\u3089\u3001\u3059\u3079\u3066\u306e\u9867\u5ba2\u306b\u5bfe\u3057\u3066\u52b9\u679c\u7684\u306a\u30b5\u30dd\u30fc\u30c8\u3092\u63d0\u4f9b\u3067\u304d\u307e\u3059\u3002<\/p>\n<h4>3. \u30aa\u30f3\u30dc\u30fc\u30c7\u30a3\u30f3\u30b0<\/h4>\n<p>\u30aa\u30f3\u30dc\u30fc\u30c7\u30a3\u30f3\u30b0\u3068\u306f\u3001\u65b0\u898f\u9867\u5ba2\u304c\u88fd\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u3092\u30b9\u30e0\u30fc\u30ba\u306b\u4f7f\u3044\u3053\u306a\u305b\u308b\u3088\u3046\u306b\u652f\u63f4\u3059\u308b\u30d7\u30ed\u30bb\u30b9\u306e\u3053\u3068\u3067\u3059\u3002<\/p>\n<p>\u7279\u306bSaaS\u30b5\u30fc\u30d3\u30b9\u3067\u306f\u3001\u521d\u671f\u306e\u5c0e\u5165\u30d5\u30a7\u30fc\u30ba\u3067\u9069\u5207\u306a\u30b5\u30dd\u30fc\u30c8\u304c\u306a\u3044\u3068\u3001\u9867\u5ba2\u304c\u4f7f\u3044\u3053\u306a\u305b\u305a\u306b\u89e3\u7d04\u3057\u3066\u3057\u307e\u3046\u30ea\u30b9\u30af\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306f\u3001\u8a2a\u554f\u652f\u63f4\u30fb\u30a6\u30a7\u30d3\u30ca\u30fc\u30fb\u30c1\u30e5\u30fc\u30c8\u30ea\u30a2\u30eb\u52d5\u753b\u306a\u3069\u3092\u6d3b\u7528\u3057\u3001\u9867\u5ba2\u304c\u65e9\u671f\u306b\u30b5\u30fc\u30d3\u30b9\u306e\u4fa1\u5024\u3092\u5b9f\u611f\u3067\u304d\u308b\u3088\u3046\u652f\u63f4\u3057\u307e\u3059\u3002<\/p>\n<h2>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u304c\u6c42\u3081\u3089\u308c\u308b\u80cc\u666f<\/h2>\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u304c\u6025\u901f\u306b\u6ce8\u76ee\u3092\u96c6\u3081\u3066\u3044\u308b\u80cc\u666f\u306b\u306f\u3001\u73fe\u4ee3\u306e\u30d3\u30b8\u30cd\u30b9\u74b0\u5883\u3084\u9867\u5ba2\u30cb\u30fc\u30ba\u306e\u5909\u5316\u304c\u6df1\u304f\u95a2\u4fc2\u3057\u3066\u3044\u307e\u3059\u3002\u305d\u306e\u8981\u56e0\u3092\u4ee5\u4e0b\u306b\u6574\u7406\u3057\u307e\u3059\u3002<\/p>\n<h3>SaaS\u578b\u30d3\u30b8\u30cd\u30b9\u30e2\u30c7\u30eb\u306e\u5897\u52a0<\/h3>\n<p>\u8fd1\u5e74\u3001\u30b5\u30d6\u30b9\u30af\u30ea\u30d7\u30b7\u30e7\u30f3\u578b\u306e\u30d3\u30b8\u30cd\u30b9\u304c\u6025\u901f\u306b\u62e1\u5927\u3057\u3066\u3044\u307e\u3059\u3002Netflix\u3084Amazon Prime\u3068\u3044\u3063\u305fBtoC\u306e\u30b5\u30fc\u30d3\u30b9\u3060\u3051\u3067\u306a\u304f\u3001\u30af\u30e9\u30a6\u30c9\u6280\u8853\u306e\u666e\u53ca\u306b\u4f34\u3044\u3001BtoB\u9818\u57df\u3067\u3082SaaS\uff08Software as a Service\uff09\u3068\u3057\u3066\u5e83\u307e\u308a\u307e\u3057\u305f\u3002<\/p>\n<p>\u3053\u306e\u30af\u30e9\u30a6\u30c9\u578b\u30d7\u30ed\u30c0\u30af\u30c8\u306f\u3001\u5c0e\u5165\u306e\u3057\u3084\u3059\u3055\u3084\u30a4\u30f3\u30bf\u30fc\u30cd\u30c3\u30c8\u63a5\u7d9a\u3055\u3048\u3042\u308c\u3070\u3069\u3053\u3067\u3082\u5229\u7528\u3067\u304d\u308b\u5229\u4fbf\u6027\u304b\u3089\u3001\u73fe\u5728\u306e\u4e3b\u6d41\u3068\u306a\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>\u3053\u3046\u3057\u305fSaaS\u30d3\u30b8\u30cd\u30b9\u306b\u304a\u3044\u3066\u306f\u3001\u9867\u5ba2\u304c\u30b5\u30fc\u30d3\u30b9\u3092\u7d99\u7d9a\u7684\u306b\u5229\u7528\u3059\u308b\u3053\u3068\u304c\u6210\u529f\u306e\u9375\u3068\u306a\u308a\u307e\u3059\u3002\u305d\u306e\u305f\u3081\u3001\u9867\u5ba2\u304c\u30b5\u30fc\u30d3\u30b9\u306e\u4fa1\u5024\u3092\u6700\u5927\u9650\u5f15\u304d\u51fa\u305b\u308b\u3088\u3046\u306b\u652f\u63f4\u3059\u308b\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u304c\u3001\u4e0d\u53ef\u6b20\u306a\u5f79\u5272\u3092\u62c5\u3046\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<p>\u95a2\u9023\u8a18\u4e8b\uff1a<\/p>\n<ul>\n<li><a href=\"https:\/\/product-senses.mazrica.com\/senseslab\/knowledge\/about-subscription-business\">\u30b5\u30d6\u30b9\u30af\u30ea\u30d7\u30b7\u30e7\u30f3\u30d3\u30b8\u30cd\u30b9\u3068\u306f\uff1f\u6210\u529f\u306e\u30dd\u30a4\u30f3\u30c8\u3084\u7a2e\u985e\u3092\u5fb9\u5e95\u89e3\u8aac<\/a><\/li>\n<li><a href=\"https:\/\/product-senses.mazrica.com\/senseslab\/tips\/about-saas-business-required-skill\" target=\"_blank\" rel=\"noopener\">SaaS\u55b6\u696d\u3068\u306f\uff1f\u5fc5\u8981\u306a\u30b9\u30ad\u30eb\u3068SaaS\u30d3\u30b8\u30cd\u30b9\u30e2\u30c7\u30eb\u306e\u7279\u5fb4\u307e\u3067\u7d39\u4ecb<\/a><\/li>\n<\/ul>\n<h3>CX\u306e\u91cd\u8981\u6027\u306e\u9ad8\u307e\u308a<\/h3>\n<p>\u3055\u3089\u306b\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u304c\u6c42\u3081\u3089\u308c\u308b\u80cc\u666f\u306b\u306f\u3001CX\uff08Customer Experience\uff1a\u9867\u5ba2\u4f53\u9a13\uff09\u306e\u6982\u5ff5\u304c\u6d78\u900f\u3057\u3066\u304d\u305f\u3053\u3068\u3082\u6319\u3052\u3089\u308c\u307e\u3059\u3002<\/p>\n<p>\u73fe\u4ee3\u3067\u306f\u300c\u30e2\u30ce\u300d\u305d\u306e\u3082\u306e\u3088\u308a\u3082\u3001\u8cfc\u5165\u524d\u304b\u3089\u8cfc\u5165\u5f8c\u306b\u308f\u305f\u308b\u300c\u30b3\u30c8\u300d\u3001\u3059\u306a\u308f\u3061\u9867\u5ba2\u304c\u5f97\u3089\u308c\u308b\u4f53\u9a13\u304c\u91cd\u8996\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>\u4f8b\u3048\u3070\u3001\u30b9\u30bf\u30fc\u30d0\u30c3\u30af\u30b9\u304c\u300c\u30b3\u30fc\u30d2\u30fc\u3092\u63d0\u4f9b\u3059\u308b\u5834\u300d\u3067\u306f\u306a\u304f\u300c\u5c45\u5fc3\u5730\u306e\u826f\u3044\u7a7a\u9593\uff1d\u7b2c\u4e09\u306e\u5834\u6240\u300d\u3092\u4f5c\u308b\u3053\u3068\u3067\u6210\u529f\u3057\u305f\u3088\u3046\u306b\u3001CX\u3092\u91cd\u8996\u3059\u308b\u3053\u3068\u304c\u7af6\u4e89\u512a\u4f4d\u6027\u3092\u7bc9\u304f\u9375\u3068\u306a\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>\u3053\u306e\u6d41\u308c\u306fBtoB\u306b\u3082\u5f71\u97ff\u3092\u53ca\u307c\u3057\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u304c\u9867\u5ba2\u3068\u3069\u306e\u3088\u3046\u306b\u63a5\u3059\u308b\u304b\u304c\u3001\u305d\u306e\u307e\u307e\u9867\u5ba2\u4f53\u9a13\u306e\u8cea\u306b\u76f4\u7d50\u3057\u307e\u3059\u3002<\/p>\n<p>\u611f\u3058\u306e\u826f\u3044\u5bfe\u5fdc\u304c\u88fd\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306e\u5370\u8c61\u3092\u9ad8\u3081\u3001\u9006\u306b\u60aa\u3044\u5bfe\u5fdc\u306f\u305d\u306e\u4fa1\u5024\u3092\u640d\u306d\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002\u3053\u306e\u305f\u3081\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u81ea\u4f53\u304cCX\u3092\u5411\u4e0a\u3055\u305b\u308b\u91cd\u8981\u306a\u8981\u7d20\u3068\u306a\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n<p><a id=\"senses-serviceguide-3\" href=\"https:\/\/product-senses.mazrica.com\/dldocument\/senses-serviceguide\" target=\"_blank\" rel=\"noopener\"><strong>\u25b6\ufe0e\u25b6\ufe0e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u3092\u52b9\u7387\u5316\u3059\u308bSFA\/CRM\uff08\u55b6\u696d\u30fb\u9867\u5ba2\u95a2\u4fc2\u7ba1\u7406\u30c4\u30fc\u30eb\uff09\u306e\u304a\u3059\u3059\u3081\u306f\u3053\u3061\u3089\uff01<\/strong><\/a><\/p>\n<h3>\u5e02\u5834\u306e\u6210\u719f\u3068\u4ed6\u793e\u30b5\u30fc\u30d3\u30b9\u3068\u306e\u5dee\u5225\u5316\u306e\u5fc5\u8981\u6027<\/h3>\n<p>\u5e02\u5834\u304c\u6210\u719f\u3057\u3001\u30b0\u30ed\u30fc\u30d0\u30eb\u5316\u304c\u9032\u3080\u73fe\u4ee3\u3067\u306f\u3001\u7af6\u5408\u4ed6\u793e\u3068\u306e\u660e\u78ba\u306a\u5dee\u5225\u5316\u304c\u6c42\u3081\u3089\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>\u3057\u304b\u3057\u3001\u88fd\u54c1\u3084\u6280\u8853\u306b\u3088\u308b\u5dee\u5225\u5316\u306f\u60c5\u5831\u306e\u62e1\u6563\u304c\u65e9\u3044\u305f\u3081\u3001\u771f\u4f3c\u3055\u308c\u3084\u3059\u304f\u3001\u9577\u671f\u7684\u306a\u512a\u4f4d\u6027\u3092\u4fdd\u3064\u306e\u304c\u96e3\u3057\u3044\u306e\u304c\u5b9f\u60c5\u3067\u3059\u3002<\/p>\n<p>\u305d\u306e\u305f\u3081\u3001\u4f01\u696d\u306f\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u3092\u901a\u3058\u3066\u3001\u9867\u5ba2\u4e00\u4eba\u3072\u3068\u308a\u306b\u5bfe\u3057\u3066\u9069\u5207\u306a\u652f\u63f4\u3084\u30d5\u30a9\u30ed\u30fc\u3092\u63d0\u4f9b\u3057\u3001\u4ed6\u793e\u306b\u306f\u771f\u4f3c\u3067\u304d\u306a\u3044\u4fe1\u983c\u95a2\u4fc2\u3092\u69cb\u7bc9\u3059\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u7dad\u6301\u3068\u6210\u9577\u3092\u76ee\u6307\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306f\u3001\u5358\u306a\u308b\u30b5\u30dd\u30fc\u30c8\u696d\u52d9\u3092\u8d85\u3048\u3066\u3001\u9867\u5ba2\u306e\u6210\u529f\u4f53\u9a13\u3092\u5275\u51fa\u3057\u3001\u4f01\u696d\u306e\u7af6\u4e89\u529b\u3092\u5f37\u5316\u3059\u308b\u305f\u3081\u306e\u91cd\u8981\u306a\u5f79\u5272\u3092\u679c\u305f\u3057\u3066\u3044\u308b\u306e\u3067\u3059\u3002<\/p>\n<h2><b>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u5c0e\u5165\u306e\u30e1\u30ea\u30c3\u30c8<\/b><\/h2>\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u304c\u7279\u306bBtoB\u4f01\u696d\u3084SaaS\u4f01\u696d\u3067\u91cd\u8981\u8996\u3055\u308c\u308b\u7406\u7531\u306f\u3001\u9867\u5ba2\u3068\u306e\u7d99\u7d9a\u7684\u306a\u95a2\u4fc2\u3092\u7bc9\u304d\u3001\u53ce\u76ca\u3092\u6700\u5927\u5316\u3059\u308b\u305f\u3081\u306b\u6b20\u304b\u305b\u306a\u3044\u5f79\u5272\u3092\u679c\u305f\u3059\u304b\u3089\u3067\u3059\u3002\u305d\u306e\u5177\u4f53\u7684\u306a\u30e1\u30ea\u30c3\u30c8\u3092\u4ee5\u4e0b\u306b\u89e3\u8aac\u3057\u307e\u3059\u3002<\/p>\n<h3><b>CX\uff08\u9867\u5ba2\u4f53\u9a13\uff09\u3092\u9ad8\u3081\u3066\u89e3\u7d04\u7387\u3092\u4e0b\u3052\u308b<\/b><\/h3>\n<p>\u5f93\u6765\u306e\u8cb7\u3044\u5207\u308a\u578b\u30d3\u30b8\u30cd\u30b9\u3067\u306f\u3001\u4e00\u5ea6\u88fd\u54c1\u3092\u8ca9\u58f2\u3059\u308c\u3070\u305d\u306e\u5f8c\u306e\u30b5\u30dd\u30fc\u30c8\u306f\u9650\u5b9a\u7684\u3067\u3057\u305f\u3002<\/p>\n<p>\u3057\u304b\u3057\u3001\u30b5\u30d6\u30b9\u30af\u30ea\u30d7\u30b7\u30e7\u30f3\u578b\u30d3\u30b8\u30cd\u30b9\u3067\u306f\u72b6\u6cc1\u304c\u5927\u304d\u304f\u7570\u306a\u308a\u307e\u3059\u3002\u9867\u5ba2\u304c\u7c21\u5358\u306b\u4ed6\u793e\u88fd\u54c1\u306b\u4e57\u308a\u63db\u3048\u3089\u308c\u308b\u74b0\u5883\u306e\u4e2d\u3067\u306f\u3001\u89e3\u7d04\u7387\u306e\u4f4e\u4e0b\u304c\u6700\u91cd\u8981\u8ab2\u984c\u3068\u306a\u308a\u307e\u3059\u3002\u6708\u984d\u6599\u91d1\u304c\u5b89\u4fa1\u306a\u5834\u5408\u3067\u3082\u3001\u9867\u5ba2\u304c\u77ed\u671f\u9593\u3067\u89e3\u7d04\u3057\u3066\u3057\u307e\u3046\u3068\u3001\u53ce\u76ca\u306b\u5927\u304d\u306a\u5f71\u97ff\u3092\u4e0e\u3048\u307e\u3059\u3002<\/p>\n<p>\u3053\u306e\u554f\u984c\u3092\u89e3\u6c7a\u3059\u308b\u9375\u304c\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306e\u5c0e\u5165\u3067\u3059\u3002\u9867\u5ba2\u304c\u30b5\u30fc\u30d3\u30b9\u3092\u5229\u7528\u3057\u3066\u6210\u679c\u3092\u5f97\u3089\u308c\u308b\u3088\u3046\u30b5\u30dd\u30fc\u30c8\u3059\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u9ad8\u3081\u3001\u5951\u7d04\u3092\u7d99\u7d9a\u3057\u3066\u3082\u3089\u3044\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u3002<\/p>\n<p>\u7279\u306b\u3001\u9867\u5ba2\u306e\u6210\u529f\u4f53\u9a13\u3092\u30b5\u30dd\u30fc\u30c8\u3059\u308b\u3053\u3068\u3067CX\uff08\u9867\u5ba2\u4f53\u9a13\uff09\u304c\u5411\u4e0a\u3057\u3001\u305d\u308c\u304c\u89e3\u7d04\u9632\u6b62\u306b\u3064\u306a\u304c\u308a\u307e\u3059\u3002\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306f\u3001\u9867\u5ba2\u3068\u306e\u4fe1\u983c\u95a2\u4fc2\u3092\u69cb\u7bc9\u3057\u3001\u9867\u5ba2\u304c\u6e80\u8db3\u3057\u3066\u30b5\u30fc\u30d3\u30b9\u3092\u5229\u7528\u3057\u7d9a\u3051\u308b\u74b0\u5883\u3092\u6574\u3048\u308b\u3053\u3068\u3067\u3001\u53ce\u76ca\u306b\u76f4\u63a5\u8ca2\u732e\u3057\u307e\u3059\u3002<\/p>\n<h3><b>LTV\uff08\u9867\u5ba2\u751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id=\"senses-serviceguide-4\" href=\"https:\/\/product-senses.mazrica.com\/dldocument\/senses-serviceguide\"><b>\u25b6\ufe0e\u25b6\ufe0e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306e\u7ba1\u7406\u30fb\u5206\u6790\u306b\u5fc5\u8981\u4e0d\u53ef\u6b20\u306aCRM\uff08\u9867\u5ba2\u95a2\u4fc2\u7ba1\u7406\u30c4\u30fc\u30eb\uff09\u306f\u3053\u3061\u3089<\/b><\/a><\/p>\n<h2>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306e\u5177\u4f53\u7684\u306a\u696d\u52d9\u5185\u5bb9<\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-274910\" src=\"https:\/\/product-senses.mazrica.com\/wp-content\/uploads\/2021\/08\/48870fb2d1aa7b16f662249c0a705eb9.jpg\" alt=\"\" width=\"640\" height=\"410\" srcset=\"https:\/\/mazrica.com\/product\/wp-content\/uploads\/sites\/5\/2021\/08\/48870fb2d1aa7b16f662249c0a705eb9.jpg 800w, https:\/\/mazrica.com\/product\/wp-content\/uploads\/sites\/5\/2021\/08\/48870fb2d1aa7b16f662249c0a705eb9-300x192.jpg 300w, https:\/\/mazrica.com\/product\/wp-content\/uploads\/sites\/5\/2021\/08\/48870fb2d1aa7b16f662249c0a705eb9-768x492.jpg 768w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/p>\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306e\u5f79\u5272\u306f\u3001\u9867\u5ba2\u304c\u63d0\u4f9b\u3055\u308c\u305f\u30b5\u30fc\u30d3\u30b9\u3092\u6700\u5927\u9650\u6d3b\u7528\u3057\u3001\u30d3\u30b8\u30cd\u30b9\u306e\u6210\u679c\u3092\u4e0a\u3052\u3089\u308c\u308b\u3088\u3046\u306b\u652f\u63f4\u3059\u308b\u3053\u3068\u3067\u3059\u3002<br \/>\n\u305d\u306e\u305f\u3081\u306b\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306e\u696d\u52d9\u306f\u591a\u5c90\u306b\u308f\u305f\u308a\u307e\u3059\u304c\u3001\u4e3b\u306b\u4ee5\u4e0b\u306e3\u3064\u306e\u696d\u52d9\u304c\u4e2d\u5fc3\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n<h3>1. \u5c0e\u5165\u30fb\u6d3b\u7528\u652f\u63f4\uff08\u30aa\u30f3\u30dc\u30fc\u30c7\u30a3\u30f3\u30b0\uff09<\/h3>\n<p>\u9867\u5ba2\u304c\u30b5\u30fc\u30d3\u30b9\u3092\u30b9\u30e0\u30fc\u30ba\u306b\u5c0e\u5165\u3057\u3001\u6700\u5927\u9650\u6d3b\u7528\u3067\u304d\u308b\u3088\u3046\u306b\u652f\u63f4\u3059\u308b\u306e\u304c\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306e\u6700\u3082\u91cd\u8981\u306a\u696d\u52d9\u306e\u4e00\u3064\u3067\u3059\u3002<\/p>\n<p>\u7279\u306bBtoB\u5411\u3051\u306e\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3084SaaS\u30c4\u30fc\u30eb\u306f\u6a5f\u80fd\u304c\u591a\u3044\u305f\u3081\u3001\u521d\u671f\u306e\u6bb5\u968e\u3067\u9069\u5207\u306a\u30b5\u30dd\u30fc\u30c8\u3092\u63d0\u4f9b\u3057\u306a\u3051\u308c\u3070\u3001\u9867\u5ba2\u304c\u4f7f\u3044\u3053\u306a\u305b\u305a\u306b\u89e3\u7d04\u3057\u3066\u3057\u307e\u3046\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>\u30aa\u30f3\u30dc\u30fc\u30c7\u30a3\u30f3\u30b0\u306b\u306f\u3001\u4ee5\u4e0b\u306e\u3088\u3046\u306a\u53d6\u308a\u7d44\u307f\u304c\u542b\u307e\u308c\u307e\u3059\u3002<\/p>\n<ul>\n<li>\u521d\u671f\u8a2d\u5b9a\u306e\u30b5\u30dd\u30fc\u30c8\u3084\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u306e\u5b9f\u65bd<\/li>\n<li>\u30de\u30cb\u30e5\u30a2\u30eb\u3084\u52d5\u753b\u30c1\u30e5\u30fc\u30c8\u30ea\u30a2\u30eb\u306a\u3069\u306e\u30ea\u30bd\u30fc\u30b9\u63d0\u4f9b<\/li>\n<li>\u5b9a\u671f\u7684\u306a\u9762\u8ac7\u3084\u30aa\u30f3\u30e9\u30a4\u30f3\u30bb\u30df\u30ca\u30fc\u3092\u901a\u3058\u305f\u6d3b\u7528\u4fc3\u9032<\/li>\n<\/ul>\n<p>\u307e\u305f\u3001\u65b0\u6a5f\u80fd\u306e\u30ea\u30ea\u30fc\u30b9\u6642\u306b\u3082\u3001\u9867\u5ba2\u304c\u9069\u5207\u306b\u6d3b\u7528\u3067\u304d\u308b\u3088\u3046\u306b\u8ffd\u52a0\u306e\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u3084\u60c5\u5831\u63d0\u4f9b\u3092\u884c\u3044\u3001\u7d99\u7d9a\u7684\u306a\u30b5\u30dd\u30fc\u30c8\u3092\u884c\u3046\u3068\u826f\u3044\u3067\u3057\u3087\u3046\u3002<\/p>\n<h3>2. \u30e6\u30fc\u30b6\u30fc\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u306e\u904b\u55b6<\/h3>\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306e\u3082\u3046\u4e00\u3064\u306e\u5f79\u5272\u306f\u3001\u9867\u5ba2\u540c\u58eb\u304c\u4ea4\u6d41\u3057\u3001\u6210\u529f\u4e8b\u4f8b\u3084\u6d3b\u7528\u65b9\u6cd5\u3092\u5171\u6709\u3067\u304d\u308b\u5834\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u3067\u3059\u3002<\/p>\n<p>\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u904b\u55b6\u306f\u3001\u5358\u306a\u308b\u60c5\u5831\u63d0\u4f9b\u306b\u3068\u3069\u307e\u3089\u305a\u3001\u4f01\u696d\u3068\u9867\u5ba2\u306e\u95a2\u4fc2\u3092\u5f37\u5316\u3057\u3001\u9577\u671f\u7684\u306a\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3092\u9ad8\u3081\u308b\u91cd\u8981\u306a\u65bd\u7b56\u306e\u4e00\u3064\u3067\u3059\u3002<\/p>\n<p>\u30e6\u30fc\u30b6\u30fc\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u3092\u904b\u55b6\u3059\u308b\u3053\u3068\u3067\u3001\u4ee5\u4e0b\u306e\u3088\u3046\u306a\u30e1\u30ea\u30c3\u30c8\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<ul>\n<li>\u30e6\u30fc\u30b6\u30fc\u540c\u58eb\u306e\u77e5\u8b58\u5171\u6709\u306b\u3088\u308a\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306e\u8ca0\u62c5\u3092\u8efd\u6e1b<\/li>\n<li>\u9867\u5ba2\u306e\u30cb\u30fc\u30ba\u3084\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u53ce\u96c6\u3057\u3001\u30b5\u30fc\u30d3\u30b9\u6539\u5584\u306b\u6d3b\u304b\u3059<\/li>\n<li>\u88fd\u54c1\u306e\u6d3b\u7528\u5ea6\u3092\u5411\u4e0a\u3055\u305b\u3001\u89e3\u7d04\u7387\u3092\u4f4e\u4e0b\u3055\u305b\u308b<\/li>\n<\/ul>\n<p>\u95a2\u9023\u8a18\u4e8b\uff1a<a href=\"https:\/\/product-senses.mazrica.com\/senseslab\/tips\/community-for-customer-success\" target=\"_blank\" rel=\"noopener\">\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306b\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u904b\u55b6\u306e\u30dd\u30a4\u30f3\u30c8\u3068KPI\u3092\u89e3\u8aac<\/a><\/p>\n<h3>3. \u30b5\u30fc\u30d3\u30b9\u6d3b\u7528\u5ea6\u306e\u30e2\u30cb\u30bf\u30ea\u30f3\u30b0<\/h3>\n<p>\u9867\u5ba2\u304c\u30b5\u30fc\u30d3\u30b9\u3092\u3069\u306e\u7a0b\u5ea6\u6d3b\u7528\u3057\u3066\u3044\u308b\u304b\u3092\u30e2\u30cb\u30bf\u30ea\u30f3\u30b0\u3057\u3001\u9069\u5207\u306a\u30bf\u30a4\u30df\u30f3\u30b0\u3067\u30d5\u30a9\u30ed\u30fc\u3092\u884c\u3046\u3053\u3068\u3082\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306e\u91cd\u8981\u306a\u696d\u52d9\u3067\u3059\u3002<\/p>\n<p>\u6d3b\u7528\u5ea6\u3092\u6e2c\u308b\u305f\u3081\u306b\u3001\u4ee5\u4e0b\u306e\u3088\u3046\u306a\u6307\u6a19\u304c\u6d3b\u7528\u3055\u308c\u307e\u3059\u3002<\/p>\n<ul>\n<li>\u30ed\u30b0\u30a4\u30f3\u983b\u5ea6<\/li>\n<li>\u5229\u7528\u6642\u9593<\/li>\n<li>\u4e3b\u8981\u6a5f\u80fd\u306e\u6d3b\u7528\u72b6\u6cc1<\/li>\n<li>\u5951\u7d04\u66f4\u65b0\u7387<\/li>\n<\/ul>\n<p>\u3053\u306e\u30c7\u30fc\u30bf\u3092\u3082\u3068\u306b\u3001\u300c\u5229\u7528\u304c\u6e1b\u5c11\u3057\u3066\u3044\u308b\u9867\u5ba2\u306b\u65e9\u671f\u30a2\u30d7\u30ed\u30fc\u30c1\u3092\u3059\u308b\u300d\u300c\u6d3b\u7528\u5ea6\u304c\u9ad8\u3044\u9867\u5ba2\u306b\u8ffd\u52a0\u63d0\u6848\u3092\u884c\u3046\u300d\u3068\u3044\u3063\u305f\u65bd\u7b56\u3092\u5b9f\u884c\u3057\u3001\u9867\u5ba2\u306e\u6210\u529f\u3092\u652f\u63f4\u3057\u307e\u3059\u3002<\/p>\n<p><a id=\"senses-serviceguide-1\" href=\"https:\/\/product-senses.mazrica.com\/dldocument\/senses-serviceguide\" target=\"_blank\" rel=\"noopener\"><strong>\u25b6\ufe0e\u25b6\ufe0e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306b\u5fc5\u8981\u306a\u30c7\u30fc\u30bf\u306e\u30e2\u30cb\u30bf\u30ea\u30f3\u30b0\u30fb\u5206\u6790\u304c\u697d\u3005\uff01Mazrica Sales\u306e\u6982\u8981\u8cc7\u6599\u306f\u3053\u3061\u3089<\/strong><\/a><\/p>\n<h2>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306e\u9032\u3081\u65b9<\/h2>\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306f\u3001\u5358\u306b\u554f\u3044\u5408\u308f\u305b\u5bfe\u5fdc\u3092\u3059\u308b\u3060\u3051\u3067\u306a\u304f\u3001\u9867\u5ba2\u306e\u30e9\u30a4\u30d5\u30b5\u30a4\u30af\u30eb\u5168\u4f53\u306b\u308f\u305f\u3063\u3066\u8a08\u753b\u7684\u306b\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u5b9f\u65bd\u3059\u308b\u3053\u3068\u304c\u6c42\u3081\u3089\u308c\u307e\u3059\u3002<\/p>\n<p>\u4e00\u822c\u7684\u306a\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306e\u30d7\u30ed\u30bb\u30b9\u306f\u3001\u4ee5\u4e0b\u306e4\u3064\u306e\u30b9\u30c6\u30c3\u30d7\u3067\u69cb\u6210\u3055\u308c\u307e\u3059\u3002<\/p>\n<h3>1. \u76ee\u7684\u3092\u660e\u78ba\u306b\u3059\u308b<\/h3>\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306e\u65bd\u7b56\u3092\u5b9f\u65bd\u3059\u308b\u524d\u306b\u3001\u660e\u78ba\u306a\u76ee\u7684\u3092\u8a2d\u5b9a\u3059\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<\/p>\n<p>\u4f8b\u3048\u3070\u3001\u4ee5\u4e0b\u306e\u3088\u3046\u306a\u76ee\u6a19\u3092\u30c1\u30fc\u30e0\u3067\u5171\u6709\u3059\u308b\u3053\u3068\u3067\u3001\u65b9\u5411\u6027\u304c\u660e\u78ba\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n<ul>\n<li>\u9867\u5ba2\u6e80\u8db3\u5ea6\uff08CSAT\uff09\u306e\u5411\u4e0a<\/li>\n<li>\u89e3\u7d04\u7387\uff08Churn Rate\uff09\u306e\u4f4e\u4e0b<\/li>\n<li>\u9867\u5ba2\u751f\u6daf\u4fa1\u5024\uff08LTV\uff09\u306e\u6700\u5927\u5316<\/li>\n<\/ul>\n<p>\u307e\u305f\u3001\u9867\u5ba2\u3054\u3068\u306b\u6210\u529f\u306e\u57fa\u6e96\u3092\u8a2d\u5b9a\u3057\u3001\u3069\u306e\u3088\u3046\u306a\u30b5\u30dd\u30fc\u30c8\u304c\u5fc5\u8981\u304b\u3092\u6574\u7406\u3059\u308b\u3053\u3068\u3067\u3001\u3088\u308a\u52b9\u679c\u7684\u306a\u65bd\u7b56\u3092\u5b9f\u65bd\u3067\u304d\u307e\u3059\u3002<\/p>\n<h3>2. \u30aa\u30f3\u30dc\u30fc\u30c7\u30a3\u30f3\u30b0\u3067\u9867\u5ba2\u652f\u63f4\u3092\u884c\u3046<\/h3>\n<p>\u30b5\u30fc\u30d3\u30b9\u5c0e\u5165\u521d\u671f\u306e\u6bb5\u968e\u3067\u3001\u9867\u5ba2\u304c\u30b9\u30e0\u30fc\u30ba\u306b\u5229\u7528\u958b\u59cb\u3067\u304d\u308b\u3088\u3046\u306b\u30b5\u30dd\u30fc\u30c8\u3057\u307e\u3059\u3002 \u30aa\u30f3\u30dc\u30fc\u30c7\u30a3\u30f3\u30b0\u306e\u4e3b\u306a\u65bd\u7b56\u306b\u306f\u3001\u4ee5\u4e0b\u304c\u542b\u307e\u308c\u307e\u3059\u3002<\/p>\n<ul>\n<li>\u521d\u671f\u8a2d\u5b9a\u306e\u30ac\u30a4\u30c9\u3084\u30c7\u30e2\u30f3\u30b9\u30c8\u30ec\u30fc\u30b7\u30e7\u30f3<\/li>\n<li>\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u30bb\u30c3\u30b7\u30e7\u30f3\u3084\u30a6\u30a7\u30d3\u30ca\u30fc\u306e\u5b9f\u65bd<\/li>\n<li>FAQ\u3001\u30de\u30cb\u30e5\u30a2\u30eb\u3001\u52d5\u753b\u30c1\u30e5\u30fc\u30c8\u30ea\u30a2\u30eb\u306e\u63d0\u4f9b<\/li>\n<\/ul>\n<p>\u9069\u5207\u306a\u30aa\u30f3\u30dc\u30fc\u30c7\u30a3\u30f3\u30b0\u3092\u5b9f\u65bd\u3059\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u304c\u65e9\u671f\u306b\u30b5\u30fc\u30d3\u30b9\u306e\u4fa1\u5024\u3092\u5b9f\u611f\u3057\u3001\u7d99\u7d9a\u5229\u7528\u306b\u3064\u306a\u304c\u308a\u307e\u3059\u3002<\/p>\n<h3>3. \u9867\u5ba2\u3092\u30bb\u30b0\u30e1\u30f3\u30c8\u5206\u3051\u3057\u3001\u6700\u9069\u306a\u652f\u63f4\u3092\u63d0\u4f9b\u3059\u308b<\/h3>\n<p>\u3059\u3079\u3066\u306e\u9867\u5ba2\u306b\u540c\u3058\u5bfe\u5fdc\u3092\u3059\u308b\u306e\u3067\u306f\u306a\u304f\u3001\u30bf\u30c3\u30c1\u30e2\u30c7\u30eb\u5225\u306b\u30bb\u30b0\u30e1\u30f3\u30c8\u5206\u3051\u3057\u3001\u305d\u308c\u305e\u308c\u306b\u6700\u9069\u306a\u30b5\u30dd\u30fc\u30c8\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002<\/p>\n<ul>\n<li>\u30cf\u30a4\u30bf\u30c3\u30c1\uff08\u5927\u53e3\u9867\u5ba2\u5411\u3051\uff09\uff1a\u500b\u5225\u8a2a\u554f\u3084\u30b3\u30f3\u30b5\u30eb\u30c6\u30a3\u30f3\u30b0\u306b\u3088\u308b\u624b\u539a\u3044\u30b5\u30dd\u30fc\u30c8<\/li>\n<li>\u30ed\u30fc\u30bf\u30c3\u30c1\uff08\u4e2d\u898f\u6a21\u9867\u5ba2\u5411\u3051\uff09\uff1a\u5b9a\u671f\u7684\u306a\u30a6\u30a7\u30d3\u30ca\u30fc\u3084\u30b0\u30eb\u30fc\u30d7\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0<\/li>\n<li>\u30c6\u30c3\u30af\u30bf\u30c3\u30c1\uff08\u5c0f\u898f\u6a21\u9867\u5ba2\u5411\u3051\uff09\uff1a\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3084\u30e1\u30eb\u30de\u30ac\u3092\u6d3b\u7528\u3057\u305f\u81ea\u52d5\u5316\u5bfe\u5fdc<\/li>\n<\/ul>\n<p>\u3053\u306e\u3088\u3046\u306b\u3001\u9867\u5ba2\u306e\u898f\u6a21\u3084\u30cb\u30fc\u30ba\u306b\u5fdc\u3058\u305f\u9069\u5207\u306a\u30a2\u30d7\u30ed\u30fc\u30c1\u3092\u9078\u629e\u3059\u308b\u3053\u3068\u3067\u3001\u52b9\u679c\u7684\u306a\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u3092\u5b9f\u73fe\u3067\u304d\u307e\u3059\u3002<\/p>\n<h3>4. KPI\u3068\u30d8\u30eb\u30b9\u30b9\u30b3\u30a2\u3092\u8a2d\u5b9a\u3057\u3001\u30e2\u30cb\u30bf\u30ea\u30f3\u30b0\u3059\u308b<\/h3>\n<p>\u65bd\u7b56\u306e\u6210\u679c\u3092\u6e2c\u5b9a\u3057\u3001\u9867\u5ba2\u306e\u72b6\u614b\u3092\u7d99\u7d9a\u7684\u306b\u628a\u63e1\u3059\u308b\u305f\u3081\u306b\u3001KPI\uff08\u91cd\u8981\u696d\u7e3e\u8a55\u4fa1\u6307\u6a19\uff09\u3068\u30d8\u30eb\u30b9\u30b9\u30b3\u30a2\u3092\u8a2d\u5b9a\u3057\u307e\u3059\u3002<\/p>\n<p>KPI\u3092\u5b9a\u671f\u7684\u306b\u30c1\u30a7\u30c3\u30af\u3057\u3001\u300c\u6d3b\u7528\u304c\u6e1b\u5c11\u3057\u3066\u3044\u308b\u9867\u5ba2\u306b\u30a2\u30e9\u30fc\u30c8\u3092\u51fa\u3059\u300d\u300c\u7a4d\u6975\u7684\u306a\u30a2\u30d7\u30ed\u30fc\u30c1\u3092\u884c\u3046\u300d\u3068\u3044\u3063\u305f\u5bfe\u7b56\u3092\u5b9f\u65bd\u3059\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u306e\u6210\u529f\u3092\u7d99\u7d9a\u7684\u306b\u30b5\u30dd\u30fc\u30c8\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306eKPI\u306e\u5177\u4f53\u4f8b\u306b\u3064\u3044\u3066\u306f\u6b21\u306e\u9805\u76ee\u3067\u8a73\u3057\u304f\u8aac\u660e\u3057\u307e\u3059\u3002<\/p>\n<p>\u95a2\u9023\u8a18\u4e8b\uff1a<a href=\"https:\/\/product-senses.mazrica.com\/senseslab\/tips\/customer-success-health-score\" target=\"_blank\" rel=\"noopener\">\u30ab\u30b9\u30bf\u30de\u30fc\u30d8\u30eb\u30b9\u30b9\u30b3\u30a2\u3068\u306f\uff1f\u5c0e\u5165\u306e\u30e1\u30ea\u30c3\u30c8\u30685\u3064\u306e\u30dd\u30a4\u30f3\u30c8<\/a><\/p>\n<h2>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306e6\u3064\u306eKPI<\/h2>\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u3092\u6210\u529f\u3055\u305b\u308b\u305f\u3081\u306b\u306f\u3001\u9867\u5ba2\u3068\u306e\u95a2\u4fc2\u3092\u6570\u5024\u3067\u628a\u63e1\u3057\u3001\u6210\u679c\u3092\u5206\u6790\u3059\u308b\u3053\u3068\u304c\u6b20\u304b\u305b\u307e\u305b\u3093\u3002\u4ee5\u4e0b\u306e6\u3064\u306eKPI\u306f\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306e\u52b9\u679c\u3092\u6e2c\u308b\u305f\u3081\u306b\u91cd\u8981\u306a\u6307\u6a19\u3067\u3059\u3002<\/p>\n<ul>\n<li>LTV<\/li>\n<li>\u89e3\u7d04\u7387\uff08\u30c1\u30e3\u30fc\u30f3\u30ec\u30fc\u30c8\uff09<\/li>\n<li>\u30ea\u30c6\u30f3\u30b7\u30e7\u30f3\u30ec\u30fc\u30c8<\/li>\n<li>\u30a2\u30c3\u30d7\u30bb\u30eb\u7387\u30fb\u30af\u30ed\u30b9\u30bb\u30eb\u7387<\/li>\n<li>\u9867\u5ba2\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u30fbNPS\u00ae<\/li>\n<li>\u5e73\u5747\u4f7f\u7528\u6642\u9593<\/li>\n<\/ul>\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306eKPI\u8a2d\u5b9a\u306b\u3064\u3044\u3066\u306f\u3001\u3053\u3061\u3089\u306e\u8a18\u4e8b\u5185\u3067\u8a73\u3057\u304f\u89e3\u8aac\u3057\u3066\u3044\u307e\u3059\u3002<br \/>\n\u95a2\u9023\u8a18\u4e8b\uff1a<a href=\"https:\/\/product-senses.mazrica.com\/senseslab\/tips\/customer-success-kpi-kgi\" target=\"_blank\" rel=\"noopener\">\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306eKPI13\u9078\uff01\u76ee\u6a19\u8a2d\u5b9a\u306e\u30dd\u30a4\u30f3\u30c8\u3092\u7d39\u4ecb<\/a><\/p>\n<h3>LTV\uff08\u30e9\u30a4\u30d5\u30bf\u30a4\u30e0\u30d0\u30ea\u30e5\u30fc\uff09<\/h3>\n<p>LTV\uff08\u9867\u5ba2\u751f\u6daf\u4fa1\u5024\uff09\u306f\u3001\u9867\u5ba2\u304c\u53d6\u5f15\u671f\u9593\u4e2d\u306b\u4f01\u696d\u306b\u3082\u305f\u3089\u3059\u53ce\u76ca\u306e\u7dcf\u984d\u3092\u793a\u3057\u307e\u3059\u3002LTV\u304c\u9ad8\u3044\u307b\u3069\u3001\u9867\u5ba2\u304c\u4f01\u696d\u306e\u53ce\u76ca\u306b\u9577\u671f\u9593\u8ca2\u732e\u3057\u3066\u3044\u308b\u3053\u3068\u3092\u610f\u5473\u3057\u307e\u3059\u3002<\/p>\n<p>LTV\u3092\u5411\u4e0a\u3055\u305b\u308b\u305f\u3081\u306b\u306f\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u9ad8\u3081\u3001\u30ea\u30c6\u30f3\u30b7\u30e7\u30f3\u7387\uff08\u7d99\u7d9a\u7387\uff09\u3092\u7dad\u6301\u3059\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306f\u3001\u9867\u5ba2\u304c\u88fd\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u3092\u6700\u5927\u9650\u6d3b\u7528\u3057\u3001\u6210\u679c\u3092\u4e0a\u3052\u3089\u308c\u308b\u3088\u3046\u652f\u63f4\u3059\u308b\u3053\u3068\u3067\u3001LTV\u306e\u5411\u4e0a\u306b\u76f4\u63a5\u8ca2\u732e\u3057\u307e\u3059\u3002<\/p>\n<h3>\u89e3\u7d04\u7387\uff08\u30c1\u30e3\u30fc\u30f3\u30ec\u30fc\u30c8\uff09<\/h3>\n<p>\u89e3\u7d04\u7387\u306f\u3001\u4e00\u5b9a\u671f\u9593\u5185\u306b\u5951\u7d04\u3092\u7d42\u4e86\u3057\u305f\u9867\u5ba2\u306e\u5272\u5408\u3092\u793a\u3059\u6307\u6a19\u3067\u3059\u3002\u89e3\u7d04\u7387\u304c\u9ad8\u3044\u5834\u5408\u3001\u9867\u5ba2\u306e\u6e80\u8db3\u5ea6\u304c\u4f4e\u3044\u304b\u3001\u7af6\u5408\u88fd\u54c1\u3078\u306e\u4e57\u308a\u63db\u3048\u304c\u767a\u751f\u3057\u3066\u3044\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>\u3053\u306e\u6307\u6a19\u3092\u6539\u5584\u3059\u308b\u306b\u306f\u3001\u89e3\u7d04\u7406\u7531\u3092\u30c7\u30fc\u30bf\u3067\u5206\u6790\u3057\u3001\u9867\u5ba2\u306e\u8ab2\u984c\u3092\u89e3\u6c7a\u3059\u308b\u305f\u3081\u306e\u5177\u4f53\u7684\u306a\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u8b1b\u3058\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u89e3\u7d04\u7387\u306e\u6291\u5236\u306f\u3001\u53ce\u76ca\u306e\u5b89\u5b9a\u5316\u306b\u76f4\u7d50\u3059\u308b\u91cd\u8981\u306aKPI\u3067\u3059\u3002<\/p>\n<p>\u95a2\u9023\u8a18\u4e8b\uff1a<a href=\"https:\/\/product-senses.mazrica.com\/senseslab\/customer-success\/about-churn-rate\" target=\"_blank\" rel=\"noopener\">\u30c1\u30e3\u30fc\u30f3\u30ec\u30fc\u30c8\uff08\u89e3\u7d04\u7387\uff09\u3068\u306f\uff1f\u8a08\u7b97\u65b9\u6cd5\u3084\u6539\u5584\u65b9\u6cd5\u3092\u89e3\u8aac<\/a><\/p>\n<h3>\u30ea\u30c6\u30f3\u30b7\u30e7\u30f3\u30ec\u30fc\u30c8<\/h3>\n<p>\u30ea\u30c6\u30f3\u30b7\u30e7\u30f3\u30ec\u30fc\u30c8\u306f\u3001\u9867\u5ba2\u304c\u3069\u308c\u3060\u3051\u9577\u671f\u9593\u4f01\u696d\u3068\u95a2\u4fc2\u3092\u7dad\u6301\u3057\u3066\u3044\u308b\u304b\u3092\u6e2c\u308b\u6307\u6a19\u3067\u3059\u3002<\/p>\n<p>\u30ea\u30c6\u30f3\u30b7\u30e7\u30f3\u30ec\u30fc\u30c8\u306b\u306f\u3001\u5951\u7d04\u9867\u5ba2\u6570\u3092\u57fa\u306b\u8a08\u7b97\u3059\u308b\u300c\u30ab\u30b9\u30bf\u30de\u30fc\u30ea\u30c6\u30f3\u30b7\u30e7\u30f3\u30ec\u30fc\u30c8\u300d\u3068\u3001\u53ce\u76ca\u3092\u57fa\u306b\u3057\u305f\u300c\u30ec\u30d9\u30cb\u30e5\u30fc\u30ea\u30c6\u30f3\u30b7\u30e7\u30f3\u30ec\u30fc\u30c8\u300d\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>\u30ea\u30c6\u30f3\u30b7\u30e7\u30f3\u30ec\u30fc\u30c8\u306e\u5411\u4e0a\u306f\u3001\u9867\u5ba2\u304c\u88fd\u54c1\u306b\u6e80\u8db3\u3057\u3001\u4fe1\u983c\u3057\u3066\u3044\u308b\u3053\u3068\u3092\u793a\u3057\u307e\u3059\u3002\u3053\u306e\u6307\u6a19\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u7dad\u6301\u306e\u6226\u7565\u3092\u5f37\u5316\u3067\u304d\u307e\u3059\u3002<\/p>\n<h3>\u30a2\u30c3\u30d7\u30bb\u30eb\u7387\u30fb\u30af\u30ed\u30b9\u30bb\u30eb\u7387<\/h3>\n<p>\u30a2\u30c3\u30d7\u30bb\u30eb\u3068\u306f\u3001\u73fe\u5728\u5229\u7528\u4e2d\u306e\u88fd\u54c1\u306e\u4e0a\u4f4d\u30e2\u30c7\u30eb\u3078\u306e\u79fb\u884c\u3092\u6307\u3057\u3001\u30af\u30ed\u30b9\u30bb\u30eb\u306f\u95a2\u9023\u88fd\u54c1\u306e\u8ffd\u52a0\u5951\u7d04\u3092\u6307\u3057\u307e\u3059\u3002<\/p>\n<p>\u3053\u308c\u3089\u306e\u6307\u6a19\u306f\u3001\u9867\u5ba2\u304c\u4f01\u696d\u306e\u4ed6\u306e\u88fd\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306b\u3069\u308c\u3060\u3051\u8208\u5473\u3092\u6301\u3061\u3001\u4fa1\u5024\u3092\u611f\u3058\u3066\u3044\u308b\u304b\u3092\u6e2c\u308b\u91cd\u8981\u306aKPI\u3067\u3059\u3002<\/p>\n<p>\u305f\u3060\u3057\u3001\u30a2\u30c3\u30d7\u30bb\u30eb\u3084\u30af\u30ed\u30b9\u30bb\u30eb\u306e\u63d0\u6848\u306f\u3001\u9867\u5ba2\u306e\u6210\u529f\u3092\u6700\u512a\u5148\u306b\u8003\u3048\u308b\u3079\u304d\u3067\u3059\u3002\u9867\u5ba2\u304c\u5b9f\u969b\u306b\u4fa1\u5024\u3092\u611f\u3058\u308b\u63d0\u6848\u3092\u884c\u3046\u3053\u3068\u3067\u3001LTV\u306e\u5411\u4e0a\u306b\u3064\u306a\u304c\u308a\u307e\u3059\u3002<\/p>\n<p>\u95a2\u9023\u8a18\u4e8b\uff1a<a href=\"https:\/\/product-senses.mazrica.com\/senseslab\/sales\/about-upsell\">\u30a2\u30c3\u30d7\u30bb\u30eb\u3068\u306f?\u30af\u30ed\u30b9\u30bb\u30eb\u3068\u306e\u9055\u3044\u30fb\u5177\u4f53\u4e8b\u4f8b\u3092\u89e3\u8aac<\/a><\/p>\n<h3>\u9867\u5ba2\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u30fbNPS\u00ae<\/h3>\n<p>\u9867\u5ba2\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u306f\u3001\u9867\u5ba2\u304c\u4f01\u696d\u3084\u88fd\u54c1\u306b\u5bfe\u3057\u3066\u62b1\u304f\u4fe1\u983c\u3084\u611b\u7740\u3092\u793a\u3057\u307e\u3059\u3002<\/p>\n<p>NPS\u00ae\uff08Net Promoter Score\uff09\u306f\u3001\u3053\u306e\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u3092\u6570\u5024\u5316\u3059\u308b\u6307\u6a19\u3067\u3001\u30a2\u30f3\u30b1\u30fc\u30c8\u306a\u3069\u3092\u901a\u3058\u3066\u9867\u5ba2\u63a8\u5968\u5ea6\u3092\u6e2c\u5b9a\u3057\u307e\u3059\u3002<\/p>\n<p>NPS\u00ae\u304c\u9ad8\u3044\u9867\u5ba2\u306f\u30ea\u30d4\u30fc\u30bf\u30fc\u306b\u306a\u308b\u53ef\u80fd\u6027\u304c\u9ad8\u304f\u3001\u4ed6\u306e\u9867\u5ba2\u306b\u3082\u30b5\u30fc\u30d3\u30b9\u3092\u52e7\u3081\u3066\u304f\u308c\u308b\u305f\u3081\u3001\u53ce\u76ca\u62e1\u5927\u306e\u91cd\u8981\u306a\u8981\u7d20\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n<p>\u95a2\u9023\u8a18\u4e8b\uff1a<a href=\"https:\/\/product-senses.mazrica.com\/senseslab\/business-efficiency\/nps\" target=\"_blank\" rel=\"noopener\">NPS\u3068\u306f\uff1f\u610f\u5473\u3084\u9867\u5ba2\u306e\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u3092\u9ad8\u3081\u308b\u6307\u6a19\u306b\u3064\u3044\u3066\u89e3\u8aac<\/a><\/p>\n<h3>\u5e73\u5747\u4f7f\u7528\u6642\u9593<\/h3>\n<p>\u5e73\u5747\u4f7f\u7528\u6642\u9593\u306f\u3001\u9867\u5ba2\u304c\u88fd\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u3092\u3069\u308c\u3060\u3051\u7a4d\u6975\u7684\u306b\u5229\u7528\u3057\u3066\u3044\u308b\u304b\u3092\u793a\u3059\u6307\u6a19\u3067\u3059\u3002<\/p>\n<p>\u3053\u306e\u6570\u5024\u304c\u9ad8\u3044\u307b\u3069\u3001\u9867\u5ba2\u304c\u88fd\u54c1\u306b\u4fa1\u5024\u3092\u611f\u3058\u3001\u65e5\u5e38\u7684\u306b\u6d3b\u7528\u3057\u3066\u3044\u308b\u3053\u3068\u3092\u610f\u5473\u3057\u307e\u3059\u3002\u5229\u7528\u72b6\u6cc1\u3092\u628a\u63e1\u3059\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u306b\u9069\u5207\u306a\u30b5\u30dd\u30fc\u30c8\u3084\u6539\u5584\u63d0\u6848\u3092\u884c\u3044\u3001\u6e80\u8db3\u5ea6\u3092\u3055\u3089\u306b\u5411\u4e0a\u3055\u305b\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<h2>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u6210\u529f\u306e\u305f\u3081\u306e3\u3064\u306e\u30dd\u30a4\u30f3\u30c8<\/h2>\n<p>\u3053\u3053\u304b\u3089\u306f\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u6210\u529f\u306e\u305f\u3081\u306e3\u3064\u306e\u30dd\u30a4\u30f3\u30c8\u3092\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n<h3>\u9867\u5ba2\u30c7\u30fc\u30bf\u306e\u53ce\u96c6\u30fb\u7ba1\u7406\u30fb\u5206\u6790\u3092\u5fb9\u5e95\u3059\u308b<\/h3>\n<p>\u9867\u5ba2\u306e\u6210\u529f\u3092\u652f\u63f4\u3059\u308b\u306b\u306f\u3001\u307e\u305a\u9867\u5ba2\u3092\u6df1\u304f\u7406\u89e3\u3059\u308b\u3053\u3068\u304c\u4e0d\u53ef\u6b20\u3067\u3059\u3002\u305d\u306e\u305f\u3081\u306e\u57fa\u76e4\u3068\u306a\u308b\u306e\u304c\u3001\u9867\u5ba2\u30c7\u30fc\u30bf\u306e\u53ce\u96c6\u3001\u7ba1\u7406\u3001\u5206\u6790\u3067\u3059\u3002\u30c7\u30fc\u30bf\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u306e\u884c\u52d5\u3084\u5229\u7528\u72b6\u6cc1\u3060\u3051\u3067\u306a\u304f\u3001\u6f5c\u5728\u7684\u306a\u30cb\u30fc\u30ba\u3084\u8ab2\u984c\u3082\u660e\u3089\u304b\u306b\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\u81ea\u793e\u306eCRM\uff08\u9867\u5ba2\u7ba1\u7406\u30c4\u30fc\u30eb\uff09\u3084DMP\uff08\u30c7\u30fc\u30bf\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\uff09\u3092\u6d3b\u7528\u3057\u3066\u9867\u5ba2\u60c5\u5831\u3092\u6574\u7406\u3057\u3001\u5fc5\u8981\u306a\u6642\u306b\u3059\u3050\u306b\u6d3b\u7528\u3067\u304d\u308b\u30c7\u30fc\u30bf\u30c9\u30ea\u30d6\u30f3\u306a\u74b0\u5883\u3092\u69cb\u7bc9\u3059\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u500b\u3005\u306e\u9867\u5ba2\u306b\u5408\u308f\u305b\u305f\u5177\u4f53\u7684\u306a\u65bd\u7b56\u3092\u52b9\u7387\u7684\u306b\u5b9f\u884c\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\u95a2\u9023\u8a18\u4e8b\uff1a<a href=\"https:\/\/product-senses.mazrica.com\/senseslab\/business-efficiency\/data-management\">\u9867\u5ba2\u30c7\u30fc\u30bf\u306e\u7ba1\u7406\u65b9\u6cd5\u3092\u89e3\u8aac\uff01\u5206\u6790\u3068\u6d3b\u7528\u3067\u4f01\u696d\u6210\u9577\u306b\u7e4b\u304c\u308b<\/a><\/p>\n<h3>LTV\u3092\u6700\u5927\u5316\u3055\u305b\u308b<\/h3>\n<p>LTV\uff08\u30e9\u30a4\u30d5\u30bf\u30a4\u30e0\u30d0\u30ea\u30e5\u30fc\uff09\u306f\u3001\u9867\u5ba2\u304c\u5951\u7d04\u671f\u9593\u4e2d\u306b\u4f01\u696d\u306b\u3082\u305f\u3089\u3059\u53ce\u76ca\u306e\u7dcf\u984d\u3092\u6307\u3057\u307e\u3059\u3002\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306e\u91cd\u8981\u306a\u76ee\u7684\u306e\u4e00\u3064\u306f\u3001\u3053\u306eLTV\u3092\u6700\u5927\u5316\u3059\u308b\u3053\u3068\u3067\u3059\u3002LTV\u3092\u9ad8\u3081\u308b\u305f\u3081\u306b\u306f\u3001\u9867\u5ba2\u3068\u306e\u7d99\u7d9a\u7684\u306a\u53d6\u5f15\u3092\u4fc3\u9032\u3057\u3001\u88fd\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306e\u4fa1\u5024\u3092\u9577\u671f\u7684\u306b\u63d0\u4f9b\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>\u7279\u306b\u6ce8\u76ee\u3059\u3079\u304d\u306a\u306e\u306f\u3001\u9867\u5ba2\u3068\u306e\u95a2\u4fc2\u6027\u3067\u3059\u3002\u9867\u5ba2\u306e\u8ab2\u984c\u3092\u8fc5\u901f\u306b\u89e3\u6c7a\u3057\u3001\u88fd\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306e\u4fa1\u5024\u3092\u65e9\u671f\u306b\u5b9f\u611f\u3057\u3066\u3082\u3089\u3046\u3053\u3068\u3067\u3001\u6e80\u8db3\u5ea6\u3092\u9ad8\u3081\u3001\u9577\u671f\u9593\u306b\u308f\u305f\u308b\u5229\u7528\u3092\u4fc3\u9032\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\u9867\u5ba2\u306e\u30e2\u30c1\u30d9\u30fc\u30b7\u30e7\u30f3\u3092\u7dad\u6301\u3057\u306a\u304c\u3089\u3001\u8ca0\u62c5\u3092\u8efd\u6e1b\u3059\u308b\u3053\u3068\u3082\u91cd\u8981\u306a\u30dd\u30a4\u30f3\u30c8\u3067\u3059\u3002<\/p>\n<p>\u95a2\u9023\u8a18\u4e8b\uff1a<a href=\"https:\/\/product-senses.mazrica.com\/senseslab\/business-efficiency\/maximize-the-lifetime-value\">LTV\u3092\u6700\u5927\u5316\u3055\u305b\u308b\u306b\u306f\uff1f\u5b9a\u7fa9\u3084\u8a08\u7b97\u65b9\u6cd5\u3001\u6700\u5927\u5316\u65b9\u6cd5\u3092\u8a73\u3057\u304f\u89e3\u8aac<\/a><\/p>\n<h3>\u9867\u5ba2\u306e\u72b6\u6cc1\u306b\u5408\u308f\u305b\u3066\u5bfe\u5fdc\u3092\u5909\u3048\u308b<\/h3>\n<p>\u9867\u5ba2\u3054\u3068\u306b\u7570\u306a\u308b\u30cb\u30fc\u30ba\u3084\u72b6\u6cc1\u306b\u5bfe\u5fdc\u3059\u308b\u305f\u3081\u3001\u67d4\u8edf\u306a\u30a2\u30d7\u30ed\u30fc\u30c1\u304c\u5fc5\u8981\u3067\u3059\u3002\u9867\u5ba2\u3092\u30bb\u30b0\u30e1\u30f3\u30c8\u5206\u3051\u3057\u3001\u305d\u308c\u305e\u308c\u306b\u6700\u9069\u306a\u5bfe\u5fdc\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u3067\u3001\u30ea\u30bd\u30fc\u30b9\u3092\u52b9\u7387\u7684\u306b\u6d3b\u7528\u3067\u304d\u307e\u3059\u3002<\/p>\n<p><span style=\"font-weight: 400;\">\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306e\u76ee\u7684\u306f\u3001\u9867\u5ba2\u306e\u6210\u529f\u3092\u652f\u63f4\u3059\u308b\u3053\u3068\u3067\u3059\u304c\u3001\u305d\u306e\u300c\u6210\u529f\u300d\u304c\u5177\u4f53\u7684\u306b\u3069\u306e\u3088\u3046\u306a\u72b6\u614b\u3092\u6307\u3059\u306e\u304b\u3092\u660e\u78ba\u306b\u5b9a\u7fa9\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u3053\u308c\u3092\u6020\u308b\u3068\u3001\u652f\u63f4\u6d3b\u52d5\u306e\u65b9\u5411\u6027\u304c\u4e0d\u660e\u78ba\u306b\u306a\u308a\u3001\u9867\u5ba2\u304c\u4eca\u3069\u306e\u6bb5\u968e\u306b\u3044\u308b\u306e\u304b\u3001\u6210\u529f\u306b\u5411\u3051\u3066\u3069\u308c\u3060\u3051\u9032\u3093\u3067\u3044\u308b\u306e\u304b\u3092\u6b63\u78ba\u306b\u628a\u63e1\u3067\u304d\u306a\u304f\u306a\u308a\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u7279\u306b\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u3092\u5c0e\u5165\u3057\u305f\u3070\u304b\u308a\u306e\u7d44\u7e54\u3067\u3088\u304f\u3042\u308b\u5931\u6557\u3068\u3057\u3066\u3001\u6210\u529f\u72b6\u614b\u306e\u5b9a\u7fa9\u304c\u66d6\u6627\u306a\u307e\u307e\u652f\u63f4\u3092\u9032\u3081\u3066\u3057\u307e\u3046\u30b1\u30fc\u30b9\u304c\u6319\u3052\u3089\u308c\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u9867\u5ba2\u3054\u3068\u306b\u7570\u306a\u308b\u30b4\u30fc\u30eb\u3084\u57fa\u6e96\u3092\u6574\u7406\u3057\u3001\u3053\u308c\u3092\u30c1\u30fc\u30e0\u5185\u3067\u5171\u6709\u3059\u308b\u3053\u3068\u304c\u5927\u5207\u3067\u3059\u3002\u5177\u4f53\u7684\u306a\u6210\u529f\u57fa\u6e96\u3092\u8a2d\u3051\u308b\u3053\u3068\u3067\u3001\u52b9\u679c\u7684\u306a\u652f\u63f4\u8a08\u753b\u3092\u7acb\u3066\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u3002<\/span><\/p>\n<p>\u305f\u3068\u3048\u3070\u3001\u30cf\u30a4\u30bf\u30c3\u30c1\u30e2\u30c7\u30eb\u306e\u5927\u53e3\u9867\u5ba2\u306b\u306f\u3001\u500b\u5225\u5bfe\u5fdc\u3084\u7d30\u3084\u304b\u306a\u30b5\u30dd\u30fc\u30c8\u304c\u5fc5\u8981\u3067\u3059\u3002\u4e00\u65b9\u3001\u30ed\u30fc\u30bf\u30c3\u30c1\u30e2\u30c7\u30eb\u306e\u9867\u5ba2\u306b\u306f\u30a4\u30d9\u30f3\u30c8\u3084\u30ef\u30fc\u30af\u30b7\u30e7\u30c3\u30d7\u3092\u6d3b\u7528\u3057\u305f\u96c6\u56e3\u5bfe\u5fdc\u304c\u9069\u3057\u3066\u304a\u308a\u3001\u30c6\u30c3\u30af\u30bf\u30c3\u30c1\u30e2\u30c7\u30eb\u306e\u9867\u5ba2\u306b\u306f\u3001\u52d5\u753b\u30de\u30cb\u30e5\u30a2\u30eb\u3084eBook\u3068\u3044\u3063\u305f\u81ea\u52d5\u5316\u3055\u308c\u305f\u30ea\u30bd\u30fc\u30b9\u304c\u52b9\u679c\u7684\u3067\u3059\u3002<\/p>\n<p>\u3053\u308c\u306b\u52a0\u3048\u3001\u9867\u5ba2\u306e\u30d8\u30eb\u30b9\u30b9\u30b3\u30a2\uff08\u30ed\u30b0\u30a4\u30f3\u983b\u5ea6\u3084NPS\u306a\u3069\u3067\u6e2c\u5b9a\uff09\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u30b5\u30fc\u30d3\u30b9\u6d3b\u7528\u72b6\u6cc1\u306b\u5fdc\u3058\u305f\u9069\u5207\u306a\u30a2\u30d7\u30ed\u30fc\u30c1\u3092\u9078\u629e\u3067\u304d\u307e\u3059\u3002<\/p>\n<h2>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306e\u6210\u529f\u4e8b\u4f8b\uff5c\u5b9f\u969b\u306e\u4f01\u696d\u306e\u53d6\u308a\u7d44\u307f<\/h2>\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306f\u3053\u305310\u5e74\u307b\u3069\u3067\u666e\u53ca\u3057\u305f\u3001\u65e5\u672c\u3067\u3082\u304b\u306a\u308a\u65b0\u3057\u3044\u8077\u7a2e\u3067\u3059\u304c\u3001\u65e2\u306b\u65e5\u672c\u56fd\u5185\u306e\u4f01\u696d\u306b\u304a\u3044\u3066\u3082\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u3092\u6210\u529f\u3055\u305b\u3001\u4f01\u696d\u306e\u5927\u304d\u306a\u767a\u5c55\u306b\u7e4b\u3052\u305f\u4e8b\u4f8b\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>\u4eca\u56de\u7d39\u4ecb\u3059\u308b\u306e\u306f\u3001\u300cSansan\u682a\u5f0f\u4f1a\u793e\u300d\u3068\u300c\u682a\u5f0f\u4f1a\u793eSmartHR\u300d\u3067\u3059\u3002<\/p>\n<h3><strong>\u4e8b\u4f8b1\uff1aSansan\u682a\u5f0f\u4f1a\u793e<\/strong><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-274914 size-large\" src=\"https:\/\/product-senses.mazrica.com\/wp-content\/uploads\/2021\/08\/sansan-1024x508.jpg\" alt=\"\" width=\"640\" height=\"318\" \/><\/p>\n<p>Sansan\u682a\u5f0f\u4f1a\u793e\u306f\u300c\u51fa\u4f1a\u3044\u304b\u3089\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u3092\u751f\u307f\u51fa\u3059\u300d\u3092\u30df\u30c3\u30b7\u30e7\u30f3\u306b\u3001\u6cd5\u4eba\u5411\u3051\u30af\u30e9\u30a6\u30c9\u540d\u523a\u7ba1\u7406\u30b5\u30fc\u30d3\u30b9\u300cSansan\u300d\u3068\u3001\u500b\u4eba\u5411\u3051\u540d\u523a\u30a2\u30d7\u30ea\u300cEight\u300d\u3092\u5c55\u958b\u3059\u308b\u56fd\u5185\u306eSaaS\u4f01\u696d\u3067\u3059\u3002\u300c\u305d\u308c\u3001\u65e9\u304f\u8a00\u3063\u3066\u3088\uff5e\u300d\u3068\u3044\u3046CM\u3067\u3054\u5b58\u3058\u306e\u65b9\u3082\u591a\u3044\u306e\u3067\u306f\u306a\u3044\u3067\u3057\u3087\u3046\u304b\u3002<\/p>\n<p>Sansan\u682a\u5f0f\u4f1a\u793e\u306f\u3001\u307e\u3060\u30b5\u30d6\u30b9\u30af\u30ea\u30d7\u30b7\u30e7\u30f3\u304c\u65e5\u672c\u306b\u6d78\u900f\u3057\u3066\u3044\u306a\u304b\u3063\u305f2007\u5e74\u304b\u3089\u4e8b\u696d\u3092\u958b\u59cb\u3057\u30012012\u5e74\u306b\u56fd\u5185\u521d\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u90e8\u9580\u3092\u7acb\u3061\u4e0a\u3052\u307e\u3057\u305f\u3002<\/p>\n<p>\u73fe\u5728\u3067\u306f\u540d\u523a\u7ba1\u7406\u30b5\u30fc\u30d3\u30b9\u306e\u30de\u30fc\u30b1\u30c3\u30c8\u30b7\u30a7\u30a2\u306e83.5%\u3092\u5360\u3081(\u51fa\u5178\uff1a<a href=\"https:\/\/prtimes.jp\/main\/html\/rd\/p\/000000135.000049627.html\" target=\"_blank\" rel=\"nofollow noopener\">Sansan\u3001\u6cd5\u4eba\u5411\u3051\u540d\u523a\u7ba1\u7406\u30b5\u30fc\u30d3\u30b98\u5e74\u9023\u7d9a\u30b7\u30a7\u30a2No.1<\/a>)\u3001\u5727\u5012\u7684\u306a\u696d\u754cNo.1\u4f01\u696d\u3068\u306a\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>\u3053\u306e\u3088\u3046\u306b\u3001\u73fe\u5728\u5927\u304d\u306a\u767a\u5c55\u3092\u9042\u3052\u3066\u304d\u305fSansan\u682a\u5f0f\u4f1a\u793e\u3067\u3059\u304c\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u3068\u3057\u3066\u306f\u30aa\u30f3\u30dc\u30fc\u30c7\u30a3\u30f3\u30b0\u306b\u5fb9\u5e95\u7684\u306b\u30d5\u30a9\u30fc\u30ab\u30b9\u3057\u305f\u6226\u7565\u3092\u3068\u3063\u3066\u304d\u307e\u3057\u305f\u3002<\/p>\n<p>Sansan\u682a\u5f0f\u4f1a\u793e\u306f\u3001\u306f\u3058\u3081\u306e\u5c0e\u5165\u6642\u671f\u306b\u3069\u308c\u3060\u3051\u88fd\u54c1\u306e\u4f7f\u3044\u65b9\u3092\u7406\u89e3\u3057\u3066\u3082\u3089\u3048\u308b\u304b\u3001\u305d\u3057\u3066\u3069\u308c\u3060\u3051\u6210\u529f\u4f53\u9a13\u3092\u611f\u3058\u3066\u3082\u3089\u3048\u308b\u304b\u304c\u5927\u4e8b\u3067\u3042\u308b\u3053\u3068\u3092\u898b\u629c\u3044\u3066\u3044\u305f\u306e\u3067\u3057\u3087\u3046\u3002<\/p>\n<p>\u7d50\u679c\u3001\u73fe\u5728\u306f\u89e3\u7d04\u73870.60%\u3068\u3044\u3046SaaS\u696d\u754c\u30c8\u30c3\u30d7\u30af\u30e9\u30b9\u306e\u9a5a\u7570\u306e\u6570\u5b57\u3092\u53e9\u304d\u51fa\u3059\u3053\u3068\u306b\u6210\u529f\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>\u4f01\u696dHP\uff1a<a href=\"https:\/\/jp.corp-sansan.com\/\" target=\"_blank\" rel=\"nofollow noopener\">https:\/\/jp.corp-sansan.com\/<\/a><\/p>\n<p><a id=\"senses_sansan_integration\" href=\"https:\/\/product-senses.mazrica.com\/dldocument\/senses_sansan_integration\" target=\"_blank\" rel=\"noopener\"><b>\u25b6\u3010\u7121\u6599ebook\u3011\u540d\u523a\u7ba1\u7406\u30c4\u30fc\u30eb(Sansan)\u3092\u55b6\u696d\u73fe\u5834\u3067\u3082\u3063\u3068\u6d3b\u8e8d\u3055\u305b\u308b\u65b9\u6cd5\u3068\u306f\uff1f<\/b><\/a><\/p>\n<h3><strong>\u4e8b\u4f8b2\uff1a\u682a\u5f0f\u4f1a\u793eSmartHR<\/strong><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-274915 size-large\" src=\"https:\/\/product-senses.mazrica.com\/wp-content\/uploads\/2021\/08\/smartHR-1024x549.jpg\" alt=\"\" width=\"640\" height=\"343\" \/><\/p>\n<p>\u682a\u5f0f\u4f1a\u793eSmartHR\u306f\u300c\u793e\u4f1a\u306e\u975e\u5408\u7406\u3092\u3001\u30cf\u30c3\u30af\u3059\u308b\u3002\u300d\u3092\u30df\u30c3\u30b7\u30e7\u30f3\u306b\u3001\u6cd5\u4eba\u5411\u3051\u306e\u30af\u30e9\u30a6\u30c9\u4eba\u4e8b\u52b4\u52d9\u30bd\u30d5\u30c8\u300cSmartHR\u300d\u3092\u5c55\u958b\u3059\u308b\u56fd\u5185\u306eSaaS\u4f01\u696d\u3067\u3059\u3002<\/p>\n<p>2015\u5e74\u306e\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306e\u30ed\u30fc\u30f3\u30c1\u4ee5\u964d\u3088\u308a\u6025\u901f\u306b\u62e1\u5927\u3092\u7d9a\u3051\u30012021\u5e746\u6708\u306b\u306f\u30b7\u30ea\u30fc\u30baD\u306e156\u5104\u5186\u306b\u3082\u306e\u307c\u308b\u8cc7\u91d1\u8abf\u9054\u3092\u884c\u3063\u3066\u304a\u308a\uff08\u51fa\u5178\uff1a<a href=\"https:\/\/smarthr.jp\/release\/25704\" target=\"_blank\" rel=\"nofollow noopener\">\u30af\u30e9\u30a6\u30c9\u4eba\u4e8b\u52b4\u52d9\u30bd\u30d5\u30c8\u3092\u63d0\u4f9b\u3059\u308bSmartHR\u3001\u7d04156\u5104\u5186\u306e\u30b7\u30ea\u30fc\u30baD\u8cc7\u91d1\u8abf\u9054\u3092\u5b9f\u65bd<\/a>\uff09\u3001\u56fd\u5185\u30e6\u30cb\u30b3\u30fc\u30f3\u4f01\u696d\u3078\u306e\u4ef2\u9593\u5165\u308a\u3092\u679c\u305f\u3057\u305f\u3053\u3068\u3067\u3082\u5927\u304d\u306a\u8a71\u984c\u306b\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<p>\u3053\u306e\u3088\u3046\u306b\u3001\u52e2\u3044\u306e\u3042\u308b\u4f01\u696d\u3068\u306a\u3063\u3066\u3044\u308b\u682a\u5f0f\u4f1a\u793eSmartHR\u3067\u3059\u304c\u3001\u7d99\u7d9a\u7387\u306b\u95a2\u3057\u3066\u3082\u306a\u3093\u306899.5%\u3068\u3044\u3046\u9a5a\u7570\u306e\u6570\u5024\u3092\u8a87\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>\u5f37\u3055\u306e\u4e00\u3064\u306b\u3042\u308b\u306e\u306f\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306e\u6226\u7565\u3002<\/p>\n<p>\u682a\u5f0f\u4f1a\u793eSmartHR\u3067\u306f\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u30c1\u30fc\u30e0\u3092\u4f01\u696d\u898f\u6a21\u3084\u5c0e\u5165\u30d5\u30a7\u30fc\u30ba\u3054\u3068\u306b\u7d30\u5206\u5316\u3057\u3001\u305d\u308c\u305e\u308c\u306b\u5bfe\u3057\u3066\u9055\u3063\u305f\u30a2\u30d7\u30ed\u30fc\u30c1\u3092\u3068\u308b\u3053\u3068\u3092\u6226\u7565\u3068\u3057\u3066\u304d\u307e\u3057\u305f\u3002<\/p>\n<p>\u30aa\u30f3\u30dc\u30fc\u30c7\u30a3\u30f3\u30b0\u5c02\u9580\u306e\u30c1\u30fc\u30e0\u3001\u5927\u4f01\u696d\u62c5\u5f53\u306e\u30c1\u30fc\u30e0\u3068\u4e2d\u5c0f\u4f01\u696d\u62c5\u5f53\u306e\u30c1\u30fc\u30e0\u3001\u30e6\u30fc\u30b6\u30fc\u304c\u81ea\u8eab\u3067\u6d3b\u7528\u5ea6\u5408\u3044\u3092\u6df1\u3081\u3089\u308c\u308b\u3088\u3046\u306a\u30b3\u30f3\u30c6\u30f3\u30c4\u3092\u4f01\u753b\u3059\u308b\u30c1\u30fc\u30e0\u3001\u30e6\u30fc\u30b6\u30fc\u306e\u6d3b\u7528\u30c7\u30fc\u30bf\u3092\u5206\u6790\u3057\u3066\u9069\u5207\u306a\u30b5\u30dd\u30fc\u30c8\u30bf\u30a4\u30df\u30f3\u30b0\u3092\u8a2d\u8a08\u3059\u308b\u30c1\u30fc\u30e0\u306a\u3069\u306b\u5206\u3051\u3001\u5168\u4f53\u306eKPI\u3092\u610f\u8b58\u3057\u3064\u3064\u3001\u305d\u308c\u305e\u308c\u306e\u30c1\u30fc\u30e0KPI\u3082\u610f\u8b58\u3059\u308b\u3053\u3068\u3067\u3001\u7d99\u7d9a\u738799.5%\u3068\u3044\u3046\u6570\u5024\u3092\u9054\u6210\u3059\u308b\u306b\u81f3\u3063\u305f\u306e\u3067\u3059\u3002<\/p>\n<p>\u4f01\u696dHP\uff1a<a href=\"https:\/\/smarthr.co.jp\/\" target=\"_blank\" rel=\"nofollow noopener\">https:\/\/smarthr.co.jp\/<\/a><\/p>\n<h3>\u682a\u5f0f\u4f1a\u793eMazrica<\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/mazrica.com\/product\/wp-content\/uploads\/sites\/5\/2025\/02\/Mazrica-Sales_product_pm-1.webp\" alt=\"\" width=\"640\" height=\"360\" \/><\/p>\n<p>\u682a\u5f0f\u4f1a\u793e\u30de\u30c4\u30ea\u30ab\u306f\u56fd\u7523 SFA\/CRM\u300cMazrica\u202fSales\u300d\u3092\u63d0\u4f9b\u3059\u308b SaaS \u4f01\u696d\u3067\u3059\u3002<\/p>\n<p>2016 \u5e74\u306e\u30b5\u30fc\u30d3\u30b9\u958b\u59cb\u304b\u3089\u5c0e\u5165\u793e\u6570\u3092\u4f38\u3070\u3057\u7d9a\u3051\u3001\u73fe\u5728\u3067\u306f\u88fd\u9020\u3001IT\u3001\u5546\u793e\u306a\u3069\u5e45\u5e83\u3044\u696d\u754c\u3067 2,500 \u793e\u8d85\uff082024 \u5e74 7 \u6708\u6642\u70b9\uff09\u304c\u6d3b\u7528\u3059\u308b\u30d7\u30ed\u30c0\u30af\u30c8\u306b\u6210\u9577\u3057\u307e\u3057\u305f\u3002\u30e6\u30fc\u30b6\u30fc\u57fa\u76e4\u306e\u62e1\u5927\u3068\u4e26\u884c\u3057\u3066\u3001\u5e74\u9593\u5e73\u5747\u89e3\u7d04\u7387 1\uff05\u53f0\u3068\u3044\u3046\u9ad8\u3044\u5b9a\u7740\u7387\u3092\u7dad\u6301\u3057\u3066\u3044\u308b\u70b9\u3082\u540c\u793e\u306e\u7279\u5fb4\u3067\u3059\u3002<\/p>\n<p>\u305d\u306e\u8981\u3068\u306a\u3063\u3066\u3044\u308b\u306e\u304c\u300cMazrica\u202f\u30e6\u30fc\u30b6\u30fc\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u300d\u306e\u904b\u55b6\u6226\u7565\u3067\u3059\u3002\u30de\u30c4\u30ea\u30ab\u306f 2022 \u5e74\u306b\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u3092\u7acb\u3061\u4e0a\u3052\u3001\u30aa\u30f3\u30e9\u30a4\u30f3\u30fb\u30aa\u30d5\u30e9\u30a4\u30f3\u3092\u7d44\u307f\u5408\u308f\u305b\u305f\u30e6\u30fc\u30b6\u30fc\u4ea4\u6d41\u4f1a\u3092\u5b9a\u671f\u958b\u50ac\u3002<\/p>\n<p>\u4f01\u696d\u898f\u6a21\u3084\u5c0e\u5165\u30d5\u30a7\u30fc\u30ba\u3054\u3068\u306b\u5206\u79d1\u4f1a\u3092\u8a2d\u3051\u3001\u7d4c\u55b6\u5c64\u3068\u73fe\u5834\u30ea\u30fc\u30c0\u30fc\u304c\u8ab2\u984c\u3092\u5171\u6709\u3057\u5408\u3048\u308b\u5834\u3092\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002\u3055\u3089\u306b\u3001\u30aa\u30f3\u30dc\u30fc\u30c7\u30a3\u30f3\u30b0\u652f\u63f4\u3001\u6a5f\u80fd\u6d3b\u7528\u30ef\u30fc\u30af\u30b7\u30e7\u30c3\u30d7\u3001\u30c7\u30fc\u30bf\u6d3b\u7528\u52c9\u5f37\u4f1a\u306a\u3069\u30c6\u30fc\u30de\u5225\u306e\u30d7\u30ed\u30b0\u30e9\u30e0\u3092\u7528\u610f\u3057\u3001\u30e6\u30fc\u30b6\u30fc\u304c\u81ea\u8d70\u7684\u306b\u5b66\u7fd2\u3067\u304d\u308b\u4ed5\u7d44\u307f\u3092\u6574\u5099\u3057\u307e\u3057\u305f\u3002<\/p>\n<p>\u3053\u3046\u3057\u305f\u591a\u5c64\u7684\u306a\u30b5\u30af\u30bb\u30b9\u30e2\u30c7\u30eb\u306b\u3088\u308a\u3001Mazrica\u202fSales \u306f\u300c\u5165\u529b\u304c\u7d9a\u304b\u306a\u3044\u300d\u300c\u6d3b\u7528\u304c\u6839\u4ed8\u304b\u306a\u3044\u300d\u3068\u3044\u3046 SFA \u306e\u5b9a\u7740\u8ab2\u984c\u3092\u514b\u670d\u3002<\/p>\n<p>\u5b9f\u969b\u3001\u5c0e\u5165 5 \u5e74\u76ee\u306e\u897f\u5ddd\u682a\u5f0f\u4f1a\u793e\u304c\u55b6\u696d\u30e2\u30c1\u30d9\u30fc\u30b7\u30e7\u30f3\u5411\u4e0a\u3092\u5b9f\u611f\u3057\u3001\u30c0\u30a4\u30cf\u30c4\u5de5\u696d\u682a\u5f0f\u4f1a\u793e\u3067\u306f\u8907\u6570\u90e8\u9580\u306e\u696d\u52d9\u9023\u643a\u3092\u5b9f\u73fe\u3059\u308b\u306a\u3069\u3001\u6210\u529f\u4e8b\u4f8b\u304c\u76f8\u6b21\u3044\u3067\u3044\u307e\u3059\u3002<\/p>\n<p>\u540c\u793e\u306f\u4eca\u5f8c\u3082\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u3092\u6838\u306b\u30e6\u30fc\u30b6\u30fc\u540c\u58eb\u306e\u5b66\u3073\u5408\u3044\u3092\u4fc3\u9032\u3057\u3001\u3055\u3089\u306a\u308b\u9867\u5ba2\u4fa1\u5024\u306e\u6700\u5927\u5316\u3092\u76ee\u6307\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>\u4f01\u696dHP\uff1a<a href=\"https:\/\/mazrica.com\/\">https:\/\/mazrica.com\/<\/a><\/p>\n<h2>\u304a\u3059\u3059\u3081\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u30c4\u30fc\u30eb5\u9078\u3068\u6d3b\u7528\u65b9\u6cd5<\/h2>\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306b\u304a\u3059\u3059\u3081\u306e\u30c4\u30fc\u30eb\u30925\u3064\u53b3\u9078\u3057\u3066\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n<p>\u5c1a\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u30c4\u30fc\u30eb\u306b\u3064\u3044\u3066\u306f\u3001\u3053\u3061\u3089\u306e\u8a18\u4e8b\u5185\u306712\u306e\u30c4\u30fc\u30eb\u3092\u7d39\u4ecb\u3057\u3066\u3044\u307e\u3059\u3002<br \/>\n\u95a2\u9023\u8a18\u4e8b\uff1a<a href=\"https:\/\/product-senses.mazrica.com\/senseslab\/tool-reviews\/customer-success-tool\">\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u30c4\u30fc\u30eb15\u9078\uff5c\u9867\u5ba2\u7ba1\u7406\u306b\u5fc5\u8981\u306a\u30c4\u30fc\u30eb\u3068\u306f\uff1f<\/a><\/p>\n<h3><strong>Mazrica Sales\uff5c\u904b\u7528\u5b9a\u7740\u304b\u3089\u30aa\u30f3\u30dc\u30fc\u30c7\u30a3\u30f3\u30b0\u7ba1\u7406\u307e\u3067<\/strong><\/h3>\n<p><img data-dominant-color=\"c8e4ef\" data-has-transparency=\"false\" style=\"--dominant-color: #c8e4ef;\" loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-458294 size-full not-transparent\" src=\"https:\/\/mazrica.com\/product\/wp-content\/uploads\/sites\/5\/2025\/01\/Mazrica-Sales_product_pm-1.webp\" alt=\"Mazrica Sales\u88fd\u54c1\u30a4\u30e1\u30fc\u30b8\" width=\"640\" height=\"360\" srcset=\"https:\/\/mazrica.com\/product\/wp-content\/uploads\/sites\/5\/2025\/01\/Mazrica-Sales_product_pm-1.webp 640w, https:\/\/mazrica.com\/product\/wp-content\/uploads\/sites\/5\/2025\/01\/Mazrica-Sales_product_pm-1-300x169.webp 300w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/p>\n<p>\u30b5\u30d6\u30b9\u30af\u30ea\u30d7\u30b7\u30e7\u30f3\u30e2\u30c7\u30eb\u306e\u30d3\u30b8\u30cd\u30b9\u3092\u884c\u3046\u4e0a\u3067\u306f\u3001\u9867\u5ba2\u306b\u7d99\u7d9a\u3057\u3066\u5229\u7528\u3057\u3066\u3082\u3089\u3046\u3053\u3068\u3092\u610f\u8b58\u3057\u306a\u3051\u308c\u3070\u306a\u308a\u307e\u305b\u3093\u3002<\/p>\n<p>\u305d\u306e\u305f\u3081\u306b\u306f\u3001\u4e00\u756a\u306f\u3058\u3081\u306e\u5c0e\u5165\u6642\u70b9\u3067\u9069\u5207\u306b\u30aa\u30f3\u30dc\u30fc\u30c7\u30a3\u30f3\u30b0\u3092\u884c\u3044\u3001\u904b\u7528\u5b9a\u7740\u3055\u305b\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<\/p>\n<p>\u305d\u3053\u3067\u304a\u3059\u3059\u3081\u3059\u308b\u30c4\u30fc\u30eb\u304c<strong>\u300c<a href=\"https:\/\/product-senses.mazrica.com\/\" target=\"_blank\" rel=\"noopener\">Mazrica Sales<\/a><\/strong><strong>\u300d<\/strong>\u3067\u3059\u3002<\/p>\n<p><a href=\"https:\/\/product-senses.mazrica.com\/\" target=\"_blank\" rel=\"noopener\">Mazrica Sales<\/a>\u306f\u9867\u5ba2\u7ba1\u7406\u306e\u6a5f\u80fd\u3092\u6301\u3064CRM\/SFA\u3067\u3042\u308a\u306a\u304c\u3089\u3082\u3001\u300c\u30e1\u30fc\u30eb\u4e00\u6589\u914d\u4fe1\u6a5f\u80fd\u300d\u3092\u3082\u3061\u3044\u3066\u30e1\u30eb\u30de\u30ac\u306a\u3069\u3092\u9867\u5ba2\u306b\u914d\u4fe1\u3067\u304d\u308b\u305f\u3081\u3001\u52b9\u7387\u7684\u306b\u9867\u5ba2\u306e\u5b9a\u7740\u30b5\u30dd\u30fc\u30c8\u3092\u884c\u3046\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<figure id=\"attachment_229456\" aria-describedby=\"caption-attachment-229456\" style=\"width: 640px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-229456 size-large\" src=\"https:\/\/product-senses.mazrica.com\/wp-content\/uploads\/2019\/12\/adaff460f36df724ff8545ca82eaa8b3-1024x683.png\" alt=\"\" width=\"640\" height=\"427\" \/><figcaption id=\"caption-attachment-229456\" class=\"wp-caption-text\">\u55b6\u696d\u6848\u4ef6\u306e\u9032\u6357\u3084\u30a2\u30af\u30b7\u30e7\u30f3\u60c5\u5831\u3092\u81ea\u52d5\u5165\u529b\u3001\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u7ba1\u7406\u3067\u304d\u308b\u300cMazrica Sales\u300d<\/figcaption><\/figure>\n<p>\u307e\u305f\u3001\u30ab\u30f3\u30d0\u30f3\u65b9\u5f0f\u3067\u898b\u3084\u3059\u3044\u6848\u4ef6\u30dc\u30fc\u30c9\u3092\u4f7f\u3063\u3066\u3001\u30c1\u30fc\u30e0\u5185\u3067\u9867\u5ba2\u306e\u60c5\u5831\u3092\u5171\u6709\u3059\u308b\u3053\u3068\u3082\u53ef\u80fd\u3002<\/p>\n<p>\u30aa\u30f3\u30dc\u30fc\u30c7\u30a3\u30f3\u30b0\u306b\u8ab2\u984c\u3092\u611f\u3058\u3066\u3044\u308b\u4f01\u696d\u306b\u3074\u3063\u305f\u308a\u306e\u88fd\u54c1\u3067\u3059\u3002<\/p>\n<p><a href=\"https:\/\/product-senses.mazrica.com\/feature\/\" target=\"_blank\" rel=\"noopener\"><b>\u25b6\ufe0eMazrica Sales\u4e3b\u8981\u6a5f\u80fd\u30da\u30fc\u30b8\u306f\u3053\u3061\u3089<\/b><\/a><\/p>\n<p>\u3010\u6599\u91d1\u3011<\/p>\n<p>\u521d\u671f\u8cbb\u7528\u30fb\u958b\u767a\u8cbb\u7528\uff1a\u7121\u6599<\/p>\n<p>Starter\u30d7\u30e9\u30f3\uff1a6,500\u5186\/ID\u301c<br \/>\nGrowth\u30d7\u30e9\u30f3\uff1a12,500\u5186\/ID\u301c<br \/>\nUnlimited\u30d7\u30e9\u30f3\uff1a18,500\u5186\/ID\u301c<\/p>\n<p><a href=\"https:\/\/product-senses.mazrica.com\/pricing\/\" target=\"_blank\" rel=\"noopener\"><b>\u25b6\ufe0eMazrica Sales\u306e\u6599\u91d1\u8a73\u7d30\u306f\u3053\u3061\u3089<\/b><\/a><\/p>\n<p><b>\u3010\u7121\u6599\u30c8\u30e9\u30a4\u30a2\u30eb\u3011<\/b><\/p>\n<p>SFA\/CRM\u30fb\u55b6\u696d\u652f\u63f4\u30c4\u30fc\u30eb\u300e<a href=\"https:\/\/product-senses.mazrica.com\/\" target=\"_blank\" rel=\"noopener\">Mazrica Sales<\/a>\u300f\u306f\u7121\u6599\u30c8\u30e9\u30a4\u30a2\u30eb\u304c\u53ef\u80fd\u3067\u3059\u3002\u4ee5\u4e0b\u306e\u30ea\u30f3\u30af\u3088\u308a\u304a\u7533\u3057\u8fbc\u307f\u304f\u3060\u3055\u3044\u3002<\/p>\n<p><a href=\"https:\/\/product-senses.mazrica.com\/trial\/\" target=\"_blank\" rel=\"noopener\"><b>\u25b6\ufe0e\u25b6\ufe0e\u7121\u6599\u30c8\u30e9\u30a4\u30a2\u30eb\u306e\u304a\u7533\u8fbc\u307f\u306f\u3053\u3061\u3089\u304b\u3089<\/b><\/a><\/p>\n<p><a class=\"c-btn c-btn-conv\" style=\"text-decoration: none; padding: 10px 10px;\" href=\"https:\/\/product-senses.mazrica.com\/\" target=\"_blank\" rel=\"noopener\">Mazrica Sales \u306e\u88fd\u54c1\u30da\u30fc\u30b8\u306f\u3053\u3061\u3089<\/a><\/p>\n<h3><span id=\"Mazrica_DSRDSR\" tabindex=\"-1\"><span id=\"DealPodsDSR\"><b>Mazrica DSR<\/b><\/span><\/span><strong>\uff5c\u9867\u5ba2\u3068\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u6700\u9069\u5316<\/strong><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-254172 size-large\" src=\"https:\/\/product-senses.mazrica.com\/wp-content\/uploads\/2023\/09\/Screen-Shot-2023-09-11-at-11.14.48-1024x572.jpg\" alt=\"\" width=\"640\" height=\"358\" \/><\/p>\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306b\u304a\u3044\u3066\u3001\u81ea\u793e\u3068\u9867\u5ba2\u9593\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u5186\u6ed1\u5316\u3059\u308b\u305f\u3081\u306b\u304a\u52e7\u3081\u306a\u30c4\u30fc\u30eb\u304c\u300c <a href=\"https:\/\/product-senses.mazrica.com\/lp-enterprise-sales-dealpods-lab-io\">Mazrica DSR<\/a> \u300d\u3067\u3059\u3002<\/p>\n<p><a href=\"https:\/\/product-senses.mazrica.com\/lp-enterprise-sales-dealpods-lab-io\" target=\"_blank\" rel=\"nofollow noopener\">Mazrica DSR<\/a>\u306f\u55b6\u696d\u30fb\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u3068\u9867\u5ba2\u306b\u304a\u3044\u3066\u3084\u308a\u53d6\u308a\u3055\u308c\u308b\u3001<\/p>\n<ul>\n<li class=\"c-mrkdwn__pre\" data-stringify-type=\"pre\">\u88fd\u54c1\u7d39\u4ecb\u3084\u30de\u30cb\u30e5\u30a2\u30eb\u306a\u3069\u306e\u8cc7\u6599<\/li>\n<li class=\"c-mrkdwn__pre\" data-stringify-type=\"pre\">\u53c2\u8003Web\u30da\u30fc\u30b8\u3084\u30c7\u30e2\u30f3\u30b9\u30c8\u30ec\u30fc\u30b7\u30e7\u30f3\u52d5\u753b\u306a\u3069\u306eURL<\/li>\n<li class=\"c-mrkdwn__pre\" data-stringify-type=\"pre\">\u8b70\u4e8b\u9332\u3084\u6848\u4ef6\u30b5\u30de\u30ea\u30fc\u306a\u3069\u306e\u30c6\u30ad\u30b9\u30c8\u30e1\u30e2<\/li>\n<li class=\"c-mrkdwn__pre\" data-stringify-type=\"pre\">\u7d04\u675f\u3084\u5bbf\u984c\u3001\u78ba\u8a8d\u4e8b\u9805\u306a\u3069\u53cc\u65b9\u306e\u30bf\u30b9\u30af\u7ba1\u7406<\/li>\n<li class=\"c-mrkdwn__pre\" data-stringify-type=\"pre\">\u9023\u7d61\u3084\u8cea\u554f\u306a\u3069\u306e\u30c1\u30e3\u30c3\u30c8\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3<\/li>\n<\/ul>\n<p>\u4e0a\u8a18\u306e\u60c5\u5831\u3092\u3001\u305f\u3063\u305f\u306e\u6570\u5341\u79d2\u3067\u69cb\u7bc9\u3067\u304d\u308b\u5805\u7262\u306a\u62db\u5f85\u5236\u30de\u30a4\u30af\u30ed\u30b5\u30a4\u30c8\uff08\u5c02\u7528Web\u30da\u30fc\u30b8\uff09\u306eURL\u4e00\u3064\u306b\u307e\u3068\u3081\u3066\u5171\u6709\u3057\u307e\u3059\u3002<\/p>\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306f\u3001\u30de\u30a4\u30af\u30ed\u30b5\u30a4\u30c8\u5185\u3067\u306e\u9867\u5ba2\u306e\u884c\u52d5\u60c5\u5831\u3092\u53d6\u5f97\u3057\u9867\u5ba2\u5206\u6790\u3092\u53ef\u80fd\u306b\u3059\u308b\u3053\u3068\u3067\u3001\u6c42\u3081\u3089\u308c\u3066\u3044\u308b\u60c5\u5831\u3092\u6c42\u3081\u3089\u308c\u3066\u3044\u308b\u30bf\u30a4\u30df\u30f3\u30b0\u3067\u63d0\u4f9b\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-186429\" src=\"https:\/\/product-senses.mazrica.com\/wp-content\/uploads\/2020\/07\/dealpods-usecase-e1697785700229.png\" alt=\"dealpods\u5229\u7528\u30a4\u30e1\u30fc\u30b8\" width=\"640\" height=\"360\" srcset=\"https:\/\/mazrica.com\/product\/wp-content\/uploads\/sites\/5\/2020\/07\/dealpods-usecase-e1697785700229.png 800w, https:\/\/mazrica.com\/product\/wp-content\/uploads\/sites\/5\/2020\/07\/dealpods-usecase-e1697785700229-300x169.png 300w, https:\/\/mazrica.com\/product\/wp-content\/uploads\/sites\/5\/2020\/07\/dealpods-usecase-e1697785700229-768x432.png 768w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/p>\n<p>\u3053\u308c\u306b\u3088\u308a\u9867\u5ba2\u306f\u3001\u3088\u308a\u65e9\u304f\u3001\u697d\u306b\u3001\u77e5\u308a\u305f\u3044\u60c5\u5831\u3092\u53d6\u5f97\u3067\u304d\u9867\u5ba2\u4f53\u9a13\uff08CX\uff09\u304c\u5411\u4e0a\u3057\u307e\u3059\u3002<br \/>\n\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306f\u3001\u3088\u308a\u65e9\u304f\u3001\u78ba\u5b9f\u306b\u9867\u5ba2\u3068\u4fe1\u983c\u95a2\u4fc2\u3092\u7bc9\u304d\u306a\u304c\u3089\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3092\u9ad8\u3081\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u3082\u9867\u5ba2\u3082\u3001\u4e92\u3044\u306b\u5354\u529b\u3057\u5408\u3044\u6848\u4ef6\u3084\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u3092\u524d\u306b\u9032\u3081\u3089\u308c\u308b\u3088\u3046\u306b\u306a\u308b\u306e\u3067\u3059\u3002<\/p>\n<p><a class=\"c-btn c-btn-conv\" style=\"text-decoration: none; padding: 10px 10px;\" href=\"https:\/\/product-senses.mazrica.com\/lp-enterprise-sales-dealpods-lab-io\" target=\"_blank\" rel=\"noopener\">Mazrica DSR\u306e\u88fd\u54c1\u30da\u30fc\u30b8\u306f\u3053\u3061\u3089\u304b\u3089<\/a><\/p>\n<h3><strong>SuccessHub\uff08\u30b5\u30af\u30bb\u30b9\u30cf\u30d6 \uff09\uff5c\u6b21\u306b\u3059\u308b\u3079\u304d\u30a2\u30af\u30b7\u30e7\u30f3\u304c\u898b\u3048\u308b<\/strong><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-328032 size-large\" src=\"https:\/\/product-senses.mazrica.com\/wp-content\/uploads\/2020\/05\/64b5680711a314171dc7a2c191dab07b-1024x499.jpg\" alt=\"\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u30c4\u30fc\u30eb15\u9078|SuccessHub\uff08\u30b5\u30af\u30bb\u30b9\u30cf\u30d6 \uff09\" width=\"640\" height=\"312\" \/><\/p>\n<p>\u300cSuccessHub\u300d\u306f\u3001\u300c\u4f01\u696d\u3068\u30e6\u30fc\u30b6\u30fc\u304c\u878d\u3051\u5408\u3046\u793e\u4f1a\u3092\u5b9f\u73fe\u3059\u308b\u300d\u30d3\u30b8\u30e7\u30f3\u3092\u63b2\u3052\u308b\u30b3\u30df\u30e5\u30fc\u30f3\u682a\u5f0f\u4f1a\u793e\u304c\u63d0\u4f9b\u3059\u308b\u3001\u52b9\u7387\u7684\u306a\u55b6\u696d\u6d3b\u52d5\u30fb\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306e\u305f\u3081\u306e\u30a2\u30af\u30b7\u30e7\u30f3\u57fa\u76e4\u3067\u3059\u3002 \u304a\u5ba2\u69d8\u306e\u72b6\u6cc1\u3092\u3059\u3050\u306b\u628a\u63e1\u3057\u3001\u4e00\u7b87\u6240\u3067\u30a2\u30af\u30b7\u30e7\u30f3\u30fb\u9023\u7d61\u304c\u53ef\u80fd\u306b\u306a\u308a\u3001\u55b6\u696d\u30fb\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306e\u30a2\u30af\u30b7\u30e7\u30f3\u304c\u6700\u901f\u3067\u52b9\u7387\u5316\u3055\u308c\u307e\u3059\u3002<\/p>\n<p>\u3010SuccessHub\u304c\u89e3\u6c7a\u3059\u308b\u8ab2\u984c\u3011<\/p>\n<ul>\n<li>\u3059\u3079\u3066\u306e\u304a\u5ba2\u69d8\u306b\u4e00\u7b87\u6240\u304b\u3089\u30a2\u30af\u30b7\u30e7\u30f3<\/li>\n<li>\u3059\u3079\u3066\u306e\u304a\u5ba2\u69d8\u306e\u72b6\u614b\u3092\u4e00\u62ec\u7ba1\u7406<\/li>\n<li>\u6b21\u306b\u4f55\u3092\u3059\u3079\u304d\u304b\u304c\u3059\u3050\u5206\u304b\u308a\u3001\u8ff7\u308f\u306a\u3044<\/li>\n<\/ul>\n<p>\u3010\u6599\u91d1\u3011<br \/>\n\u304a\u554f\u3044\u5408\u308f\u305b<\/p>\n<p><a class=\"c-btn c-btn-conv\" style=\"text-decoration: none; padding: 10px 10px;\" href=\"https:\/\/www.successhub.jp\/\" target=\"_blank\" rel=\"nofollow noopener\">SuccessHub\uff08\u30b5\u30af\u30bb\u30b9\u30cf\u30d6\uff09\u306e\u88fd\u54c1\u30da\u30fc\u30b8\u306f\u3053\u3061\u3089<\/a><\/p>\n<h3><strong>EmotionTech(\u30a8\u30e2\u30fc\u30b7\u30e7\u30f3\u30c6\u30c3\u30af)\uff5cNPS\u00ae\u3092\u7c21\u5358\u306b\u8a08\u6e2c\u30fb\u5206\u6790<\/strong><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-24354 size-large\" src=\"https:\/\/product-senses.mazrica.com\/wp-content\/uploads\/2021\/08\/what-is-customer-success-10-1024x492.jpg\" alt=\"\" width=\"640\" height=\"308\" \/><\/p>\n<p>\u9867\u5ba2\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u30fbNPS\u00ae\u306f\u30a2\u30f3\u30b1\u30fc\u30c8\u3092\u6d3b\u7528\u3057\u307e\u3059\u304c\u3001\u30c7\u30fc\u30bf\u306e\u53ce\u96c6\u30fb\u8a08\u6e2c\u30fb\u5206\u6790\u4f5c\u696d\u306f\u975e\u5e38\u306b\u624b\u9593\u3067\u3059\u3057\u3001\u5c02\u9580\u7684\u306a\u77e5\u8b58\u304c\u5fc5\u8981\u306b\u306a\u308a\u307e\u3059\u3002<br \/>\n\u305d\u3053\u3067\u5229\u7528\u3057\u305f\u3044\u30c4\u30fc\u30eb\u304c<strong>\u300cEmotionTech(\u30a8\u30e2\u30fc\u30b7\u30e7\u30f3\u30c6\u30c3\u30af)\u300d<\/strong>\u3067\u3059\u3002<\/p>\n<p>EmotionTech\u3092\u4f7f\u3048\u3070\u3001\u7c21\u5358\u306b\u9867\u5ba2\u306e\u672c\u97f3\u3092\u805e\u304d\u51fa\u3059NPS\u00ae\u306e\u30a2\u30f3\u30b1\u30fc\u30c8\u3092\u4f5c\u6210\u30fb\u96c6\u8a08\u3057\u3001\u9867\u5ba2\u5c5e\u6027\u306a\u3069\u306e\u30c7\u30fc\u30bf\u3068\u5408\u308f\u305b\u3066\u5206\u6790\u3092\u884c\u3046\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<br \/>\n\u307e\u305f\u3001\u5206\u6790\u6a5f\u80fd\u3082\u7279\u8a31\u3092\u53d6\u5f97\u3057\u3066\u3044\u308b\u72ec\u81ea\u306e\u624b\u6cd5\u3092\u4f7f\u7528\u3057\u3066\u3044\u308b\u305f\u3081\u5b89\u5fc3\u3067\u3059\u3002<br \/>\n\u30b5\u30fc\u30d3\u30b9\u6539\u5584\u306e\u305f\u3081\u306bNPS\u00ae\u3092\u96c6\u8a08\u3057\u3066\u9867\u5ba2\u8ab2\u984c\u3092\u660e\u78ba\u5316\u3055\u305b\u305f\u3044\u3001\u3068\u8003\u3048\u3066\u3044\u308b\u4f01\u696d\u306b\u3074\u3063\u305f\u308a\u3067\u3057\u3087\u3046\u3002<\/p>\n<p>\u3010\u6599\u91d1\u3011<br \/>\n\u304a\u554f\u3044\u5408\u308f\u305b<\/p>\n<p><a class=\"c-btn c-btn-conv\" style=\"text-decoration: none; padding: 10px 10px;\" href=\"https:\/\/www.emotion-tech.co.jp\/\" target=\"_blank\" rel=\"nofollow noopener\">EmotionTech\u306e\u88fd\u54c1\u30da\u30fc\u30b8\u306f\u3053\u3061\u3089\u304b\u3089<\/a><\/p>\n<h3>commmune\uff08\u30b3\u30df\u30e5\u30fc\u30f3\uff09\uff5c\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u904b\u55b6\u304c\u697d\u3005<\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-468490\" src=\"https:\/\/product-senses.mazrica.com\/wp-content\/uploads\/2021\/08\/commune-1024x378.jpg\" alt=\"\" width=\"640\" height=\"236\" srcset=\"https:\/\/mazrica.com\/product\/wp-content\/uploads\/sites\/5\/2021\/08\/commune-1024x378.jpg 1024w, https:\/\/mazrica.com\/product\/wp-content\/uploads\/sites\/5\/2021\/08\/commune-300x111.jpg 300w, https:\/\/mazrica.com\/product\/wp-content\/uploads\/sites\/5\/2021\/08\/commune-768x283.jpg 768w, https:\/\/mazrica.com\/product\/wp-content\/uploads\/sites\/5\/2021\/08\/commune-1536x567.jpg 1536w, https:\/\/mazrica.com\/product\/wp-content\/uploads\/sites\/5\/2021\/08\/commune.jpg 1864w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/p>\n<p>\u300ccommmune\uff08\u30b3\u30df\u30e5\u30fc\u30f3\uff09\u300d\u306f\u3001\u30e6\u30fc\u30b6\u30fc\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u306e\u69cb\u7bc9\u3084\u904b\u7528\u306b\u30ea\u30bd\u30fc\u30b9\u3092\u304b\u3051\u305a\u306b\u9867\u5ba2\u3068\u306e\u5bfe\u8a71\u3092\u53ef\u80fd\u306b\u3059\u308b\u30c4\u30fc\u30eb\u3067\u3059\u3002<br \/>\n\u30d7\u30ed\u30b0\u30e9\u30df\u30f3\u30b0\u306e\u77e5\u8b58\u304c\u306a\u304f\u3066\u3082\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u306e\u30c7\u30b6\u30a4\u30f3\u3092\u81ea\u7531\u306b\u8a2d\u5b9a\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u3001\u81ea\u793e\u306b\u3074\u3063\u305f\u308a\u306e\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u3092\u69cb\u7bc9\u3067\u304d\u307e\u3059\u3002<br \/>\n\u30b3\u30fc\u30c7\u30a3\u30cd\u30fc\u30bf\u30fc\u306b\u3088\u308b\u30b5\u30dd\u30fc\u30c8\u3082\u5145\u5b9f\u3057\u3066\u3044\u308b\u306e\u3067\u3001\u521d\u3081\u3066\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u3092\u904b\u55b6\u3059\u308b\u62c5\u5f53\u8005\u3067\u3082\u5b89\u5fc3\u3067\u3059\u3002<\/p>\n<p>\u3010\u6599\u91d1\u3011<br \/>\n\u304a\u554f\u3044\u5408\u308f\u305b<\/p>\n<p><a class=\"c-btn c-btn-conv\" style=\"text-decoration: none; padding: 10px 10px;\" href=\"https:\/\/commmune.jp\/\" target=\"_blank\" rel=\"nofollow noopener\">Commune\u306e\u88fd\u54c1\u30da\u30fc\u30b8\u306f\u3053\u3061\u3089\u304b\u3089<\/a><\/p>\n<h2>\u307e\u3068\u3081\uff5c\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u5b9f\u73fe\u306b\u5411\u3051\u3066\u6700\u9069\u306a\u30c4\u30fc\u30eb\u3092\u6d3b\u7528\u3057\u3088\u3046<\/h2>\n<p>\u3044\u304b\u304c\u3067\u3057\u305f\u3067\u3057\u3087\u3046\u304b\u3002\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\uff08Customer Success\uff09\u3068\u306f\u3001\u65e2\u306b\u5546\u54c1\u3092\u8cfc\u5165\u3057\u3066\u3044\u308b\u9867\u5ba2\u306b\u5bfe\u3057\u80fd\u52d5\u7684\u306b\u95a2\u308f\u308a\u300c\u9867\u5ba2\u306e\u30b5\u30af\u30bb\u30b9\uff08\u6210\u529f\u4f53\u9a13\uff09\u306e\u5b9f\u73fe\u300d\u3092\u652f\u63f4\u3059\u308b\u3053\u3068\u3067\u3059\u3002<\/p>\n<p>\u307e\u305f\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306e\u6982\u8981\u3001\u91cd\u8981\u6027\u304b\u3089KPI\u3001\u304a\u3059\u3059\u3081\u306e\u30c4\u30fc\u30eb\u307e\u3067\u7d39\u4ecb\u3055\u305b\u3066\u3044\u305f\u3060\u304d\u307e\u3057\u305f\u3002<\/p>\n<p>\u4e2d\u3067\u3082\u7279\u306b\u304a\u3059\u3059\u3081\u306a\u306e\u304c<strong><a href=\"https:\/\/product-senses.mazrica.com\/\" target=\"_blank\" rel=\"noopener\">Mazrica<\/a><\/strong><a href=\"https:\/\/product-senses.mazrica.com\/\" target=\"_blank\" rel=\"noopener\"> Sales<\/a>\u3067\u3059\u3002<a href=\"https:\/\/product-senses.mazrica.com\/\" target=\"_blank\" rel=\"noopener\">Mazrica Sales<\/a>\u306f<strong class=\"article-marker yellow\">\u9867\u5ba2\u7ba1\u7406\u306e\u6a5f\u80fd\u3092\u6301\u3064CRM\/SFA<\/strong>\u3067\u3042\u308a\u306a\u304c\u3089\u3082\u3001<strong>\u300c\u30e1\u30fc\u30eb\u4e00\u6589\u914d\u4fe1\u6a5f\u80fd\u300d\u3067\u30e1\u30eb\u30de\u30ac\u306a\u3069\u3092\u9867\u5ba2\u306b\u914d\u4fe1\u3067\u304d\u308b\u305f\u3081\u3001\u52b9\u7387\u7684\u306b\u9867\u5ba2\u306e\u5b9a\u7740\u3092\u30b5\u30dd\u30fc\u30c8\u3067\u304d\u307e\u3059<\/strong>\u3002<\/p>\n<p>\u4e0b\u8a18\u3088\u308a<a href=\"https:\/\/product-senses.mazrica.com\/\" target=\"_blank\" rel=\"noopener\">Mazrica Sales<\/a>\u306b\u95a2\u3059\u308b\u8cc7\u6599\u3092\u7121\u6599\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u3067\u304d\u307e\u3059\u3002\u300c\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306b\u3088\u3063\u3066\u9867\u5ba2\u306eLTV\u306e\u6700\u5927\u5316\u3092\u884c\u3044\u305f\u3044\u300d\u65b9\u306f\u305c\u3072\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/p>\n<p><a id=\"banner-2\" href=\"https:\/\/product-senses.mazrica.com\/dldocument\/senses-serviceguide\"><img data-dominant-color=\"b7a7c1\" data-has-transparency=\"false\" style=\"--dominant-color: #b7a7c1;\" loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-416677 size-full not-transparent\" src=\"https:\/\/mazrica.com\/product\/wp-content\/uploads\/sites\/5\/2021\/05\/eec5328287ef84bfd64841e147d92aaa-1.webp\" alt=\"Mazrica Sales\u8a18\u4e8b\u5185\u30d0\u30ca\u30fc\" width=\"960\" height=\"300\" srcset=\"https:\/\/mazrica.com\/product\/wp-content\/uploads\/sites\/5\/2021\/05\/eec5328287ef84bfd64841e147d92aaa-1.webp 960w, https:\/\/mazrica.com\/product\/wp-content\/uploads\/sites\/5\/2021\/05\/eec5328287ef84bfd64841e147d92aaa-1-300x94.webp 300w, https:\/\/mazrica.com\/product\/wp-content\/uploads\/sites\/5\/2021\/05\/eec5328287ef84bfd64841e147d92aaa-1-768x240.webp 768w\" sizes=\"auto, (max-width: 960px) 100vw, 960px\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u30b5\u30d6\u30b9\u30af\u30ea\u30d7\u30b7\u30e7\u30f3\u578b\u30b5\u30fc\u30d3\u30b9\u306e\u666e\u53ca\u3068\u3068\u3082\u306b\u3001\u300c\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u300d\u3068\u3044\u3046\u8a00\u8449\u304c\u65e5\u672c\u3067\u3082\u5e83\u304f\u77e5\u3089\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3057\u305f\u3002\u3057\u304b\u3057\u3001\u305d\u306e\u5177\u4f53\u7684\u306a\u610f\u5473\u3084\u5b9f\u8df5\u65b9\u6cd5\u3092\u7406\u89e3\u3057\u3066\u3044\u308b\u4eba\u306f\u307e\u3060\u5c11\u306a\u3044\u306e\u3067\u306f\u306a\u3044\u3067\u3057\u3087\u3046\u304b\u3002 \u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306f\u3001\u9867\u5ba2\u306e\u6210\u529f\u3092\u652f\u63f4[&hellip;]<\/p>\n","protected":false},"featured_media":24345,"template":"","meta":{"_acf_changed":false,"footnotes":""},"senseslab_category":[116],"senseslab_tag":[83],"class_list":["post-24258","senseslab","type-senseslab","status-publish","has-post-thumbnail","hentry","senseslab_category-tips","senseslab_tag-customer-success"],"aioseo_notices":[],"acf":[],"_links":{"self":[{"href":"https:\/\/mazrica.com\/product\/wp-json\/wp\/v2\/senseslab\/24258","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mazrica.com\/product\/wp-json\/wp\/v2\/senseslab"}],"about":[{"href":"https:\/\/mazrica.com\/product\/wp-json\/wp\/v2\/types\/senseslab"}],"version-history":[{"count":0,"href":"https:\/\/mazrica.com\/product\/wp-json\/wp\/v2\/senseslab\/24258\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mazrica.com\/product\/wp-json\/wp\/v2\/media\/24345"}],"wp:attachment":[{"href":"https:\/\/mazrica.com\/product\/wp-json\/wp\/v2\/media?parent=24258"}],"wp:term":[{"taxonomy":"senseslab_category","embeddable":true,"href":"https:\/\/mazrica.com\/product\/wp-json\/wp\/v2\/senseslab_category?post=24258"},{"taxonomy":"senseslab_tag","embeddable":true,"href":"https:\/\/mazrica.com\/product\/wp-json\/wp\/v2\/senseslab_tag?post=24258"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}