{"id":19089,"date":"2020-07-05T15:42:53","date_gmt":"2020-07-05T06:42:53","guid":{"rendered":"https:\/\/product-senses.mazrica.com\/?post_type=senseslab&#038;p=19089"},"modified":"2026-04-09T16:03:42","modified_gmt":"2026-04-09T07:03:42","slug":"cx-funnel-to-flywheel","status":"publish","type":"senseslab","link":"https:\/\/mazrica.com\/product\/senseslab\/marketing\/cx-funnel-to-flywheel","title":{"rendered":"\u30d5\u30e9\u30a4\u30db\u30a4\u30fc\u30eb\u3068\u306f\uff1f\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u65bd\u7b56\u3078\u306e\u6d3b\u7528\u65b9\u6cd5\uff5c\u9867\u5ba2\u4f53\u9a13(CX)\u306b\u304a\u3051\u308b5\u3064\u306e\u4fa1\u5024"},"content":{"rendered":"<p>\u4f01\u696d\u306e\u30c7\u30b8\u30bf\u30eb\u30c4\u30fc\u30eb\u306e\u5c0e\u5165\u3067\u3001\u300c\u9867\u5ba2\u4f53\u9a13\u300d\uff08CX\uff09\u304c\u53ef\u8996\u5316\u3055\u308c\u308b\u3088\u3046\u306b\u3082\u306a\u308a\u3001\u81ea\u793e\u306e\u9867\u5ba2\u306b\u3064\u3044\u3066\u3088\u308a\u7406\u89e3\u3057\u3066\u3044\u304f\u3053\u3068\u306b\u3082\u3064\u306a\u304c\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3084\u55b6\u696d\u3067\u306f\u300c\u30d5\u30a1\u30cd\u30eb 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\/><\/a><\/p>\n<h2>\u30d5\u30e9\u30a4\u30db\u30a4\u30fc\u30eb\u3068\u306f\uff1f<\/h2>\n<p>\u30d5\u30e9\u30a4\u30db\u30a4\u30fc\u30eb\u3068\u306f\u3001\u5353\u8d8a\u3057\u305f\u9867\u5ba2\u4f53\u9a13\u306e\u63d0\u4f9b\u3092\u76ee\u6307\u3057\u3066\u7d44\u7e54\u5168\u4f53\u304c\u7d50\u675f\u3057\u305f\u3068\u304d\u306b\u751f\u307f\u51fa\u3055\u308c\u308b\u30a8\u30cd\u30eb\u30ae\u30fc\u3092\u8868\u3059\u305f\u3081\u306bHubspot\u793e\u304c\u63a1\u7528\u3057\u305f\u30e2\u30c7\u30eb\u306e\u3053\u3068\u3067\u3059\u3002<\/p>\n<p>\u30d5\u30e9\u30a4\u30db\u30a4\u30fc\u30eb\u3092\u65e5\u672c\u8a9e\u8a33\u3059\u308b\u3068\u300c\u306f\u305a\u307f\u8eca\u300d\u3067\u3059\u3002<\/p>\n<p>\u8eca\u8f2a\u306e\u3088\u3046\u306a\u5186\u306e\u4e2d\u5fc3\u3092\u300c\u9867\u5ba2\u300d\u3068\u3057\u3066\u3001\u305d\u306e\u5468\u308a\u3092\u300c\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u300d\u300c\u30bb\u30fc\u30eb\u30b9\u300d\u300c\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u300d\u304c\u8f2a\u306e\u3088\u3046\u306b\u3064\u306a\u304c\u3063\u3066\u3044\u308b\u5f62\u306b\u306a\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n<h3><strong>\u30d3\u30b8\u30cd\u30b9\u306b\u304a\u3051\u308b\u30d5\u30e9\u30a4\u30db\u30a4\u30fc\u30eb\u306e3\u8981\u7d20<\/strong><\/h3>\n<p><span 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href=\"https:\/\/product-senses.mazrica.com\/senseslab\/business-efficiency\/marketing-funnel\">\u30d5\u30a1\u30cd\u30eb\uff08\uff1d\u6f0f\u6597\uff09<\/a>\u300d<\/strong>\u3068\u3044\u3044\u3001\u30d5\u30a1\u30cd\u30eb\u3092\u57fa\u306b\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3084\u55b6\u696d\u306a\u3069\u306e\u30d3\u30b8\u30cd\u30b9\u3092\u7d44\u307f\u7acb\u3066\u3066\u3044\u308b\u4f01\u696d\u3082\u591a\u3044\u3067\u3059\u3002<br \/>\n\u3057\u304b\u3057\u3053\u306e\u300c\u30d5\u30a1\u30cd\u30eb\u300d\u306b\u306f\u8ab2\u984c\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>\u305d\u308c\u304c\u3001\u8cfc\u5165\u3084\u5951\u7d04\u3068\u3044\u3046\u65b0\u898f\u9867\u5ba2\u7372\u5f97\u306e\u307f\u304c\u76ee\u7684\u306b\u306a\u3063\u3066\u3057\u307e\u3063\u3066\u3044\u308b\u3068\u3044\u3046\u70b9\u3002<\/p>\n<p>\u65b0\u898f\u7372\u5f97\u306f\u3082\u3061\u308d\u3093\u91cd\u8981\u3067\u3059\u304c\u3001\u305d\u3053\u304c\u30b4\u30fc\u30eb\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002<\/p>\n<p>\u672c\u6765\u3067\u3042\u308c\u3070\u3001\u8cfc\u5165\u5f8c\u306e\u30af\u30ed\u30b9\u30bb\u30eb\u3084\u30a2\u30c3\u30d7\u30bb\u30eb\u3001\u826f\u3044\u53e3\u30b3\u30df\u306b\u3088\u308b\u65b0\u3057\u3044\u30ea\u30fc\u30c9\u7523\u51fa\u3001\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u306b\u3088\u308b\u5546\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u306e\u6539\u5584\u30fb\u6539\u826f\u306a\u3069\u3001\u65e2\u5b58\u9867\u5ba2\u306e\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u5316\u306b\u3088\u3063\u3066\u4f01\u696d\u3092\u6210\u9577\u3055\u305b\u3066\u3044\u304f\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-19090\" src=\"https:\/\/product-senses.mazrica.com\/wp-content\/uploads\/2020\/07\/c12311c9bcc7b6af197c858ee33ace74.png\" alt=\"\" width=\"640\" height=\"384\" srcset=\"https:\/\/mazrica.com\/product\/wp-content\/uploads\/sites\/5\/2020\/07\/c12311c9bcc7b6af197c858ee33ace74.png 1000w, https:\/\/mazrica.com\/product\/wp-content\/uploads\/sites\/5\/2020\/07\/c12311c9bcc7b6af197c858ee33ace74-300x180.png 300w, https:\/\/mazrica.com\/product\/wp-content\/uploads\/sites\/5\/2020\/07\/c12311c9bcc7b6af197c858ee33ace74-768x461.png 768w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/p>\n<p style=\"text-align: center\">\u753b\u50cf\uff1a HubSpot\u30d6\u30ed\u30b0<\/p>\n<p>\u95a2\u9023\u8a18\u4e8b\uff1a<a href=\"https:\/\/mazrica.com\/product\/senseslab\/marketing\/marketing-funnel\">\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30d5\u30a1\u30cd\u30eb\u3068\u306f\uff1f\u30d1\u30fc\u30c1\u30a7\u30b9\u30d5\u30a1\u30cd\u30eb\u306e\u9650\u754c\u3068\uff14\u3064\u306e\u30e2\u30c7\u30eb\u3092\u89e3\u8aac<\/a><\/p>\n<h2>\u30de\u30fc\u30b1\u30c3\u30c8\u306e\u5909\u5316\u3068\u30aa\u30f3\u30e9\u30a4\u30f3\u5316\u306e\u6ce2<\/h2>\n<p>\u73fe\u5728\u3001\u30a4\u30f3\u30bf\u30fc\u30cd\u30c3\u30c8\u3067\u691c\u7d22\u3059\u308c\u3070\u3055\u307e\u3056\u307e\u306a\u60c5\u5831\u3092\u3059\u3050\u306b\u5165\u624b\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\u5546\u54c1\u3092\u8cfc\u5165\u3059\u308b\u3068\u304d\u3082Web\u4e0a\u3067\u6a5f\u80fd\u3084\u54c1\u8cea\u3001\u5229\u7528\u8005\u306e\u53e3\u30b3\u30df\u3084\u30c7\u30e1\u30ea\u30c3\u30c8\u3001\u7af6\u5408\u4ed6\u793e\u306e\u5546\u54c1\u307e\u3067\u7d30\u304b\u304f\u8abf\u3079\u3066\u304b\u3089\u6bd4\u8f03\u30fb\u691c\u8a0e\u3059\u308b\u3088\u3046\u306b\u306a\u3063\u3066\u304d\u307e\u3057\u305f\u3002<\/p>\n<p>\u7279\u306b\u6c7a\u88c1\u30d5\u30ed\u30fc\u304c\u8907\u96d1\u306aB2B\u30d3\u30b8\u30cd\u30b9\u3067\u306f\u300c\u672c\u5f53\u306b\u3053\u306e\u5546\u54c1\uff08\u30b5\u30fc\u30d3\u30b9\uff09\u304c\u81ea\u793e\u306b\u3068\u3063\u3066\u5fc5\u8981\u306a\u306e\u304b\u300d\u3092\u30ed\u30b8\u30ab\u30eb\u306b\u691c\u8a0e\u3057\u306a\u3051\u308c\u3070\u3044\u3051\u306a\u3044\u305f\u3081\u3001\u60c5\u5831\u53ce\u96c6\u306e\u6bb5\u968e\u3067\u300c\u5fc5\u8981\u306a\u3057\u300d\u3068\u5224\u65ad\u3055\u308c\u3066\u3057\u307e\u3046\u3068\u691c\u8a0e\u3059\u3089\u3057\u3066\u3082\u3089\u3046\u3053\u3068\u304c\u3067\u304d\u307e\u305b\u3093\u3002<\/p>\n<p>\u305d\u308c\u3092\u88cf\u4ed8\u3051\u308b\u3082\u306e\u3068\u3057\u3066\u30012012\u5e74\u306eCEB\u793e\uff08\u73feGartner\u793e\uff09\u306e\u8abf\u67fb\u3067\u306f<strong>\u300c\u521d\u56de\u9762\u8ac7\u307e\u3067\u306b\u8cfc\u8cb7\u30d7\u30ed\u30bb\u30b9\u306e57\uff05\u304c\u6e08\u3093\u3067\u3044\u308b\u300d<\/strong>\u3068\u3044\u3046\u30c7\u30fc\u30bf\u3082\u3042\u308a\u307e\u3059\u3002<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-19108 size-large\" src=\"https:\/\/product-senses.mazrica.com\/wp-content\/uploads\/2020\/07\/ebook-sales-enablement-guide_ver1.001-e1593994458511-1024x226.png\" alt=\"\u30bf\u30a4\u30e0\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u3067\u52b9\u7387\u30a2\u30c3\u30d7\uff5c\u76ee\u7684\u5225\u306e\u30c4\u30fc\u30eb\uff17\u9078\u3068\u30d5\u30ec\u30fc\u30e0\u30ef\u30fc\u30af\uff5c\u30a2\u30a4\u30bc\u30f3\u30cf\u30ef\u30fc\u30de\u30c8\u30ea\u30af\u30b9\" width=\"640\" height=\"141\" \/><\/p>\n<p>\u521d\u56de\u9762\u8ac7\u306e\u6642\u70b9\u3067\u8cfc\u8cb7\u30d7\u30ed\u30bb\u30b9\u306e\u4e2d\u9593\u5730\u70b9\u306f\u904e\u304e\u3066\u3044\u308b\u3068\u3044\u3046\u3053\u3068\u306f\u3001\u65e9\u3044\u6bb5\u968e\u304b\u3089\u30ea\u30fc\u30c9\u306b\u3068\u3063\u3066\u6709\u76ca\u306a\u60c5\u5831\u3092\u63d0\u4f9b\u3057\u306a\u3051\u308c\u3070\u521d\u56de\u9762\u8ac7\u306b\u3059\u3089\u5230\u9054\u3067\u304d\u306a\u3044\u306e\u3067\u3059\u3002<\/p>\n<p><span style=\"font-weight: 400\">\u3053\u3046\u3057\u305f\u8cfc\u8cb7\u884c\u52d5\u306e\u5909\u5316\u3092\u80cc\u666f\u306b\u3001\u30b3\u30f3\u30c6\u30f3\u30c4\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3084\u30a6\u30a7\u30d3\u30ca\u30fc\u3001\u30aa\u30f3\u30e9\u30a4\u30f3\u5546\u8ac7\u3084\u96fb\u5b50\u5951\u7d04\u3068\u3044\u3063\u305f\u30aa\u30f3\u30e9\u30a4\u30f3\u65bd\u7b56\u306e\u91cd\u8981\u6027\u306f\u5e74\u3005\u9ad8\u307e\u3063\u3066\u3044\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400\">\u5c55\u793a\u4f1a\u3084\u30a4\u30d9\u30f3\u30c8\u3078\u306e\u4f9d\u5b58\u5ea6\u304c\u4e0b\u304c\u308a\u3001\u30c6\u30ec\u30a2\u30dd\u3084\u8a2a\u554f\u5546\u8ac7\u3060\u3051\u3067\u306f\u9867\u5ba2\u3068\u306e\u63a5\u70b9\u3092\u78ba\u4fdd\u3057\u306b\u304f\u304f\u306a\u3063\u3066\u3044\u308b\u4eca\u3001\u30aa\u30f3\u30e9\u30a4\u30f3\u30c1\u30e3\u30cd\u30eb\u3092\u4e2d\u5fc3\u306b\u55b6\u696d\u30fb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u6d3b\u52d5\u3092\u8a2d\u8a08\u3059\u308b\u3053\u3068\u306f\u3082\u306f\u3084\u9078\u629e\u80a2\u3067\u306f\u306a\u304f\u524d\u63d0\u3068\u306a\u3063\u3066\u3044\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400\">McKinsey &amp; Company\u306e\u8abf\u67fb\u3067\u3082\u30aa\u30f3\u30e9\u30a4\u30f3\u3067\u306e\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u578b\u8cfc\u8cb7\u306e\u5897\u52a0\u304c\u78ba\u8a8d\u3055\u308c\u3066\u304a\u308a\u3001\u8cfc\u8cb7\u30d7\u30ed\u30bb\u30b9\u306e\u5927\u90e8\u5206\u3092\u30aa\u30f3\u30e9\u30a4\u30f3\u3067\u5b8c\u7d50\u3059\u308b\u4f01\u696d\u30fb\u500b\u4eba\u306f\u4eca\u5f8c\u3082\u3055\u3089\u306b\u5897\u3048\u3066\u3044\u304f\u3068\u4e88\u60f3\u3055\u308c\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400\">\u3055\u3089\u306b\u3001\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u3092\u8cfc\u5165\u3057\u3066\u304b\u3089\u306e\u300c\u5229\u7528\u300d\u3084\u300c\u30a2\u30d5\u30bf\u30fc\u30b5\u30dd\u30fc\u30c8\u300d\u306a\u3069\u306e\u30d7\u30ed\u30bb\u30b9\u3082\u30aa\u30f3\u30e9\u30a4\u30f3\u5316\u304c\u9032\u3093\u3067\u3044\u307e\u3059\u3002\u4f8b\u3048\u3070\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u3078\u306e\u30c1\u30e3\u30c3\u30c8\u554f\u3044\u5408\u308f\u305b\u3084\u3001\u6d3b\u7528\u65b9\u6cd5\u3092\u5b66\u3076\u305f\u3081\u306e\u30a6\u30a7\u30d3\u30ca\u30fc\u53c2\u52a0\u306a\u3069\u304c\u4e00\u822c\u7684\u306b\u306a\u3063\u3066\u3044\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400\">\u3053\u306e\u3088\u3046\u306b\u300c\u9867\u5ba2\u4f53\u9a13\uff08CX\uff09\u300d\u306e\u30aa\u30f3\u30e9\u30a4\u30f3\u5316\u304c\u5b9a\u7740\u3057\u305f\u73fe\u5728\u3001\u4f01\u696d\u306f\u305d\u308c\u306b\u5408\u308f\u305b\u305f\u65bd\u7b56\u3092\u7d99\u7d9a\u7684\u306b\u9032\u5316\u3055\u305b\u3066\u3044\u304f\u3053\u3068\u304c\u6c42\u3081\u3089\u308c\u3066\u3044\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400\">\u4f8b\u3048\u3070\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u306e\u30c1\u30e3\u30c3\u30c8\u3067\u554f\u3044\u5408\u308f\u305b\u305f\u308a\u3001\u3088\u308a\u8a73\u3057\u3044\u6d3b\u7528\u65b9\u6cd5\u3092\u77e5\u308b\u305f\u3081\u306b\u30a6\u30a7\u30d3\u30ca\u30fc\u306b\u53c2\u52a0\u3057\u305f\u308a\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400\">\u3053\u306e\u3088\u3046\u306b\u3001\u9867\u5ba2\u304c\u81ea\u793e\u306e\u5546\u6750\u306b\u8208\u5473\u3092\u3082\u3063\u3066\u8cfc\u5165\u3057\u3066\u304f\u308c\u3066\u5229\u7528\u3092\u7d9a\u3051\u3066\u304f\u308c\u308b\u3068\u3044\u3046\u4e00\u9023\u306e<\/span><b>\u300c\u9867\u5ba2\u4f53\u9a13\uff08CX\uff1aCustomer Experience\uff09\u300d\u306e\u30aa\u30f3\u30e9\u30a4\u30f3\u5316\u304c\u9032\u3093\u3067\u3044\u308b<\/b><span style=\"font-weight: 400\">WITH\u30b3\u30ed\u30ca\u306e\u6642\u4ee3\u306e\u4eca\u3001\u4f01\u696d\u3082\u305d\u308c\u306b\u5408\u308f\u305b\u305f\u65bd\u7b56\u3092\u6b21\u3005\u306b\u6253\u3061\u51fa\u3057\u3066\u3044\u304f\u5fc5\u8981\u304c\u51fa\u3066\u304d\u3066\u304a\u308a\u3001<\/span><a href=\"https:\/\/product-senses.mazrica.com\/senseslab\/tips\/about-digital-transformation\"><b>DX\uff08\u30c7\u30b8\u30bf\u30eb\u30c8\u30e9\u30f3\u30b9\u30d5\u30a9\u30fc\u30e1\u30fc\u30b7\u30e7\u30f3\uff09<\/b><\/a><span style=\"font-weight: 400\">\u306e\u53d6\u7d44\u307f\u304c\u6025\u52d9\u306b\u306a\u3063\u3066\u3044\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400\">\u95a2\u9023\u8a18\u4e8b\uff1a<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><a href=\"https:\/\/product-senses.mazrica.com\/senseslab\/tool-reviews\/tools-for-webinar\"><span style=\"font-weight: 400\">\u30a6\u30a7\u30d3\u30ca\u30fc\u30c4\u30fc\u30eb\u5fb9\u5e95\u6bd4\u8f03\u304a\u3059\u3059\u308117\u9078\uff01\u52d5\u753b\u914d\u4fe1\u306b\u3088\u308b\u30ca\u30fc\u30c1\u30e3\u30ea\u30f3\u30b0\u6226\u8853<\/span><\/a><\/li>\n<li style=\"font-weight: 400\"><a href=\"https:\/\/mazrica.com\/product\/senseslab\/tool-reviews\/online-meeting-tools\"><span style=\"font-weight: 400\">\u30102026\u5e74\u3011\u30aa\u30f3\u30e9\u30a4\u30f3\u5546\u8ac7\u30c4\u30fc\u30eb\u6bd4\u8f0311\u9078\u301c\u5c0e\u5165\u30e1\u30ea\u30c3\u30c8\u3084\u9078\u3073\u65b9\u306e\u30b3\u30c4\u3092\u89e3\u8aac\uff01<\/span><\/a><\/li>\n<li style=\"font-weight: 400\"><a href=\"https:\/\/mazrica.com\/product\/senseslab\/sales\/about-digital-transformation\"><span style=\"font-weight: 400\">\u55b6\u696dDX\uff08\u30c7\u30b8\u30bf\u30eb\u30c8\u30e9\u30f3\u30b9\u30d5\u30a9\u30fc\u30e1\u30fc\u30b7\u30e7\u30f3\uff09\u3068\u306f\uff1f\u6210\u529f\u306b\u5c0e\u304f4\u30b9\u30c6\u30c3\u30d7\u3068AI\u6d3b\u7528\u306e\u6700\u65b0\u4e8b\u4f8b<\/span><\/a><\/li>\n<\/ul>\n<h2><b>Web\u30b5\u30a4\u30c8\u3067\u306e\u60c5\u5831\u63a2\u7d22\u306e\u96e3\u3057\u3055<\/b><\/h2>\n<p><span style=\"font-weight: 400\">\u73fe\u5728\u306eB2B\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306b\u304a\u3044\u3066\u3001Web\u30b5\u30a4\u30c8\u4e0a\u3067\u306e\u60c5\u5831\u63d0\u4f9b\u306e\u3042\u308a\u65b9\u304c\u3001\u9867\u5ba2\u306e\u691c\u8a0e\u30d7\u30ed\u30bb\u30b9\u3092\u505c\u6ede\u3055\u305b\u308b\u8981\u56e0\u3068\u306a\u3063\u3066\u3044\u307e\u3059\u3002\u305d\u306e\u4e3b\u306a\u8981\u56e0\u306f\u3001\u4ee5\u4e0b\u306e3\u70b9\u306b\u96c6\u7d04\u3055\u308c\u307e\u3059\u3002<\/span><\/p>\n<h3><strong>1.\u60c5\u5831\u306e\u30a2\u30af\u30bb\u30b7\u30d3\u30ea\u30c6\u30a3\u306e\u4f4e\u3055<\/strong><\/h3>\n<p><span style=\"font-weight: 400\">\u591a\u304f\u306e\u4f01\u696d\u30b5\u30a4\u30c8\u306f\u88fd\u54c1\u4ed5\u69d8\u3084\u4e8b\u4f8b\u3001\u30db\u30ef\u30a4\u30c8\u30da\u30fc\u30d1\u30fc\u306a\u3069\u306e\u60c5\u5831\u3092\u7db2\u7f85\u7684\u306b\u63b2\u8f09\u3057\u3066\u3044\u307e\u3059\u304c\u3001\u9867\u5ba2\u304c\u81ea\u3089\u306e\u7279\u5b9a\u306e\u8ab2\u984c\u306b\u76f4\u7d50\u3059\u308b\u56de\u7b54\u3092\u5f97\u308b\u305f\u3081\u306b\u306f\u3001\u81a8\u5927\u306a\u30da\u30fc\u30b8\u3092\u56de\u904a\u3057\u3001\u8907\u6570\u306e\u8cc7\u6599\u3092\u81ea\u529b\u3067\u8aad\u307f\u89e3\u304f\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400\">\u60c5\u5831\u3092\u63a2\u3057\u51fa\u3057\u3001\u5185\u5bb9\u3092\u89e3\u91c8\u3059\u308b\u8ca0\u62c5\u306f\u3001\u9867\u5ba2\u306e\u691c\u8a0e\u30b9\u30d4\u30fc\u30c9\u3092\u8457\u3057\u304f\u4f4e\u4e0b\u3055\u305b\u308b\u8981\u56e0\u3068\u306a\u308a\u307e\u3059\u3002<\/span><\/p>\n<h3><strong>2.\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u306b\u304a\u3051\u308b\u30bf\u30a4\u30e0\u30e9\u30b0<\/strong><\/h3>\n<p><span style=\"font-weight: 400\">\u4e0d\u660e\u70b9\u3092\u89e3\u6d88\u3059\u308b\u305f\u3081\u306b\u554f\u3044\u5408\u308f\u305b\u30d5\u30a9\u30fc\u30e0\u3092\u5229\u7528\u3057\u3066\u3082\u3001\u62c5\u5f53\u8005\u304b\u3089\u306e\u8fd4\u4fe1\u3092\u5f85\u3064\u3068\u3044\u3046\u30bf\u30a4\u30e0\u30e9\u30b0\u304c\u767a\u751f\u3057\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400\">\u9867\u5ba2\u306e\u95a2\u5fc3\u304c\u9ad8\u307e\u3063\u305f\u77ac\u9593\u306b\u9069\u5207\u306a\u60c5\u5831\u3092\u63d0\u4f9b\u3057\u3001\u5373\u5ea7\u306b\u7591\u554f\u3092\u89e3\u6d88\u3067\u304d\u308b\u4ed5\u7d44\u307f\u304c\u6b20\u5982\u3057\u3066\u3044\u308b\u305f\u3081\u3001\u691c\u8a0e\u306e\u4e2d\u65ad\u3084\u4ed6\u793e\u3078\u306e\u6d41\u51fa\u3092\u62db\u304f\u8981\u56e0\u3068\u306a\u308a\u307e\u3059\u3002<\/span><\/p>\n<h3><strong>3.\u63d0\u4f9b\u60c5\u5831\u306e\u753b\u4e00\u5316<\/strong><\/h3>\n<p><span style=\"font-weight: 400\">\u5f93\u6765\u306eWeb\u30b5\u30a4\u30c8\u306f\u3001\u8a2a\u554f\u8005\u5168\u54e1\u306b\u5bfe\u3057\u3066\u540c\u3058\u60c5\u5831\u3092\u63d0\u793a\u3059\u308b\u5f62\u3092\u53d6\u308a\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400\">\u691c\u8a0e\u30d5\u30a7\u30fc\u30ba\u3084\u95a2\u5fc3\u9818\u57df\u304c\u7570\u306a\u308b\u500b\u3005\u306e\u9867\u5ba2\u306b\u5bfe\u3057\u3001\u72b6\u6cc1\u306b\u5408\u308f\u305b\u305f\u6700\u9069\u306a\u8a98\u5c0e\u304c\u3067\u304d\u3066\u3044\u306a\u3044\u3053\u3068\u304c\u3001\u30aa\u30f3\u30e9\u30a4\u30f3\u63a5\u70b9\u306b\u304a\u3051\u308b\u5927\u304d\u306a\u975e\u52b9\u7387\u3092\u751f\u3093\u3067\u3044\u307e\u3059\u3002<\/span><\/p>\n<h2><b>AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u6d3b\u7528\u306b\u3088\u308bCX\u306e\u5411\u4e0a<\/b><\/h2>\n<p><span style=\"font-weight: 400\">\u6b21\u306f\u3001AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3067\u3042\u308b\u300cMazrica Engage\u300d\u3092\u901a\u3058\u3066\u3001\u3069\u306e\u3088\u3046\u306b\u30aa\u30f3\u30e9\u30a4\u30f3\u4e0a\u306e\u691c\u8a0e\u30d7\u30ed\u30bb\u30b9\u3092\u52b9\u7387\u5316\u3059\u308b\u304b\u30014\u3064\u306e\u5074\u9762\u304b\u3089\u6a5f\u80fd\u306e\u3064\u306a\u304c\u308a\u3068\u6d3b\u7528\u30a4\u30e1\u30fc\u30b8\u3092\u89e3\u8aac\u3057\u307e\u3059\u3002<\/span><\/p>\n<h3><strong>1.\u9867\u5ba2\u30cb\u30fc\u30ba\u3078\u306e\u500b\u5225\u6700\u9069\u5316<\/strong><\/h3>\n<p><span style=\"font-weight: 400\">\u5f93\u6765\u306eWeb\u30b5\u30a4\u30c8\u306f\u5168\u54e1\u306b\u540c\u3058\u60c5\u5831\u3092\u8868\u793a\u3059\u308b\u5f62\u3067\u3042\u308a\u3001\u9867\u5ba2\u306f\u81ea\u3089\u60c5\u5831\u3092\u63a2\u3057\u51fa\u3057\u3001\u8aad\u307f\u89e3\u304f\u5fc5\u8981\u304c\u3042\u308a\u307e\u3057\u305f\u3002Mazrica Engage\u306f\u3001\u81ea\u793e\u30b5\u30a4\u30c8\u3084PDF\u8cc7\u6599\u3092\u5b66\u7fd2\u3057\u305fAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u300cHana\u300d\u3092\u8a2d\u7f6e\u3059\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u4e00\u4eba\u3072\u3068\u308a\u306e\u8cea\u554f\u306b\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u56de\u7b54\u3059\u308b\u52d5\u7684\u306a\u5bfe\u8a71\u578b\u30b5\u30a4\u30c8\u3078\u3068\u9032\u5316\u3055\u305b\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400\">\u3053\u308c\u306b\u3088\u308a\u3001\u9867\u5ba2\u306f\u81a8\u5927\u306a\u30da\u30fc\u30b8\u304b\u3089\u60c5\u5831\u3092\u63a2\u3059\u624b\u9593\uff08\u63a2\u7d22\u30b3\u30b9\u30c8\uff09\u304b\u3089\u89e3\u653e\u3055\u308c\u3001\u5fc5\u8981\u306a\u60c5\u5831\u306b\u6700\u77ed\u8ddd\u96e2\u3067\u8fbf\u308a\u7740\u3051\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/span><\/p>\n<h3><span style=\"font-weight: 400\"><strong>\u00a02.\u8cc7\u6599\u95b2\u89a7\u3068\u5bfe\u8a71\u306e\u30b7\u30fc\u30e0\u30ec\u30b9\u306a\u7d71\u5408<\/strong><\/span><\/h3>\n<p><span style=\"font-weight: 400\">CX\u306e\u5411\u4e0a\u306b\u304a\u3044\u3066\u306f\u3001\u9867\u5ba2\u306e\u601d\u8003\u3092\u6b62\u3081\u306a\u3044\u30a4\u30f3\u30bf\u30fc\u30d5\u30a7\u30fc\u30b9\u3092\u8003\u6848\u3059\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400\">Mazrica Engage\u306e\u30b3\u30f3\u30c6\u30f3\u30c4\u30cf\u30d6\u6a5f\u80fd\u306f\u3001PDF\u3084\u30d1\u30ef\u30fc\u30dd\u30a4\u30f3\u30c8\u8cc7\u6599\u3092Web\u30d6\u30e9\u30a6\u30b6\u4e0a\u3067\u95b2\u89a7\u3055\u305b\u306a\u304c\u3089\u3001\u305d\u306e\u753b\u9762\u5185\u3067AI\u30c1\u30e3\u30c3\u30c8\u306b\u3088\u308b\u8cea\u7591\u5fdc\u7b54\u3092\u53ef\u80fd\u306b\u3057\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400\">\u7279\u5b9a\u306e\u30da\u30fc\u30b8\u5358\u4f4d\u3067URL\u3092\u767a\u884c\u3057\u3066\u5171\u6709\u3059\u308b\u3053\u3068\u3082\u3067\u304d\u308b\u305f\u3081\u3001\u9867\u5ba2\u304c\u4eca\u307e\u3055\u306b\u6ce8\u76ee\u3057\u3066\u3044\u308b\u7b87\u6240\u306b\u3064\u3044\u3066\u3001\u305d\u306e\u5834\u3067\u7591\u554f\u3092\u89e3\u6d88\u3067\u304d\u308b\u5bfe\u8a71\u4f53\u9a13\u3092\u63d0\u4f9b\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n<h3><strong>3.\u691c\u8a0e\u30d7\u30ed\u30bb\u30b9\u3092\u6b62\u3081\u306a\u3044\u30a2\u30af\u30b7\u30e7\u30f3<\/strong><\/h3>\n<p><span style=\"font-weight: 400\">\u8a98\u5c0e\u60c5\u5831\u63d0\u4f9b\u3060\u3051\u3067\u7d42\u308f\u3089\u305a\u3001\u6b21\u306e\u30a2\u30af\u30b7\u30e7\u30f3\u3078\u306e\u79fb\u884c\u3092\u30b9\u30e0\u30fc\u30ba\u306b\u3059\u308b\u3053\u3068\u3082\u91cd\u8981\u306aCX\u306e\u8981\u7d20\u3067\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400\">AI\u3068\u306e\u5bfe\u8a71\u3092\u901a\u3058\u3066\u8208\u5473\u304c\u9ad8\u307e\u3063\u305f\u30bf\u30a4\u30df\u30f3\u30b0\u3067\u3001\u30c1\u30e3\u30c3\u30c8\u753b\u9762\u304b\u3089\u76f4\u63a5\u65e5\u7a0b\u8abf\u6574\u30ab\u30ec\u30f3\u30c0\u30fc\u3092\u8868\u793a\u3057\u305f\u308a\u3001\u30d5\u30a9\u30fc\u30e0\u5165\u529b\u3092\u884c\u3063\u305f\u308a\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400\">\u3053\u308c\u306b\u3088\u308a\u3001\u30b5\u30a4\u30c8\u3092\u96e2\u8131\u3057\u3066\u30e1\u30fc\u30eb\u3092\u9001\u308b\u3001\u3042\u308b\u3044\u306f\u5225\u30da\u30fc\u30b8\u306e\u554f\u3044\u5408\u308f\u305b\u30d5\u30a9\u30fc\u30e0\u3092\u63a2\u3059\u3068\u3044\u3063\u305f\u5fc3\u7406\u7684\u30fb\u7269\u7406\u7684\u306a\u969c\u58c1\u3092\u6392\u9664\u3057\u3001\u9867\u5ba2\u306e\u71b1\u91cf\u304c\u9ad8\u3044\u72b6\u614b\u3092\u7dad\u6301\u3057\u305f\u307e\u307e\u5546\u8ac7\u3078\u3068\u8a98\u5c0e\u3057\u307e\u3059 \u3002<\/span><\/p>\n<h3><strong>4.\u55b6\u696d\u30a2\u30d7\u30ed\u30fc\u30c1\u306e\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba<\/strong><\/h3>\n<p><span style=\"font-weight: 400\">\u30b5\u30a4\u30c8\u3092\u96e2\u308c\u305f\u5f8c\u306e\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u306b\u304a\u3044\u3066\u3082\u3001AI\u304c\u84c4\u7a4d\u3057\u305f\u30c7\u30fc\u30bf\u304c\u529b\u3092\u767a\u63ee\u3057\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400\">\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u30ec\u30dd\u30fc\u30c8\u6a5f\u80fd\u306b\u3088\u3063\u3066\u3001\u9867\u5ba2\u304cAI\u3068\u3069\u306e\u3088\u3046\u306a\u5bfe\u8a71\u3092\u3057\u3001\u8cc7\u6599\u306e\u3069\u306e\u90e8\u5206\u3092\u91cd\u70b9\u7684\u306b\u95b2\u89a7\u3057\u305f\u304b\u304c\u53ef\u8996\u5316\u3055\u308c\u307e\u3059 \u3002\u3055\u3089\u306b\u3001\u55b6\u696d\u30e1\u30fc\u30eb\u4f5c\u6210AI\u300cFumi\u300d\u306f\u3053\u308c\u3089\u306e\u30ed\u30b0\u3092\u5143\u306b\u3001\u9867\u5ba2\u4e00\u4eba\u3072\u3068\u308a\u306e\u95a2\u5fc3\u4e8b\u306b\u5bc4\u308a\u6dfb\u3063\u305f\u30d5\u30a9\u30ed\u30fc\u30e1\u30fc\u30eb\u3092\u81ea\u52d5\u751f\u6210\u3057\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400\">\u3053\u308c\u306b\u3088\u308a\u3001\u300c\u81ea\u5206\u306e\u72b6\u6cc1\u3092\u6df1\u304f\u7406\u89e3\u3057\u3066\u304f\u308c\u3066\u3044\u308b\u300d\u3068\u3044\u3046\u5b89\u5fc3\u611f\u3068\u4fe1\u983c\u3092\u91b8\u6210\u3057\u3001\u9577\u671f\u7684\u306a\u95a2\u4fc2\u6027\u69cb\u7bc9\u3092\u652f\u3048\u307e\u3059\u3002<\/span><\/p>\n<h2>\u7d42\u308f\u308a\u306b<\/h2>\n<p><span style=\"font-weight: 400\">\u30d5\u30a1\u30cd\u30eb\u578b\u304b\u3089\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u8ef8\u3068\u3059\u308b\u30d5\u30e9\u30a4\u30db\u30a4\u30fc\u30eb\u578b\u30e2\u30c7\u30eb\u3078\u306e\u8ee2\u63db\u306b\u306f\u3001\u691c\u8a0e\u30d7\u30ed\u30bb\u30b9\u306b\u304a\u3044\u3066\u767a\u751f\u3059\u308b\u505c\u6ede\u3084\u96e2\u8131\u306e\u8981\u56e0\u3092\u89e3\u6d88\u3059\u308b\u3053\u3068\u304c\u4e0d\u53ef\u6b20\u3067\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400\">Mazrica Engage\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u300cHana\u300d\u304c\u9867\u5ba2\u306e\u8cea\u554f\u306b\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u56de\u7b54\u3057\u3001\u8cc7\u6599\u95b2\u89a7\u3068\u5bfe\u8a71\u3092\u540c\u4e00\u753b\u9762\u4e0a\u3067\u63d0\u4f9b\u3057\u3066\u60c5\u5831\u53ce\u96c6\u306e\u52b9\u7387\u3092\u9ad8\u3081\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 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