{"id":18561,"date":"2021-06-11T17:00:21","date_gmt":"2021-06-11T08:00:21","guid":{"rendered":"https:\/\/product-senses.mazrica.com\/?post_type=senseslab&amp;p=18561"},"modified":"2021-06-11T17:00:21","modified_gmt":"2021-06-11T08:00:21","slug":"community-for-customer-success","status":"publish","type":"senseslab","link":"https:\/\/mazrica.com\/product\/senseslab\/tips\/community-for-customer-success","title":{"rendered":"\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306b\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u904b\u55b6\u306e\u30dd\u30a4\u30f3\u30c8\u3068KPI\u3092\u89e3\u8aac"},"content":{"rendered":"<p>\u4f01\u696d\u904b\u55b6\u306b\u304a\u3044\u3066\u3001\u9867\u5ba2\u3092\u6210\u529f\u306b\u5c0e\u304f\u300c\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\uff08CS\uff09\u300d\u304c\u5b58\u5728\u611f\u3092\u5897\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>\u305d\u3093\u306a\u4e2d\u3067\u3082\u3001\u30e6\u30fc\u30b6\u30fc\u540c\u58eb\u304c\u95a2\u308f\u308a\u5408\u3048\u308b\u5834\u300c\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u300d\u3092\u63d0\u4f9b\u3057\u3001\u3046\u307e\u304f\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u3057\u3066\u3044\u304f\u3053\u3068\u3082CS\u306e\u5f79\u5272\u306e\u4e00\u3064\u3068\u306a\u3063\u3066\u3044\u307e\u3059\u3002<br \/>\n\u4eca\u56de\u306f\u3001\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u904b\u55b6\u306e\u5931\u6557\u4f8b\u3068\u6210\u529f\u4f8b\u304b\u3089CS\u306b\u304a\u3051\u308b\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u30bf\u30c3\u30c1\u306e\u30dd\u30a4\u30f3\u30c8\u3092\u78ba\u8a8d\u3057\u3066\u3044\u304d\u307e\u3057\u3087\u3046\u3002<\/p>\n<p><a id=\"banner-1\" href=\"https:\/\/product-senses.mazrica.com\/dldocument\/senses-serviceguide\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/product-senses.mazrica.com\/wp-content\/uploads\/2025\/04\/8ff8d4221824ffdccc46375d932bebe1.jpg\" alt=\"\" \/><\/a><\/p>\n<h2>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\uff08CS\uff09\u3068\u30b3\u30df\u30e5\u30cb\u30c6\u30a3<\/h2>\n<p><span style=\"font-weight: 400;\">\u307e\u305a\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u3068\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u306e\u95a2\u4fc2\u6027\u306b\u3064\u3044\u3066\u8a73\u3057\u304f\u89e3\u8aac\u3057\u3066\u3044\u304d\u307e\u3059\u3002<\/span><\/p>\n<h3><b>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u3068\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u306e\u9055\u3044<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">\u307e\u305a\u306f\u3001\u300c\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\uff08CS\uff09\u300d\u3068\u6df7\u540c\u3055\u308c\u3084\u3059\u3044\u300c\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u300d\u306e\u9055\u3044\u306b\u3064\u3044\u3066\u3054\u8aac\u660e\u3057\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u4e21\u8005\u306f\u4f3c\u3066\u3044\u308b\u3088\u3046\u306b\u898b\u3048\u307e\u3059\u304c\u3001\u76ee\u7684\u3084\u30a2\u30d7\u30ed\u30fc\u30c1\u65b9\u6cd5\u306b\u304a\u3044\u3066\u660e\u78ba\u306a\u9055\u3044\u304c\u3042\u308a\u307e\u3059\u3002<\/span><\/p>\n<h4><strong>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u3068\u306f<\/strong><\/h4>\n<p><span style=\"font-weight: 400;\">\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u306f\u3001\u4e3b\u306b<\/span><b>\u9867\u5ba2\u304b\u3089\u306e\u554f\u3044\u5408\u308f\u305b\u306b\u5bfe\u5fdc\u3057\u3001\u767a\u751f\u3057\u305f\u554f\u984c\u3092\u89e3\u6c7a\u3059\u308b\u696d\u52d9<\/b><span style=\"font-weight: 400;\">\u3092\u62c5\u3044\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u305f\u3068\u3048\u3070\u3001\u30b5\u30fc\u30d3\u30b9\u306e\u64cd\u4f5c\u65b9\u6cd5\u304c\u308f\u304b\u3089\u306a\u3044\u3001\u4e0d\u5177\u5408\u304c\u8d77\u304d\u305f\u3068\u3044\u3063\u305f\u5834\u5408\u306b\u5bfe\u5fdc\u3059\u308b\u306e\u304c\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u306e\u5f79\u5272\u3067\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u3053\u306e\u3088\u3046\u306b\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u306f<\/span><b>\u9867\u5ba2\u304b\u3089\u306e\u50cd\u304d\u304b\u3051\u306b\u5fdc\u3058\u3066\u5bfe\u5fdc\u3059\u308b\u300c\u53d7\u52d5\u7684\u300d\u306a\u30b9\u30bf\u30a4\u30eb<\/b><span style=\"font-weight: 400;\">\u304c\u57fa\u672c\u3067\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u9867\u5ba2\u306f\u554f\u984c\u3092\u3067\u304d\u308b\u3060\u3051\u65e9\u304f\u89e3\u6c7a\u3057\u305f\u3044\u3068\u8003\u3048\u3066\u3044\u308b\u305f\u3081\u3001<\/span><b>\u8fc5\u901f\u304b\u3064\u6b63\u78ba\u306a\u5bfe\u5fdc<\/b><span style=\"font-weight: 400;\">\u304c\u6c42\u3081\u3089\u308c\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u305d\u306e\u305f\u3081\u3001\u5bfe\u5fdc\u4ef6\u6570\u3084\u5e73\u5747\u51e6\u7406\u6642\u9593\u3001\u5fdc\u5bfe\u7387\uff08\u96fb\u8a71\u30fb\u30c1\u30e3\u30c3\u30c8\uff09\u3068\u3044\u3063\u305f\u6307\u6a19\u306b\u52a0\u3048\u3001\u30b5\u30dd\u30fc\u30c8\u5229\u7528\u5f8c\u306e\u6e80\u8db3\u5ea6\u8abf\u67fb\u306e\u7d50\u679c\u306a\u3069\u3092KPI\u3068\u3057\u3066\u8a2d\u5b9a\u3057\u3066\u3044\u308b\u4f01\u696d\u304c\u591a\u304f\u898b\u3089\u308c\u307e\u3059\u3002<\/span><\/p>\n<p>\u25b6\ufe0e\u25b6\ufe0e<a href=\"https:\/\/product-senses.mazrica.com\/senseslab\/business-efficiency\/kpi\" target=\"_blank\" rel=\"noopener\"><strong>\u55b6\u696d\u306b\u304a\u3051\u308bKPI\u8a2d\u5b9a\u306b\u95a2\u3057\u3066\u306f\u3053\u3061\u3089\u306e\u8a18\u4e8b\u304c\u30aa\u30b9\u30b9\u30e1\u3067\u3059<\/strong><\/a><\/p>\n<h4>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u3068\u306f<\/h4>\n<p><span style=\"font-weight: 400;\">\u4e00\u65b9\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306f\u3001\u300c<\/span><b>\u81ea\u793e\u306e\u30b5\u30fc\u30d3\u30b9\u3092\u901a\u3058\u3066\u9867\u5ba2\u306e\u6210\u529f\u3092\u652f\u63f4\u3059\u308b\u3053\u3068<\/b><span style=\"font-weight: 400;\">\u300d\u3092\u76ee\u7684\u3068\u3057\u305f\u80fd\u52d5\u7684\u306a\u6d3b\u52d5\u3067\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u3053\u3053\u3067\u306e\u300c\u6210\u529f\u300d\u3068\u306f\u3001\u9867\u5ba2\u304c\u76ee\u6307\u3059\u76ee\u6a19\u306e\u9054\u6210\u3084\u8ab2\u984c\u306e\u89e3\u6c7a\u3092\u610f\u5473\u3057\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u3067\u306f\u3001<\/span><b>\u9867\u5ba2\u306e\u5229\u7528\u72b6\u6cc1\u3084\u8ab2\u984c\u3001\u7406\u89e3\u5ea6\u3001\u7d44\u7e54\u4f53\u5236\u306a\u3069\u3092\u6df1\u304f\u7406\u89e3\u3057\u3001\u305d\u308c\u306b\u57fa\u3065\u3044\u3066\u6226\u7565\u7684\u306a\u652f\u63f4\u3092\u884c\u3046<\/b><span style=\"font-weight: 400;\">\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u307e\u3060\u9867\u5ba2\u81ea\u8eab\u3082\u6c17\u3065\u3044\u3066\u3044\u306a\u3044\u30cb\u30fc\u30ba\u3092\u6398\u308a\u8d77\u3053\u3057\u3001\u5148\u56de\u308a\u3057\u3066\u63d0\u6848\u30fb\u30d5\u30a9\u30ed\u30fc\u3059\u308b\u59ff\u52e2\u304c\u6c42\u3081\u3089\u308c\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u3053\u306e\u53d6\u308a\u7d44\u307f\u306b\u3088\u308a\u3001\u9867\u5ba2\u306f\u30b5\u30fc\u30d3\u30b9\u3092\u9577\u671f\u7684\u306b\u5229\u7528\u3059\u308b\u3088\u3046\u306b\u306a\u308a\u3001\u30a2\u30c3\u30d7\u30bb\u30eb\u3084\u30af\u30ed\u30b9\u30bb\u30eb\u306b\u3082\u3064\u306a\u304c\u308a\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u305d\u306e\u305f\u3081\u3001\u7d99\u7d9a\u7387\u3084\u30c1\u30e3\u30fc\u30f3\u30ec\u30fc\u30c8\uff08\u89e3\u7d04\u7387\uff09\u3001LTV\uff08\u9867\u5ba2\u751f\u6daf\u4fa1\u5024\uff09\u3001NPS\u3001\u30a2\u30c3\u30d7\u30bb\u30eb\u7387\u30fb\u30af\u30ed\u30b9\u30bb\u30eb\u7387\u306a\u3069\u304c\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306e\u4e3b\u8981\u306aKPI\u3068\u3057\u3066\u6d3b\u7528\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/span><\/p>\n<p>\u95a2\u9023\u8a18\u4e8b\uff1a<a href=\"https:\/\/product-senses.mazrica.com\/senseslab\/column\/what-is-customer-success\"><span style=\"font-weight: 400;\">\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u3068\u306f | \u5177\u4f53\u7684\u306a\u696d\u52d9\u304b\u3089\uff12\u3064\u306e\u610f\u8b58\u3059\u3079\u304d\u3053\u3068\u307e\u3067<\/span><\/a><\/p>\n<h3>\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u30bf\u30c3\u30c1\u306e\u30e1\u30ea\u30c3\u30c8<\/h3>\n<p><span style=\"font-weight: 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400;\">\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u3067\u306f\u3001\u6d3b\u767a\u306a\u3084\u308a\u3068\u308a\u3092\u901a\u3058\u3066\u30e6\u30fc\u30b6\u30fc\u540c\u58eb\u304c\u8ab2\u984c\u3092\u89e3\u6c7a\u3057\u305f\u308a\u3001\u6210\u529f\u4e8b\u4f8b\u3092\u5171\u6709\u3057\u305f\u308a\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u3053\u308c\u306b\u3088\u308a\u3001\u30bb\u30eb\u30d5\u30aa\u30f3\u30dc\u30fc\u30c7\u30a3\u30f3\u30b0\u304c\u9032\u307f\u3001\u30e6\u30fc\u30b6\u30fc\u306e\u6e80\u8db3\u5ea6\u304c\u5411\u4e0a\u3059\u308b\u3053\u3068\u3067\u30c1\u30e3\u30fc\u30f3\u7387\u306e\u4f4e\u4e0b\u3082\u671f\u5f85\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u3055\u3089\u306b\u3001\u30e6\u30fc\u30b6\u30fc\u306e\u58f0\u3092\u76f4\u63a5\u62fe\u3046\u3053\u3068\u3067\u3001\u30d7\u30ed\u30c0\u30af\u30c8\u306e\u6539\u5584\u3084\u65b0\u3057\u3044\u30a2\u30a4\u30c7\u30a2\u306e\u767a\u898b\u306b\u3082\u3064\u306a\u304c\u308a\u3001\u30a2\u30c3\u30d7\u30bb\u30eb\u30fb\u30af\u30ed\u30b9\u30bb\u30eb\u306e\u6a5f\u4f1a\u5275\u51fa\u306a\u3069\u58f2\u4e0a\u9762\u3067\u306e\u8ca2\u732e\u3082\u898b\u8fbc\u3081\u307e\u3059\u3002<\/span><\/p>\n<h3>\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u30bf\u30c3\u30c1\u306e\u30dd\u30a4\u30f3\u30c8<\/h3>\n<p><span style=\"font-weight: 400;\">\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u30bf\u30c3\u30c1\u3067\u306f\u3001\u30aa\u30f3\u30e9\u30a4\u30f3\u30fb\u30aa\u30d5\u30e9\u30a4\u30f3\u4e21\u65b9\u306e\u30c1\u30e3\u30cd\u30eb\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u521d\u671f\u6bb5\u968e\u3067\u306f\u3001\u307e\u305a\u30e6\u30fc\u30b6\u30fc\u306e\u4e2d\u304b\u3089\u300c\u30ea\u30fc\u30c0\u30fc\u5c64\u300d\u3092\u5f62\u6210\u3059\u308b\u3053\u3068\u304c\u30ab\u30ae\u3068\u306a\u308a\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u3053\u306e\u5c64\u306f\u88fd\u54c1\u3078\u306e\u7406\u89e3\u304c\u6df1\u304f\u3001\u4ed6\u306e\u30e6\u30fc\u30b6\u30fc\u3078\u7a4d\u6975\u7684\u306b\u50cd\u304d\u304b\u3051\u3066\u304f\u308c\u308b\u5b58\u5728\u3067\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u30aa\u30f3\u30e9\u30a4\u30f3\u4e0a\u3067\u306e\u8cea\u554f\u56de\u7b54\u3084\u3001\u30aa\u30d5\u30e9\u30a4\u30f3\u30a4\u30d9\u30f3\u30c8\u3067\u306e\u767b\u58c7\u306a\u3069\u3001\u6d3b\u767a\u306a\u4ea4\u6d41\u306e\u4e2d\u5fc3\u3068\u306a\u3063\u3066\u304f\u308c\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u30ea\u30fc\u30c0\u30fc\u5c64\u306f\u81ea\u7136\u306b\u751f\u307e\u308c\u308b\u5834\u5408\u3082\u3042\u308a\u307e\u3059\u304c\u3001\u30c4\u30fc\u30eb\u306e\u30d5\u30a1\u30f3\u3084\u30d8\u30d3\u30fc\u30e6\u30fc\u30b6\u30fc\u306b\u5bfe\u3057\u3066\u3001\u904b\u55b6\u5074\u304b\u3089\u5f79\u5272\u3092\u4f9d\u983c\u3059\u308b\u3053\u3068\u3082\u52b9\u679c\u7684\u3067\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u5f79\u5272\u3092\u4e0e\u3048\u308b\u3053\u3068\u3067\u3001\u5229\u7528\u306b\u5bfe\u3059\u308b\u8cac\u4efb\u611f\u3084\u5f53\u4e8b\u8005\u610f\u8b58\u304c\u9ad8\u307e\u308a\u3001\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u306e\u8cea\u3082\u5411\u4e0a\u3057\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u6b21\u306b\u5fc5\u8981\u306a\u306e\u306f\u3001\u305d\u306e\u4ed6\u306e\u30e6\u30fc\u30b6\u30fc\u306b\u3068\u3063\u3066\u300c\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u306b\u53c2\u52a0\u3059\u308b\u4fa1\u5024\u300d\u3092\u660e\u78ba\u306b\u793a\u3059\u3053\u3068\u3067\u3059\u3002\u305f\u3068\u3048\u3070\u300c\u5b66\u3073\u306e\u5834\u3068\u3057\u3066\u306e\u6709\u7528\u6027\u300d\u300c\u30e6\u30fc\u30b6\u30fc\u540c\u58eb\u306e\u4ea4\u6d41\u300d\u300c\u30ea\u30fc\u30c0\u30fc\u3068\u306e\u3064\u306a\u304c\u308a\u300d\u306a\u3069\u3001\u8907\u6570\u306e\u53c2\u52a0\u52d5\u6a5f\u3092\u8a2d\u8a08\u3057\u3001\u53c2\u52a0\u3078\u306e\u5fc3\u7406\u7684\u30cf\u30fc\u30c9\u30eb\u3092\u4e0b\u3052\u3066\u3044\u304d\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u3042\u308b\u7a0b\u5ea6\u6d3b\u6027\u5316\u304c\u9032\u3093\u3060\u3089\u3001\u30e6\u30fc\u30b6\u30fc\u81ea\u8eab\u304c\u30a4\u30d9\u30f3\u30c8\u3092\u4f01\u753b\u3057\u305f\u308a\u3001\u6210\u529f\u4e8b\u4f8b\u3092\u5171\u6709\u3057\u305f\u308a\u3068\u3001\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u3092\u81ea\u8d70\u3055\u305b\u308b\u30d5\u30a7\u30fc\u30ba\u306b\u79fb\u884c\u3057\u307e\u3057\u3087\u3046\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u30e6\u30fc\u30b6\u30fc\u304c\u30e6\u30fc\u30b6\u30fc\u3092\u652f\u63f4\u3059\u308b\u74b0\u5883\u304c\u6574\u3048\u3070\u3001\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u30bf\u30c3\u30c1\u306e\u672c\u8cea\u7684\u306a\u4fa1\u5024\u304c\u6700\u5927\u5316\u3055\u308c\u3066\u3044\u304d\u307e\u3059\u3002<\/span><\/p>\n<p>\u95a2\u9023\u8a18\u4e8b\uff1a<a href=\"https:\/\/product-senses.mazrica.com\/senseslab\/marketing\/customer-marketing\">\u30ab\u30b9\u30bf\u30de\u30fc\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3068\u306f\uff1f\u52b9\u679c\u3084\u59cb\u3081\u65b9\uff5c\u5177\u4f53\u7684\u306a3\u3064\u306e\u65bd\u7b56\u3092\u89e3\u8aac<\/a><\/p>\n<h2>\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u904b\u55b6\u306eKPI\u3068\u304a\u3059\u3059\u3081\u30c4\u30fc\u30eb<\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-18564 size-large\" src=\"https:\/\/product-senses.mazrica.com\/wp-content\/uploads\/2020\/06\/austin-distel-21GWwco-JBQ-unsplash-1024x683.jpg\" alt=\"\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306e\u30b3\u30df\u30e5\u30c6\u30a3\u904b\u55b6\u306e\u30dd\u30a4\u30f3\u30c8\uff5c\u5931\u6557\u3068\u6210\u529f\u306e\u5dee\u3068\u306f\uff1f | Senses Lab. |3\" width=\"640\" height=\"427\" \/><\/p>\n<p><span style=\"font-weight: 400;\">\u6b21\u306b\u3001\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u904b\u55b6\u3092\u884c\u3046\u969b\u306b\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u304c\u62c5\u3046\u3079\u304d\u5f79\u5272\u3084\u5b9a\u7740\u306e\u30dd\u30a4\u30f3\u30c8\u3001\u3055\u3089\u306b\u52b9\u679c\u7684\u306aKPI\u306e\u7acb\u3066\u65b9\u307e\u3067\u89e3\u8aac\u3057\u307e\u3059\u3002<\/span><\/p>\n<h3>\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u306e\u5f79\u5272\u3068\u5b9a\u7740\u306e\u30dd\u30a4\u30f3\u30c8<\/h3>\n<p><span style=\"font-weight: 400;\">\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u304c\u76f4\u9762\u3059\u308b\u5927\u304d\u306a\u58c1\u306e\u3072\u3068\u3064\u304c\u3001\u300c\u793e\u5185\u306e\u7406\u89e3\u4e0d\u8db3\u300d\u3067\u3059\u3002\u3068\u304f\u306b\u3001\u7d4c\u55b6\u5c64\u3084\u4e0a\u53f8\u306b\u5bfe\u3057\u3066\u300c\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u904b\u55b6\u304c\u3069\u306e\u3088\u3046\u306b\u30d3\u30b8\u30cd\u30b9\u6210\u9577\u306b\u8ca2\u732e\u3059\u308b\u306e\u304b\u300d\u3092\u660e\u78ba\u306b\u793a\u305b\u306a\u3044\u5834\u5408\u3001\u5341\u5206\u306a\u652f\u63f4\u3084\u30ea\u30bd\u30fc\u30b9\u3092\u5f97\u3089\u308c\u305a\u3001\u6d3b\u52d5\u304c\u5f62\u9ab8\u5316\u3057\u3066\u3057\u307e\u3046\u3053\u3068\u3082\u5c11\u306a\u304f\u3042\u308a\u307e\u305b\u3093\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u3053\u306e\u3088\u3046\u306a\u8ab2\u984c\u3092\u9632\u3050\u305f\u3081\u306b\u306f\u3001\u307e\u305a\u300c\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u306e\u6226\u7565\u300d\u3092\u660e\u78ba\u306b\u7acb\u3066\u308b\u3053\u3068\u304c\u4e0d\u53ef\u6b20\u3067\u3059\u3002\u76ee\u7684\u3084\u904b\u55b6\u65b9\u91dd\u3001\u671f\u5f85\u3059\u308b\u6210\u679c\u3001\u5fc5\u8981\u306a\u671f\u9593\u30fb\u30ea\u30bd\u30fc\u30b9\u306a\u3069\u3092\u5177\u4f53\u7684\u306b\u6574\u7406\u3057\u3001\u793e\u5185\u3067\u5171\u6709\u30fb\u627f\u8a8d\u3092\u5f97\u308b\u3053\u3068\u3067\u3001\u6d3b\u52d5\u306e\u610f\u7fa9\u3084\u4fa1\u5024\u3092\u4f1d\u3048\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u300cThe State Of Community Management 2019\u300d\u306e\u8abf\u67fb\u306b\u3088\u308c\u3070\u3001\u793e\u5185\u3067\u6226\u7565\u304c\u627f\u8a8d\u3055\u308c\u3066\u3044\u308b\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u306f\u3001\u305d\u3046\u3067\u306a\u3044\u3082\u306e\u306b\u6bd4\u3079\u3066\u4fa1\u5024\u306e\u6210\u9577\u901f\u5ea6\u304c2\u500d\u306b\u9054\u3057\u3066\u3044\u308b\u3068\u5831\u544a\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u307e\u305f\u3001\u540c\u8abf\u67fb\u3067\u306f\u3001\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u306e\u7d043\u5272\u304c\u300c\u30ea\u30bd\u30fc\u30b9\u4e0d\u8db3\u300d\u306b\u60a9\u3093\u3067\u3044\u308b\u3053\u3068\u3082\u660e\u3089\u304b\u306b\u306a\u3063\u3066\u3044\u307e\u3059\u3002\u30a4\u30d9\u30f3\u30c8\u306e\u6e96\u5099\u304b\u3089\u958b\u50ac\u5f8c\u306e\u30d5\u30a9\u30ed\u30fc\u3001\u6b21\u306e\u65bd\u7b56\u7acb\u6848\u307e\u3067\u5e45\u5e83\u3044\u696d\u52d9\u3092\u5c11\u4eba\u6570\u3067\u3053\u306a\u3059\u306b\u306f\u3001\u76f8\u5f53\u306a\u8ca0\u8377\u304c\u304b\u304b\u308a\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u793e\u5185\u306e\u7406\u89e3\u304c\u5f97\u3089\u308c\u305a\u9069\u5207\u306a\u4eba\u54e1\u3084\u4e88\u7b97\u304c\u78ba\u4fdd\u3067\u304d\u306a\u3051\u308c\u3070\u3001\u62c5\u5f53\u8005\u304c\u75b2\u5f0a\u3057\u3001\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u304c\u5b9a\u7740\u3057\u306a\u3044\u539f\u56e0\u306b\u3082\u306a\u308a\u304b\u306d\u307e\u305b\u3093\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u3060\u304b\u3089\u3053\u305d\u3001\u6226\u7565\u306e\u7acb\u6848\u3068\u30d3\u30b8\u30cd\u30b9\u3078\u306e\u8ca2\u732e\u5ea6\u306e\u53ef\u8996\u5316\u306f\u3001\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u306b\u3068\u3063\u3066\u6700\u3082\u91cd\u8981\u306a\u30df\u30c3\u30b7\u30e7\u30f3\u306e\u3072\u3068\u3064\u3067\u3059\u3002<\/span><\/p>\n<h3>KPI\u3068\u52b9\u679c\u6e2c\u5b9a<\/h3>\n<p>\u30e6\u30fc\u30b6\u30fc\u4f1a\u306a\u3069\u3092\u958b\u50ac\u3057\u3066\u3082\u3001\u305d\u306e\u65e5\u306e\u3046\u3061\u306b\u76f4\u63a5\u7684\u306a\u58f2\u4e0a\u306b\u7d50\u3073\u4ed8\u304f\u3053\u3068\u306f\u307b\u3068\u3093\u3069\u3042\u308a\u307e\u305b\u3093\u3002<\/p>\n<p>\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u30bf\u30c3\u30c1\u3067\u306f\u30d3\u30b8\u30cd\u30b9\u306b\u76f4\u7d50\u3059\u308b\u6570\u5024\u3092\u51fa\u3059\u3053\u3068\u304c\u96e3\u3057\u3044\u305f\u3081\u3001\u3069\u306e\u3088\u3046\u306a\u6307\u6a19\u3067\u691c\u8a3c\u3057\u3066\u3044\u3051\u3070\u3044\u3044\u306e\u304b\u5206\u304b\u3089\u306a\u3044\u3068\u3044\u3063\u305f\u8ab2\u984c\u3092\u62b1\u3048\u308b\u3053\u3068\u3082\u3002<\/p>\n<p>\u300cThe State Of Community Management2019\u300d\u306b\u306f\u6226\u7565\u7684\u306a\u4f01\u696d\u3068\u5e73\u5747\u7684\u306a\u4f01\u696d\u304c\u3088\u304f\u5229\u7528\u3057\u3066\u3044\u308bKPI\u6307\u6a19\u304c\u8f09\u3063\u3066\u3044\u307e\u3059\u304c\u3001\u5e73\u5747\u7684\u306a\u4f01\u696d\u306e\u591a\u304f\u306f\u300c\u5408\u8a08\u30e1\u30f3\u30d0\u30fc\u6570\u300d\u3092KPI\u6307\u6a19\u3068\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>\u3057\u304b\u3057\u300c\u5408\u8a08\u30e1\u30f3\u30d0\u30fc\u6570\u300d\u306f\u6e1b\u5c11\u3059\u308b\u3053\u3068\u306f\u307b\u3068\u3093\u3069\u306a\u3044\u6570\u5024\u306a\u306e\u3067\u3001KPI\u6307\u6a19\u3068\u3059\u308b\u3068\u6b63\u78ba\u306b\u6e2c\u5b9a\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u305b\u3093\u3002<\/p>\n<p>\u4e00\u65b9\u3067\u6226\u7565\u7684\u306a\u4f01\u696d\u306f<strong>\u300c\u30b3\u30f3\u30c6\u30f3\u30c4\u30fb\u6295\u7a3f\u6570\u300d\u300c\u30a2\u30af\u30c6\u30a3\u30d6\u30e1\u30f3\u30d0\u30fc\u300d<\/strong>\u306a\u3069\u5b9a\u91cf\u7684\u306a\u6570\u5024\u3092\u91cd\u8996\u3057\u3066\u3044\u307e\u3057\u305f\u3002<\/p>\n<p>\u305d\u3093\u306a\u4e2d\u3067\u3001\u5e73\u5747\u7684\u306a\u4f01\u696d\u3068\u6700\u3082\u5272\u5408\u306e\u5dee\u304c\u3042\u3063\u305f\u306e\u304c<strong>\u300c\uff08\u8cea\u554f\u306b\u5bfe\u3059\u308b\uff09\u56de\u7b54\u6570\u300d<\/strong>\u3002<\/p>\n<p>\u30e6\u30fc\u30b6\u30fc\u9593\u306eFAQ\u306a\u3069\u3092\u8a2d\u3051\u3066\u3044\u308b\u30aa\u30f3\u30e9\u30a4\u30f3\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u306f\u3001KPI\u3068\u3057\u3066\u53d6\u308a\u5165\u308c\u3084\u3059\u3044\u3067\u3059\u306d\u3002<\/p>\n<p>\u3053\u306e\u3088\u3046\u306b\u6570\u5024\u3067\u6e2c\u5b9a\u3057\u3084\u3059\u3044\u5b9a\u91cf\u7684\u306aKPI\u306e\u307b\u304b\u306b\u3082\u3001\u30e1\u30f3\u30d0\u30fc\u3078\u306e\u30a4\u30f3\u30bf\u30d3\u30e5\u30fc\u3084\u30a2\u30f3\u30b1\u30fc\u30c8\u306a\u3069\u3092\u901a\u3058\u3066\u5b9a\u6027\u7684\u306a\u8a55\u4fa1\u3082\u52a0\u3048\u3066\u52b9\u679c\u6e2c\u5b9a\u3092\u3057\u3066\u3044\u304d\u307e\u3057\u3087\u3046\u3002<\/p>\n<p><a id=\"ebook-kpi-management\" href=\"https:\/\/product-senses.mazrica.com\/dldocument\/ebook-kpi-management\" target=\"_blank\" rel=\"noopener\"><strong>\u25b6\u25b6\u3010\u7121\u6599\u30c0\u30a6\u30f3\u30ed\u30fc\u30c9\u3011KPI\u3092\u9069\u5207\u306b\u7ba1\u7406\u3059\u308b\u65b9\u6cd5\u30923\u30b9\u30c6\u30c3\u30d7\u3067\u5206\u304b\u308a\u3084\u3059\u304f\u89e3\u8aac\u3057\u307e\u3059\uff01<\/strong><\/a><\/p>\n<h3>\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u904b\u55b6\u306b\u304a\u3059\u3059\u3081\u306e\u30c4\u30fc\u30eb<\/h3>\n<p>\u30aa\u30f3\u30e9\u30a4\u30f3\u3067\u30e6\u30fc\u30b6\u30fc\u540c\u58eb\u304c\u95a2\u308f\u308c\u308b\u5834\u3092\u4f5c\u308b\u3053\u3068\u3067\u6c17\u8efd\u306b\u53c2\u52a0\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\u30aa\u30f3\u30e9\u30a4\u30f3\u30e6\u30fc\u30b6\u30fc\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u306e\u69cb\u7bc9\u3084\u904b\u7528\u306b\u4fbf\u5229\u306a\u30c4\u30fc\u30eb\u30922\u9078\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n<h4><strong>commune\uff08\u30b3\u30df\u30e5\u30fc\u30f3\uff09<\/strong><\/h4>\n<p><a href=\"https:\/\/commmune.jp\/\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-18566 size-large\" src=\"https:\/\/product-senses.mazrica.com\/wp-content\/uploads\/2020\/06\/ca0d42ce9f9058e79aa34ab1e13e55c9-1024x516.png\" alt=\"\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306e\u30b3\u30df\u30e5\u30c6\u30a3\u904b\u55b6\u306e\u30dd\u30a4\u30f3\u30c8\uff5c\u5931\u6557\u3068\u6210\u529f\u306e\u5dee\u3068\u306f\uff1f | Senses Lab. |commune\" width=\"640\" height=\"323\" \/><\/a><br \/>\n\u30aa\u30f3\u30e9\u30a4\u30f3\u4e0a\u306b\u30e6\u30fc\u30b6\u30fc\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u3092\u69cb\u7bc9\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308bcommune\u3002<\/p>\n<p>\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u69cb\u7bc9\u306b\u306f\u30d7\u30ed\u30b0\u30e9\u30df\u30f3\u30b0\u306e\u77e5\u8b58\u304c\u306a\u304f\u3066\u3082\u7c21\u5358\u306b\u884c\u3046\u3053\u3068\u304c\u3067\u304d\u3001\u5206\u6790\u6a5f\u80fd\u3082\u3042\u308b\u306e\u3067\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u306eKPI\u3092\u6570\u5024\u3067\u6e2c\u5b9a\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\u4f01\u696d\u3084\u30e6\u30fc\u30b6\u30fc\u306b\u3088\u308b\u6295\u7a3f\u306a\u3069\u306e\u307b\u304b\u3001\u30a2\u30f3\u30b1\u30fc\u30c8\u3092\u5b9f\u65bd\u3057\u305f\u308a\u8ca2\u732e\u5ea6\u306b\u5fdc\u3058\u3066\u30a4\u30f3\u30bb\u30f3\u30c6\u30a3\u30d6\u3092\u4ed8\u4e0e\u3057\u305f\u308a\u3059\u308b\u6a5f\u80fd\u3082\u642d\u8f09\u3002<\/p>\n<p>\u307e\u305f\u3001\u30aa\u30d5\u30e9\u30a4\u30f3\u30a4\u30d9\u30f3\u30c8\u306e\u7ba1\u7406\u3082\u540c\u30c4\u30fc\u30eb\u4e0a\u3067\u3067\u304d\u3001\u30a4\u30d9\u30f3\u30c8\u306b\u53c2\u52a0\u3057\u305f\u30e6\u30fc\u30b6\u30fc\u306e\u307f\u304c\u898b\u3089\u308c\u308b\u30aa\u30f3\u30e9\u30a4\u30f3\u30b3\u30f3\u30c6\u30f3\u30c4\u3092\u914d\u4fe1\u3059\u308b\u3053\u3068\u3082\u53ef\u80fd\u3002<\/p>\n<p>\u3010\u6599\u91d1\u3011<br \/>\n\u30fb\u30e9\u30a4\u30c8\u30d7\u30e9\u30f3\uff1a\u304a\u554f\u3044\u5408\u308f\u305b<br \/>\n\u30fb\u30d7\u30ed\u30d5\u30a7\u30c3\u30b7\u30e7\u30ca\u30eb\u30d7\u30e9\u30f3\uff1a\u304a\u554f\u3044\u5408\u308f\u305b<br \/>\n\u30fb\u30a8\u30ea\u30fc\u30c8\u30d7\u30e9\u30f3\uff1a\u304a\u554f\u3044\u5408\u308f\u305b<\/p>\n<p>\u3010URL\u3011<br \/>\n<a href=\"https:\/\/commmune.jp\/\" target=\"_blank\" rel=\"nofollow noopener\">https:\/\/commmune.jp\/<\/a><\/p>\n<h4><strong>coorum\uff08\u30b3\u30fc\u30e9\u30e0\uff09<\/strong><\/h4>\n<p><a href=\"https:\/\/coorum.jp\/\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-18567 size-large\" src=\"https:\/\/product-senses.mazrica.com\/wp-content\/uploads\/2020\/06\/501eb85c4e7ab3ee9e9d6b3299490021-1024x515.png\" alt=\"\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306e\u30b3\u30df\u30e5\u30c6\u30a3\u904b\u55b6\u306e\u30dd\u30a4\u30f3\u30c8\uff5c\u5931\u6557\u3068\u6210\u529f\u306e\u5dee\u3068\u306f\uff1f | Senses Lab. |coorum\" width=\"640\" height=\"322\" \/><\/a><br \/>\ncoorum\u306f\u30aa\u30f3\u30e9\u30a4\u30f3\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u3092\u69cb\u7bc9\u3057\u3001\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u30bf\u30c3\u30c1\u3092\u4fc3\u9032\u3055\u305b\u308b\u3053\u3068\u304c\u671f\u5f85\u3067\u304d\u308b\u30c4\u30fc\u30eb\u3002<\/p>\n<p>\u30ca\u30ec\u30c3\u30b8\u30da\u30fc\u30b8\u3067\u30ce\u30a6\u30cf\u30a6\u3092\u5171\u6709\u3057\u305f\u308a\u3001Q&amp;A\u3067\u306f\u30e6\u30fc\u30b6\u30fc\u9593\u3067\u7591\u554f\u3092\u89e3\u6c7a\u3057\u5408\u3046\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\u30e6\u30fc\u30b6\u30fc\u3072\u3068\u308a\u3072\u3068\u308a\u306eNPS\u3084\u30c4\u30fc\u30eb\u5229\u7528\u983b\u5ea6\u306a\u3069\u3092\u78ba\u8a8d\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u305f\u3081\u3001\u30bb\u30b0\u30e1\u30f3\u30c8\u3057\u3066\u6700\u9069\u306a\u30a2\u30af\u30b7\u30e7\u30f3\u3092\u3059\u308b\u3053\u3068\u3082\u53ef\u80fd\u3002<\/p>\n<p>\u96e3\u3057\u3044\u64cd\u4f5c\u3084\u5c02\u9580\u7684\u306a\u77e5\u8b58\u306f\u306f\u5fc5\u8981\u306a\u304f\u3001\u7c21\u5358\u306b\u30e6\u30fc\u30b6\u30fc\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u3092\u69cb\u7bc9\u3057\u3066\u904b\u7528\u30fb\u5206\u6790\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\u3010\u6599\u91d1\u3011<br \/>\n\u30fb\u30e9\u30a4\u30c8\u30d7\u30e9\u30f3\uff1a\u304a\u554f\u3044\u5408\u308f\u305b<br \/>\n\u30fb\u30b9\u30bf\u30f3\u30c0\u30fc\u30c9\u30d7\u30e9\u30f3\uff1a\u304a\u554f\u3044\u5408\u308f\u305b<br \/>\n\u30fb\u30d7\u30ec\u30df\u30a2\u30e0\u30d7\u30e9\u30f3\uff1a\u304a\u554f\u3044\u5408\u308f\u305b<\/p>\n<p>\u3010URL\u3011<br \/>\n<a href=\"https:\/\/coorum.jp\/\" target=\"_blank\" rel=\"nofollow noopener\">https:\/\/coorum.jp\/<\/a><\/p>\n<h2>\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u904b\u55b6\u306e\u5931\u6557\u4f8b\u3068\u6210\u529f\u4f8b<\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-18563 size-large\" src=\"https:\/\/product-senses.mazrica.com\/wp-content\/uploads\/2020\/06\/austin-distel-jpHw8ndwJ_Q-unsplash-1024x683.jpg\" alt=\"\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306e\u30b3\u30df\u30e5\u30c6\u30a3\u904b\u55b6\u306e\u30dd\u30a4\u30f3\u30c8\uff5c\u5931\u6557\u3068\u6210\u529f\u306e\u5dee\u3068\u306f\uff1f | Senses Lab. |2\" width=\"640\" height=\"427\" \/><\/p>\n<p><span style=\"font-weight: 400;\">\u6700\u5f8c\u306b\u3001\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u904b\u55b6\u306e\u6210\u529f\u4f8b\u3068\u5931\u6557\u4f8b\u3092\u3069\u3061\u3089\u3082\u89e3\u8aac\u3057\u307e\u3059\u3002\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u904b\u55b6\u3092\u884c\u3046\u969b\u306b\u53c2\u8003\u306b\u3057\u3066\u307f\u3066\u304f\u3060\u3055\u3044\u3002<\/span><\/p>\n<h3>\u5931\u6557\u4f8b\u3059\u308b\u30d1\u30bf\u30fc\u30f3<\/h3>\n<p>\u5e74\u9593200\u3082\u306e\u30a4\u30d9\u30f3\u30c8\u3084\u8b1b\u5ea7\u309213\u5e74\u9593\u4e3b\u50ac\u3057\u3066\u3044\u308b\u5b9f\u7e3e\u3092\u6301\u3064\u9ad8\u6a4b\u9f8d\u5f81\u6c0f\u306f\u3001\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u304c\u6d3b\u52d5\u3092\u3084\u3081\u3066\u3057\u307e\u3063\u305f\u3053\u3068\u3092\u300c\u6b7b\u300d\u3068\u6bd4\u55a9\u3057\u3001\u539f\u56e0\u3092\u56db\u3064\u306e\u75c5\u306b\u4f8b\u3048\u3066\u3044\u307e\u3059\u3002<\/p>\n<p><strong>\u4e00\u3064\u76ee\u304c\u300c\u304c\u3093\u300d\u3002<\/strong><br \/>\n\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u8870\u9000\u306e\u6700\u3082\u591a\u3044\u539f\u56e0\u3067\u3001\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u306e\u76ee\u7684\u306b\u305d\u3050\u308f\u306a\u3044\u4eba\u304c\u53c2\u52a0\u3059\u308b\u3053\u3068\u3067\u3001\u4ed6\u306e\u30e6\u30fc\u30b6\u30fc\u306e\u71b1\u91cf\u3092\u4e0b\u3052\u3066\u3057\u307e\u3063\u3066\u53c2\u52a0\u3057\u306a\u304f\u306a\u3063\u3066\u3057\u307e\u3046\u3053\u3068\u306b\u3088\u308a\u3001\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u81ea\u4f53\u306e\u6d3b\u52d5\u304c\u306a\u304f\u306a\u3063\u3066\u3057\u307e\u3046\u3053\u3068\u3092\u6307\u3057\u307e\u3059\u3002<\/p>\n<p><strong>\u6b21\u306b\u591a\u3044\u306e\u304c\u300c\u5fc3\u505c\u6b62\u300d\u3002<\/strong><br \/>\n\u307e\u3055\u306b\u3001\u904b\u55b6\u306e\u8ca0\u8377\u304c\u5927\u304d\u304f\u306a\u3063\u3066\u3057\u307e\u3044\u4e3b\u50ac\u8005\u306e\u5fc3\u304c\u6298\u308c\u3066\u3057\u307e\u3046\u72b6\u614b\u3092\u8a00\u3044\u307e\u3059\u3002<\/p>\n<p><strong>\u305d\u3057\u3066\u4e09\u3064\u76ee\u306e\u300c\u8001\u8870\u300d<\/strong>\u306f\u3001\u65b0\u3057\u3044\u53c2\u52a0\u8005\u304c\u5b9a\u7740\u305b\u305a\u306b\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u306e\u898f\u6a21\u304c\u3069\u3093\u3069\u3093\u5c0f\u3055\u304f\u306a\u3063\u3066\u3057\u307e\u3046\u72b6\u614b\u3092\u6307\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>\u30de\u30f3\u30cd\u30ea\u3057\u3066\u3057\u307e\u3046\u3053\u3068\u3067\u30e6\u30fc\u30b6\u30fc\u304c\u6e1b\u3063\u3066\u3044\u304d\u3001\u6700\u7d42\u7684\u306b\u6a5f\u80fd\u3057\u306a\u304f\u306a\u3063\u3066\u3057\u307e\u3046\u306e\u3067\u3059\u3002<\/p>\n<p><strong>\u305d\u3057\u3066\u56db\u3064\u76ee\u304c\u300c\u8133\u6b7b\u300d\u3002<\/strong>\u76ee\u7684\u3092\u898b\u5931\u3063\u3066\u3001\u60f0\u6027\u3067\u7d9a\u3051\u3066\u3057\u307e\u3063\u3066\u3044\u308b\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u3092\u6307\u3057\u307e\u3059\u3002<\/p>\n<p>\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u904b\u55b6\u306b\u304a\u3044\u3066\u306f\u3001\u76ee\u7684\u3084KPI\u306e\u8a2d\u5b9a\u3092\u3057\u3063\u304b\u308a\u3057\u3066\u304a\u304b\u306a\u3051\u308c\u3070\u4e0a\u8a18\u306e\u3088\u3046\u306a\u4e8b\u614b\u306b\u9665\u3063\u3066\u3057\u307e\u3044\u307e\u3059\u3002<\/p>\n<p>\u4e3b\u50ac\u8005\u30fb\u53c2\u52a0\u8005\u3068\u3082\u306b\u30e2\u30c1\u30d9\u30fc\u30b7\u30e7\u30f3\u3092\u4fdd\u3061\u3064\u3064\u3001\u53c2\u52a0\u610f\u6b32\u3092\u9ad8\u3081\u308b\u5bfe\u7b56\u3092\u8b1b\u3058\u3066\u3044\u304b\u306a\u3051\u308c\u3070\u3044\u3051\u306a\u3044\u3067\u3057\u3087\u3046\u3002<\/p>\n<h3>\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u904b\u55b6\u306e\u6210\u529f\u4f8b<\/h3>\n<p>\u540d\u523a\u7ba1\u7406\u30c4\u30fc\u30eb\u300cSansan\u300d\u300cEight\u300d\u3092\u904b\u55b6\u3057\u3066\u3044\u308bSansan\u682a\u5f0f\u4f1a\u793e\u306f\u3001\u7acb\u3061\u4e0a\u3052\u5f53\u521d\u304b\u3089\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u306b\u6ce8\u529b\u3057\u3066\u304d\u3066\u3001\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3092\u6210\u529f\u3055\u305b\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>Sansan\u306f\u3069\u306e\u3088\u3046\u306b\u6210\u529f\u306b\u305f\u3069\u308a\u7740\u3044\u305f\u306e\u304b\u3001\u540c\u793e\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u90e8\u30fb\u5c71\u7530\u6c0f\u304c\u300cMarkeZine Day 2019 Focus\u300d\u306b\u3066\u8b1b\u6f14\u3092\u884c\u3063\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>Amazon Web Service\u306e\u65e5\u672c\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u300cJAWS-UG\u300d\u3092\u7acb\u3061\u4e0a\u3052\u305f\u5c0f\u5cf6\u6c0f\u306f\u300c\u30aa\u30fc\u30d7\u30f3\u304b\u3064\u95a2\u5fc3\u8ef8\u304c\u305d\u308d\u3063\u3066\u3044\u308b\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u304c\u6709\u52b9\u300d\u3068\u63d0\u5531\u3057\u3066\u3044\u307e\u3059\u304c\u3001Sansan\u682a\u5f0f\u4f1a\u793e\u306b\u3068\u3063\u3066\u306f\u540d\u523a\u7ba1\u7406\u30c4\u30fc\u30eb\u3092\u5229\u7528\u3059\u308b\u30e6\u30fc\u30b6\u30fc\u306b\u3074\u3063\u305f\u308a\u3068\u5f53\u3066\u306f\u307e\u308b\u95a2\u5fc3\u8ef8\u3092\u898b\u3064\u3051\u308b\u3053\u3068\u304c\u3067\u304d\u306a\u304b\u3063\u305f\u3068\u5c71\u7530\u6c0f\u3002<\/p>\n<p>\u6a21\u7d22\u3057\u305f\u672b\u306b\u3001\u81ea\u793e\u304c\u30e6\u30fc\u30b6\u30fc\u3092\u5c0e\u304d\u305f\u3044\u306e\u306f\u300c\u540d\u523a\u3092\u7ba1\u7406\u3059\u308b\u3053\u3068\u300d\u3067\u306f\u306a\u304f\u300c\u540d\u523a\u3092\u6d3b\u7528\u3057\u3066\u4eba\u8108\u306e\u4fa1\u5024\u3092\u6700\u5927\u5316\u3059\u308b\u3053\u3068\u300d\u3060\u3068\u6c17\u4ed8\u3044\u305f\u5c71\u7530\u6c0f\u306f\u3001\u540c\u793e\u306e\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u3092\u300e\u4eba\u8108\u306e\u53ef\u80fd\u6027\u3092\u8ffd\u6c42\u3059\u308b\u300f\u5834\u3068\u3059\u308b\u3053\u3068\u306b\u305f\u3069\u308a\u7740\u304d\u307e\u3057\u305f\u3002<\/p>\n<p>\u5c71\u7530\u6c0f\u304c\u53d6\u308a\u7d44\u3093\u3060\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u3067\u306e\u6d3b\u52d5\u306f\u3001\u3053\u306e\u3088\u3046\u306a\u5185\u5bb9\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n<ul>\n<li>Sansan\u3092\u4f7f\u3063\u3066\u4eba\u8108\u306e\u53ef\u80fd\u6027\u3092\u5e83\u3052\u305f\u4eba\uff1dSuccess\u4e8b\u4f8b\u3092\u30a4\u30f3\u30bf\u30d3\u30e5\u30fc\u3057\u3066\u8a18\u4e8b\u30b3\u30f3\u30c6\u30f3\u30c4\u5316<\/li>\n<li>Success\u4e8b\u4f8b\u8a72\u5f53\u8005\u306b\u306f\u521d\u5fc3\u8005\u5411\u3051\u30bb\u30df\u30ca\u30fc\u306b\u767b\u58c7\u3057\u3066\u3082\u3089\u3044\u8b1b\u6f14\u958b\u50ac<\/li>\n<li>\u30e6\u30fc\u30b6\u30fc\u3092\u300cC\u5c64\uff1a\u4e00\u822c\u7684\u306b\u6d3b\u7528\u3057\u3066\u3044\u308b\u5c64\u300d\u300cB\u5c64\uff1aSuccess\u4e8b\u4f8b\u306b\u767b\u5834\u3057\u3066\u3044\u308b\u3001ROI\u3092\u4f53\u73fe\u3057\u3066\u3044\u308b\u5c64\u300d\u300cA\u5c64\uff1a\u30b5\u30fc\u30d3\u30b9\u3092\u5f37\u304f\u652f\u6301\u3057\u3001\u30d7\u30ed\u30c0\u30af\u30c8\u958b\u767a\u306a\u3069\u306b\u3082\u5354\u529b\u7684\u306a\u5c64\u300d\u306b\u5206\u3051\u3066\u30aa\u30d5\u30e9\u30a4\u30f3\u306e\u30e6\u30fc\u30b6\u30fc\u4f1a\u3092\u5b9f\u65bd<\/li>\n<li>\u5e741\u56de\u306e\u5168\u54e1\u5411\u3051\u306e\u30a4\u30d9\u30f3\u30c8\u5b9f\u65bd<\/li>\n<li>\u30aa\u30f3\u30e9\u30a4\u30f3\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u306e\u904b\u55b6\u958b\u59cb<\/li>\n<\/ul>\n<p>Sansan\u3067\u306f\u300c\u4eba\u8108\u300d\u3092\u8ef8\u306b\u3057\u3066\u201cSuccess\u4e8b\u4f8b\u201d\u3092\u4f4d\u7f6e\u3065\u3051\u308b\u3053\u3068\u3067\u3001\u30e6\u30fc\u30b6\u30fc\u304c\u96c6\u307e\u308a\u3084\u3059\u304f\u53c2\u8003\u306b\u3057\u3084\u3059\u3044\u74b0\u5883\u3092\u6574\u3048\u307e\u3057\u305f\u3002<\/p>\n<p>\u307e\u305f\u3001Success\u4e8b\u4f8b\u3067\u201c\u3069\u306e\u3088\u3046\u306b\u30c4\u30fc\u30eb\u3092\u6d3b\u7528\u3057\u305f\u3089\u3044\u3044\u306e\u304b\u201d\u3092\u5177\u4f53\u7684\u306b\u793a\u3059\u3053\u3068\u306b\u3088\u308a\u30e6\u30fc\u30b6\u30fc\u306e\u30c4\u30fc\u30eb\u6d3b\u7528\u610f\u6b32\u3092\u523a\u6fc0\u3059\u308b\u3053\u3068\u3067\u3001\u5229\u7528\u983b\u5ea6\u306e\u30a2\u30c3\u30d7\u3084\u30a2\u30c3\u30d7\u30bb\u30eb\u306a\u3069\u306b\u3082\u7e4b\u3052\u308b\u3053\u3068\u304c\u3067\u304d\u305f\u306e\u3067\u3057\u3087\u3046\u3002<\/p>\n<p><strong>\u25b6\ufe0e\u25b6\ufe0e<a 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